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Information And Technology Jobs in Portugal

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Team Lead Customer Loyalty and Growth (m/f/d) at AnyDesk
Lisbon, , Portugal - Full Time
Skills Needed
Customer Retention, Team Leadership, Mentoring, Performance Management, Strategic Thinking, Communication, Analytical Mindset, Time Management, Task Prioritization, Proactive Leadership, Data Driven Decision Making, Coaching, Collaboration, Growth Opportunities, Process Improvement
Specialization
Candidates should possess strong communication skills, strategic thinking, and experience in managing customer retention and growth. A proactive and adaptable mindset is essential for success in this fast-paced environment.
Experience Required
Minimum 5 year(s)
Low Code Unit| Squad Lead - RPA and Power Platform at Devoteam
Lisbon, , Portugal - Full Time
Skills Needed
Rpa, Uipath, Microsoft Power Automate, Power Apps, Project Management, Financial Management, Pre Sales, Team Leadership, Client Relationship Management, Coaching, Technical Oversight, Automation, Business Growth, Knowledge Sharing, Diversity, Collaboration
Specialization
Candidates should have a degree in a related field and at least 5 years of experience in technical positions with a strong background in automation. Proven leadership experience and strong technical knowledge of RPA and Microsoft Power Apps are essential.
Experience Required
Minimum 5 year(s)
Mobility and Utilities Sector | Business Analyst at Devoteam
Lisbon, , Portugal - Full Time
Skills Needed
Business Analysis, Process Modeling, Bpmn, Uml, Functional Testing, User Stories, Sql, Agile Methodologies, Technical Writing, Stakeholder Engagement, Data Integrity, Risk Management, Collaboration, Data Analysis, Project Monitoring, Cross Functional Teamwork
Specialization
Candidates should have a Bachelor's degree in a related field and at least 3 years of experience in IT Business Analysis. Proficiency in business analysis principles, process modeling, and Agile methodologies is essential.
Experience Required
Minimum 2 year(s)
OutSystems | Squad Lead - RPA and Power Platform at Devoteam
Lisbon, , Portugal - Full Time
Skills Needed
Rpa, Uipath, Microsoft Power Automate, Automation, Project Management, Financial Management, Pre Sales, Team Leadership, Client Relationship Management, Coaching, Technical Oversight, Solution Design, Knowledge Sharing, Diversity, Collaboration, Empathy
Specialization
A degree in a related field and at least 5 years of experience in technical positions are required. Strong knowledge of RPA, particularly UiPath, and experience in leadership and project management are essential.
Experience Required
Minimum 5 year(s)
Network and Cybersecurity Administrator (Lisboa) at Inetum
Lisbon, , Portugal - Full Time
Skills Needed
Network Management, Cybersecurity, Troubleshooting, Http, Ftp, Ssh, Smtp, Firewall Equipment, Cisco Routing, Switching, Ip Addressing, Tcp/Ip, Critical Thinking, Problem Solving, Communication, English
Specialization
Candidates should have 3 to 4 years of experience as a Network and Cybersecurity Administrator. Strong knowledge of networking protocols and hands-on experience with firewall equipment is essential.
Experience Required
Minimum 2 year(s)
Customer Orders and Production Planning (f/m/div.) at Bosch Group
Braga, , Portugal - Full Time
Skills Needed
Production Planning, Negotiation, Resource Utilization, Process Optimization, Lean Manufacturing, Sap, Ms Office, Analytical Skills, Decision Making, Communication, Teamwork, Problem Solving, Critical Thinking, Creative Thinking, Collaboration, Resilience
Specialization
A Bachelor’s or Master’s degree in Industrial Engineering or a related field is required. Hands-on experience with production processes and Lean Manufacturing principles is preferred.
Experience Required
Minimum 2 year(s)
Network and Cybersecurity Administrator (Lisboa) at Inetum
Lisbon, , Portugal - Full Time
Skills Needed
Network Management, Cybersecurity, Troubleshooting, Http, Ftp, Ssh, Smtp, Firewall Equipment, Cisco Routing, Switching, Ip Addressing, Tcp/Ip, Critical Thinking, Problem Solving, Communication, Detail Orientation
Specialization
Candidates should have 3 to 4 years of experience as a Network and Cybersecurity Administrator. Strong knowledge of networking protocols and hands-on experience with firewall equipment is essential.
