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Hospitality Jobs in United Arab Emirates

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Guest Relations Officer at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Guest Relations, Customer Service, Multi Lingual, Networking, Opera Software, Relationship Building, Personalized Experience, Upselling, Communication, Initiative, Problem Solving, Attention To Detail, Teamwork, Hospitality, Cultural Awareness
Specialization
Candidates should have a minimum of 1 year of experience in guest relations at a 5-star resort in the UAE. Being multi-lingual and having prior experience with Opera software are also important qualifications.
Waiter/Waitress - Manava at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Service, Customer Service, Upselling, Point Of Sales System, Table Setting, Food Preparation, Cleaning, Hospitality, English Fluency, Flexibility, Attention To Detail, Teamwork, Time Management, Presentation Skills, Brand Standards
Specialization
Candidates should have prior experience in a luxury hotel or established restaurant environment and possess a passion for hospitality. Fluency in English and being based in the UAE are also required.
Bellman at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Luggage Handling, Communication, Hospitality, Attention To Detail, Problem Solving, Teamwork, Time Management, Customer Service, Knowledge Of Hotel Services, Fluency In English, Opera Proficiency, Coordination, Special Attention, Cleanliness, Politeness
Specialization
Candidates should have at least 1 year of experience in a similar role, preferably with a hospitality background. Proficiency in Opera and fluency in English are required, with additional languages being a plus.
Guest Service Agent at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Cashiering, Foreign Exchange, Sales, Customer Loyalty, Complaint Resolution, Administrative Procedures, Cleanliness, Communication, Teamwork, Problem Solving, Hospitality, Service Focus, Personalized Relationships, Anticipation Of Needs, High Quality Service
Specialization
A service-focused personality is essential, with prior experience in the hotel industry being a must. Fluency in English is required, and experience with Opera or a related system is preferred.
Concierge Agent at Waldorf Astoria Dubai International Financial Centre at Hilton
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Communication Skills, Local Knowledge, Positive Attitude, Teamwork, Flexibility, Grooming Standards, Hospitality
Specialization
Candidates should have previous experience in a similar role and solid knowledge of the local area. Excellent communication skills and a positive attitude are essential.
Assistant Director of Sales | Aloft Abu Dhabi at Courtyard by Marriott Somerset KY
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Sales Strategy, Customer Relationships, Revenue Management, Market Analysis, Customer Service, Team Leadership, Sales Planning, Promotions Development, Guest Feedback, Relationship Management, Collaboration, Event Coordination, Contract Management, Hospitality, Problem Solving, Communication
Specialization
Candidates should have either a 2-year degree with 3 years of experience or a 4-year degree with 1 year of experience in sales and marketing or a related field. A strong focus on customer service and relationship management is essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Operations Manager at Courtyard by Marriott Somerset KY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Service Management, Hospitality, Customer Service, Team Leadership, Sanitation Standards, Menu Planning, Employee Training, Financial Management, Guest Relations, Problem Solving, Communication Skills, Operational Management, Compliance, Coaching, Performance Monitoring, Staff Supervision
Specialization
Candidates must have either a high school diploma with 4 years of experience or a 2-year degree with 2 years of experience in food and beverage or a related area. Strong leadership, communication, and operational management skills are essential.
Experience Required
Minimum 2 year(s)
Butler Runner at Courtyard by Marriott Somerset KY
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Bespoke Service, Interpersonal Skills, Guest Relations, Team Coordination, Attention To Detail, Problem Solving, Communication, Hospitality, Time Management, Proactive Approach, Safety Awareness, Quality Standards, Personal Appearance, Service Orientation, Adaptability, Physical Stamina
Specialization
A high school diploma or G.E.D. equivalent is preferred, along with at least 6 months of related work experience. No supervisory experience or specific licenses are required.
Front Office Supervisor at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Interpersonal Skills, Problem Solving, Hospitality, Customer Service, Team Leadership, Communication, Sales, Flexibility, Attention To Detail, Time Management, Operational Management, Guest Relations, Rate Management, Service Excellence, Health And Safety, Hygiene
Specialization
A diploma or degree in hospitality is required along with at least 2 years of relevant experience in a hotel. Strong interpersonal skills and fluency in English are essential, with additional languages being a plus.
