Job Introduction
Location: Glasgow
Salary: Up to £30,000 per annum
Job Type: Full-time, Permanent
Working Hours: Monday to Friday (some flexibility required for events)
We are seeking a motivated and detail-oriented Workplace Business Manager (Cleaning & Hospitality) to oversee the daily operations of our site in the centre of Glasgow. You will be responsible for managing and delivering service standards, procurement, payroll, compliance audits, and supporting budgeting processes. You will oversee our dedicated hospitality team of 5, ensuring delivery of consistent, high-quality service aligned with company and client expectations.

Key Responsibilities

• Ensure all food preparation, presentation, and service comply with company standards.
• Work together with the team to deliver cleaning & hospitality service standards agreed in the contract with your client.
• Maintain operational standards across the site in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Use and maintain compliance with platforms including Eprophit, UBHC, FS, HS, NEO, Kronos, UDC Payroll & Billing.
• Maintain excellent client relationships and communicate with the day-to-day client at every opportunity - holding at least a monthly review meeting.
• Conduct regular audits as per the “Unit Activity Calendar.”
• Manage stock ordering, inventory control, and cost efficiency.
• Submit weekly and monthly financial and operational reports timely and accurately.
• Administer payroll and maintain personnel records in accordance with statutory and company requirements.
• Recruit, induct, train, motivate, and appraise staff, conducting annual Performance Development Reviews (PDRs).
• Maintain training records and ensure individual staff training needs are met.
• Promote a positive, professional, and approachable image among all Sodexo employees.

Experience & Skills Required

• Proven experience working within food service, cleaning, and/or hospitality industries.
• Previous line management or team supervisor experience
• Solid industry knowledge, including awareness of catering developments and innovations.
• Good understanding of budget management principles.
• Excellent communication and interpersonal skills.
• Experience working in a standards compliance environment.
• Relevant qualification and training and IT literate

Why Sodexo?:
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
Belong in a company and team that values you for you.
Act with purpose and have an impact through your everyday actions.
Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life’s larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

• Ensure all food preparation, presentation, and service comply with company standards.
• Work together with the team to deliver cleaning & hospitality service standards agreed in the contract with your client.
• Maintain operational standards across the site in line with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Use and maintain compliance with platforms including Eprophit, UBHC, FS, HS, NEO, Kronos, UDC Payroll & Billing.
• Maintain excellent client relationships and communicate with the day-to-day client at every opportunity - holding at least a monthly review meeting.
• Conduct regular audits as per the “Unit Activity Calendar.”
• Manage stock ordering, inventory control, and cost efficiency.
• Submit weekly and monthly financial and operational reports timely and accurately.
• Administer payroll and maintain personnel records in accordance with statutory and company requirements.
• Recruit, induct, train, motivate, and appraise staff, conducting annual Performance Development Reviews (PDRs).
• Maintain training records and ensure individual staff training needs are met.
• Promote a positive, professional, and approachable image among all Sodexo employees