Experience Required
Minimum 2 year(s)
Field Commissioning and Startup Mechanical Engineer at ISS International SpA
Lisbon, Community of Madrid, Portugal - Full Time
Skills Needed
Field Activities, Lube Oil Flushing, Pre Commissioning, Commissioning, Start Up, Rotating Equipment Systems, Syngas Compressor, Ammonia Compressor, Oil & Gas Industries, Petrochemicals, Fertilizers, English Professional
Specialization
Candidates must have at least 12 years of experience in field activities within the Oil & Gas industries, with a minimum of 5 years in commissioning and start-up activities of rotating equipment systems. Proficiency in English is required.
Experience Required
Minimum 10 year(s)
Customer Service Representative - Japanese and English at Catawiki
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Japanese Language, English Language, Communication Skills, Analytical Skills, Critical Thinking, Problem Solving, Empathy, Team Interaction, Flexibility
Specialization
Professional speaking and writing skills in Japanese and English are required. Previous experience in a customer service environment is preferred.
Process and Data Quality Consultant (French Speaker) at Inetum
Lisbon, , Portugal - Full Time
Skills Needed
Data Quality, Analytical Mindset, Attention To Detail, Critical Thinking, Adaptability, Ms Excel, Ms Office, Contract Management, Audits, Reconciliations, Data Reliability, Data Quality Metrics, User Access Management, Purchase Requests, Headcount Management, Operational Excellence
Specialization
Candidates should have 1-3 years of experience in a Data Engineer or similar role, with advanced skills in MS Excel and solid knowledge of MS Office. Fluency in French and English is mandatory, along with an analytical mindset and attention to detail.
Experience Required
Minimum 2 year(s)
Customer Service Representative - Japanese and English at Catawiki
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Communication Skills, Analytical Skills, Critical Thinking, Problem Solving, Empathy, Team Interaction, Flexibility, Bilingual, Live Channels Experience
Specialization
1 to 4 years of experience in Customer Service or Content Moderation is required, with strong communication skills in Japanese and English. Candidates should be motivated to provide excellent customer support and have the ability to switch between various customer channels.
Experience Required
Minimum 2 year(s)
Customer Service Representative - German and English at Catawiki
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, German, English
Specialization
Candidates should be fluent in both German and English. Previous experience in customer service is preferred.
Process Standardization & Automation Expert (f/m/div.) at Bosch Group
Lisbon, , Portugal - Full Time
Skills Needed
Process Standardization, Automation, Data Analytics, Microsoft Power Platform, Excel, Power Bi, Vba, Project Management, Stakeholder Communication, Problem Solving, Continuous Improvement, Digital Transformation, Hr Shared Services, Business Process Management, Efficiency Monitoring, Training
Specialization
Candidates should have a degree in Business Informatics, Data Analytics, Computer Science, or a related field, along with 4+ years of experience in digital process management and automation. Strong proficiency in Microsoft Excel, Power BI, and automation tools is required, along with excellent analytical and communication skills.
Experience Required
Minimum 5 year(s)
Customer Service Representative - Italian and English at Catawiki
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Communication Skills, Analytical Skills, Critical Thinking, Problem Solving, Empathy, Team Interaction, Flexibility
Specialization
Professional speaking and writing skills in Italian and English are required. Previous experience in a customer service environment is preferred.
Customer Service Representative - German and English at Catawiki
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Communication Skills, Analytical Skills, Critical Thinking, Problem Solving, Empathy, Team Interaction, Flexibility, Live Channels Experience, Content Moderation
Specialization
1 to 4 years of direct experience in Customer Service or Content Moderation is required. Professional speaking and writing skills in German and English are essential, along with strong analytical and critical thinking skills.
