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Team Lead - Cloud Managed Services at Referrals Only
Melbourne, Victoria, Australia - Full Time
Skills Needed
Aws, Terraform, Ci/Cd, Docker, Kubernetes, Linux, Microsoft Administration, Scripting, Observability, Networking, Security, Backup, Disaster Recovery, Automation, Site Reliability Engineering, Itil
Specialization
Strong experience with AWS services and proficiency in Infrastructure as Code tools are essential. Proven leadership experience in a managed services environment is also required.
Experience Required
Minimum 5 year(s)
Account Manager Port Services EMEA at Royal Caribbean Cruises Ltd
Elmbridge, England, United Kingdom - Full Time
Skills Needed
Port Operations, Vendor Management, Contract Negotiation, Financial Management, Crisis Response, Guest Services, Operational Efficiency, Strategic Planning, Team Collaboration, Budget Management, Process Improvement, Customer Service, Travel Coordination, Data Analysis, Stakeholder Engagement, Industry Benchmarking
Specialization
Candidates should have significant experience in port operations and vendor management, with strong negotiation and financial management skills. A background in customer service and crisis response is also essential for ensuring a positive guest experience.
Experience Required
Minimum 5 year(s)
Temporary Social Services Advocate at Tahirih Justice Center
San Bruno, California, United States - Full Time
Skills Needed
Social Services, Crisis Intervention, Case Management, Client Advocacy, Cultural Competence, Interdisciplinary Collaboration, Time Management, Problem Solving, Communication, Research, Safety Planning, Grant Reporting, Education, Outreach, Technical Assistance, Resource Referral
Specialization
Candidates must have a Bachelor's Degree in Social Work or a related field and at least 2 years of relevant experience providing direct social services. Strong interpersonal skills and the ability to creatively problem-solve under pressure are essential.
Experience Required
Minimum 2 year(s)
Intern, Guest Services Season 2026 at Inter Miami CF LLC
Fort Lauderdale, Florida, United States - Full Time
Skills Needed
Interpersonal Communication, Organizational Skills, Microsoft Office, Verbal Communication, Written Communication, Task Management, Teamwork, Bilingual, Guest Services, Event Management, Operational Coordination, Data Entry, Research, Staff Training, Recruitment, Scheduling
Specialization
Applicants should be recent graduates or pursuing a degree in Sports Management, Hospitality Management, or Business Administration. They must possess strong communication skills, be proficient in Microsoft Office, and be bilingual in English and Spanish.
Sr Director Medical Staff Services at Methodist Le Bonheur Healthcare
Memphis, TN 38104, USA - Full Time
Skills Needed
Benchmarking, Quality Improvement, Data Analysis, Leadership Skills, Conflict Resolution, Customer Service Skills, Budgeting, It, Medical Terminology, Nurses, Staff Development, Negotiation, Black Belt, Alternative Solutions, Informatics, Strategy, Accreditation
Specialization
Business Administration, Administration, Business
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Intern, Guest Services Season 2026 at Inter Miami CF LLC
Fort Lauderdale, Florida, United States - Full Time
Skills Needed
Interpersonal Communication, Organizational Skills, Microsoft Office, Verbal Communication, Written Communication, Task Management, Teamwork, Bilingual, Guest Services, Event Management, Operational Planning, Data Entry, Research, Staff Training, Recruitment, Customer Service
Specialization
Applicants should be recent graduates or working towards a degree in Sports Management, Hospitality Management, or Business Administration. Exceptional reliability, communication skills, and proficiency in Microsoft Office are required, along with the ability to work in a fast-paced environment.
Team Lead - Cloud Managed Services at Referrals Only
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Aws, Terraform, Ci/Cd, Docker, Kubernetes, Linux, Microsoft Administration, Observability, Backup, Disaster Recovery, Networking, Security, Site Reliability Engineering, Itil, Automation, Scripting
Specialization
Strong experience with AWS services and proficiency in Infrastructure as Code tools like Terraform are essential. Proven leadership experience in a managed services environment and strong communication skills are also required.
Experience Required
Minimum 5 year(s)
Associate, Client Services Manager at Nomura Asia
Singapore, , Singapore - Full Time
Skills Needed
Interpersonal Skills, Private Banking, Wealth Management, Financial Planning, Client Services
Qualification
Graduate
General Manager of Dining Services at Culinesse LLC
East Drumore Township, Pennsylvania, United States - Full Time
Skills Needed
Leadership, Customer Satisfaction, Financial Management, Team Development, Food Service Operations, Regulatory Compliance, Inventory Management, Complaint Resolution, Training, Communication, Marketing, Meal Planning, Problem Solving, Integrity, Dependability, Cooperation
Specialization
Candidates should have previous management experience in a senior dining environment and demonstrate the ability to motivate and develop staff. A valid ServSafe certification and training in vocational schools or a college degree, or Certified Dietary Manager (CDM) are preferred.
