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Manager Jobs in Australia

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Duty Manager - Endeavour Hills at ALDI Stores
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Team Supervision, Customer Service, Store Operations, Training And Onboarding, Conflict Resolution, Workload Management, Communication, Professionalism, Safety Monitoring
Specialization
Candidates should possess strong leadership qualities and the ability to communicate effectively with colleagues at all levels. They must be able to manage workloads under pressure and provide consistently polite and professional customer service.
Senior Health Promotion Manager at University of Melbourne
Shepparton, Victoria, Australia - Full Time
Skills Needed
Strategic Leadership, Health Promotion, Stakeholder Management, Policy Influence, Project Governance, Workforce Development, Budget Management, Evaluation And Reporting, Mentoring, Advocacy, Sexual Health Expertise, Epidemiology
Specialization
Requires a relevant postgraduate qualification and extensive experience in senior health promotion leadership. Must possess expertise in sexual health theory, STI epidemiology, and the ability to manage complex multi-stakeholder programmes.
Experience Required
Minimum 10 year(s)
Store Manager Birkenhead Point at Pandora
, New South Wales, Australia - Full Time
Skills Needed
Store Management, Team Leadership, Coaching And Development, Sales Driving, Kpi Management, Visual Merchandising, Stakeholder Engagement, Analytical Thinking, Problem Solving, Customer Experience Management, Performance Management, Retail Operations
Specialization
Requires over 3 years of experience as a Store Manager in a fast-paced retail environment. Candidates must possess strong communication, analytical skills, and a proven ability to build high-performing teams.
Experience Required
Minimum 2 year(s)
Assistant Relationship Manager at Westpac Group
Perth, Western Australia, Australia - Full Time
Skills Needed
Financial Analysis, Credit Writing, Risk Assessment, Cash Flow Analysis, Balance Sheet Analysis, Transaction Structuring, Credit Submissions, Commercial Banking, Risk Management, Financial Statement Analysis
Specialization
Candidates need strong financial analysis capabilities and proven experience in credit writing or risk assessment. Backgrounds in insolvency, restructuring, accounting, or finance are highly regarded.
Experience Required
Minimum 2 year(s)
Department Manager - Erina Fair at HM Group
Central Coast Council, New South Wales, Australia - Full Time
Skills Needed
Retail Management, Team Leadership, Sales Analysis, Staff Coaching, Operational Standards, Visual Merchandising, Recruitment, Onboarding, Inventory Management, Customer Experience, Strategic Planning, Communication
Specialization
Requires experience in retail management and operations with strong leadership and coaching skills. Candidates must be analytical, fashion-conscious, and capable of using customer-centric tools for sales planning.
Experience Required
Minimum 2 year(s)
Senior Manager Operational Risk at Pepper Money
Sydney, New South Wales, Australia - Full Time
Skills Needed
Operational Risk Management, Line Two Oversight, Incident And Issue Governance, Root Cause Analysis, Risk And Control Self Assessments, Business Partnering, Stakeholder Management, People Leadership, Risk Appetite Framework, Compliance, Risk Assurance, Change Management
Specialization
Requires extensive experience in operational risk, compliance, or assurance within the financial services sector. Candidates must have proven people leadership skills and the ability to provide constructive challenge at senior levels.
Experience Required
Minimum 10 year(s)
Store Manager Interviewing NOW! at Frontline Retail
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Qualification
Graduate
Assistant Project Manager - NSW at Otis Elevator Co.
Sydney, New South Wales, Australia - Full Time
Skills Needed
Project Management, Contract Management, Procurement, Stakeholder Engagement, Risk Management, Budget Monitoring, Compliance Management, Logistics Tracking, Quality Documentation, Planning And Organization, Communication Skills, Jde System
Specialization
Requires 2-3 years of experience in lift and escalator installation project management. A tertiary qualification in Building, Engineering, or a relevant Trade Certificate is preferred.
Experience Required
Minimum 2 year(s)
Manager, Reporting & Analytics at Advanced Navigation Pty Ltd
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sql, Snowflake, Dbt, Power Bi, Tableau, Salesforce Data Modeling, Microsoft Dynamics 365, Data Governance, Data Architecture, Executive Reporting, Financial Modeling, Kpi Development, Data Literacy, Azure Data Factory, Dataverse, Business Intelligence
Specialization
Requires 5-8 years of experience in data analytics or BI with expert-level SQL and proficiency in tools like Snowflake, dbt, and Power BI. Candidates must have deep Salesforce fluency and a strong understanding of physical product manufacturing and COGS.
