Hospitality Jobs, Openings, Vacancies in Canada

Guest Relations Manager at Accor

Baie-Sainte-Anne, New Brunswick, Canada - Full Time

Skills Needed
Guest Relations, Leadership, Communication, Organizational Planning, Problem Solving, Team Management, Customer Service, Concierge Services, Butler Services, Event Coordination, Budget Management, Training And Development, Multilingual Communication, Front Office Operations, Innovative Guest Programs, Cultural Awareness

Specialization
Candidates must have a minimum of 5 years of relevant experience, including at least 3 years in a management role at an ultra-luxury resort. A degree in Tourism & Hotel Management is required, along with fluency in three languages including English.

Experience Required
Minimum 5 year(s)

Assistant Housekeeping Manager at Accor

Baie-Sainte-Anne, New Brunswick, Canada - Full Time

Skills Needed
Team Management, Housekeeping Operations, Communication, Staff Training, Performance Appraisal, Health And Safety, Customer Service, Problem Solving, Attention To Detail, Time Management, Microsoft Office, Opera Property Management System, Recruitment, Flexibility, Initiative, Creativity

Specialization
A degree in Hotel Management is required along with a minimum of 3 years of housekeeping experience, preferably in a luxury hotel environment, with at least 2 years at a management level. Proficiency in Microsoft Office and knowledge of the Opera Property Management System is desirable.

Experience Required
Minimum 2 year(s)

Chef de Partie at Accor

Baie-Sainte-Anne, New Brunswick, Canada - Full Time

Skills Needed
Food Preparation, Haccp Guidelines, Team Building, Training, Communication, Quality Control, Sanitation, Motivation, Creativity, Adaptability, Customer Orientation, Punctuality, Initiative, Supervision, Portion Control, Waste Management

Specialization
Candidates should have an apprenticeship or college-level education and possess food knowledge. They must be physically fit, fluent in English, and have a customer-oriented mindset.

Experience Required
Minimum 2 year(s)

Mechanic at Accor

Baie-Sainte-Anne, New Brunswick, Canada - Full Time

Skills Needed
Mechanical Engineering, Diagnostic Testing, Troubleshooting, Preventive Maintenance, Generator Systems, Analytical Skills, Problem Solving, Communication Skills, Collaboration Skills, Organizational Skills, Time Management, Health And Safety, Interpersonal Skills, Proactive Approach, Teamwork, Flexibility

Specialization
Candidates should have a minimum of two years' experience as a mechanical technician and a certificate or diploma in a related field. Proficiency in mechanical design and diagnostic testing software, along with strong analytical and problem-solving skills, is essential.

Experience Required
Minimum 2 year(s)

Chef de Partie at Accor

Baie-Sainte-Anne, New Brunswick, Canada - Full Time

Skills Needed
Food Preparation, Haccp Guidelines, Team Building, Training, Communication, Quality Control, Time Management, Sanitation, Motivation, Creativity, Adaptability, Customer Orientation, Initiative, Punctuality, Supervision, Waste Minimization

Specialization
Candidates should have completed an apprenticeship or college-level education and possess food knowledge. Physical fitness and fluency in English are required, with additional language skills preferred.

Casual Banquet Server at Accor

Vancouver, British Columbia, Canada - Full Time

Skills Needed
Customer Service, Communication Skills, Organizational Skills, Interpersonal Skills, Problem Solving, Team Player, Flexibility, Attention To Detail

Specialization
Previous front-of-house customer service experience is required along with a valid Serving It Right certification. Strong communication and organizational skills are essential, and fluency in English and French is advantageous.

Restaurant Manager - LOCAL Public Eatery, Kitsilano at LOCAL Public Eatery

Vancouver, British Columbia, Canada - Full Time

Skills Needed
Team Leadership, Hospitality Skills, Sales Building, Networking, Agility, Curiosity, Humility, Integrity, Sense Of Fun, Resiliency

Specialization
You should be a natural leader with a desire to grow and learn in a hospitality environment. Strong teamwork and networking skills are essential.

Experience Required
Minimum 2 year(s)

Journeyman Carpenter - Premium at Civeo Career Site

Acheson, Alberta, Canada - Full Time

Skills Needed
Blueprint Reading, Construction Tools, Modular Structures, Framing, Finishing, Repair, Supervision, Safety Protocols, Problem Solving, Time Management, Teamwork, Attention To Detail, Quality Control, Interpersonal Skills, Organizational Skills, Physical Strength

Specialization
A certified Journeyman Carpenter is preferred, or a non-journeyman Carpenter with a minimum of 10 years of experience will be considered. Candidates should have at least 5 years of directly related construction experience and possess relevant safety certifications.

