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Information And Technology Jobs in Portugal

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Deal Desk and Operations Analyst at Omilia
, , Portugal - Full Time
Skills Needed
Deal Desk, Sales Operations, Revenue Operations, Cpq, Salesforce, Contract Management, Pricing Strategy, Process Automation, Quote To Cash, Data Analysis, Technical Validation, Stakeholder Management, Spanish Fluency, English Fluency
Specialization
Candidates must have at least 3 years of experience in deal desk, sales operations, or revenue operations within a B2B SaaS environment. A bachelor's degree in a relevant field and proficiency in English are required, with Spanish fluency considered a significant advantage.
Experience Required
Minimum 2 year(s)
Lean and Automation Manager (M/F) at ASSA ABLOY
Águeda, , Portugal - Full Time
Skills Needed
Lean Manufacturing, Automation Implementation, Project Management, Kpi Management, Kaizen, Oee, Tpm, Vave, Process Optimization, Cost Reduction, Industrial Engineering, Mechanical Engineering, English Proficiency, Portuguese Proficiency, Analytical Skills, Communication Skills
Specialization
Candidates must hold a Bachelor's degree in Industrial or Mechanical Engineering with at least 5 years of experience. Proficiency in Lean Management tools and fluency in both Portuguese and English are required.
Experience Required
Minimum 5 year(s)
Senior Design Engineer, Embedded Agreements at PandaDoc
, , Portugal - Full Time
Skills Needed
React, Typescript, Modern Css, Api Design, Front End Engineering, Ui/Ux Design, Prototyping, Developer Experience, Figma, Cursor, Claude Code, Ai Native Patterns
Specialization
Requires strong combined experience in design and front-end engineering with fluency in React, TypeScript, and CSS. Candidates must be proficient in using AI tools like Cursor and Claude Code and have a deep interest in developer experience.
Experience Required
Minimum 5 year(s)
Service Owner and Software Developer at Continental
Vila Nova de Famalicão, , Portugal - Full Time
Skills Needed
It Service Management, Java, Spring Boot, Itil, Servicenow, Jira, Microservices Architecture, Restful Apis, Sql, Git, Ci/Cd Pipelines, Agile, Scrum, Cybersecurity Standards, Stakeholder Management, It Governance
Specialization
Requires a university degree in Computer Science or a related field with over 3 years of experience in IT Service Management and 2+ years of Java/Spring Boot development. Proficiency in ITIL practices, ITSM tools, and microservices architecture is essential.
Experience Required
Minimum 5 year(s)
GIS and Innovation Project Engineer at EDP Energias de Portugal S.A.
Lisbon, , Portugal - Full Time
Skills Needed
Gis, Power Bi, Python, Information Management, Database Management, Sap Pm, English Proficiency, Communication Skills, Geospatial Analysis, Artificial Intelligence, Computer Vision, Data Management
Specialization
Requires a Bachelor's or Master's degree in Environmental, Forestry, Agricultural Engineering, or Spatial Planning. Candidates should have up to 3 years of experience with GIS, Power BI, Python, and SAP PM.
Experience Required
Minimum 2 year(s)
Mission Critical Senior Commissioning Engineers and Managers – UK and Europ at HDR ARCHITECTURE INC
Lisbon, Istanbul, Portugal - Full Time
Skills Needed
Commissioning Management, Mep Systems, Hvac Controls, T&B Process, Project Coordination, Technical Inspections, Stakeholder Management, Risk Mitigation, Quality Assurance, Financial Management, Technical Reporting, Method Statements, Test Scripts, Systems Engineering, Construction Practices, Project Accounting
Specialization
Requires an experienced engineer or field technician with a strong understanding of MEP systems and HVAC controls. Minimum of 4 years of experience is preferred, along with proficiency in Microsoft Office and project management software.
