JOIN OUR PASSIONATE TEAM AS A COFFEE HOUSE ENTHUSIAST!

About the Opportunity:
Role: Store Manager
Salary: Up to £28,000 per annum
Contract: Permanent, offering a minimum of 40 hours per week
About Us:
Calling all coffee lovers! At The Coffee House, nestled in the heart of Newcastle-under-Lyme, we’re not just brewing coffee - we’re crafting experiences. Join our dynamic team as we redefine the way people eat, drink and relax. Since 2011, we’ve been on a mission to infuse every cup with passion, personality, and pure joy. With locations across the North West of England and North Staffordshire, we’re not just a coffee shop, we’re a community hub.
About You:
Are you ready to bring your energy and enthusiasm to our team? Whether you’re a seasoned barista or a coffee connoisseur in the making, we want you! As a The Coffee House Store Manager, you’ll be essential to your store’s success. Serving as the leader of all day to day store functions, you’ll be responsible for maintaining flawless operations and delivering an outstanding guest experience, while empowering our team to reach new heights.
What You Will Bring:
Leadership and Management
Inspire and invigorate our team, transforming them into coffee connoisseurs and service champions.
Guide the dynamic rhythm of our bustling coffee haven, orchestrating shifts with finesse and style.
Foster a vibrant work environment where teamwork is paramount.
Guest Experience
Create memorable and personalised experiences for our guests, making each visit a special chapter in their coffee journey.
Address guest questions and resolve issues with professionalism and a friendly approach, leaving a long lasting impression every time.
Quality Control
Maintain our standards of excellence, ensuring each brew meets the mark of perfection.
Keep our equipment in optimal condition, ensuring every cup is as perfect as the last.
Enforce all health and safety protocols, nurturing an environment where guests and team thrive.
Product Expert
Develop an in-depth understanding of our offerings to confidently advise and assist guests.
Craft great coffee that hits that sweet spot every time - don’t forget about our teas, coolers, seasonal ranges and more.
Training and Development
Lead engaging training sessions that ignite the passion and potential of our team members.
Offer constructive feedback and nurture a culture of growth, where setbacks pave the path to success.
Foster a spirit of continuous improvement, where curiosity fuels innovation and excellence.
Operational Efficiency
Oversee daily operations of the store to ensure a smooth and efficient workflow.
Manage ordering, stocktaking and replenishment of stock daily.
Manage and collaborate closely with your team to uphold an exceptional level of cleanliness throughout the store.
Financial Management:
Effectively manage cash flow on a daily basis, oversee banking transactions and ensure best cash management practices at all times.
Continuously monitor sales and performance metrics to achieve financial objectives.
Execute all financial planning throughout the stores day to day operations.
Thank you for your application! If you don’t hear back within 14 business days, we encourage you to apply again in the future.
Warm Regards,
The Coffee House Team
Job Type: Full-time
Pay: Up to £28,000.00 per year

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Referral programme
• Store discount

Work Location: In perso

Please refer the Job description for details