Experience Required
Minimum 10 year(s)

Front Office Supervisor at Accor

Toronto, Ontario, Canada - Full Time

Skills Needed
Leadership, Guest Service, Hotel Management, Communication, Problem Solving, Teamwork, Time Management, Attention To Detail

Specialization
Proven leadership and guest service skills are essential for this role, along with a post-secondary education in hotel management being an asset. A professional manner and the ability to handle day-to-day operations of a Front Desk are also required.

Experience Required
Minimum 2 year(s)

Guest Service Driver at Accor

Baie-Sainte-Anne, New Brunswick, Canada - Full Time

Skills Needed
Guest Service, Driving, Customer Service, Luggage Handling, Communication, Teamwork, Multi Cultural Awareness, Attention To Detail

Specialization
Candidates must have a secondary/high school education and a valid driving license. A minimum of one year in hospitality or customer service and five years of driving experience with a clean record is required.

Experience Required
Minimum 2 year(s)

Laundry Operations Manager at Accor

Municipality of Jasper, Alberta, Canada - Full Time

Skills Needed
Leadership, Laundry Operations, Employee Relations, Communication, Organizational Skills, Problem Solving, Decision Making, Training, Coaching, Budget Management, Teamwork, Health And Safety, Talent Acquisition, Preventive Maintenance, Inventory Management, Environmental Initiatives

Specialization
Candidates should have 3-5 years of leadership experience, preferably in a laundry or housekeeping environment. Strong organizational, communication, and problem-solving skills are essential, along with knowledge of laundry equipment and cleaning products.

Experience Required
Minimum 2 year(s)

Laundry Production Manager at Accor

Canmore, Alberta, Canada - Full Time

Skills Needed
Leadership, Communication, Interpersonal Skills, Team Player, Computer Knowledge, Production Standards, Time Management

Specialization
Candidates should have proven leadership talent and strong communication skills. A willingness to work weekends is also required.

Experience Required
Minimum 2 year(s)

Third Cook at Accor

Whistler, British Columbia, Canada - Full Time

Skills Needed
Food Preparation, Food Safety, Culinary Skills, Teamwork, Communication

Specialization
Previous experience in the culinary field is required. A valid Food Safe BC food handlers certification is also necessary.

Maintenance Engineer - InterContinental Los Angeles Downtown at IHG Career

, , Canada - Full Time

Skills Needed
Building Maintenance, Hvac, Plumbing, Electrical, Carpentry, Equipment Mechanics, Refrigeration, Communication, Mathematical Skills, Safety Compliance, Preventative Maintenance, Teamwork, Guest Satisfaction, Problem Solving, Inventory Management, Technical Skills

Specialization
Advanced vocational training plus two years of experience in general building maintenance or construction is required. Specialized knowledge in fields such as plumbing, HVAC, and electrical work is also necessary.

Experience Required
Minimum 2 year(s)

Director of Engineering & Security - InterContinental Mark Hopkins San Fran at IHG Career

, , Canada - Full Time

Skills Needed
Leadership, Team Development, Collaboration, Communication, Guest Experience, Operational Excellence, Safety, Compliance, Maintenance, Repairs, Inventory Management, Sustainability, Plumbing, Electrical, Mechanical, Carpentry

Specialization
A bachelor's degree in a related field is preferred along with a minimum of four years of experience in building maintenance or construction. Specialized knowledge in plumbing, electrical, mechanical, and carpentry is required, along with relevant certifications.

Experience Required
Minimum 5 year(s)

PM Cook - The Wickaninnish Inn at Sige Relais Chateaux

Tofino, British Columbia, Canada - Full Time

Skills Needed
Guest Service Skills, Communication Skills, Organizational Skills, Attention To Detail, Multi Tasking, Creative Problem Solving, Flexibility, Time Management

Specialization
The ideal candidate will have a minimum of 1-year previous cooking experience in a fine dining establishment and possess strong organizational and communication skills. A positive attitude and the ability to work independently or as part of a team are essential.