Experience Required
Minimum 5 year(s)
Associate Client Services Director at Nucleus Global
, , United States - Full Time
Skills Needed
Medical Communications, Publications Planning, Client Management, Team Leadership, Strategic Insight, Budgeting, Forecasting, Resource Optimization, Relationship Management, Gpp Guidelines, Operational Performance, Process Improvements, Innovation, Account Growth, Commercial Acumen, Career Development
Specialization
You will need a Bachelor’s degree in life sciences and 8+ years of experience in medical communications, with extensive expertise in publications planning and execution. Strong commercial and financial management skills, along with excellent relationship management abilities, are essential for this role.
Experience Required
Minimum 10 year(s)
Team Lead - Cloud Managed Services at Referrals Only
Sydney, New South Wales, Australia - Full Time
Skills Needed
Aws, Terraform, Ci/Cd, Docker, Kubernetes, Linux, Microsoft Administration, Scripting, Observability, Networking, Security, Azure, Gcp, Sre, Itil, Service Delivery, Client Engagement
Specialization
Strong experience with AWS services and proficiency in Infrastructure as Code tools like Terraform are essential. Proven leadership experience in a managed services environment and strong communication skills are also required.
Experience Required
Minimum 5 year(s)
Director of Environmental Services at Experience Senior Living
Fort Collins, Colorado, United States - Full Time
Skills Needed
Maintenance Management, Customer Service, Budget Management, Performance Management, Team Leadership, Problem Solving, Compliance, Vendor Negotiation, Basic Arithmetic, Computer Skills, Safety Procedures, Cleaning Techniques, Property Management, Communication Skills, Training Skills, Time Management
Specialization
Candidates must have a high school diploma and 3 to 5 years of experience in multi-family property management or building maintenance. Strong performance management skills and the ability to use independent judgment are essential.
Experience Required
Minimum 5 year(s)
food services sales representative at THL Gourmet Foods Inc
Calgary, AB T3N 0A1, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Guest Services Representative - PT at Orlando Science Center.
Orlando, Florida, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Sales, Communication, Teamwork, Problem Solving, Professionalism, Attention To Detail, Adaptability, Time Management
Specialization
A high school diploma or enrollment as a student is required. Experience working with the general public and in a team setting is preferred.
Stage Risk Services MBO (Legal, Insurance & HR Services Specialist) at Atradius
Amsterdam, , Netherlands - Full Time
Skills Needed
Credit, Surety, Credit Insurance
Qualification
Graduate
Customer Services (Passenger Services) Team Leader - Luton Airport at Swissport International AG
Luton LU2 9LY, , United Kingdom - Full Time
Skills Needed
Powerpoint, Flexible Approach, Continuous Improvement, Microsoft Office, Customer Service, Management Skills, Public Transport, Communication Skills, Excel, Leadership
Qualification
Graduate
Experience Required
Minimum 1 year(s)
SENIOR EMERGENCY SERVICES COORDINATOR, OFFICE OF EMERGENCY SERVICES at California Governors Office of Emergency Services
Sacramento County, California, USA - Full Time
Skills Needed
Surplus, Confirmation, Email, Resumes, Consideration
Qualification
Graduate
Youth Services Library Associate - Bilingual Services (PT-25 hrs/wk) at McHenry Public Library District
McHenry, Illinois, United States - Full Time
Skills Needed
Bilingual Skills, Interpersonal Skills, Technology Skills, Communication Skills, Program Planning, Outreach, Translation, Customer Service, Youth Programming, Literature Knowledge, Organizational Skills, Team Collaboration, Cultural Relevance, Community Engagement, Reader's Advisory, Professional Development
Specialization
Candidates should have an associate's degree or equivalent coursework, along with previous library experience. Fluency in both English and Spanish, along with excellent communication and technology skills, are essential for this position.