Experience Required
Minimum 2 year(s)
Customer Service Representative - French and English at Catawiki
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Communication, Analytical Skills, Critical Thinking, Problem Solving, Empathy, Team Interaction, Flexibility
Specialization
1 to 4 years of direct experience in Customer Service or Content Moderation is required. Professional speaking and writing skills in French and English are essential, along with strong analytical and critical thinking skills.
Experience Required
Minimum 2 year(s)
Banking and Utilities Sector | RPA UiPath Developer at Devoteam
Lisbon, , Portugal - Full Time
Skills Needed
Rpa Development, Uipath, Automation Workflows, Technical Specification, Process Design, Sql, Nosql, Html, Javascript, Vb.Net, Apis, Agile Methodologies, Problem Solving, Analytical Skills, Team Collaboration, Rpa Certifications
Specialization
Candidates should have a bachelor's degree in a related field and at least 4 years of experience in RPA development, preferably with UiPath. Strong proficiency in designing technical specifications and a solid understanding of workflow-based logic are essential.
Experience Required
Minimum 5 year(s)
Master Thesis Project - IT Data and Customer Solutions at Continental
Vila Nova de Famalicão, , Portugal - Full Time
Skills Needed
Computer Science, Artificial Intelligence, Data Science, Computer Vision, Deep Learning, Machine Learning, Object Detection, Python, Pytorch, Tensorflow, Dataset Preparation, Data Augmentation, Performance Evaluation, Result Analysis, Version Control, Experiment Tracking
Specialization
Candidates should have a background in Computer Science, Artificial Intelligence, or related fields, with a good understanding of computer vision and deep learning. Proficiency in Python and familiarity with object detection architectures are also required.
Customer Service Representative - French and English at Catawiki
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Communication Skills, Analytical Skills, Critical Thinking, Problem Solving, Empathy, Team Interaction, Bilingual
Specialization
Professional speaking and writing skills in French and English are required. Previous experience in a customer service environment is preferred.
Customer Service Representative - Dutch and English at Catawiki
Lisbon, , Portugal - Full Time
Skills Needed
Customer Support, Communication Skills, Analytical Skills, Critical Thinking, Problem Solving, Empathy, Team Interaction, Flexibility
Specialization
Professional speaking and writing skills in Dutch and English are required. Previous experience in a customer service environment is preferred.
Team Lead Customer Loyalty and Growth (m/f/d) at AnyDesk
Lisbon, , Portugal -
Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

0.0

Posted On

03 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Retention, Team Leadership, Mentoring, Performance Management, Strategic Thinking, Communication, Analytical Mindset, Time Management, Task Prioritization, Proactive Leadership, Data-Driven Decision Making, Coaching, Collaboration, Growth Opportunities, Process Improvement

Industry

Software Development

Description
About Us AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet. Join us in shaping the future of software technology! What we are looking for: To support our mission, we are seeking a motivated and strategic individual to step into the role of a Team Lead for our Customer Loyalty and Growth team in Lisbon. This position is pivotal in driving retention, growth, and performance within the EMEA region. As both an individual contributor and a team leader, the ideal candidate will balance a high-value portfolio while supporting their team’s success through mentorship, performance management, and execution of initiatives. Manage a high-value, low-logo-count portfolio with a strong focus on retention and expansion. Ensure timely renewals and identify opportunities for upsell and growth. Oversee the performance of the regional team, driving retention and expansion metrics. Provide training, coaching, and mentorship to individual contributors to achieve monthly and quarterly goals. Directly responsible for the retention and expansion performance of both the individual portfolio and the regional team. Responsible for assigned region's overall NRR on a quarterly basis and a yearly basis, ensuring that the NRR of that region is consistently achieving the determined goal sets. Conduct regular one-on-ones, ensuring clear communication, feedback, and development opportunities that will result in NRR growth. Serve as the first point of approval for discounts and escalations, adhering to predetermined thresholds and ensuring alignment with company policies. Deliver granular daily and weekly reports, and high-level monthly summaries, on retention, expansion, and team performance. Identify trends, bottlenecks, and areas for improvement. Collaborate with management to execute company-driven initiatives efficiently across the team. Align team objectives with organizational goals to ensure consistency