Hospitality Jobs in Australia

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Guest Service Agent at Minor International
Geelong, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Experience, Check In/Check Out, Reservations Processing, Communication, Problem Resolution, Professionalism, Positive Attitude, Property Management Systems, Customer Facing, Attention To Detail
Specialization
Successful candidates must demonstrate a background in high-quality customer service within hospitality and possess exceptional communication skills for professional correspondence. A commitment to a dynamic schedule, including weekends and holidays, is essential for meeting operational needs.
Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Proactive Approach, Teamwork
Specialization
Candidates should have a background in high-quality service within hospitality and demonstrate effective communication skills. A polished presentation and commitment to a dynamic work schedule, including weekends and holidays, are also required.
Night Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Property Management Systems, Problem Resolution, Check In Procedures, Check Out Procedures, Professional Correspondence, Guest Relations, Time Management
Specialization
Successful candidates must have a background in high-quality service within a hospitality or customer-facing environment. They must also possess excellent communication skills, a professional presentation, and the ability to work a dynamic schedule including nights, weekends, and public holidays.
Guest Experience Executive at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Experience, Communication, Interpersonal Skills, Relationship Building, Stakeholder Engagement, Opera Pms, Microsoft Office, Service Recovery, Concierge Service, Quality Assurance, Hospitality, Problem Solving, Attention To Detail, Team Collaboration, Customer Service, Luxury Service
Specialization
Experience in a hotel or luxury service environment is preferred, along with strong knowledge of Opera PMS and Microsoft Office. Candidates should possess strong communication and relationship-building skills.
Guest Service Agent - Novotel Sydney City Centre at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Cash Handling, Guest Relations, Loyalty Programs, Presentation Skills, Hospitality, Teamwork, Time Management, Attention To Detail, Service Excellence
Specialization
Candidates should have previous customer service experience in a hotel environment and strong knowledge of computer systems. They must possess strong communication skills and a genuine focus on customer service.
Resident Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Service Excellence, Inquiry Handling, Check In/Check Out, Problem Solving, Multitasking, Attention To Detail, Organizational Skills, Communication, Building Operations Knowledge, Safety Procedures, Microsoft Office Suite, Resident Management Systems, Teamwork, Hospitality, Proactive Approach
Specialization
Candidates should ideally have previous experience in customer service, hospitality, or a related field, preferably in a residential or hotel setting. Essential qualifications include excellent verbal and written communication skills, strong problem-solving abilities, high attention to detail, and the flexibility to work shifts between 6 am and 10 pm.
Food & Beverage Attendant - Banquets (Casual) at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Melbourne, Victoria, Australia - Full Time
Skills Needed
Food And Beverage Service, Upscale F&B Environment, Hospitality, Guest Engagement, Teamwork, Learning Agility, Rsa Certification, Guest Focus, Attention To Detail, Product Knowledge, Operational Excellence, Professional Service
Specialization
Candidates should possess a proactive, upbeat attitude with a genuine passion for hospitality, confidence in engaging with guests, and a desire to learn and grow. Essential requirements include prior experience in a personalized upscale F&B environment (desirable), previous hotel experience (advantageous), and holding a current Victorian RSA certification.
F&B Attendant (Lollo) at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Melbourne, Victoria, Australia - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Teamwork, Attention To Detail, Hospitality, Proactive Attitude, Product Knowledge, Operational Excellence
Specialization
Candidates should have experience in a fast-paced upscale food and beverage environment and a current Victorian RSA. A proactive attitude and a genuine passion for hospitality are essential.
Club Lounge Attendant at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality
Specialization
The primary requirement is availability for part-time employment. No specific educational or experience requirements were explicitly mentioned in the provided description.
Food and Beverage attendant - IRD overnight at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Professionalism, Efficiency, Hospitality, In Room Dining Service, Order Processing, Food Preparation, Beverage Presentation, Attention To Detail, Organizational Skills, Communication, Interpersonal Skills, Victorian Rsa
Specialization
Candidates should preferably have previous experience in hospitality or food & beverage service, coupled with strong communication and interpersonal skills. Essential requirements include the ability to work independently during overnight shifts and possessing a Victorian RSA certification.