Experience Required
Minimum 2 year(s)
DOORMAN at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Attention To Detail, Time Management, Grooming, Hospitality, Luggage Handling, Guest Relations, Complaint Resolution, Safety Awareness, Operational Standards, Logbook Management, Training Participation, Vehicle Parking
Specialization
Candidates should have a vibrant personality, a positive attitude, and the ability to work in a team environment. Fluency in English is required, and additional languages are a plus.
Waiter/Waitress - Manava at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Service, Customer Service, Upselling, Point Of Sales System, Table Setting, Food Preparation, Cleaning, Hospitality, Flexibility, Teamwork, Attention To Detail, Communication, Time Management, Presentation Skills, Order Taking, Problem Solving
Specialization
Candidates should have prior experience in a luxury hotel or established restaurant environment and possess a passion for hospitality. Fluency in English and being based in the UAE are also required.
Front Office Supervisor at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Team Management, Leadership, Interpersonal Skills, Time Management, Problem Solving, Attention To Detail, Adaptability, Hospitality, Discretion, Initiative, Organization, Communication, Sales, Guest Relations, Inventory Management
Specialization
Candidates should have a minimum of 3 years in a Front Office role within hospitality and possess strong team management skills. Fluency in English and exceptional interpersonal skills are also required.
Experience Required
Minimum 2 year(s)
Security Supervisor - Radisson Resort Al marjan Island, Ras Al Khaimah at Radisson Hotel Group
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Safety, Security, Guest Service, Attention To Detail, Communication, Problem Solving, Teamwork, Vigilance, Traffic Control, Monitoring, Patrolling, Flexibility, Integrity, Hospitality, Creativity, Russian Language
Specialization
Experience in safety and security is beneficial but not essential. Candidates should possess strong communication skills and a commitment to exceptional guest service.
Waiter / Waitress at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Service, Customer Service, Communication, Flexibility, Teamwork, Hospitality, Problem Solving, Attention To Detail, Time Management, Multitasking, Professionalism, Cultural Awareness, Sales Skills, Adaptability, Conflict Resolution, Menu Knowledge
Specialization
A diploma or degree in vocational hospitality is required along with 1-3 years of experience in a 4-5 star hotel. Candidates must be confident and proficient in English.
Experience Required
Minimum 2 year(s)
Waiter/Waitress - Porterhouse at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Service, Customer Service, Upselling, Point Of Sales System, Table Setting, Food Preparation, Cleaning, Flexibility, Presentation Skills, Hospitality, Teamwork, Communication, Attention To Detail, Time Management, Multitasking, Problem Solving
Specialization
Candidates should have prior experience in a luxury hotel or established restaurant environment and possess a passion for hospitality. Fluency in English and being based in the UAE are also required.
Director of People & Culture at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Hr Leadership, Hospitality, Empathy, Creativity, Strategy, Team Engagement, Diversity, Recruitment, Onboarding, Learning Programs, Performance Management, Communication, Interpersonal Skills, Coaching, Mentoring, Data Driven Insights
Specialization
Candidates should have at least 5 years of HR leadership experience in the hospitality sector and knowledge of UAE labor regulations. A modern HR mindset and outstanding communication skills are essential.
Experience Required
Minimum 5 year(s)
Front Desk Receptionist ( Spanish Speaker) at MIRA CONSTRUCTION L.L.C
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Crm Management, Administrative Tasks, Hospitality, Front Desk Operations, Communication, Problem Solving, Organization, Multitasking, Team Coordination, Bilingual, Time Management, Presentation Skills, Attention To Detail, Sales Support, Membership Management
Specialization
Candidates must have a graduate degree and a minimum of 2 years of experience in a luxury gym environment. Experience with CRM systems is mandatory, and additional training in customer service or hospitality is advantageous.
