As Virtuagym keeps on growing, we are now looking for a new face to complement our team. As a Salesforce Administrator you will be the owner of our RevOps tech stack and all operational-related workflows/designs! Will you join us to create a healthier and happier world?

WHAT THIS ROLE LOOKS LIKE

As our Salesforce Administrator, you act as the face of RevOps to deliver mutual value for our managers/teams, clients, and our business by focusing on and ensuring an optimized and efficient operation, where our employees can perform at their best. You play a key role in driving efficiency, digitalization, and automatization in Salesforce with the goal to deliver the right value through the right resources.
You are part of a diverse and international team, working closely together with multiple departments to ensure that as many client employees as possible successfully use Virtuagym. You will closely collaborate with our customer success management team and will represent customer operations and work together with our Heads of Service/Onboarding and Director of CSM, you will partner up with our data and operations specialist.

SOME OF YOUR KEY TASKS AS A REVOPS SALESFORCE SPECIALIST

• Being the 1st line of support to leadership who locate CRM/product/data analytics issues; troubleshooting issues, escalating for further fixes, tracking progress, and communicating status to all stakeholders;
• Designing and managing integrations across revenue platforms for a unified operational view.
• Building and maintaining reporting dashboards to track KPIs, revenue trends, and forecasts, providing actionable insights to leadership.
• Proactive recommending strategic improvements to our business model and have a strategic alignment with management;
• Perform deep data dives to identify customer experience improvement opportunities and work across departments to put insights into action;
• Report to management and executives on past results, renewals forecast, and trend analysis. Create meaningful insights that can help the teams, as well as across departments;
• Create strategies to proactively improve the way our teams are working, with a good balance between effort versus value