Experience Required
Minimum 5 year(s)
Customer Service Agent (Non-Voice): Spanish at BrickBrands
Porto, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Management, Community Management, Content Moderation, Communication, Empathy, Problem Solving, Digital Customer Experience, Crm, Sprout, Sprinklr, Generative Ai Tools, English, Portuguese, Spanish
Specialization
Candidates must have a high school diploma and at least 2 years of experience in social care, community management, or digital customer service. Proficiency in English and Portuguese is required, along with a stable home office setup and the ability to work rotating shifts.
Experience Required
Minimum 2 year(s)
Spanish Bilingual - Customer Service Agent (Social-First Customer Care Spec at BrickBrands
Lisbon, , Portugal - Full Time
Skills Needed
Spanish Fluency, English Fluency, Social Media Management, Customer Experience, Community Management, Crm Software, Technical Troubleshooting, Billing Support, Account Management, Conflict Resolution, Ai Assisted Drafting, Digital Customer Service
Specialization
Requires a high school diploma and at least 2 years of experience in social care, community management, or digital customer service. Candidates must be fluent in English and have near-native fluency in Spanish (B1 level or above).
Experience Required
Minimum 2 year(s)
Spanish Bilingual: Community Manager (Social-First Customer Care Specialist at BrickBrands
Lisbon, , Portugal - Full Time
Skills Needed
Social Media Management, Customer Experience, Community Management, Spanish Proficiency, English Proficiency, Crm Software, Technical Troubleshooting, Billing Support, Conflict Resolution, Ai Assisted Drafting, Digital Customer Service, Account Management
Specialization
Requires a high school diploma and at least 2 years of experience in social care, community management, or digital customer service. Candidates must be fluent in English and proficient in Spanish (B1 or above) with the ability to work rotating 8-hour shifts.
Experience Required
Minimum 2 year(s)
Content Moderation & Customer Engagement (Non-Voice): Spanish at BrickBrands
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Management, Content Moderation, Community Management, Spanish, Portuguese, English, Communication, Empathy, Brand Reputation Management, Crm, Sprout, Sprinklr, Generative Ai Tools
Specialization
Candidates must have a high school diploma and at least 2 years of experience in social care, community management, or digital customer service. Fluency in English, Spanish, and Portuguese is required, along with a stable home office setup and the ability to work rotating shifts.
Experience Required
Minimum 2 year(s)
Customer Service Agent (Moderation & Engagement): Spanish at BrickBrands
Braga, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Management, Community Management, Content Moderation, Communication, Empathy, Problem Solving, Crm, Sprout, Sprinklr, Digital Marketing, Brand Voice, Spanish, Portuguese, English
Specialization
Candidates must have at least 2 years of experience in social care or community management and be fluent in English, Portuguese, and Spanish. A high school diploma, a personal PC with a webcam, and a stable home internet connection are required.
Experience Required
Minimum 2 year(s)
Spanish Bilingual: Customer Experience (Social-First Customer Care Speciali at BrickBrands
Lisbon, , Portugal - Full Time
Skills Needed
Social Media Customer Care, Community Management, Spanish Proficiency, English Fluency, Crm Usage, Technical Troubleshooting, Billing And Subscription Support, Conflict Resolution, Brand Tone Management, Ai Assisted Drafting, Digital Customer Service, Case Documentation
Specialization
Requires a high school diploma and at least 2 years of experience in social care or digital customer service. Must be fluent in English and proficient in Spanish (B1 or above) with the ability to work rotating shifts.
Experience Required
Minimum 2 year(s)
Spanish Bilingual - Customer Service Agent (Social-First Customer Care Spec at BrickBrands
Lisbon, , Portugal - Full Time
Skills Needed
Spanish Fluency, Portuguese Fluency, English Fluency, Social Media Management, Customer Experience Support, Community Management, Crm Usage, Technical Troubleshooting, Billing Support, Subscription Management, Conflict Resolution, Ai Assisted Drafting
Specialization
Requires a high school diploma and at least 2 years of experience in social care, community management, or digital customer service. Candidates must be fluent in English, Spanish, and Portuguese with a stable home internet connection.