Cloud Services Delivery Manager (Manager of Professional Services) at Pax8 APAC
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Team Management, Microsoft Platform, Active Directory, Exchange, Sharepoint, Microsoft Networking, Public Cloud Technologies, Azure, Gcp, Aws, Professional Service, Communication Skills, Organizational Skills, Problem Solving Skills, Customer Support, Conflict Resolution
Specialization
Candidates should have at least two years of experience managing people and expertise in public cloud technologies, preferably Microsoft Azure. Strong communication, organizational, and problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Gestionnaire, Services opérationnels / Manager, Operational Services at JLL
Montréal, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Facilities management or construction
Qualification
Graduate
Team Lead - Cloud Managed Services at Referrals Only
Melbourne, Victoria, Australia -
Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

AWS, Terraform, CI/CD, Docker, Kubernetes, Linux, Microsoft Administration, Scripting, Observability, Networking, Security, Backup, Disaster Recovery, Automation, Site Reliability Engineering, ITIL

Industry

Staffing and Recruiting

Description
We are seeking an experienced Team Lead - Cloud Managed Services to oversee a team responsible for delivering managed AWS infrastructure services to multiple customers. This role combines hands-on technical expertise with leadership responsibilities, ensuring secure, reliable, and scalable infrastructure solutions. You will work closely with Service Delivery Managers to understand customer priorities, resolve complex issues as a key escalation point and ensure positive business outcomes. Job responsibilities Lead, mentor, and support a team of engineers managing AWS-based infrastructure across multiple clients. Allocate tasks, manage team capacity, and ensure timely delivery with high service quality. Act as the escalation point for complex technical incidents, including participating in the on-call roster (Level 3). Collaborate with Service Delivery Managers to align technical solutions with customer needs and business objectives. Represent the engineering team in client meetings, service reviews, and incident debriefs. Ensure consistent adherence to organizational policies, standards, and compliance requirements. Maintain visibility of client environments, risks, and commitments, ensuring proactive support. Drive adoption of Infrastructure as Code, automation, and observability best practices. Oversee upgrades, changes, and continuous improvements in client environments. Contribute to technical presales discussions, identifying new service opportunities and scoping solutions with clear commercial considerations. Job qualifications Technical Skills Strong experience across AWS services (EC2, VPC, IAM, RDS, Lambda, CloudWatch, etc.). Proficient with Terraform and other IaC tools (CloudFormation desirable). Hands-on CI/CD pipeline experience (GitHub Actions, Jenkins, or similar). Strong containerization and orchestration skills (Docker, Kubernetes/EKS). Knowledge of automation and scripting for infrastructure management. Solid background in Linux and Microsoft administration and scripting. Experience with observability platforms (CloudWatch, Datadog, ELK, Dynatrace a plus). Strong understanding of backup, disaster recovery, networking, and security. Exposure to Azure or GCP is desirable. Familiarity with Site Reliability Engineering (SRE) practices or ITIL processes is a plus. Professional Skills Proven experience leading or mentoring engineers, either as a team lead or senior engineer. Experience working in a managed services or multi-client environment. Skilled at balancing multiple client demands and priorities. Confident decision-maker under pressure, especially during incidents. Strong communication skills, comfortable with both technical and business stakeholders. Experience collaborating with Service Delivery or Service Desk teams. Ability to translate business needs into clear technical delivery plans. Strong client engagement and service delivery background, including onboarding and handovers. Collaborative leadership style with a focus on team growth and development. Commercial awareness to align service delivery with business objectives. Other things to know Learning & Development There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. About DAMO At DAMO™ Managed Services, we go beyond routine maintenance - we focus on continuous evolution to help organizations achieve extraordinary impact. Here, you’ll work on proactive improvements rather than reactive fixes. We're at the forefront of cost optimization, automation, and scalable solutions. Your expertise will play a key role in streamlining operations, boosting efficiency, and ensuring our systems grow with our clients’ needs. Join and be part of a team that thrives on curiosity, innovation, and purpose. About Thoughtworks Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary. #LI-Onsite See here our AI policy.
Responsibilities
Lead and mentor a team of engineers managing AWS infrastructure for multiple clients while ensuring timely delivery and high service quality. Act as the escalation point for complex technical incidents and collaborate with Service Delivery Managers to align solutions with customer needs.
Team Lead - Cloud Managed Services at Referrals Only
Melbourne, Victoria, Australia - Full Time
Skills Needed
Aws, Terraform, Ci/Cd, Docker, Kubernetes, Linux, Microsoft Administration, Scripting, Observability, Networking, Security, Backup, Disaster Recovery, Automation, Site Reliability Engineering, Itil
Specialization
Strong experience with AWS services and proficiency in Infrastructure as Code tools are essential. Proven leadership experience in a managed services environment is also required.