Commissionaire at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Luxury Service, Guest Welcome, Anticipation, Attention To Detail, Seamless Service, Coordination, Vehicle Handling, Discretion, Professionalism, Poise, Organized, Driving, Customer Service, Hospitality
Specialization
Candidates must have previous experience in a similar role within a luxury hotel or premium service environment, demonstrating a natural ability to create a refined first impression. Essential requirements include holding a valid Australian Driver's License, having full Australian working rights, and being flexible to work a rotating roster including weekends and public holidays.
Front Office Assistant Manager at Accor
Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Management, Hospitality, Communication, Organization, Team Leadership, Problem Solving, Attention To Detail
Specialization
Candidates should have relevant experience in hospitality and management. Strong communication and organizational skills are essential for this role.
Experience Required
Minimum 2 year(s)
Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Cash Handling, Hospitality, Problem Solving, Attention To Detail, Time Management, Teamwork, Professionalism, Flexibility, Multitasking, Technology Proficiency, Emergency Preparedness, Guest Relations, Service Orientation
Specialization
Candidates should have previous front desk or customer service experience in hospitality, along with strong communication and interpersonal skills. Proficiency with hotel property management systems and cash handling experience are preferred.
Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Cash Handling, Problem Solving, Attention To Detail, Hospitality, Teamwork, Time Management, Flexibility, Professionalism, Multitasking, Technical Proficiency, Emergency Preparedness, Guest Relations, Conflict Resolution
Specialization
Candidates should have previous front desk or customer service experience in hospitality, along with strong communication and interpersonal skills. A hospitality qualification is preferred, and proficiency with hotel property management systems is advantageous.
Guest Service Agent at IHG Career
, , Australia - Full Time
Skills Needed
Guest Service, Check In, Check Out, Booking Management, Up Selling, Hazard Identification, Risk Evaluation, Team Player, Fast Paced Environment, Multi Tasking, Communication, Customer Service, Problem Solving, Hospitality, Opera Property Management System
Specialization
Candidates should ideally have at least 1 year of experience in a Front Office or Guest Services role, with qualifications in Hotel Management or Hospitality preferred. Experience with the Opera Property Management System is highly regarded.
Finance Intern at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Brisbane, Queensland, Australia - Full Time
Skills Needed
Hotel Operations, Hospitality, Business Acumen, Customer Service, Teamwork, Communication, Problem Solving, Adaptability
Specialization
To be considered for this internship, applicants must currently be a college or university student. The program is designed to offer foundational, ground-up industry experience within the travel sector.
Food and Beverage Attendant | Club Millesime at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Fine Dining Service, Communication Skills, Attention To Detail, Beverage Service, Mise En Place, Teamwork, Professional Presentation, Intuitive Service, Rsa Certification
Specialization
The ideal candidate is a gracious hospitality professional with a natural eye for detail and a commitment to excellence. You must hold a current RSA certification and possess full Australian working rights to be eligible for this role.
Night Guest Service Agent at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Reservations Processing, Problem Resolution, Communication, Professionalism, Positive Energy, Property Management Systems
Specialization
Candidates must have a demonstrated background in high-quality customer-facing service, exceptional communication skills, and a proactive approach to exceeding guest expectations. A full commitment to dynamic scheduling, including nights and weekends, is mandatory.
Guest Service Agent at Minor International
Geelong, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

40.05

Posted On

29 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Problem Resolution, Attention to Detail, Hospitality, Teamwork, Time Management, Professional Presentation

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Vue Suites Geelong are looking for a full time Guest Service Agent who is passionate about providing excellent customer service to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. Key Responsibilities Include: Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs. Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service. Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability. Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience. Shift Details (subject to change): Rotating roster across Monday to Sunday Shift times scheduled within 7:00am to 11:00pm Immediate start available Hourly Rates (excluding superannuation): Monday - Friday: $26.70 per hour Saturday: $33.38 per hour Sunday: $40.05 per hour Qualifications Successful candidates will have: Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment. Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence. Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations. Adept at fostering positive guest experiences and maintaining high satisfaction levels through attentive service and problem resolution. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements. Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand. Company Location: Oaks Vue Suites Geelong
Responsibilities
The Guest Service Agent is responsible for providing a warm reception to guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries. They also act as a primary point of contact for guests, offering assistance and personalized recommendations throughout their stay.
