ARMANI OUTLET - KILDARE VILLAGE - SENIOR SALES ASSOCIATE - FULL TIME

About us: The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.
Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears
Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.
Role Overview: As a Senior Sales Associate you will be responsible for providing exceptional customer service, building strong customer relationships and achieving sales targets. You will represent the company, our products and provide guidance to Sales Associates sustaining their development and performance. You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations and provide a positive shopping experience.
If you are a motivated individual with a passion for retail and a commitment to excellence, we welcome you to apply and become an integral part of our journey towards success at Armani Outlet, Kildare. Join us now and be part of our mission to exceed expectations!

REQUIREMENTS

• Excellent leadership and team management skills, with the ability to motivate and develop a diverse team.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities with attention to detail.
• Knowledge of visual merchandising standards and inventory management.
• Ability to analyse data and make data-driven decisions.
• Strong sales and customer service orientation, with the ability to build and maintain customer relationships.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Analyse sales and performance data to identify trends, opportunities and areas for improvement and provide recommendations to the Store Manager.
• Train and empower the store team to deliver exceptional performance in all areas of responsibility including product skills, customer service, CRM, VM, remote and shop floor sales.
• Ensure all team payroll changes are communicated to HR.
• Support the Store Manager in effectively managing the staff rota to ensure floor coverage and smooth store operations.
• Assist the Store Manager in the completion of administrative responsibilities (sales reports, petty cash, shipping records, vendor records, HR records etc.).
• Build and maintain relationships with customers and actively engage in building customer loyalty.
• Assist the Store Manager to effectively manage daily team briefings.
• Support Store Manager in team recruitment, onboarding, and training of new staff.
• Oversee the delivery of goods to ensure timely and efficient stock management.
• Support career growth by identifying potential paths and encouraging professional development while continuously reviewing team performance.
• Address employee concerns, conflicts, and issues with a supportive and empathetic approach.