Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium

Hospitality Jobs in Australia

About 1455 results in (3) seconds Clear Filters

Jobs Search

About 1455 results in (3) seconds
Customer Success Account Manager at Storable
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Customer Success, Account Management, Strategic Partnerships, Hospitality, Saas, Renewals, Revenue Growth, Upselling, Cross Selling, Negotiation Skills, Communication, Presentation, Stakeholder Management, Crm Tools, Product Strategy, Market Insights
Specialization
Candidates should have 4+ years of experience in Customer Success, Account Management, or Strategic Partnerships, preferably in Hospitality or SaaS. A proven record of achieving renewals and revenue growth through upselling or cross-selling is essential.
Experience Required
Minimum 5 year(s)
Casual Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate exceptional communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Moranbah, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Host - Cibaria, Noosa at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
Customer Facing Service Skills, Hospitality, Teamwork, Communication Skills, Front Of House Operations, Reservation Management, Adaptability, Fast Paced Environment
Specialization
Candidates should have strong customer-facing service skills and a passion for hospitality. Experience in front-of-house roles and familiarity with reservation systems is beneficial.
Casual Guest Service Agent at Minor International
Shire Of Broome, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished professional presentation.
Storeperson at Accor
, Queensland, Australia - Full Time
Skills Needed
Manual Handling, Logistics, Warehousing, Stock Control, Communication, Team Player, Hospitality, Food & Beverage Operations, Aviation Security Regulations, Drivers License, Physical Fitness, Fast Paced Environment, Customer Service
Specialization
Candidates should have experience in stores, warehousing, and logistics, along with a valid driver's license and own transport. A background in hospitality, particularly in fast-paced environments, is preferred.
Food & Beverage Lounge Attendant at Accor
, Queensland, Australia - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Barista Experience, Table Service, Buffet Service, Dining Area Maintenance, Guest Interaction, Teamwork, Communication, Passion For Food, Organizational Skills, Time Management, Attention To Detail, Hospitality, Problem Solving
Specialization
A passion for developing a long-term career in hospitality is ideal, along with a required RSA Certificate. Proven barista and bar experience is advantageous.
Food & Beverage Attendant - Part Time at Accor
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Knowledge, Italian Cuisine, Communication Skills, Team Player, Upselling, Event Setup, Cleanliness, Guest Interaction
Specialization
Previous customer service or hospitality experience is required along with a Responsible Service of Alcohol (RSA) Certificate. Candidates should have great communication skills and the ability to work flexible shifts.
People & Culture Coordinator at Accor
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Administration, Organizational Skills, Digital Skills, Attention To Detail, Hris, Payroll Systems, Hospitality, Creativity, Employee Engagement, Recruitment, Employee Support, Contract Management, Job Descriptions Maintenance, Communication, Team Collaboration, Positive Work Environment
Specialization
Candidates should have previous experience in administration, preferably in hospitality, and possess strong organizational and digital skills. Experience with HRIS and payroll systems is advantageous, along with a passion for creating a positive workspace.
Guest Service Agent at Minor International
Marian, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Kitchen Hand - Monday to Friday role at Accor
, Queensland, Australia - Full Time
Skills Needed
Dishwashing, Food Preparation, Cleaning, Teamwork, Hospitality, Use Of Cleaning Chemicals, Ppe Equipment, Support Kitchen Team, Adhoc Tasks, Customer Service
Specialization
Candidates should have proven experience in a Kitchen Hand position and the ability to work a minimum of 4 days per week. A current driver's license and reliable vehicle are also required.
Front Office All-Rounder - Full-time at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Time Management, Interpersonal Skills, Teamwork, Grooming Standards, Hospitality, Problem Solving, Attention To Detail, Pms, Opera, Positive Attitude, Reliability, Flexibility, Creativity, Enthusiasm
Specialization
Candidates should have energy, enthusiasm, and previous experience in a similar hotel role. Strong communication skills and the ability to work a rotating roster are essential.
Chef de Partie at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Food, Leadership, Team Player, Stock Control, Training, Customer Service, Cooking Techniques
Specialization
Candidates should be passionate about hospitality and food, with exceptional leadership skills. Availability for varied shifts, including early mornings, late evenings, weekends, and public holidays is required.
Experience Required
Minimum 2 year(s)
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Professional Appearance, Customer Service, Cashiering, Opera Front Desk System, Hospitality, Teamwork
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are essential.
Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Team Player, Proactive Attitude, Property Management System Knowledge
Specialization
A passion for hospitality and strong communication skills are essential for this role. Previous experience in a reservations or front office role is preferred but not essential, as training will be provided.
Sales Consultant at Travel Leisure Co
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Sales Skills, Communication, Interpersonal Skills, Customer Service, Hospitality, Ambitious Attitude, Teamwork, Virtual Sales
Specialization
Candidates should have a positive attitude towards teamwork and a passion for hospitality and travel. Experience in face-to-face or telephone sales is preferred, with a background in the timeshare or virtual sales industry being advantageous.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
Geelong, Victoria, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Food & Beverage Attendants at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Candidates should have previous hospitality or customer service experience and possess strong communication skills. A positive, professional attitude and flexibility to work a rotating roster are also essential.
Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality, Guest Relations, Adaptability, Proactive Approach, Reservation Management, Local Knowledge, Multitasking, Positive Attitude, Service Excellence
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Customer Success Account Manager at Storable
Gold Coast, Queensland, Australia -
Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Account Management, Strategic Partnerships, Hospitality, SaaS, Renewals, Revenue Growth, Upselling, Cross-Selling, Negotiation Skills, Communication, Presentation, Stakeholder Management, CRM Tools, Product Strategy, Market Insights