Experience Required
Minimum 5 year(s)
Assistant Manager - QUEENSLAND at endeavour group careers
Albion, Queensland, Australia - Full Time
Skills Needed
Team Leadership, Venue Management, Customer Service, Conflict Resolution, Stock Management, Hospitality Operations, People Management, Rsa Certification, Rsg/Rcg Certification
Specialization
Candidates must have previous experience in bar, bistro, or gaming environments with some supervisory experience. Valid RSA and RSG/RCG certifications and the physical ability to perform manual handling tasks are required.
Experience Required
Minimum 2 year(s)
Senior Customer Success Manager at ServiceNow
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success Management, Enterprise Saas, Account Management, Stakeholder Coordination, Ai Integration, Value Realization, Platform Adoption, Strategic Planning, Executive Engagement, Cross Functional Orchestration, Renewal Management, Customer Relationship Building
Specialization
Requires 7+ years of experience in customer success or a similar enterprise SaaS role with a track record of managing complex accounts. Candidates must possess both technical credibility to discuss platform capabilities and strong relationship-building skills for executive engagement.
Experience Required
Minimum 5 year(s)
Department Manager - Thomastown at Bunnings
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Team Management, Retail Operations, Stock Management, Merchandising, Performance Management, Customer Service, Safety Compliance, Rostering, Strategic Planning, Kpi Monitoring, Stakeholder Management, Loss Prevention, Coaching, Conflict Resolution, Inventory Control
Specialization
Requires a driven leader with previous experience managing teams in a high-volume retail or customer-focused environment. Candidates must be able to drive KPIs, ensure safety compliance, and manage complex rostering and stock accuracy.
Experience Required
Minimum 2 year(s)
Implementation Project Manager at Reapit ANZ
Milton, Queensland, Australia - Full Time
Skills Needed
Project Management, Stakeholder Management, Escalation Management, Risk Management, Quality Assurance, Process Improvement, Data Migration, Customer Centricity, Communication, Adaptability, Salesforce, Monday.Com
Specialization
Candidates should have experience in Real Estate, Trust Accounting, or Project Management with a strong customer-centric approach. Proficiency in data migration and tools like Salesforce and Monday.com is highly desired.
Experience Required
Minimum 2 year(s)
Laboratory Manager (Welshpool) at SGS
Welshpool, Western Australia, Australia - Full Time
Skills Needed
Laboratory Management, Project Management, Leadership, Extractive Metallurgy, Chemical Engineering, Client Relationship Management, Budgeting, Quality Systems, Technical Reporting, Workforce Planning, Safety Management, Resource Coordination
Specialization
Requires a degree in Extractive Metallurgy, Chemical Engineering, or a similar field. Candidates must possess strong leadership, project management, and communication skills with experience across various commodities.
Experience Required
Minimum 5 year(s)
Account Manager - SaaS - Hybrid at Experian
Sydney, New South Wales, Australia - Full Time
Skills Needed
Account Management, B2b Sales, Cross Selling, Upselling, Customer Onboarding, Customer Retention, Persuasive Communication, Networking, Public Speaking, Commercial Acumen, Cold Calling, Cold Emailing, Linkedin Outreach, Problem Isolation, Rational Analysis, Customer Engagement
Specialization
Requires proven experience in B2B sales and account management with strong persuasive and networking skills. Candidates must be proficient in outreach methods like cold calling and LinkedIn, with a commitment to detail and customer follow-through.
Experience Required
Minimum 2 year(s)
Store Manager - Supre Liverpool at Cotton On Group Services Pty Ltd
Sydney, New South Wales, Australia - Full Time
Skills Needed
Team Leadership, Operational Excellence, Commercial Acumen, Customer Experience Management, Wage Management, Staff Scheduling, Performance Management, Brand Ambassadorship
Specialization
The candidate must be able to lead a team of brand ambassadors and drive results through clear direction. Experience in commercial store management and productivity optimization is required.