Experience Required
Minimum 2 year(s)
Customer Service Agent (Non-Voice): Spanish at BrickBrands
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Management, Community Management, Content Moderation, Communication, Empathy, Problem Solving, Digital Customer Experience, Crm, Sprout, Sprinklr, Generative Ai Tools, English Fluency, Portuguese Fluency, Spanish Fluency
Specialization
Candidates must have at least 2 years of experience in social care or customer support and possess a high school diploma. Proficiency in English and Portuguese is required, with Spanish fluency considered a strong asset.
Experience Required
Minimum 2 year(s)
Customer Service Agent (Moderation & Engagement): Spanish at BrickBrands
Porto, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Moderation, Community Management, Spanish Fluency, Portuguese Fluency, English Fluency, Brand Voice Management, Conflict Resolution, Digital Communication, Content Moderation, Crm Software, Sprout Social, Sprinklr, Generative Ai Tools, Trend Analysis
Specialization
Candidates must have at least 2 years of experience in social care or community management and possess fluency in English, Spanish, and Portuguese. A high school diploma, a reliable home office setup, and the ability to work rotating shifts are required.
Experience Required
Minimum 2 year(s)
Customer Service Agent (Moderation & Engagement): Spanish at BrickBrands
Porto, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Moderation, Community Management, English Fluency, Portuguese Fluency, Spanish Fluency, Communication, Empathy, Problem Solving, Content Moderation, Brand Voice Management, Crm, Sprout, Sprinklr, Generative Ai Tools
Specialization
Candidates must have at least 2 years of experience in social care or community management and possess fluency in English, Portuguese, and Spanish. A personal PC with a stable internet connection and the ability to work rotating 8-hour shifts are required.
Experience Required
Minimum 2 year(s)
Customer Service Agent (Moderation & Engagement): Spanish at BrickBrands
Braga, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Management, Community Management, Content Moderation, Communication, Empathy, Problem Solving, Crm, Sprout, Sprinklr, Digital Marketing, Brand Reputation Management, Spanish, Portuguese, English
Specialization
Candidates must have at least 2 years of experience in social care or community management and be fluent in English, Spanish, and Portuguese. A high school diploma, a stable home office setup, and the ability to work rotating 8-hour shifts are required.
Experience Required
Minimum 2 year(s)
Customer Service Agent (Non-Voice) at BrickBrands
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Management, Community Management, Content Moderation, English Fluency, Portuguese Fluency, Communication Skills, Empathy, Problem Solving, Crm, Sprout, Sprinklr, Digital Marketing, Copywriting, Data Analysis
Specialization
Candidates must have a high school diploma and at least 2 years of experience in social care, community management, or digital customer service. Proficiency in English and Portuguese is required, along with a stable home office setup and the ability to work rotating shifts.
Experience Required
Minimum 2 year(s)
Customer Service Agent (Non-Voice): Spanish at BrickBrands
Porto, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Management, Community Management, Content Moderation, Spanish Fluency, English Fluency, Communication, Empathy, Problem Solving, Crm, Sprout, Sprinklr, Digital Marketing, Copywriting, Analytical Skills
Specialization
Candidates must have at least 2 years of experience in social care or customer service and possess strong verbal and written communication skills in English. A high school diploma, a stable home office setup, and proficiency in Spanish are required.
Experience Required
Minimum 2 year(s)
Customer Service (Social-First Customer Care Specialist): Spanish at BrickBrands
Setúbal, , Portugal - Full Time
Skills Needed
Social Media Customer Care, Community Management, Spanish Proficiency, English Fluency, Crm Software, Technical Troubleshooting, Billing And Subscription Support, Conflict Resolution, Digital Customer Service, Ai Assisted Drafting, Case Documentation, Brand Tone Management
Specialization
Requires a high school diploma and at least 2 years of experience in social care, community management, or digital customer service. Candidates must be fluent in English and possess Spanish proficiency of B1 or above.