Industry

Hospitality

Description
Customer Success Account Manager Location: Australia (Remote) Reports to: VP, Growth & Client Experience About Newbook Newbook is a global property management and reservations platform that empowers operators in the accommodation and hospitality industry to grow and streamline their businesses. We’re passionate about helping our customers thrive—building strong, long-lasting partnerships and delivering world-class service that drives measurable results. The Opportunity As a Customer Success Account Manager (CSAM) at Newbook, you’ll manage a portfolio of hospitality customers to ensure their long-term success with our platform. You’ll focus on driving retention, growing recurring revenue, and deepening product adoption, especially across key solutions like Payments and Enterprise. This role is both strategic and commercial and act as a trusted advisor to business leaders, uncover opportunities for growth, negotiate renewals, and make sure every customer sees Newbook as an essential partner in their success. What You’ll Do Account Growth & Renewals Own a portfolio of accounts to ensure high retention and successful renewals. Identify and execute upsell and cross-sell opportunities across Payments, Enterprise, and additional modules. Develop account plans and growth strategies aligned with customer business objectives. Manage the full renewal cycle, including pricing, negotiations, and contract execution. Partnership Building Build and maintain executive-level relationships with key customer stakeholders. Act as the voice of the customer internally, collaborating with Sales, Product, and Support to ensure alignment. Lead regular business reviews to share performance insights, opportunities, and value delivered. Commercial Success Partner with Sales and Finance to drive ARR growth within your portfolio. Proactively mitigate churn through early identification of risk and effective retention strategies. Maintain accurate forecasts and engagement tracking in CRM tools (e.g., Salesforce or HubSpot). Strategic Insight Share customer and market insights to inform product strategy and go-to-market initiatives. Leverage industry knowledge to advise customers on best practices and innovation opportunities. How Success is Measured Portfolio retention rate and churn reduction. ARR growth through upsell and cross-sell. Payments and feature adoption across the customer base. Strength of executive relationships and customer advocacy. What You’ll Bring 4+ years’ experience in Customer Success, Account Management, or Strategic Partnerships (Hospitality or SaaS preferred). Proven record of achieving renewals and revenue growth through upselling or cross-selling. Strong commercial acumen and negotiation skills with a focus on value-based selling. Excellent communication, presentation, and stakeholder management abilities. Experience with hospitality, property management, or SaaS platforms is highly desirable. Proficiency with CRM tools (Salesforce, HubSpot, or Gainsight). Why You’ll Love Working at Newbook A remote-first culture with flexible work arrangements across Australia. Opportunity to partner with hospitality leaders transforming their businesses. Collaborative, values-driven team passionate about customer success and innovation. Competitive compensation, growth opportunities, and a supportive culture built around long-term impact. Benefits and Perks: Competitive salary + Super 4 weeks of leave, accrued throughout the year Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things. 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events. 8 hours of Rest, Relax, Recharge time to care for your mental health. Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops Fully-paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively. ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment. Caregiver Leave: four weeks of fully paid time away from work to care of aging dependents or family members, if needed. Fertility care support options to help in your journey towards parenthood. Access to financial experts to help you make informed decisions and achieve your financial goals.
Responsibilities
Manage a portfolio of hospitality customers to ensure their long-term success with the Newbook platform. Focus on driving retention, growing recurring revenue, and deepening product adoption.
Customer Success Account Manager at Storable
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Customer Success, Account Management, Strategic Partnerships, Hospitality, Saas, Renewals, Revenue Growth, Upselling, Cross Selling, Negotiation Skills, Communication, Presentation, Stakeholder Management, Crm Tools, Product Strategy, Market Insights
Specialization
Candidates should have 4+ years of experience in Customer Success, Account Management, or Strategic Partnerships, preferably in Hospitality or SaaS. A proven record of achieving renewals and revenue growth through upselling or cross-selling is essential.
Experience Required
Minimum 5 year(s)
Casual Food & Beverage Attendants at Minor International
Cessnock City Council, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Candidates should possess strong communication skills and a passion for delivering exceptional service.
Guest Service Agent at Minor International
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Professional Presentation, Proactive Approach
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate exceptional communication skills and a proactive approach to guest needs.
Guest Service Agent at Minor International
Moranbah, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Host - Cibaria, Noosa at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
Customer Facing Service Skills, Hospitality, Teamwork, Communication Skills, Front Of House Operations, Reservation Management, Adaptability, Fast Paced Environment
Specialization
Candidates should have strong customer-facing service skills and a passion for hospitality. Experience in front-of-house roles and familiarity with reservation systems is beneficial.