Experience Required
Minimum 2 year(s)
Operations Manager - Events at Greenfix Property Care
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Operations Management, Team Leadership, Event Planning, Cost Control, Quality Standards, Labor Productivity, Food Safety, Budget Management, Inventory Control, Staffing, Compliance, Mentoring, Performance Evaluation, Communication Skills, Uae Labor Laws, Hospitality
Specialization
Candidates should have a minimum of 3 years of experience as an Operations Manager in the restaurant industry, with multi-national experience preferred. A bachelor's degree in Hospitality, Business, or a related field is required, along with strong communication skills.
Experience Required
Minimum 2 year(s)
General Manager, GCC at Greenfix Property Care
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Leadership, Business Development, Strategic Vision, Analytical Skills, Financial Modelling, Data Analysis, Communication Skills, Team Management, Market Understanding, Entrepreneurial Mindset, Hospitality, Luxury Transportation, Stakeholder Management, Service Quality, Cultural Awareness, Adaptability
Specialization
Candidates should have a Bachelor's or Master's degree in Business or Finance and 7+ years of experience in investment banking or consulting. Strong analytical capabilities and a deep understanding of the UAE market are essential.
Experience Required
Minimum 10 year(s)
Hotel Procurement Leader: Strategic Sourcing & Savings at Greenfix Property Care
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Procurement, Sourcing, Purchasing, Negotiation, Leadership, Hospitality
Specialization
The ideal candidate should have 5-7 years of experience in hospitality procurement. Strong negotiation and leadership skills are essential.
Experience Required
Minimum 5 year(s)
Guest Relations Officer at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Relations, Customer Service, Multi-lingual, Networking, Opera Software, Relationship Building, Personalized Experience, Upselling, Communication, Initiative, Problem Solving, Attention to Detail, Teamwork, Hospitality, Cultural Awareness

Industry

Hospitality

Description
Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Job Description Guest Relations Officer First impressions are everything! As a Guest Relations Officer, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What you will be doing: Greet, check-in, respond to requests while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling Qualifications Your experience and skills include: Should have min. 1 years of experience as Guest Relations for a 5 Star Resort in UAE Being Multi-lingual i.e. Arabic / German/Russian / French languages would be a Plus Prior experience working with Opera is Mandatory Proven ability to build and maintain good relationships with all stakeholders Communicate thoughts, actions and opportunities clearly with strong networking skills Additional Information What is in it for You: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Additional information Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

How To Apply:

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Responsibilities
As a Guest Relations Officer, you will greet and check-in guests, respond to their requests, and ensure they have a memorable experience. You will also promote hotel facilities and look for opportunities to enhance guests' stays through upselling.
Guest Relations Officer at Accor
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Guest Relations, Customer Service, Multi Lingual, Networking, Opera Software, Relationship Building, Personalized Experience, Upselling, Communication, Initiative, Problem Solving, Attention To Detail, Teamwork, Hospitality, Cultural Awareness
Specialization
Candidates should have a minimum of 1 year of experience in guest relations at a 5-star resort in the UAE. Being multi-lingual and having prior experience with Opera software are also important qualifications.
Waiter/Waitress - Manava at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Service, Customer Service, Upselling, Point Of Sales System, Table Setting, Food Preparation, Cleaning, Hospitality, English Fluency, Flexibility, Attention To Detail, Teamwork, Time Management, Presentation Skills, Brand Standards
Specialization
Candidates should have prior experience in a luxury hotel or established restaurant environment and possess a passion for hospitality. Fluency in English and being based in the UAE are also required.
Bellman at Minor International
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Luggage Handling, Communication, Hospitality, Attention To Detail, Problem Solving, Teamwork, Time Management, Customer Service, Knowledge Of Hotel Services, Fluency In English, Opera Proficiency, Coordination, Special Attention, Cleanliness, Politeness
Specialization
Candidates should have at least 1 year of experience in a similar role, preferably with a hospitality background. Proficiency in Opera and fluency in English are required, with additional languages being a plus.