Guest Service Agent at Minor International
Geelong, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Experience, Check In/Check Out, Reservations Processing, Communication, Problem Resolution, Professionalism, Positive Attitude, Property Management Systems, Customer Facing, Attention To Detail
Specialization
Successful candidates must demonstrate a background in high-quality customer service within hospitality and possess exceptional communication skills for professional correspondence. A commitment to a dynamic schedule, including weekends and holidays, is essential for meeting operational needs.
Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Night Guest Service Agent at Minor International
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Proactive Approach, Teamwork
Specialization
Candidates should have a background in high-quality service within hospitality and demonstrate effective communication skills. A polished presentation and commitment to a dynamic work schedule, including weekends and holidays, are also required.
Night Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Property Management Systems, Problem Resolution, Check In Procedures, Check Out Procedures, Professional Correspondence, Guest Relations, Time Management
Specialization
Successful candidates must have a background in high-quality service within a hospitality or customer-facing environment. They must also possess excellent communication skills, a professional presentation, and the ability to work a dynamic schedule including nights, weekends, and public holidays.
Guest Experience Executive at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Experience, Communication, Interpersonal Skills, Relationship Building, Stakeholder Engagement, Opera Pms, Microsoft Office, Service Recovery, Concierge Service, Quality Assurance, Hospitality, Problem Solving, Attention To Detail, Team Collaboration, Customer Service, Luxury Service
Specialization
Experience in a hotel or luxury service environment is preferred, along with strong knowledge of Opera PMS and Microsoft Office. Candidates should possess strong communication and relationship-building skills.
Guest Service Agent - Novotel Sydney City Centre at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Cash Handling, Guest Relations, Loyalty Programs, Presentation Skills, Hospitality, Teamwork, Time Management, Attention To Detail, Service Excellence
Specialization
Candidates should have previous customer service experience in a hotel environment and strong knowledge of computer systems. They must possess strong communication skills and a genuine focus on customer service.
Resident Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Service Excellence, Inquiry Handling, Check In/Check Out, Problem Solving, Multitasking, Attention To Detail, Organizational Skills, Communication, Building Operations Knowledge, Safety Procedures, Microsoft Office Suite, Resident Management Systems, Teamwork, Hospitality, Proactive Approach
Specialization
Candidates should ideally have previous experience in customer service, hospitality, or a related field, preferably in a residential or hotel setting. Essential qualifications include excellent verbal and written communication skills, strong problem-solving abilities, high attention to detail, and the flexibility to work shifts between 6 am and 10 pm.
Food & Beverage Attendant - Banquets (Casual) at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Melbourne, Victoria, Australia - Full Time
Skills Needed
Food And Beverage Service, Upscale F&B Environment, Hospitality, Guest Engagement, Teamwork, Learning Agility, Rsa Certification, Guest Focus, Attention To Detail, Product Knowledge, Operational Excellence, Professional Service
Specialization
Candidates should possess a proactive, upbeat attitude with a genuine passion for hospitality, confidence in engaging with guests, and a desire to learn and grow. Essential requirements include prior experience in a personalized upscale F&B environment (desirable), previous hotel experience (advantageous), and holding a current Victorian RSA certification.
F&B Attendant (Lollo) at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Melbourne, Victoria, Australia - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Teamwork, Attention To Detail, Hospitality, Proactive Attitude, Product Knowledge, Operational Excellence
Specialization
Candidates should have experience in a fast-paced upscale food and beverage environment and a current Victorian RSA. A proactive attitude and a genuine passion for hospitality are essential.