Experience Required
Minimum 5 year(s)
Case Manager - High Complexity at QBE Insurance Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Case Management, Claims Management, Claims Settlement, Critical Thinking, Customer Service, Data Privacy, Detail Oriented, Emotional Awareness, Insurance Policies, Intentional Collaboration, Managing Performance, Prioritization, Problem Solving, Risk Assessments, Standards Compliance
Specialization
Experience in insurance claims (CTP or Workers Compensation), legal, or allied health roles is preferred. Candidates must demonstrate resilience, exceptional communication skills, and the ability to make sound decisions under pressure.
Experience Required
Minimum 2 year(s)
Renewal Account Manager- Hybrid at Experian
Sydney, New South Wales, Australia - Full Time
Skills Needed
Renewal Management, Account Management, Saas Sales, Contract Lifecycle Management, Commercial Negotiation, Financial Analysis, Salesforce Crm, Power Bi, Microsoft Excel, Pipeline Management, Customer Success, Forecasting, Upselling, Cross Selling, Customer Relationship Management, Pricing Structures
Specialization
Requires a minimum of 3 years of experience in renewals or account management within a SaaS or technology environment. Must possess strong commercial acumen, negotiation skills, and proficiency in CRM tools like Salesforce.
Experience Required
Minimum 2 year(s)
Executive Manager, AI Solutions at Quantium
Sydney, New South Wales, Australia - Full Time
Skills Needed
Ai Strategy, Commercial Negotiation, C Suite Stakeholder Management, Ai Transformation, Business Case Development, Consulting, Project Delivery, Strategic Growth, Roi Analysis, Change Management, Ai/Ml Concepts, Client Relationship Management, Leadership, Proposal Development, Workshop Facilitation, Data Science Fluency
Specialization
Requires over 10 years of experience in strategy consulting or professional services with a proven track record of closing high-value AI/analytics engagements. Candidates must possess strong commercial acumen and the ability to bridge the gap between technical AI teams and executive stakeholders.
Experience Required
Minimum 10 year(s)
Senior Customer Success Manager at Fortiro
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success Management, Account Management, Enterprise Saas, Stakeholder Engagement, Strategic Account Planning, Churn Reduction, Net Revenue Retention, Escalation Management, Customer Onboarding, Roi Analysis, Hubspot, Api Knowledge, Data Analysis, Mentoring, Customer Advocacy, Financial Crime Prevention
Specialization
Requires 5+ years of experience in Customer Success or Account Management, with at least 2 years at a senior level in B2B enterprise SaaS. Must have a proven track record of managing multi-stakeholder accounts over $1m, preferably within the fintech or regulated financial services sector.
Experience Required
Minimum 5 year(s)
Duty Manager - Endeavour Hills at ALDI Stores
Melbourne, Victoria, Australia -
Full Time

Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

33.87

Posted On

26 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Team Supervision, Customer Service, Store Operations, Training and Onboarding, Conflict Resolution, Workload Management, Communication, Professionalism, Safety Monitoring

Industry

Description
Company Description ALDI. Good Different. With roots dating back to 1913, ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Australian grocery market in 2001 and has since grown to have almost 600 stores and 8 distribution centres in 5 states. If you’ve ever shopped at ALDI you know we are not your average supermarket. We’re also not your average employer. ALDI is a place where you’ll find good people, good purpose and good opportunities. So you can work with a great team, feel great for making a real difference for everyday Australians and have a rewarding career. It’s that simple. ALDI Good Different. Job Description Start your leadership journey with ALDI! From driving sales, to serving customers and supervising team members, our Duty Managers always lead from the front. Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers. The specifics? Here's what you’ll be doing: Opening and closing the store and supervising shifts. Offering feedback to the team that's clear, constructive, and inspiring. Assisting in training and onboarding team members. Being a customer service superstar and serving customers at the registers with a smile. Keeping shelves stocked with products so that our customers can find all their favourites. Keeping a keen lookout for any incidents or hazards to keep everyone safe. Qualifications In return, we'd love for you to: Use your initiative to manage and improve our work quality and efficiency. Communicate effectively with colleagues at all levels - teamwork is the key. Exhibit professionalism, fairness, and responsibility in every conversation. Manage your workload effectively, even when things heat up. Lead by example, promoting a positive team spirit that's contagious. Offer our customers service that's consistently polite and courteous. Additional Information Enjoy a fantastic hourly rate of $33.87* + shift allowances 35-hour per week contract Be part of a company with purpose - we’re committed to sustainability for our planet, positively impacting our communities, supporting our farmers and suppliers and giving our customers a richer life for less. Start your leadership journey with us with extensive training and career opportunities with over 80% of our store management roles filled internally. Work in a friendly and supportive environment with small teams. Support during life’s most important moments including paid parental leave, superannuation on parental leave, up to 5 days paid compassionate leave, natural disaster leave, emergency services leave etc. Boost your well-being with the MyALDI Wellbeing program with discounted access to Fitness Passport and health insurance. Need support? Our confidential Employee Assistance Program is available to you and your family, free of charge. Don't worry about aches and pains – we offer free physiotherapy for non-work-related issues. At ALDI, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds, experiences, abilities, and identities. To learn more, please visit aldicareers.com.au Finally, you'll be joining a team that's been voted Employer of Choice for seven consecutive years. Are you ready to kick-start your retail leadership career at ALDI? We can't wait to hear from you! *As a Duty Manager you will need to work in the evenings and on weekends as part of the store management team.