and success. Act as a proactive leader by identifying opportunities for growth or process improvement. Clearly articulate ideas and present well-supported proposals for new initiatives to management. Basic Qualifications: Very strong ability to listen attentively, apply logic and reason, follow- through, can-do attitude, and exceptional communication skills both written and verbal Easy to work with Sense of urgency Strong time management and task prioritization skills to balance personal portfolio responsibilities with team leadership duties Exceptional communication and people management skills to motivate and guide the team Strategic thinking with a focus on aligning team performance with organizational goals Excellent written and verbal communication skills in English are mandatory; any other languages are a plus Preferred Skills and Experience: Experience in managing customer retention and growth, as well as demonstrated success in mentoring and leading teams Proactive, strategic, and adaptable, with the ability to manage multiple priorities effectively Detail-oriented and capable of big-picture thinking, ensuring both individual and team success Analytical mindset with the ability to use data to inform decision-making and drive performance improvements Self-motivated, goal-oriented, and capable of thriving in a fast-paced, results-driven environment What we offer: Flexible working hours Potential for personal and professional development A fun, creative and supportive team Be part of a fast growing company with a lot of opportunity for advancement Are you ready for exciting tasks in an agile work environment with a both professional and collegial atmosphere? Apply now! Your contact person is Sandro Silveira Carvalho, Talent Acquisition Associate. AnyDesk is an equal opportunities employer. We want to give our employees room to grow, create a fun atmosphere to work in, and offer you the opportunity to produce the most creative, most daring, most exceptional results of your career. That’s exactly why we’re looking for people who enrich us. We do not care about age, gender, sexual orientation, disability, civil status, religion, or ethnicity. We consider all equal and provide equal opportunity to all. Privacy Policy of AnyDesk
Responsibilities
The Team Lead will manage a high-value portfolio focusing on customer retention and growth while overseeing the performance of the regional team. They will provide mentorship, conduct performance reviews, and ensure alignment with company objectives.
Team Lead Customer Loyalty and Growth (m/f/d) at AnyDesk
Lisbon, , Portugal - Full Time
Skills Needed
Customer Retention, Team Leadership, Mentoring, Performance Management, Strategic Thinking, Communication, Analytical Mindset, Time Management, Task Prioritization, Proactive Leadership, Data Driven Decision Making, Coaching, Collaboration, Growth Opportunities, Process Improvement
Specialization
Candidates should possess strong communication skills, strategic thinking, and experience in managing customer retention and growth. A proactive and adaptable mindset is essential for success in this fast-paced environment.
Experience Required
Minimum 5 year(s)
Low Code Unit| Squad Lead - RPA and Power Platform at Devoteam
Lisbon, , Portugal - Full Time
Skills Needed
Rpa, Uipath, Microsoft Power Automate, Power Apps, Project Management, Financial Management, Pre Sales, Team Leadership, Client Relationship Management, Coaching, Technical Oversight, Automation, Business Growth, Knowledge Sharing, Diversity, Collaboration
Specialization
Candidates should have a degree in a related field and at least 5 years of experience in technical positions with a strong background in automation. Proven leadership experience and strong technical knowledge of RPA and Microsoft Power Apps are essential.
Experience Required
Minimum 5 year(s)
Mobility and Utilities Sector | Business Analyst at Devoteam
Lisbon, , Portugal - Full Time
Skills Needed
Business Analysis, Process Modeling, Bpmn, Uml, Functional Testing, User Stories, Sql, Agile Methodologies, Technical Writing, Stakeholder Engagement, Data Integrity, Risk Management, Collaboration, Data Analysis, Project Monitoring, Cross Functional Teamwork
Specialization
Candidates should have a Bachelor's degree in a related field and at least 3 years of experience in IT Business Analysis. Proficiency in business analysis principles, process modeling, and Agile methodologies is essential.
Experience Required
Minimum 2 year(s)
OutSystems | Squad Lead - RPA and Power Platform at Devoteam
Lisbon, , Portugal - Full Time
Skills Needed
Rpa, Uipath, Microsoft Power Automate, Automation, Project Management, Financial Management, Pre Sales, Team Leadership, Client Relationship Management, Coaching, Technical Oversight, Solution Design, Knowledge Sharing, Diversity, Collaboration, Empathy
Specialization
A degree in a related field and at least 5 years of experience in technical positions are required. Strong knowledge of RPA, particularly UiPath, and experience in leadership and project management are essential.