Experience Required
Minimum 5 year(s)
Account Manager Port Services EMEA at Royal Caribbean Cruises Ltd
Elmbridge, England, United Kingdom - Full Time
Skills Needed
Port Operations, Vendor Management, Contract Negotiation, Financial Management, Crisis Response, Guest Services, Operational Efficiency, Strategic Planning, Team Collaboration, Budget Management, Process Improvement, Customer Service, Travel Coordination, Data Analysis, Stakeholder Engagement, Industry Benchmarking
Specialization
Candidates should have significant experience in port operations and vendor management, with strong negotiation and financial management skills. A background in customer service and crisis response is also essential for ensuring a positive guest experience.
Experience Required
Minimum 5 year(s)
Temporary Social Services Advocate at Tahirih Justice Center
San Bruno, California, United States - Full Time
Skills Needed
Social Services, Crisis Intervention, Case Management, Client Advocacy, Cultural Competence, Interdisciplinary Collaboration, Time Management, Problem Solving, Communication, Research, Safety Planning, Grant Reporting, Education, Outreach, Technical Assistance, Resource Referral
Specialization
Candidates must have a Bachelor's Degree in Social Work or a related field and at least 2 years of relevant experience providing direct social services. Strong interpersonal skills and the ability to creatively problem-solve under pressure are essential.
Experience Required
Minimum 2 year(s)
Intern, Guest Services Season 2026 at Inter Miami CF LLC
Fort Lauderdale, Florida, United States - Full Time
Skills Needed
Interpersonal Communication, Organizational Skills, Microsoft Office, Verbal Communication, Written Communication, Task Management, Teamwork, Bilingual, Guest Services, Event Management, Operational Coordination, Data Entry, Research, Staff Training, Recruitment, Scheduling
Specialization
Applicants should be recent graduates or pursuing a degree in Sports Management, Hospitality Management, or Business Administration. They must possess strong communication skills, be proficient in Microsoft Office, and be bilingual in English and Spanish.
Sr Director Medical Staff Services at Methodist Le Bonheur Healthcare
Memphis, TN 38104, USA - Full Time
Skills Needed
Benchmarking, Quality Improvement, Data Analysis, Leadership Skills, Conflict Resolution, Customer Service Skills, Budgeting, It, Medical Terminology, Nurses, Staff Development, Negotiation, Black Belt, Alternative Solutions, Informatics, Strategy, Accreditation
Specialization
Business Administration, Administration, Business
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Intern, Guest Services Season 2026 at Inter Miami CF LLC
Fort Lauderdale, Florida, United States - Full Time
Skills Needed
Interpersonal Communication, Organizational Skills, Microsoft Office, Verbal Communication, Written Communication, Task Management, Teamwork, Bilingual, Guest Services, Event Management, Operational Planning, Data Entry, Research, Staff Training, Recruitment, Customer Service
Specialization
Applicants should be recent graduates or working towards a degree in Sports Management, Hospitality Management, or Business Administration. Exceptional reliability, communication skills, and proficiency in Microsoft Office are required, along with the ability to work in a fast-paced environment.
Team Lead - Cloud Managed Services at Referrals Only
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Aws, Terraform, Ci/Cd, Docker, Kubernetes, Linux, Microsoft Administration, Observability, Backup, Disaster Recovery, Networking, Security, Site Reliability Engineering, Itil, Automation, Scripting
Specialization
Strong experience with AWS services and proficiency in Infrastructure as Code tools like Terraform are essential. Proven leadership experience in a managed services environment and strong communication skills are also required.
Experience Required
Minimum 5 year(s)
Associate, Client Services Manager at Nomura Asia
Singapore, , Singapore - Full Time
Skills Needed
Interpersonal Skills, Private Banking, Wealth Management, Financial Planning, Client Services
Qualification
Graduate
General Manager of Dining Services at Culinesse LLC
East Drumore Township, Pennsylvania, United States - Full Time
Skills Needed
Leadership, Customer Satisfaction, Financial Management, Team Development, Food Service Operations, Regulatory Compliance, Inventory Management, Complaint Resolution, Training, Communication, Marketing, Meal Planning, Problem Solving, Integrity, Dependability, Cooperation
Specialization
Candidates should have previous management experience in a senior dining environment and demonstrate the ability to motivate and develop staff. A valid ServSafe certification and training in vocational schools or a college degree, or Certified Dietary Manager (CDM) are preferred.