Experience Required
Minimum 2 year(s)
Deal Desk and Operations Analyst at Omilia
, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Deal desk, Sales operations, Revenue operations, CPQ, Salesforce, Contract management, Pricing strategy, Process automation, Quote-to-cash, Data analysis, Technical validation, Stakeholder management, Spanish fluency, English fluency

Industry

Software Development

Description
Omilia is at the forefront of conversational AI, empowering enterprises worldwide to deliver exceptional customer experiences through advanced natural language understanding (NLU) and automated service solutions. Our AI-driven platform allows companies to create seamless, human-like interactions at scale, resulting in improved customer satisfaction, loyalty, and operational efficiency. With a growing global presence, Omilia is expanding through strategic innovation, strong partnerships, and a commitment to customer success. Job Summary: We are seeking a detail-oriented and proactive Deal Desk and Operations Analyst to serve as the bridge between Sales, Finance, and Legal. In this pivotal role, you will be responsible for streamlining the quote-to-contract process, ensuring the commercial and technical integrity of our deals, and optimizing our operational workflows. You will act as a primary advisor on deal structuring and pricing while managing the day-to-day operations of our CPQ (Configure, Price, Quote) environment. Additionally, this role serves as a key regional liaison for our LATAM markets, requiring fluency in Spanish to support strategic partners and complex bids in the region. This is an ideal role for someone who thrives in a fast-paced environment and enjoys building scalable processes that reduce friction for sales teams. Key Responsibilities: Deal Desk Management Deal Structuring: Act as the primary point of contact for Sales to provide guidance on pricing, commercial terms, and complex deal structures. Approval Workflow: Enforce and streamline the quote-to-contract approval process, ensuring all deals comply with internal policies. You will facilitate approvals for high-stakes deals, ensuring the CFO or VP of Sales has the context and data needed for rapid sign-off. Contract & Pricing Integrity: Review Order Forms, contracts, and quotes for accuracy before they are sent to customers. Ensure quotes meet minimum margin or MRR requirements and that aggressive discounting is justified by strategic value. Guided Selling: Assist the sales team in selecting correct product bundles and SKUs, ensuring mandatory add-ons are included and pricing dependencies (like volume-based tiers) are triggered accurately. Custom Terms Audit: Identify and flag custom requests, such as non-standard payment terms, free trial clauses, or custom SLA commitments. Deal Operations (Deal Ops) SOW & Quote Reconciliation: Verify that the Technical Scope matches the Commercial Quote by cross-referencing Presales Statements of Work (SOW) with Order Forms to ensure consistency. Technical Validation: Confirm that the products or packages (SKUs) selected by the Account Executive are commercially accurate and technically consistent with the opportunity's constraints. CPQ Support & Hygiene: Serve as the subject matter expert for Sales reps navigating the CPQ environment, providing real-time troubleshooting for configuration errors. Partner with RevOps to ensure the CPQ tool reflects the latest price books and discounting rules. Process Improvement: Identify bottlenecks in the sales cycle and implement automated workflows to reduce friction for the sales team. LATAM Regional & Partner Support Regional Commercial Liaison: Act as the primary Deal Desk point of contact for strategic LATAM-based partners. Qualifications: Bachelor’s degree in Business, Finance, Operations, or a related field. Language Skills: Fluent in English, fluent Spanish will be a big plus. 3+ years of experience in deal desk, sales operations, or revenue operations in a B2B SaaS or technology environment. Strong understanding of the Quote-to-Cash lifecycle, pricing strategies, and contract management. Hands-on experience with CPQ tools and Salesforce is highly desirable. Excellent analytical skills with the ability to reconcile technical scopes (SOWs) with commercial quotes. Previous experience in process automation using AI tools (Claude, Gemini) Ability to work cross-functionally with Sales, Finance, and Legal teams to resolve complex deal issues. Why Join Us: You’ll join a collaborative and fast-paced environment that values continuous improvement, transparency, and operational excellence. This is a high-visibility position with the opportunity to help shape the future of Omilia’s deal processes and partner ecosystem. We offer a comprehensive benefits package and the chance to work alongside passionate colleagues at the forefront of AI technology. Fixed compensation; Long-term employment with the working days vacation; Development in professional growth (courses, training, etc); Being part of successful cutting-edge technology products that are making a global impact in the service industry; Proficient and fun-to-work-with colleagues; Apple gear. Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

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Responsibilities
The Deal Desk and Operations Analyst will bridge the gap between Sales, Finance, and Legal by streamlining the quote-to-contract process and managing CPQ operations. This role also involves providing regional support for LATAM markets and ensuring the technical and commercial integrity of complex deals.