Commis Suiteur at Sige Relais Chateaux

Quebec, Quebec, Canada - Full Time

Skills Needed
Speed, Efficiency, Organization, Team Spirit, Professional Attitude, Interest In Gastronomy, High End Service

Specialization
Candidates should possess speed, efficiency, and organizational skills, along with a professional attitude and team spirit. Experience in the restaurant industry is a plus, but not mandatory, and proficiency in French is required, with English as an asset.

Warehouse Stores Associate at Accor

Lake Louise, Alberta, Canada - Full Time

Skills Needed
Inventory Management, Attention To Detail, Mathematical Skills, Physical Fitness, Warehouse Operations, Food Safety, Stock Rotation, Organization Skills

Specialization
Candidates should have previous experience in a similar warehouse role, preferably in hospitality. Excellent mathematical skills and physical fitness are essential for this position.

Line Cook - LOCAL Public Eatery, 8th Ave at LOCAL Public Eatery

Calgary, Alberta, Canada - Full Time

Skills Needed
Teamwork, Cooking, Agility, Curiosity, Humility, Integrity, Sense Of Fun, Resiliency

Specialization
Experience in a fast-paced kitchen is preferred, but not required. A passion for cooking and a desire to learn and grow are essential.

Serveur·euse Service aux chambres (H/F/D) - Du 15 décembre 2025 au 15 janvi at Accor

Montebello, Quebec, Canada - Full Time

Skills Needed
Communication Skills, Bilingualism, Customer Service, Food Service, Pos System Knowledge, Culinary Terms Knowledge, Team Collaboration

Specialization
Must communicate effectively in French and English to engage with an international clientele. Previous experience in food service and knowledge of POS systems are required.

Guest Relations Manager at Accor

Baie-Sainte-Anne, New Brunswick, Canada -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Leadership, Communication, Organizational Planning, Problem Solving, Team Management, Customer Service, Concierge Services, Butler Services, Event Coordination, Budget Management, Training and Development, Multilingual Communication, Front Office Operations, Innovative Guest Programs, Cultural Awareness

