Service Coordinator - Oakville
Are you an experience administrative professional with manufacturing experience? Have you utilized CRM and ERP systems for both client information and invoicing? Do you have the drive to learn a variety of tasks to best support a team? If so, this may just be the opportunity for you!
We are currently recruiting for an Service Coordinator in the Oakville area. This full-time, contract position will be fully in office. This contract has the opportunity to be extended and/or become permanent. Daily responsibilities will include data entry, customer service, scheduling service calls, and supporting both the engineering and service departments. The ideal candidate will be an individual who has the drive and mentality to learn and grow their skill set. Excellent communication skills, organizational skills, and attention to detail is required for this position. They will be professional, hard-working and diligent, as well as willing to support the team with a variety of tasks.
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting, and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.

QUALIFICATIONS

• Experience in a manufacturing setting
• Knowledge of CRM’s
• Interpersonal communication skills is key
• Computer savvy
• Operational skill level in Excel
• Strong attention to detail
• Organizational skills
• Professional and diligent mentality
• Previous experience in customer service and administration

SUMMARY

If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting, and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process

• Scheduling and coordinating onsite and in-house services
• Arrange service equipment and parts for service visits
• Providing quotes for annual service
• Following up with new customers to introduce local services
• Coordinate and interface with other internal departments on service issues
• Review submitted service reports for completeness, verifying with database all parts and returned materials entered into the system under the designated purchase order.
• Determine the amount the customer should be invoiced by referring to the service report, original quote, and purchase order
• Keying entries into the system
• Data entry
• Customer correspondence; service order pick up and processing
• Adhere to organizational policies related to safety, environmental protection, housekeeping etc.
• Perform other duties and responsibilities as required