Experience Required
Minimum 5 year(s)
Network and Cybersecurity Administrator (Lisboa) at Inetum
Lisbon, , Portugal - Full Time
Skills Needed
Network Management, Cybersecurity, Troubleshooting, Http, Ftp, Ssh, Smtp, Firewall Equipment, Cisco Routing, Switching, Ip Addressing, Tcp/Ip, Critical Thinking, Problem Solving, Communication, English
Specialization
Candidates should have 3 to 4 years of experience as a Network and Cybersecurity Administrator. Strong knowledge of networking protocols and hands-on experience with firewall equipment is essential.
Experience Required
Minimum 2 year(s)
Customer Orders and Production Planning (f/m/div.) at Bosch Group
Braga, , Portugal - Full Time
Skills Needed
Production Planning, Negotiation, Resource Utilization, Process Optimization, Lean Manufacturing, Sap, Ms Office, Analytical Skills, Decision Making, Communication, Teamwork, Problem Solving, Critical Thinking, Creative Thinking, Collaboration, Resilience
Specialization
A Bachelor’s or Master’s degree in Industrial Engineering or a related field is required. Hands-on experience with production processes and Lean Manufacturing principles is preferred.
Experience Required
Minimum 2 year(s)
Network and Cybersecurity Administrator (Lisboa) at Inetum
Lisbon, , Portugal - Full Time
Skills Needed
Network Management, Cybersecurity, Troubleshooting, Http, Ftp, Ssh, Smtp, Firewall Equipment, Cisco Routing, Switching, Ip Addressing, Tcp/Ip, Critical Thinking, Problem Solving, Communication, Detail Orientation
Specialization
Candidates should have 3 to 4 years of experience as a Network and Cybersecurity Administrator. Strong knowledge of networking protocols and hands-on experience with firewall equipment is essential.
Experience Required
Minimum 2 year(s)
Field Commissioning and Startup Mechanical Engineer at ISS International SpA
Lisbon, Community of Madrid, Portugal - Full Time
Skills Needed
Field Activities, Lube Oil Flushing, Pre Commissioning, Commissioning, Start Up, Rotating Equipment Systems, Syngas Compressor, Ammonia Compressor, Oil & Gas Industries, Petrochemicals, Fertilizers, English Professional
Specialization
Candidates must have at least 12 years of experience in field activities within the Oil & Gas industries, with a minimum of 5 years in commissioning and start-up activities of rotating equipment systems. Proficiency in English is required.
Experience Required
Minimum 10 year(s)
Customer Service Representative - Japanese and English at Catawiki
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Japanese Language, English Language, Communication Skills, Analytical Skills, Critical Thinking, Problem Solving, Empathy, Team Interaction, Flexibility
Specialization
Professional speaking and writing skills in Japanese and English are required. Previous experience in a customer service environment is preferred.
Process and Data Quality Consultant (French Speaker) at Inetum
Lisbon, , Portugal - Full Time
Skills Needed
Data Quality, Analytical Mindset, Attention To Detail, Critical Thinking, Adaptability, Ms Excel, Ms Office, Contract Management, Audits, Reconciliations, Data Reliability, Data Quality Metrics, User Access Management, Purchase Requests, Headcount Management, Operational Excellence
Specialization
Candidates should have 1-3 years of experience in a Data Engineer or similar role, with advanced skills in MS Excel and solid knowledge of MS Office. Fluency in French and English is mandatory, along with an analytical mindset and attention to detail.
Experience Required
Minimum 2 year(s)
Customer Service Representative - Japanese and English at Catawiki
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Communication Skills, Analytical Skills, Critical Thinking, Problem Solving, Empathy, Team Interaction, Flexibility, Bilingual, Live Channels Experience
Specialization
1 to 4 years of experience in Customer Service or Content Moderation is required, with strong communication skills in Japanese and English. Candidates should be motivated to provide excellent customer support and have the ability to switch between various customer channels.
