RECEPTIONIST/SECRETARY - BIDEFORD

Westcotts is a Top 50+50 Accountancy Practice and Real Living Wage Employer with over 290 team members based across Devon and Somerset.
We are looking for a Receptionist / Secretary to join us on a permanent basis in our Bideford office. The role will be varied and will suit a dynamic and highly organised individual who enjoys both people contact and administration.

ATTRIBUTES, SKILLS, EXPERIENCE AND QUALIFICATIONS

Ideally the successful candidate will have the following attributes, skills, experience, and qualifications:

• Recent experience of working in a similar position or customer / client facing administrative role.
• Sound working knowledge of technology including MS Word, Excel, and Outlook.
• Outgoing, socially confident, and emotionally controlled.
• A positive attitude, friendly, and approachable.
• Resilient, able to multi-task, and work independently / flexibly.
• Adaptable, organised, and conscientious.
• Takes the initiative, ability to prioritise, and meet deadlines.
• Discreet, professional, and team orientated in approach.
• Passionate about all areas of internal and external service
• Efficient and accurate typing skills.
• Excellent oral and written communication.

The main duties (but not limited to) are the following:

• Opening the office ensuring the reception area and meeting rooms are kept clean and tidy.
• Answering the telephone, directing calls, and taking and passing on messages accurately and efficiently
• Providing a professional and good impression of the Firm whether that be via face to face, over the phone or through written communication.
• Preparing and franking outgoing post as well as receiving, opening, and distributing post and deliveries.
• Inputting, retrieving, and presenting computerised data.
• Communicating with external visitors and contractors, to ensure that they are signed in and out of the building to comply with fire safety procedures.
• Providing ad hoc accounts administration and secretarial support reporting to the Partners and Managers of the office.
• Managing meeting room diaries, and client hospitality.
• Audio and copy typing, photocopying/binding documents, and scanning and handling incoming and/or outgoing correspondence into the Document Management System.

This job description summarises the main duties and responsibilities of the post, however the list is not exhaustive as the post-holder may be required to undertake other duties, tasks and projects of similar level and responsibility as deemed appropriate by the local Partnership team.