Hotel and Motel Manager
1/1/15 Princes Hwy, Wurruk VIC 3850
Full-time, Ongoing Position
Salary: $77,000 – $83,000 per annum plus superannuation

ABOUT US

Rivers Apartments and Motel is a reputable accommodation provider dedicated to excellent guest service and high operational standards. We are seeking an experienced and proactive Hotel and Motel Manager to oversee day-to-day operations and maintain our outstanding reputation.

SKILLS & EXPERIENCE REQUIRED

• Minimum Diploma in Hospitality/Hotel Management, Business, or equivalent.
• At least 1 year management experience in hospitality, preferably in a hotel or motel environment.
• The candidate should possess excellent leadership, team management, and interpersonal skills.
• Proven experience in budgeting, financial reporting, and use of reservation systems.
• Thorough understanding of compliance relevant to the hospitality sector.
• Strong communication and problem-solving abilities.
• Ability to work on-site and manage varied hours.

• Organise and control day-to-day hotel or motel operations, including front desk, reservations, housekeeping, and food & beverage.
• Supervise staff: hiring, training, and performance management.
• Oversee guest accommodation, meals, bar, functions, and other guest services.
• Manage budgets, ensure cost control, and optimise profitability.
• Monitor and evaluate the quality of guest services, striving for maximum satisfaction.
• Plan and supervise security, property maintenance, and compliance with safety and health regulations.
• Ensure compliance with liquor and gaming laws (where applicable).
• Maintain records, prepare operational and financial reports, and liaise with owners/Board.
• Provide local tourism information to guests and organise tours/transport as required.