Experience Required
Minimum 2 year(s)
Customer Service Representative - German and English at Catawiki
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, German, English
Specialization
Candidates should be fluent in both German and English. Previous experience in customer service is preferred.
Process Standardization & Automation Expert (f/m/div.) at Bosch Group
Lisbon, , Portugal - Full Time
Skills Needed
Process Standardization, Automation, Data Analytics, Microsoft Power Platform, Excel, Power Bi, Vba, Project Management, Stakeholder Communication, Problem Solving, Continuous Improvement, Digital Transformation, Hr Shared Services, Business Process Management, Efficiency Monitoring, Training
Specialization
Candidates should have a degree in Business Informatics, Data Analytics, Computer Science, or a related field, along with 4+ years of experience in digital process management and automation. Strong proficiency in Microsoft Excel, Power BI, and automation tools is required, along with excellent analytical and communication skills.
Experience Required
Minimum 5 year(s)
Customer Service Representative - Italian and English at Catawiki
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Communication Skills, Analytical Skills, Critical Thinking, Problem Solving, Empathy, Team Interaction, Flexibility
Specialization
Professional speaking and writing skills in Italian and English are required. Previous experience in a customer service environment is preferred.
Customer Service Representative - German and English at Catawiki
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Communication Skills, Analytical Skills, Critical Thinking, Problem Solving, Empathy, Team Interaction, Flexibility, Live Channels Experience, Content Moderation
Specialization
1 to 4 years of direct experience in Customer Service or Content Moderation is required. Professional speaking and writing skills in German and English are essential, along with strong analytical and critical thinking skills.
Experience Required
Minimum 2 year(s)
Customer Service Representative - French and English at Catawiki
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Communication, Analytical Skills, Critical Thinking, Problem Solving, Empathy, Team Interaction, Flexibility
Specialization
1 to 4 years of direct experience in Customer Service or Content Moderation is required. Professional speaking and writing skills in French and English are essential, along with strong analytical and critical thinking skills.
Experience Required
Minimum 2 year(s)
Banking and Utilities Sector | RPA UiPath Developer at Devoteam
Lisbon, , Portugal - Full Time
Skills Needed
Rpa Development, Uipath, Automation Workflows, Technical Specification, Process Design, Sql, Nosql, Html, Javascript, Vb.Net, Apis, Agile Methodologies, Problem Solving, Analytical Skills, Team Collaboration, Rpa Certifications
Specialization
Candidates should have a bachelor's degree in a related field and at least 4 years of experience in RPA development, preferably with UiPath. Strong proficiency in designing technical specifications and a solid understanding of workflow-based logic are essential.
Experience Required
Minimum 5 year(s)
Master Thesis Project - IT Data and Customer Solutions at Continental
Vila Nova de Famalicão, , Portugal - Full Time
Skills Needed
Computer Science, Artificial Intelligence, Data Science, Computer Vision, Deep Learning, Machine Learning, Object Detection, Python, Pytorch, Tensorflow, Dataset Preparation, Data Augmentation, Performance Evaluation, Result Analysis, Version Control, Experiment Tracking
Specialization
Candidates should have a background in Computer Science, Artificial Intelligence, or related fields, with a good understanding of computer vision and deep learning. Proficiency in Python and familiarity with object detection architectures are also required.
Customer Service Representative - French and English at Catawiki
Lisbon, , Portugal - Full Time
Skills Needed
Customer Service, Communication Skills, Analytical Skills, Critical Thinking, Problem Solving, Empathy, Team Interaction, Bilingual
Specialization
Professional speaking and writing skills in French and English are required. Previous experience in a customer service environment is preferred.
Customer Service Representative - Dutch and English at Catawiki
Lisbon, , Portugal - Full Time
Skills Needed
Customer Support, Communication Skills, Analytical Skills, Critical Thinking, Problem Solving, Empathy, Team Interaction, Flexibility
Specialization
Professional speaking and writing skills in Dutch and English are required. Previous experience in a customer service environment is preferred.