Responsibilities
The Duty Manager is responsible for supervising store shifts, including opening and closing procedures and guiding team members. They ensure smooth store operations by handling customer inquiries, stocking shelves, and maintaining safety standards.
Duty Manager - Endeavour Hills at ALDI Stores
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Team Supervision, Customer Service, Store Operations, Training And Onboarding, Conflict Resolution, Workload Management, Communication, Professionalism, Safety Monitoring
Specialization
Candidates should possess strong leadership qualities and the ability to communicate effectively with colleagues at all levels. They must be able to manage workloads under pressure and provide consistently polite and professional customer service.
Senior Health Promotion Manager at University of Melbourne
Shepparton, Victoria, Australia - Full Time
Skills Needed
Strategic Leadership, Health Promotion, Stakeholder Management, Policy Influence, Project Governance, Workforce Development, Budget Management, Evaluation And Reporting, Mentoring, Advocacy, Sexual Health Expertise, Epidemiology
Specialization
Requires a relevant postgraduate qualification and extensive experience in senior health promotion leadership. Must possess expertise in sexual health theory, STI epidemiology, and the ability to manage complex multi-stakeholder programmes.
Experience Required
Minimum 10 year(s)
Store Manager Birkenhead Point at Pandora
, New South Wales, Australia - Full Time
Skills Needed
Store Management, Team Leadership, Coaching And Development, Sales Driving, Kpi Management, Visual Merchandising, Stakeholder Engagement, Analytical Thinking, Problem Solving, Customer Experience Management, Performance Management, Retail Operations
Specialization
Requires over 3 years of experience as a Store Manager in a fast-paced retail environment. Candidates must possess strong communication, analytical skills, and a proven ability to build high-performing teams.
Experience Required
Minimum 2 year(s)
Assistant Relationship Manager at Westpac Group
Perth, Western Australia, Australia - Full Time
Skills Needed
Financial Analysis, Credit Writing, Risk Assessment, Cash Flow Analysis, Balance Sheet Analysis, Transaction Structuring, Credit Submissions, Commercial Banking, Risk Management, Financial Statement Analysis
Specialization
Candidates need strong financial analysis capabilities and proven experience in credit writing or risk assessment. Backgrounds in insolvency, restructuring, accounting, or finance are highly regarded.
Experience Required
Minimum 2 year(s)
Department Manager - Erina Fair at HM Group
Central Coast Council, New South Wales, Australia - Full Time
Skills Needed
Retail Management, Team Leadership, Sales Analysis, Staff Coaching, Operational Standards, Visual Merchandising, Recruitment, Onboarding, Inventory Management, Customer Experience, Strategic Planning, Communication
Specialization
Requires experience in retail management and operations with strong leadership and coaching skills. Candidates must be analytical, fashion-conscious, and capable of using customer-centric tools for sales planning.
