About Minarah College

Minarah College is a growing independent Islamic school committed to academic excellence, student wellbeing and strong Islamic values. Serving students from Kindergarten to Year 12, the College provides a nurturing, future-focused learning environment where students are encouraged to achieve their personal best, develop their individual strengths and build the knowledge, skills and confidence needed to thrive both academically and personally.

Role Overview

The ICT Support Officer will provide responsive and effective technical support to staff and students across the K–12 College. The successful candidate will contribute to the reliable operation of the College’s ICT systems, devices, networks and digital learning technologies, while supporting staff and students to effectively use technology in teaching, learning and day-to-day operations.

This is a hands-on role supporting the College’s 1:1 student device environment and technology-enabled classrooms. The successful candidate will be a proactive, solutions-focused individual with strong technical skills, excellent communication and a genuine commitment to providing high-quality ICT support within a school environment.

Key Responsibilities

• Provide Level 1 and Level 2 technical support to staff and students across hardware, software, devices and classroom audiovisual systems.
• Configure, deploy and maintain the College’s 1:1 student device fleet using Mobile Device Management (MDM) tools, including Microsoft Intune and Autopilot.
• Support the maintenance and troubleshooting of wired and wireless network infrastructure.
• Assist with the administration of user accounts and access across Active Directory, Azure and Microsoft 365 environments.
• Support teachers and students in the effective use of digital learning platforms and classroom technologies, including SMART Boards, Lumio and Microsoft Teams.
• Maintain accurate records of ICT hardware, software and associated licences.
• Support the College’s cloud and on-premise ICT infrastructure, including Microsoft Azure, Intune and Autopilot.