Guest Service Agent at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Cashiering, Foreign Exchange, Sales, Customer Loyalty, Complaint Resolution, Administrative Procedures, Cleanliness, Communication, Teamwork, Problem Solving, Hospitality, Service Focus, Personalized Relationships, Anticipation Of Needs, High Quality Service
Specialization
A service-focused personality is essential, with prior experience in the hotel industry being a must. Fluency in English is required, and experience with Opera or a related system is preferred.
Concierge Agent at Waldorf Astoria Dubai International Financial Centre at Hilton
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Guest Service, Communication Skills, Local Knowledge, Positive Attitude, Teamwork, Flexibility, Grooming Standards, Hospitality
Specialization
Candidates should have previous experience in a similar role and solid knowledge of the local area. Excellent communication skills and a positive attitude are essential.
Assistant Director of Sales | Aloft Abu Dhabi at Courtyard by Marriott Somerset KY
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Sales Strategy, Customer Relationships, Revenue Management, Market Analysis, Customer Service, Team Leadership, Sales Planning, Promotions Development, Guest Feedback, Relationship Management, Collaboration, Event Coordination, Contract Management, Hospitality, Problem Solving, Communication
Specialization
Candidates should have either a 2-year degree with 3 years of experience or a 4-year degree with 1 year of experience in sales and marketing or a related field. A strong focus on customer service and relationship management is essential.
Experience Required
Minimum 2 year(s)
Food & Beverage Operations Manager at Courtyard by Marriott Somerset KY
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Service Management, Hospitality, Customer Service, Team Leadership, Sanitation Standards, Menu Planning, Employee Training, Financial Management, Guest Relations, Problem Solving, Communication Skills, Operational Management, Compliance, Coaching, Performance Monitoring, Staff Supervision
Specialization
Candidates must have either a high school diploma with 4 years of experience or a 2-year degree with 2 years of experience in food and beverage or a related area. Strong leadership, communication, and operational management skills are essential.
Experience Required
Minimum 2 year(s)
Butler Runner at Courtyard by Marriott Somerset KY
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Bespoke Service, Interpersonal Skills, Guest Relations, Team Coordination, Attention To Detail, Problem Solving, Communication, Hospitality, Time Management, Proactive Approach, Safety Awareness, Quality Standards, Personal Appearance, Service Orientation, Adaptability, Physical Stamina
Specialization
A high school diploma or G.E.D. equivalent is preferred, along with at least 6 months of related work experience. No supervisory experience or specific licenses are required.
Front Office Supervisor at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Interpersonal Skills, Problem Solving, Hospitality, Customer Service, Team Leadership, Communication, Sales, Flexibility, Attention To Detail, Time Management, Operational Management, Guest Relations, Rate Management, Service Excellence, Health And Safety, Hygiene
Specialization
A diploma or degree in hospitality is required along with at least 2 years of relevant experience in a hotel. Strong interpersonal skills and fluency in English are essential, with additional languages being a plus.
Experience Required
Minimum 2 year(s)
DOORMAN at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Problem Solving, Attention To Detail, Time Management, Grooming, Hospitality, Luggage Handling, Guest Relations, Complaint Resolution, Safety Awareness, Operational Standards, Logbook Management, Training Participation, Vehicle Parking
Specialization
Candidates should have a vibrant personality, a positive attitude, and the ability to work in a team environment. Fluency in English is required, and additional languages are a plus.
Waiter/Waitress - Manava at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Service, Customer Service, Upselling, Point Of Sales System, Table Setting, Food Preparation, Cleaning, Hospitality, Flexibility, Teamwork, Attention To Detail, Communication, Time Management, Presentation Skills, Order Taking, Problem Solving
Specialization
Candidates should have prior experience in a luxury hotel or established restaurant environment and possess a passion for hospitality. Fluency in English and being based in the UAE are also required.
Front Office Supervisor at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Team Management, Leadership, Interpersonal Skills, Time Management, Problem Solving, Attention To Detail, Adaptability, Hospitality, Discretion, Initiative, Organization, Communication, Sales, Guest Relations, Inventory Management
Specialization
Candidates should have a minimum of 3 years in a Front Office role within hospitality and possess strong team management skills. Fluency in English and exceptional interpersonal skills are also required.