Club Lounge Attendant at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality
Specialization
The primary requirement is availability for part-time employment. No specific educational or experience requirements were explicitly mentioned in the provided description.
Food and Beverage attendant - IRD overnight at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Professionalism, Efficiency, Hospitality, In Room Dining Service, Order Processing, Food Preparation, Beverage Presentation, Attention To Detail, Organizational Skills, Communication, Interpersonal Skills, Victorian Rsa
Specialization
Candidates should preferably have previous experience in hospitality or food & beverage service, coupled with strong communication and interpersonal skills. Essential requirements include the ability to work independently during overnight shifts and possessing a Victorian RSA certification.
Commissionaire at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Luxury Service, Guest Welcome, Anticipation, Attention To Detail, Seamless Service, Coordination, Vehicle Handling, Discretion, Professionalism, Poise, Organized, Driving, Customer Service, Hospitality
Specialization
Candidates must have previous experience in a similar role within a luxury hotel or premium service environment, demonstrating a natural ability to create a refined first impression. Essential requirements include holding a valid Australian Driver's License, having full Australian working rights, and being flexible to work a rotating roster including weekends and public holidays.
Front Office Assistant Manager at Accor
Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Management, Hospitality, Communication, Organization, Team Leadership, Problem Solving, Attention To Detail
Specialization
Candidates should have relevant experience in hospitality and management. Strong communication and organizational skills are essential for this role.
Experience Required
Minimum 2 year(s)
Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Cash Handling, Hospitality, Problem Solving, Attention To Detail, Time Management, Teamwork, Professionalism, Flexibility, Multitasking, Technology Proficiency, Emergency Preparedness, Guest Relations, Service Orientation
Specialization
Candidates should have previous front desk or customer service experience in hospitality, along with strong communication and interpersonal skills. Proficiency with hotel property management systems and cash handling experience are preferred.
Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Cash Handling, Problem Solving, Attention To Detail, Hospitality, Teamwork, Time Management, Flexibility, Professionalism, Multitasking, Technical Proficiency, Emergency Preparedness, Guest Relations, Conflict Resolution
Specialization
Candidates should have previous front desk or customer service experience in hospitality, along with strong communication and interpersonal skills. A hospitality qualification is preferred, and proficiency with hotel property management systems is advantageous.
Guest Service Agent at IHG Career
, , Australia - Full Time
Skills Needed
Guest Service, Check In, Check Out, Booking Management, Up Selling, Hazard Identification, Risk Evaluation, Team Player, Fast Paced Environment, Multi Tasking, Communication, Customer Service, Problem Solving, Hospitality, Opera Property Management System
Specialization
Candidates should ideally have at least 1 year of experience in a Front Office or Guest Services role, with qualifications in Hotel Management or Hospitality preferred. Experience with the Opera Property Management System is highly regarded.
Finance Intern at SINGAPORE MARRIOTT TANG PLAZA HOTEL
Brisbane, Queensland, Australia - Full Time
Skills Needed
Hotel Operations, Hospitality, Business Acumen, Customer Service, Teamwork, Communication, Problem Solving, Adaptability
Specialization
To be considered for this internship, applicants must currently be a college or university student. The program is designed to offer foundational, ground-up industry experience within the travel sector.
Food and Beverage Attendant | Club Millesime at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Fine Dining Service, Communication Skills, Attention To Detail, Beverage Service, Mise En Place, Teamwork, Professional Presentation, Intuitive Service, Rsa Certification
Specialization
The ideal candidate is a gracious hospitality professional with a natural eye for detail and a commitment to excellence. You must hold a current RSA certification and possess full Australian working rights to be eligible for this role.
Night Guest Service Agent at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Reservations Processing, Problem Resolution, Communication, Professionalism, Positive Energy, Property Management Systems
Specialization
Candidates must have a demonstrated background in high-quality customer-facing service, exceptional communication skills, and a proactive approach to exceeding guest expectations. A full commitment to dynamic scheduling, including nights and weekends, is mandatory.
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