Deal Desk and Operations Analyst at Omilia
, , Portugal - Full Time
Skills Needed
Deal Desk, Sales Operations, Revenue Operations, Cpq, Salesforce, Contract Management, Pricing Strategy, Process Automation, Quote To Cash, Data Analysis, Technical Validation, Stakeholder Management, Spanish Fluency, English Fluency
Specialization
Candidates must have at least 3 years of experience in deal desk, sales operations, or revenue operations within a B2B SaaS environment. A bachelor's degree in a relevant field and proficiency in English are required, with Spanish fluency considered a significant advantage.
Experience Required
Minimum 2 year(s)
Lean and Automation Manager (M/F) at ASSA ABLOY
Águeda, , Portugal - Full Time
Skills Needed
Lean Manufacturing, Automation Implementation, Project Management, Kpi Management, Kaizen, Oee, Tpm, Vave, Process Optimization, Cost Reduction, Industrial Engineering, Mechanical Engineering, English Proficiency, Portuguese Proficiency, Analytical Skills, Communication Skills
Specialization
Candidates must hold a Bachelor's degree in Industrial or Mechanical Engineering with at least 5 years of experience. Proficiency in Lean Management tools and fluency in both Portuguese and English are required.
Experience Required
Minimum 5 year(s)
Senior Design Engineer, Embedded Agreements at PandaDoc
, , Portugal - Full Time
Skills Needed
React, Typescript, Modern Css, Api Design, Front End Engineering, Ui/Ux Design, Prototyping, Developer Experience, Figma, Cursor, Claude Code, Ai Native Patterns
Specialization
Requires strong combined experience in design and front-end engineering with fluency in React, TypeScript, and CSS. Candidates must be proficient in using AI tools like Cursor and Claude Code and have a deep interest in developer experience.
Experience Required
Minimum 5 year(s)
Service Owner and Software Developer at Continental
Vila Nova de Famalicão, , Portugal - Full Time
Skills Needed
It Service Management, Java, Spring Boot, Itil, Servicenow, Jira, Microservices Architecture, Restful Apis, Sql, Git, Ci/Cd Pipelines, Agile, Scrum, Cybersecurity Standards, Stakeholder Management, It Governance
Specialization
Requires a university degree in Computer Science or a related field with over 3 years of experience in IT Service Management and 2+ years of Java/Spring Boot development. Proficiency in ITIL practices, ITSM tools, and microservices architecture is essential.
Experience Required
Minimum 5 year(s)
GIS and Innovation Project Engineer at EDP Energias de Portugal S.A.
Lisbon, , Portugal - Full Time
Skills Needed
Gis, Power Bi, Python, Information Management, Database Management, Sap Pm, English Proficiency, Communication Skills, Geospatial Analysis, Artificial Intelligence, Computer Vision, Data Management
Specialization
Requires a Bachelor's or Master's degree in Environmental, Forestry, Agricultural Engineering, or Spatial Planning. Candidates should have up to 3 years of experience with GIS, Power BI, Python, and SAP PM.
Experience Required
Minimum 2 year(s)
Mission Critical Senior Commissioning Engineers and Managers – UK and Europ at HDR ARCHITECTURE INC
Lisbon, Istanbul, Portugal - Full Time
Skills Needed
Commissioning Management, Mep Systems, Hvac Controls, T&B Process, Project Coordination, Technical Inspections, Stakeholder Management, Risk Mitigation, Quality Assurance, Financial Management, Technical Reporting, Method Statements, Test Scripts, Systems Engineering, Construction Practices, Project Accounting
Specialization
Requires an experienced engineer or field technician with a strong understanding of MEP systems and HVAC controls. Minimum of 4 years of experience is preferred, along with proficiency in Microsoft Office and project management software.