Industry

Hospitality

Description

Company Description Raffles Seychelles, part of the esteemed Raffles Hotels & Resorts, boasts 20 ultra-luxury properties worldwide, some featuring exclusive branded residences. In 2023-24, four new Raffles hotels will be unveiled. The brand, named after Sir Stamford Raffles, exudes elegant British charm while catering to the modern lifestyles of well-travelled guests. With warm, personalized service and iconic Raffles Butlers, we offer an atmosphere of generosity. Our hotels are not just accommodations; they are art museums, culinary hubs with renowned chefs, and pioneers in next-gen wellness experiences. We prioritize cultural and natural heritage preservation, employing experts within our properties. At Raffles, guests transform into friends and eventually become family. It's a place to celebrate, explore, exchange ideas, and discover a new dimension of luxury that resonates with emotions as gracefully as the Raffles name itself. Job Description PURPOSE OF POSITION To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. Ensuring effective leadership of key front office guest contact heartists. KEY ROLES & RESPONSIBILITIES Manage and supervise all tasks of his/her staff to ensure maximum guest satisfaction through guest recognition and prompt cordial attention. Leader in charge of all butlers and the effective coordination of shift times in line with their assigned guests. In addition, responsible for ensuring effective re-assignment of their contact with the guest when they are off shift or on days off. Leader in charge of concierge department including concierge agents and telephones / operator ensuring adequate coverage across all operational hours. In the event that there is not coverage then coordination with front office colleagues for coverage on concierge and phone desk. Monitor guest relations personnel to ensure all members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Meet and greet VIP guests personally. Coordinate with Concierge, Butler and Raffles Inc for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations . Oversee maintenance of efficient repeat guest history system. Promote Inter-Hotel sales and in-house facilities. Prepare welcome letters for regular guests and VIP guests Oversee and monitor butler pre-arrival contact. Ensuring that all guests receive a pre-arrival email or phone call from the assigned butler at a minimum five days before arrival. Coordinate the communication from assigned butler and their contact with pre-arrival guests through to other departments to ensure bookings are confirmed and guests receive confirmation. Attend to special requests by guests as and when required. Handle guest complaints and refer them as necessary, follow up on corrective action. Compile, analyze and control guest relations’ amenity costs and budgets. Schedule and attend weekly management cocktail party. Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests; inspect all VIP rooms prior to arrival. Prepare requisitions for amenities on a timely basis. Organize and conduct regular meetings for all Guest Relations staff, Butler and Raffles Inc staff to facilitate communications and smooth operations. Work with Superior and Human Resource Manager to ensure the departmental performance of staff is productive. Duties include: Plan for future staffing needs and recruit in line with company guidelines Prepare and administer detailed induction program for new staff Maintain and implement a comprehensive and current set of departmental standards Analyze training needs of Guest Relations staff and implement training programs Conduct formal probation and performance appraisal discussions Coach, counsel, discipline staff and provide constructive feedback Appraise appearance, discipline and efficiency of all staff under direct supervision Prepare efficient work and vacation schedule for Guest Relations Staff, taking into consideration project occupancy and forecasts and any large group movements Work with Superior in preparing and managing the department’s budget; control and monitor departmental costs on an ongoing basis to ensure performance against budget Adhere to OH&S policies and ensure direct reports do the same. Perform related duties and special projects assigned. Consistently monitor the guest journey and touchpoints to ensure in line with Raffles brand standards. Make recommendations to Resort Manager on innovative touchpoints, such as local welcome drink, in room amenities and thoughtful touches that are consistent with ultra luxury guests. For VVIP ensure pre arrival experience is personally managed. This includes all suite arrival guests, Platinum Accor members, Villa 301, high net worth, royalty, celebrity and dignitaries. Allocate butlers accordingly based on language of guests and preferences / interests. Ensure for return guests where possible and if the heartiest is still employed, has the same butler. Effectively prepare a yearly leave calendar and ensure there are black out dates whereby all butlers and concierge heartists are on duty during peak period (festive season, easter for example). Ensure effective communication with Front Office operational departments at all levels from Duty Manager, GSA to driver. Schedule and lead a fortnightly ACDC meeting with key departments (Reservations, Food & beverage, front office operational leaders, housekeeping and kitchen) to highlight VIP and special care guests. To ensure planning is optimized and the resort is prepared for the arrival and ready for anticipatory service. Monitor reservations incoming and identify potential VIP guest arrivals. Prepare a weekly summary with guest information and photos prior to arrival (7 days out) to allow necessary time for departments to assist with bespoke experiences. In charge of innovation for guest experience. Propose and implement innovative guest experience programs and initiatives that are in line with trends for ultra luxury resort destinations. PERSONAL ATTRIBUTES Fluent in three languages from our key geo source markets (preferably Russia, Germany, France, Spain, Italy, China) including English as one of the three languages. Must have prior experience managing programs or itineraries in a similar capacity for a resort with an ADR of US$1500 plus per night. Therefore being capable of engaging with cliental at this level. Exceptional organizational planning skill. Proven experience in implementing innovative guest programs. Full drivers license. Excellent leadership & communication skills; ability to manage a multi-cultural team. High level of integrity, enthusiasm, dedication, support for continuous improvement. Flexible management style to meet the challenges of a changing work environment. Good knowledge of Front Office Operations including Opera. Self starter, coach and mentor who can motivate the entire Team to perform their best EXPERIENCE Minimum 5 years’ relevant experience with at least 3 year at a management level at an ultra luxury five star resort with a luxury brand International experience in a key competitor resort market, to understand ultra luxury global resort experiences and expectations of guests of this caliber Qualifications QUALIFICATIONS Degree from School for Tourism & Hotel Management

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Responsibilities

The Guest Relations Manager oversees all aspects of guest relations to maximize guest satisfaction and leads the front office guest contact team. Responsibilities include managing butlers and concierge services, monitoring guest interactions, and ensuring personalized service for VIP guests.

Guest Relations Manager at Accor

Baie-Sainte-Anne, New Brunswick, Canada - Full Time

Experience Required
Minimum 5 year(s)

Assistant Housekeeping Manager at Accor

Baie-Sainte-Anne, New Brunswick, Canada - Full Time

Experience Required
Minimum 2 year(s)

Chef de Partie at Accor

Baie-Sainte-Anne, New Brunswick, Canada - Full Time

Specialization
Candidates should have an apprenticeship or college-level education and possess food knowledge. They must be physically fit, fluent in English, and have a customer-oriented mindset.

