We are currently seeking a highly motivated and experienced Duty Manager to join our team. As a Duty Manager, you will play a crucial role in ensuring the smooth operation of our establishment and providing exceptional guest services. If you have a strong background in hospitality, leadership skills, and a passion for delivering outstanding customer experiences, we would love to hear from you.
Duties:
- Oversee the day-to-day operations of the Hotel, ensuring all departments are running efficiently
- Provide excellent guest services by addressing any concerns or issues promptly and professionally
- Supervise and support staff members, including training, scheduling, and performance evaluations
- Collaborate with other managers to develop and implement strategies to enhance guest satisfaction and improve operational efficiency
- Maintain a safe and secure environment for guests and employees by enforcing company policies and procedures
- Handle any escalated situations or complaints with diplomacy and tact
Skills:
- Strong leadership abilities with the ability to motivate and inspire a team
- Excellent communication skills, both verbal and written
- Multilingual proficiency is highly desirable
- Previous experience in the hospitality industry is preferred
- Bilingual skills are an asset
- Knowledge of hotel operations and guest service standards
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Strong problem-solving skills with the ability to think quickly on your feet
If you are looking for an exciting opportunity to contribute to the success of the Hotel while utilising your hospitality skills, please submit your application today. We offer competitive compensation and benefits packages along with opportunities for career growth within our business.
Job Type: Full-time
Pay: £28,740.00-£29,590.00 per year

Additional pay:

• Tips
• Yearly bonus

Benefits:

• Company pension
• Discounted or free food
• Employee discount

Work Location: In perso

Please refer the Job description for details