Location Detail: 9 Farm Springs Rd Farmington (10566)
Work where every moment matters.
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.

POSITION SUMMARY:

Oversees newly centralized system-wide Release of Information (ROI) processes within the Health Information Management (HIM) Department, ensuring they adhere to HIPAA and other regulations. Serves as key internal and external contact for ongoing regulatory and payer medical record audits. Provides oversight for designated regulatory audit activity throughout HHC HIM. Oversees and monitor payment protocol through Bank of America (BOA) lock box/CashPro, to process payments for record copies. Ensures team provides quality and timely customer service.

EDUCATION

• Minimum: Associate degree in Health Information Management or Technology.
• Preferred: Baccalaureate Degree in Health Information Management.

EXPERIENCE: PREVIOUS EXPERIENCE IN A MEDICAL OFFICE OR HIM DEPARTMENT

• Minimum:
  o 1-2 years management experience in a Health Care setting.

o Knowledge of release of information regulations, both Federal and State.

• Preferred:

o State, federal regulations and laws regarding regulatory audits.
o Health Information Management and Release of Information.
o Epic HIM modules
o 2-3 years’ experience in Health Information

LANGUAGE SKILLS

• Communicate orally and written effectively and professionally with customers to obtain desired results
• Ability to read, write and interpret policies
• Develop and present reports to key stakeholders

KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS:

• Superior communication and customer service skills required to work across HHC system, to effectively partner with both internal and external customers.
• Strong quantitative, analytical and problem solving to make appropriate and timely decisions.
• Ability to work in a fast-paced environment
• Strong computer skills with proficiency in MS Office suite, experience managing & tracking database.
• Maintain a high level of professional integrity and confidentiality.
• Excellent organizational skills to balance multiple priorities of highly detailed information.
• Familiar with State and Federal Regulations and laws regarding regulatory audits.
• Direct resources efficiently and effectively to achieve goals and objectives.
• Manage change in a complex and constantly evolving.
• Ability to motivate others, encourage employee engagement & problem-solve.
  We take great care of careers.
  With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment

Please refer the Job description for details