ROLE OBJECTIVES:

To deliver a high quality service for all Bright and Beautiful clients ensuring that at all times we exceed the customer’s expectations. Manage, motivate and develop your housekeeping team ensuring that duties are carried out in a professional, timely, reliable and organised manner.

KEY RESPONSIBILITIES

• Deliver high quality housekeeping services to ensure client satisfaction
• Maintain consistency of service by working to the clients personalised action list
• Ensure absolute security of all clients homes by following our strict security procedures
• To enhance client retention by reporting any client feedback or queries to the team leader
• To be courteous and positive to clients, while maintaining a professional distance and focusing on your work
• Represent our company’s ethos and values at all times.
• To protect our brand and always speak positively about our company and the management team.
• To ensure that Health & Safety procedures are followed at all times
• To maintain client confidentiality regarding contact details, living patterns etc.
• Ensure that you have the correct kit, are professionally presented and arrive in a timely manner, completing work to time schedules
• To ensure that you explore options and provide potential solutions to find cover if ever you cannot attend your scheduled shift (i.e. holidays/sickness etc.)
• To be proactive in marketing the business – delivering flyers/ referral cards etc.
  Job Types: Full-time, Part-time, Permanent
  Pay: £12.21 per hour
  Expected hours: 25 – 30 per week

Benefits:

• Company pension
• Sick pay

Ability to commute/relocate:

• Banbury OX16: reliably commute or plan to relocate before starting work (preferred)

Language:

• English (required)

Willingness to travel:

• 100% (required)

Work Location: In perso