Experience Required
Minimum 5 year(s)
Associate Client Services Director at Nucleus Global
, , United States - Full Time
Skills Needed
Medical Communications, Publications Planning, Client Management, Team Leadership, Strategic Insight, Budgeting, Forecasting, Resource Optimization, Relationship Management, Gpp Guidelines, Operational Performance, Process Improvements, Innovation, Account Growth, Commercial Acumen, Career Development
Specialization
You will need a Bachelor’s degree in life sciences and 8+ years of experience in medical communications, with extensive expertise in publications planning and execution. Strong commercial and financial management skills, along with excellent relationship management abilities, are essential for this role.
Experience Required
Minimum 10 year(s)
Team Lead - Cloud Managed Services at Referrals Only
Sydney, New South Wales, Australia - Full Time
Skills Needed
Aws, Terraform, Ci/Cd, Docker, Kubernetes, Linux, Microsoft Administration, Scripting, Observability, Networking, Security, Azure, Gcp, Sre, Itil, Service Delivery, Client Engagement
Specialization
Strong experience with AWS services and proficiency in Infrastructure as Code tools like Terraform are essential. Proven leadership experience in a managed services environment and strong communication skills are also required.
Experience Required
Minimum 5 year(s)
Director of Environmental Services at Experience Senior Living
Fort Collins, Colorado, United States - Full Time
Skills Needed
Maintenance Management, Customer Service, Budget Management, Performance Management, Team Leadership, Problem Solving, Compliance, Vendor Negotiation, Basic Arithmetic, Computer Skills, Safety Procedures, Cleaning Techniques, Property Management, Communication Skills, Training Skills, Time Management
Specialization
Candidates must have a high school diploma and 3 to 5 years of experience in multi-family property management or building maintenance. Strong performance management skills and the ability to use independent judgment are essential.
Experience Required
Minimum 5 year(s)
food services sales representative at THL Gourmet Foods Inc
Calgary, AB T3N 0A1, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Guest Services Representative - PT at Orlando Science Center.
Orlando, Florida, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Sales, Communication, Teamwork, Problem Solving, Professionalism, Attention To Detail, Adaptability, Time Management
Specialization
A high school diploma or enrollment as a student is required. Experience working with the general public and in a team setting is preferred.
Stage Risk Services MBO (Legal, Insurance & HR Services Specialist) at Atradius
Amsterdam, , Netherlands - Full Time
Skills Needed
Credit, Surety, Credit Insurance
Qualification
Graduate
Customer Services (Passenger Services) Team Leader - Luton Airport at Swissport International AG
Luton LU2 9LY, , United Kingdom - Full Time
Skills Needed
Powerpoint, Flexible Approach, Continuous Improvement, Microsoft Office, Customer Service, Management Skills, Public Transport, Communication Skills, Excel, Leadership
Qualification
Graduate
Experience Required
Minimum 1 year(s)
SENIOR EMERGENCY SERVICES COORDINATOR, OFFICE OF EMERGENCY SERVICES at California Governors Office of Emergency Services
Sacramento County, California, USA - Full Time
Skills Needed
Surplus, Confirmation, Email, Resumes, Consideration
Qualification
Graduate
Youth Services Library Associate - Bilingual Services (PT-25 hrs/wk) at McHenry Public Library District
McHenry, Illinois, United States - Full Time
Skills Needed
Bilingual Skills, Interpersonal Skills, Technology Skills, Communication Skills, Program Planning, Outreach, Translation, Customer Service, Youth Programming, Literature Knowledge, Organizational Skills, Team Collaboration, Cultural Relevance, Community Engagement, Reader's Advisory, Professional Development
Specialization
Candidates should have an associate's degree or equivalent coursework, along with previous library experience. Fluency in both English and Spanish, along with excellent communication and technology skills, are essential for this position.
Cloud Services Delivery Manager (Manager of Professional Services) at Pax8 APAC
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Team Management, Microsoft Platform, Active Directory, Exchange, Sharepoint, Microsoft Networking, Public Cloud Technologies, Azure, Gcp, Aws, Professional Service, Communication Skills, Organizational Skills, Problem Solving Skills, Customer Support, Conflict Resolution
Specialization
Candidates should have at least two years of experience managing people and expertise in public cloud technologies, preferably Microsoft Azure. Strong communication, organizational, and problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Gestionnaire, Services opérationnels / Manager, Operational Services at JLL
Montréal, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Specialization
Facilities management or construction
Qualification
Graduate