Experience Required
Minimum 2 year(s)
Security Supervisor - Radisson Resort Al marjan Island, Ras Al Khaimah at Radisson Hotel Group
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates - Full Time
Skills Needed
Safety, Security, Guest Service, Attention To Detail, Communication, Problem Solving, Teamwork, Vigilance, Traffic Control, Monitoring, Patrolling, Flexibility, Integrity, Hospitality, Creativity, Russian Language
Specialization
Experience in safety and security is beneficial but not essential. Candidates should possess strong communication skills and a commitment to exceptional guest service.
Waiter / Waitress at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Service, Customer Service, Communication, Flexibility, Teamwork, Hospitality, Problem Solving, Attention To Detail, Time Management, Multitasking, Professionalism, Cultural Awareness, Sales Skills, Adaptability, Conflict Resolution, Menu Knowledge
Specialization
A diploma or degree in vocational hospitality is required along with 1-3 years of experience in a 4-5 star hotel. Candidates must be confident and proficient in English.
Experience Required
Minimum 2 year(s)
Waiter/Waitress - Porterhouse at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Food Service, Customer Service, Upselling, Point Of Sales System, Table Setting, Food Preparation, Cleaning, Flexibility, Presentation Skills, Hospitality, Teamwork, Communication, Attention To Detail, Time Management, Multitasking, Problem Solving
Specialization
Candidates should have prior experience in a luxury hotel or established restaurant environment and possess a passion for hospitality. Fluency in English and being based in the UAE are also required.
Director of People & Culture at Accor
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Hr Leadership, Hospitality, Empathy, Creativity, Strategy, Team Engagement, Diversity, Recruitment, Onboarding, Learning Programs, Performance Management, Communication, Interpersonal Skills, Coaching, Mentoring, Data Driven Insights
Specialization
Candidates should have at least 5 years of HR leadership experience in the hospitality sector and knowledge of UAE labor regulations. A modern HR mindset and outstanding communication skills are essential.
Experience Required
Minimum 5 year(s)
Front Desk Receptionist ( Spanish Speaker) at MIRA CONSTRUCTION L.L.C
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Customer Service, Crm Management, Administrative Tasks, Hospitality, Front Desk Operations, Communication, Problem Solving, Organization, Multitasking, Team Coordination, Bilingual, Time Management, Presentation Skills, Attention To Detail, Sales Support, Membership Management
Specialization
Candidates must have a graduate degree and a minimum of 2 years of experience in a luxury gym environment. Experience with CRM systems is mandatory, and additional training in customer service or hospitality is advantageous.
Experience Required
Minimum 2 year(s)
Operations Manager - Events at Greenfix Property Care
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Operations Management, Team Leadership, Event Planning, Cost Control, Quality Standards, Labor Productivity, Food Safety, Budget Management, Inventory Control, Staffing, Compliance, Mentoring, Performance Evaluation, Communication Skills, Uae Labor Laws, Hospitality
Specialization
Candidates should have a minimum of 3 years of experience as an Operations Manager in the restaurant industry, with multi-national experience preferred. A bachelor's degree in Hospitality, Business, or a related field is required, along with strong communication skills.
Experience Required
Minimum 2 year(s)
General Manager, GCC at Greenfix Property Care
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Leadership, Business Development, Strategic Vision, Analytical Skills, Financial Modelling, Data Analysis, Communication Skills, Team Management, Market Understanding, Entrepreneurial Mindset, Hospitality, Luxury Transportation, Stakeholder Management, Service Quality, Cultural Awareness, Adaptability
Specialization
Candidates should have a Bachelor's or Master's degree in Business or Finance and 7+ years of experience in investment banking or consulting. Strong analytical capabilities and a deep understanding of the UAE market are essential.
Experience Required
Minimum 10 year(s)
Hotel Procurement Leader: Strategic Sourcing & Savings at Greenfix Property Care
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
Procurement, Sourcing, Purchasing, Negotiation, Leadership, Hospitality
Specialization
The ideal candidate should have 5-7 years of experience in hospitality procurement. Strong negotiation and leadership skills are essential.
Experience Required
Minimum 5 year(s)