Experience Required
Minimum 2 year(s)

Mechanic at Accor

Baie-Sainte-Anne, New Brunswick, Canada - Full Time

Experience Required
Minimum 2 year(s)

Chef de Partie at Accor

Baie-Sainte-Anne, New Brunswick, Canada - Full Time

Casual Banquet Server at Accor

Vancouver, British Columbia, Canada - Full Time

Skills Needed
Customer Service, Communication Skills, Organizational Skills, Interpersonal Skills, Problem Solving, Team Player, Flexibility, Attention To Detail

Restaurant Manager - LOCAL Public Eatery, Kitsilano at LOCAL Public Eatery

Vancouver, British Columbia, Canada - Full Time

Skills Needed
Team Leadership, Hospitality Skills, Sales Building, Networking, Agility, Curiosity, Humility, Integrity, Sense Of Fun, Resiliency

Specialization
You should be a natural leader with a desire to grow and learn in a hospitality environment. Strong teamwork and networking skills are essential.

Experience Required
Minimum 2 year(s)

Journeyman Carpenter - Premium at Civeo Career Site

Acheson, Alberta, Canada - Full Time

Experience Required
Minimum 10 year(s)

Front Office Supervisor at Accor

Toronto, Ontario, Canada - Full Time

Skills Needed
Leadership, Guest Service, Hotel Management, Communication, Problem Solving, Teamwork, Time Management, Attention To Detail

Experience Required
Minimum 2 year(s)

Guest Service Driver at Accor

Baie-Sainte-Anne, New Brunswick, Canada - Full Time

Skills Needed
Guest Service, Driving, Customer Service, Luggage Handling, Communication, Teamwork, Multi Cultural Awareness, Attention To Detail

Experience Required
Minimum 2 year(s)

Laundry Operations Manager at Accor

Municipality of Jasper, Alberta, Canada - Full Time

Experience Required
Minimum 2 year(s)

Laundry Production Manager at Accor

Canmore, Alberta, Canada - Full Time

Skills Needed
Leadership, Communication, Interpersonal Skills, Team Player, Computer Knowledge, Production Standards, Time Management

Specialization
Candidates should have proven leadership talent and strong communication skills. A willingness to work weekends is also required.

Experience Required
Minimum 2 year(s)

Third Cook at Accor

Whistler, British Columbia, Canada - Full Time

Skills Needed
Food Preparation, Food Safety, Culinary Skills, Teamwork, Communication

Specialization
Previous experience in the culinary field is required. A valid Food Safe BC food handlers certification is also necessary.

Maintenance Engineer - InterContinental Los Angeles Downtown at IHG Career

, , Canada - Full Time

Experience Required
Minimum 2 year(s)

Director of Engineering & Security - InterContinental Mark Hopkins San Fran at IHG Career

, , Canada - Full Time

Experience Required
Minimum 5 year(s)

PM Cook - The Wickaninnish Inn at Sige Relais Chateaux

Tofino, British Columbia, Canada - Full Time

Skills Needed
Guest Service Skills, Communication Skills, Organizational Skills, Attention To Detail, Multi Tasking, Creative Problem Solving, Flexibility, Time Management

Commis Suiteur at Sige Relais Chateaux

Quebec, Quebec, Canada - Full Time

Skills Needed
Speed, Efficiency, Organization, Team Spirit, Professional Attitude, Interest In Gastronomy, High End Service

Warehouse Stores Associate at Accor

Lake Louise, Alberta, Canada - Full Time

Skills Needed
Inventory Management, Attention To Detail, Mathematical Skills, Physical Fitness, Warehouse Operations, Food Safety, Stock Rotation, Organization Skills

Specialization
Candidates should have previous experience in a similar warehouse role, preferably in hospitality. Excellent mathematical skills and physical fitness are essential for this position.

Line Cook - LOCAL Public Eatery, 8th Ave at LOCAL Public Eatery

Calgary, Alberta, Canada - Full Time

Skills Needed
Teamwork, Cooking, Agility, Curiosity, Humility, Integrity, Sense Of Fun, Resiliency

Specialization
Experience in a fast-paced kitchen is preferred, but not required. A passion for cooking and a desire to learn and grow are essential.

Serveur·euse Service aux chambres (H/F/D) - Du 15 décembre 2025 au 15 janvi at Accor

Montebello, Quebec, Canada - Full Time

Skills Needed
Communication Skills, Bilingualism, Customer Service, Food Service, Pos System Knowledge, Culinary Terms Knowledge, Team Collaboration

Specialization
Must communicate effectively in French and English to engage with an international clientele. Previous experience in food service and knowledge of POS systems are required.

Hospitality Jobs in Canada