Experience Required
Minimum 5 year(s)
Customer Service Agent (Non-Voice): Spanish at BrickBrands
Porto, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Management, Community Management, Content Moderation, Communication, Empathy, Problem Solving, Digital Customer Experience, Crm, Sprout, Sprinklr, Generative Ai Tools, English, Portuguese, Spanish
Specialization
Candidates must have a high school diploma and at least 2 years of experience in social care, community management, or digital customer service. Proficiency in English and Portuguese is required, along with a stable home office setup and the ability to work rotating shifts.
Experience Required
Minimum 2 year(s)
Spanish Bilingual - Customer Service Agent (Social-First Customer Care Spec at BrickBrands
Lisbon, , Portugal - Full Time
Skills Needed
Spanish Fluency, English Fluency, Social Media Management, Customer Experience, Community Management, Crm Software, Technical Troubleshooting, Billing Support, Account Management, Conflict Resolution, Ai Assisted Drafting, Digital Customer Service
Specialization
Requires a high school diploma and at least 2 years of experience in social care, community management, or digital customer service. Candidates must be fluent in English and have near-native fluency in Spanish (B1 level or above).
Experience Required
Minimum 2 year(s)
Spanish Bilingual: Community Manager (Social-First Customer Care Specialist at BrickBrands
Lisbon, , Portugal - Full Time
Skills Needed
Social Media Management, Customer Experience, Community Management, Spanish Proficiency, English Proficiency, Crm Software, Technical Troubleshooting, Billing Support, Conflict Resolution, Ai Assisted Drafting, Digital Customer Service, Account Management
Specialization
Requires a high school diploma and at least 2 years of experience in social care, community management, or digital customer service. Candidates must be fluent in English and proficient in Spanish (B1 or above) with the ability to work rotating 8-hour shifts.
Experience Required
Minimum 2 year(s)
Content Moderation & Customer Engagement (Non-Voice): Spanish at BrickBrands
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Management, Content Moderation, Community Management, Spanish, Portuguese, English, Communication, Empathy, Brand Reputation Management, Crm, Sprout, Sprinklr, Generative Ai Tools
Specialization
Candidates must have a high school diploma and at least 2 years of experience in social care, community management, or digital customer service. Fluency in English, Spanish, and Portuguese is required, along with a stable home office setup and the ability to work rotating shifts.
Experience Required
Minimum 2 year(s)
Customer Service Agent (Moderation & Engagement): Spanish at BrickBrands
Braga, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Management, Community Management, Content Moderation, Communication, Empathy, Problem Solving, Crm, Sprout, Sprinklr, Digital Marketing, Brand Voice, Spanish, Portuguese, English
Specialization
Candidates must have at least 2 years of experience in social care or community management and be fluent in English, Portuguese, and Spanish. A high school diploma, a personal PC with a webcam, and a stable home internet connection are required.
Experience Required
Minimum 2 year(s)
Spanish Bilingual: Customer Experience (Social-First Customer Care Speciali at BrickBrands
Lisbon, , Portugal - Full Time
Skills Needed
Social Media Customer Care, Community Management, Spanish Proficiency, English Fluency, Crm Usage, Technical Troubleshooting, Billing And Subscription Support, Conflict Resolution, Brand Tone Management, Ai Assisted Drafting, Digital Customer Service, Case Documentation
Specialization
Requires a high school diploma and at least 2 years of experience in social care or digital customer service. Must be fluent in English and proficient in Spanish (B1 or above) with the ability to work rotating shifts.
Experience Required
Minimum 2 year(s)
Spanish Bilingual - Customer Service Agent (Social-First Customer Care Spec at BrickBrands
Lisbon, , Portugal - Full Time
Skills Needed
Spanish Fluency, Portuguese Fluency, English Fluency, Social Media Management, Customer Experience Support, Community Management, Crm Usage, Technical Troubleshooting, Billing Support, Subscription Management, Conflict Resolution, Ai Assisted Drafting
Specialization
Requires a high school diploma and at least 2 years of experience in social care, community management, or digital customer service. Candidates must be fluent in English, Spanish, and Portuguese with a stable home internet connection.