Experience Required
Minimum 2 year(s)
Senior Manager Operational Risk at Pepper Money
Sydney, New South Wales, Australia - Full Time
Skills Needed
Operational Risk Management, Line Two Oversight, Incident And Issue Governance, Root Cause Analysis, Risk And Control Self Assessments, Business Partnering, Stakeholder Management, People Leadership, Risk Appetite Framework, Compliance, Risk Assurance, Change Management
Specialization
Requires extensive experience in operational risk, compliance, or assurance within the financial services sector. Candidates must have proven people leadership skills and the ability to provide constructive challenge at senior levels.
Experience Required
Minimum 10 year(s)
Store Manager Interviewing NOW! at Frontline Retail
Sydney, New South Wales, Australia - Full Time
Skills Needed
N/A
Qualification
Graduate
Assistant Project Manager - NSW at Otis Elevator Co.
Sydney, New South Wales, Australia - Full Time
Skills Needed
Project Management, Contract Management, Procurement, Stakeholder Engagement, Risk Management, Budget Monitoring, Compliance Management, Logistics Tracking, Quality Documentation, Planning And Organization, Communication Skills, Jde System
Specialization
Requires 2-3 years of experience in lift and escalator installation project management. A tertiary qualification in Building, Engineering, or a relevant Trade Certificate is preferred.
Experience Required
Minimum 2 year(s)
Manager, Reporting & Analytics at Advanced Navigation Pty Ltd
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sql, Snowflake, Dbt, Power Bi, Tableau, Salesforce Data Modeling, Microsoft Dynamics 365, Data Governance, Data Architecture, Executive Reporting, Financial Modeling, Kpi Development, Data Literacy, Azure Data Factory, Dataverse, Business Intelligence
Specialization
Requires 5-8 years of experience in data analytics or BI with expert-level SQL and proficiency in tools like Snowflake, dbt, and Power BI. Candidates must have deep Salesforce fluency and a strong understanding of physical product manufacturing and COGS.
Experience Required
Minimum 5 year(s)
Assistant Manager - QUEENSLAND at endeavour group careers
Albion, Queensland, Australia - Full Time
Skills Needed
Team Leadership, Venue Management, Customer Service, Conflict Resolution, Stock Management, Hospitality Operations, People Management, Rsa Certification, Rsg/Rcg Certification
Specialization
Candidates must have previous experience in bar, bistro, or gaming environments with some supervisory experience. Valid RSA and RSG/RCG certifications and the physical ability to perform manual handling tasks are required.
Experience Required
Minimum 2 year(s)
Senior Customer Success Manager at ServiceNow
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success Management, Enterprise Saas, Account Management, Stakeholder Coordination, Ai Integration, Value Realization, Platform Adoption, Strategic Planning, Executive Engagement, Cross Functional Orchestration, Renewal Management, Customer Relationship Building
Specialization
Requires 7+ years of experience in customer success or a similar enterprise SaaS role with a track record of managing complex accounts. Candidates must possess both technical credibility to discuss platform capabilities and strong relationship-building skills for executive engagement.
Experience Required
Minimum 5 year(s)
Department Manager - Thomastown at Bunnings
Melbourne, Victoria, Australia - Full Time
Skills Needed
Leadership, Team Management, Retail Operations, Stock Management, Merchandising, Performance Management, Customer Service, Safety Compliance, Rostering, Strategic Planning, Kpi Monitoring, Stakeholder Management, Loss Prevention, Coaching, Conflict Resolution, Inventory Control
Specialization
Requires a driven leader with previous experience managing teams in a high-volume retail or customer-focused environment. Candidates must be able to drive KPIs, ensure safety compliance, and manage complex rostering and stock accuracy.
Experience Required
Minimum 2 year(s)
Implementation Project Manager at Reapit ANZ
Milton, Queensland, Australia - Full Time
Skills Needed
Project Management, Stakeholder Management, Escalation Management, Risk Management, Quality Assurance, Process Improvement, Data Migration, Customer Centricity, Communication, Adaptability, Salesforce, Monday.Com
Specialization
Candidates should have experience in Real Estate, Trust Accounting, or Project Management with a strong customer-centric approach. Proficiency in data migration and tools like Salesforce and Monday.com is highly desired.