Casual Guest Service Agent at Minor International
Shire Of Broome, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished professional presentation.
Storeperson at Accor
, Queensland, Australia - Full Time
Skills Needed
Manual Handling, Logistics, Warehousing, Stock Control, Communication, Team Player, Hospitality, Food & Beverage Operations, Aviation Security Regulations, Drivers License, Physical Fitness, Fast Paced Environment, Customer Service
Specialization
Candidates should have experience in stores, warehousing, and logistics, along with a valid driver's license and own transport. A background in hospitality, particularly in fast-paced environments, is preferred.
Food & Beverage Lounge Attendant at Accor
, Queensland, Australia - Full Time
Skills Needed
Customer Service, Food And Beverage Service, Barista Experience, Table Service, Buffet Service, Dining Area Maintenance, Guest Interaction, Teamwork, Communication, Passion For Food, Organizational Skills, Time Management, Attention To Detail, Hospitality, Problem Solving
Specialization
A passion for developing a long-term career in hospitality is ideal, along with a required RSA Certificate. Proven barista and bar experience is advantageous.
Food & Beverage Attendant - Part Time at Accor
Hobart, Tasmania, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Food Knowledge, Italian Cuisine, Communication Skills, Team Player, Upselling, Event Setup, Cleanliness, Guest Interaction
Specialization
Previous customer service or hospitality experience is required along with a Responsible Service of Alcohol (RSA) Certificate. Candidates should have great communication skills and the ability to work flexible shifts.
People & Culture Coordinator at Accor
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Administration, Organizational Skills, Digital Skills, Attention To Detail, Hris, Payroll Systems, Hospitality, Creativity, Employee Engagement, Recruitment, Employee Support, Contract Management, Job Descriptions Maintenance, Communication, Team Collaboration, Positive Work Environment
Specialization
Candidates should have previous experience in administration, preferably in hospitality, and possess strong organizational and digital skills. Experience with HRIS and payroll systems is advantageous, along with a passion for creating a positive workspace.
Guest Service Agent at Minor International
Marian, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Kitchen Hand - Monday to Friday role at Accor
, Queensland, Australia - Full Time
Skills Needed
Dishwashing, Food Preparation, Cleaning, Teamwork, Hospitality, Use Of Cleaning Chemicals, Ppe Equipment, Support Kitchen Team, Adhoc Tasks, Customer Service
Specialization
Candidates should have proven experience in a Kitchen Hand position and the ability to work a minimum of 4 days per week. A current driver's license and reliable vehicle are also required.
Front Office All-Rounder - Full-time at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Time Management, Interpersonal Skills, Teamwork, Grooming Standards, Hospitality, Problem Solving, Attention To Detail, Pms, Opera, Positive Attitude, Reliability, Flexibility, Creativity, Enthusiasm
Specialization
Candidates should have energy, enthusiasm, and previous experience in a similar hotel role. Strong communication skills and the ability to work a rotating roster are essential.
Chef de Partie at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Food, Leadership, Team Player, Stock Control, Training, Customer Service, Cooking Techniques
Specialization
Candidates should be passionate about hospitality and food, with exceptional leadership skills. Availability for varied shifts, including early mornings, late evenings, weekends, and public holidays is required.
Experience Required
Minimum 2 year(s)
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Professional Appearance, Customer Service, Cashiering, Opera Front Desk System, Hospitality, Teamwork
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are essential.
Reservations Agent at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Communication, Organizational Skills, Customer Service, Attention To Detail, Team Player, Proactive Attitude, Property Management System Knowledge
Specialization
A passion for hospitality and strong communication skills are essential for this role. Previous experience in a reservations or front office role is preferred but not essential, as training will be provided.
Sales Consultant at Travel Leisure Co
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Sales Skills, Communication, Interpersonal Skills, Customer Service, Hospitality, Ambitious Attitude, Teamwork, Virtual Sales
Specialization
Candidates should have a positive attitude towards teamwork and a passion for hospitality and travel. Experience in face-to-face or telephone sales is preferred, with a background in the timeshare or virtual sales industry being advantageous.
Experience Required
Minimum 2 year(s)
Night Guest Service Agent at Minor International
Geelong, Victoria, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management
Specialization
Candidates should have a background in high-quality service within hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.
Food & Beverage Attendants at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication, Team Player, Positive Attitude, Flexibility
Specialization
Candidates should have previous hospitality or customer service experience and possess strong communication skills. A positive, professional attitude and flexibility to work a rotating roster are also essential.
Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Teamwork, Time Management, Hospitality, Guest Relations, Adaptability, Proactive Approach, Reservation Management, Local Knowledge, Multitasking, Positive Attitude, Service Excellence
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing roles. They must demonstrate effective communication skills and a proactive approach to guest needs.