Experience Required
Minimum 2 year(s)
Customer Service Agent (Non-Voice): Spanish at BrickBrands
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Management, Community Management, Content Moderation, Communication, Empathy, Problem Solving, Digital Customer Experience, Crm, Sprout, Sprinklr, Generative Ai Tools, English Fluency, Portuguese Fluency, Spanish Fluency
Specialization
Candidates must have at least 2 years of experience in social care or customer support and possess a high school diploma. Proficiency in English and Portuguese is required, with Spanish fluency considered a strong asset.
Experience Required
Minimum 2 year(s)
Customer Service Agent (Moderation & Engagement): Spanish at BrickBrands
Porto, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Moderation, Community Management, Spanish Fluency, Portuguese Fluency, English Fluency, Brand Voice Management, Conflict Resolution, Digital Communication, Content Moderation, Crm Software, Sprout Social, Sprinklr, Generative Ai Tools, Trend Analysis
Specialization
Candidates must have at least 2 years of experience in social care or community management and possess fluency in English, Spanish, and Portuguese. A high school diploma, a reliable home office setup, and the ability to work rotating shifts are required.
Experience Required
Minimum 2 year(s)
Customer Service Agent (Moderation & Engagement): Spanish at BrickBrands
Porto, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Moderation, Community Management, English Fluency, Portuguese Fluency, Spanish Fluency, Communication, Empathy, Problem Solving, Content Moderation, Brand Voice Management, Crm, Sprout, Sprinklr, Generative Ai Tools
Specialization
Candidates must have at least 2 years of experience in social care or community management and possess fluency in English, Portuguese, and Spanish. A personal PC with a stable internet connection and the ability to work rotating 8-hour shifts are required.
Experience Required
Minimum 2 year(s)
Customer Service Agent (Moderation & Engagement): Spanish at BrickBrands
Braga, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Management, Community Management, Content Moderation, Communication, Empathy, Problem Solving, Crm, Sprout, Sprinklr, Digital Marketing, Brand Reputation Management, Spanish, Portuguese, English
Specialization
Candidates must have at least 2 years of experience in social care or community management and be fluent in English, Spanish, and Portuguese. A high school diploma, a stable home office setup, and the ability to work rotating 8-hour shifts are required.
Experience Required
Minimum 2 year(s)
Customer Service Agent (Non-Voice) at BrickBrands
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Management, Community Management, Content Moderation, English Fluency, Portuguese Fluency, Communication Skills, Empathy, Problem Solving, Crm, Sprout, Sprinklr, Digital Marketing, Copywriting, Data Analysis
Specialization
Candidates must have a high school diploma and at least 2 years of experience in social care, community management, or digital customer service. Proficiency in English and Portuguese is required, along with a stable home office setup and the ability to work rotating shifts.
Experience Required
Minimum 2 year(s)
Customer Service Agent (Non-Voice): Spanish at BrickBrands
Porto, , Portugal - Full Time
Skills Needed
Customer Service, Social Media Management, Community Management, Content Moderation, Spanish Fluency, English Fluency, Communication, Empathy, Problem Solving, Crm, Sprout, Sprinklr, Digital Marketing, Copywriting, Analytical Skills
Specialization
Candidates must have at least 2 years of experience in social care or customer service and possess strong verbal and written communication skills in English. A high school diploma, a stable home office setup, and proficiency in Spanish are required.
Experience Required
Minimum 2 year(s)
Customer Service (Social-First Customer Care Specialist): Spanish at BrickBrands
Setúbal, , Portugal - Full Time
Skills Needed
Social Media Customer Care, Community Management, Spanish Proficiency, English Fluency, Crm Software, Technical Troubleshooting, Billing And Subscription Support, Conflict Resolution, Digital Customer Service, Ai Assisted Drafting, Case Documentation, Brand Tone Management
Specialization
Requires a high school diploma and at least 2 years of experience in social care, community management, or digital customer service. Candidates must be fluent in English and possess Spanish proficiency of B1 or above.
Experience Required
Minimum 2 year(s)