Experience Required
Minimum 2 year(s)
Laboratory Manager (Welshpool) at SGS
Welshpool, Western Australia, Australia - Full Time
Skills Needed
Laboratory Management, Project Management, Leadership, Extractive Metallurgy, Chemical Engineering, Client Relationship Management, Budgeting, Quality Systems, Technical Reporting, Workforce Planning, Safety Management, Resource Coordination
Specialization
Requires a degree in Extractive Metallurgy, Chemical Engineering, or a similar field. Candidates must possess strong leadership, project management, and communication skills with experience across various commodities.
Experience Required
Minimum 5 year(s)
Account Manager - SaaS - Hybrid at Experian
Sydney, New South Wales, Australia - Full Time
Skills Needed
Account Management, B2b Sales, Cross Selling, Upselling, Customer Onboarding, Customer Retention, Persuasive Communication, Networking, Public Speaking, Commercial Acumen, Cold Calling, Cold Emailing, Linkedin Outreach, Problem Isolation, Rational Analysis, Customer Engagement
Specialization
Requires proven experience in B2B sales and account management with strong persuasive and networking skills. Candidates must be proficient in outreach methods like cold calling and LinkedIn, with a commitment to detail and customer follow-through.
Experience Required
Minimum 2 year(s)
Store Manager - Supre Liverpool at Cotton On Group Services Pty Ltd
Sydney, New South Wales, Australia - Full Time
Skills Needed
Team Leadership, Operational Excellence, Commercial Acumen, Customer Experience Management, Wage Management, Staff Scheduling, Performance Management, Brand Ambassadorship
Specialization
The candidate must be able to lead a team of brand ambassadors and drive results through clear direction. Experience in commercial store management and productivity optimization is required.
Experience Required
Minimum 5 year(s)
Case Manager - High Complexity at QBE Insurance Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Case Management, Claims Management, Claims Settlement, Critical Thinking, Customer Service, Data Privacy, Detail Oriented, Emotional Awareness, Insurance Policies, Intentional Collaboration, Managing Performance, Prioritization, Problem Solving, Risk Assessments, Standards Compliance
Specialization
Experience in insurance claims (CTP or Workers Compensation), legal, or allied health roles is preferred. Candidates must demonstrate resilience, exceptional communication skills, and the ability to make sound decisions under pressure.
Experience Required
Minimum 2 year(s)
Renewal Account Manager- Hybrid at Experian
Sydney, New South Wales, Australia - Full Time
Skills Needed
Renewal Management, Account Management, Saas Sales, Contract Lifecycle Management, Commercial Negotiation, Financial Analysis, Salesforce Crm, Power Bi, Microsoft Excel, Pipeline Management, Customer Success, Forecasting, Upselling, Cross Selling, Customer Relationship Management, Pricing Structures
Specialization
Requires a minimum of 3 years of experience in renewals or account management within a SaaS or technology environment. Must possess strong commercial acumen, negotiation skills, and proficiency in CRM tools like Salesforce.
Experience Required
Minimum 2 year(s)
Executive Manager, AI Solutions at Quantium
Sydney, New South Wales, Australia - Full Time
Skills Needed
Ai Strategy, Commercial Negotiation, C Suite Stakeholder Management, Ai Transformation, Business Case Development, Consulting, Project Delivery, Strategic Growth, Roi Analysis, Change Management, Ai/Ml Concepts, Client Relationship Management, Leadership, Proposal Development, Workshop Facilitation, Data Science Fluency
Specialization
Requires over 10 years of experience in strategy consulting or professional services with a proven track record of closing high-value AI/analytics engagements. Candidates must possess strong commercial acumen and the ability to bridge the gap between technical AI teams and executive stakeholders.
Experience Required
Minimum 10 year(s)
Senior Customer Success Manager at Fortiro
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success Management, Account Management, Enterprise Saas, Stakeholder Engagement, Strategic Account Planning, Churn Reduction, Net Revenue Retention, Escalation Management, Customer Onboarding, Roi Analysis, Hubspot, Api Knowledge, Data Analysis, Mentoring, Customer Advocacy, Financial Crime Prevention
Specialization
Requires 5+ years of experience in Customer Success or Account Management, with at least 2 years at a senior level in B2B enterprise SaaS. Must have a proven track record of managing multi-stakeholder accounts over $1m, preferably within the fintech or regulated financial services sector.
Experience Required
Minimum 5 year(s)