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Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Epic, Financial Advocacy, Insurance Verification, Appointment Scheduling, Hipaa Compliance, Office Administration, Self Arrival Technology, Service Recovery, Payment Collection, Patient Registration, Biometrics, Communication, Problem Solving, Technology Promotion
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical billing or customer service. Knowledge of medical terminology and experience with systems like Epic are also preferred.
Experience Required
Minimum 2 year(s)
Patient Services Representative at TRI-CENTURY EYE CARE PC
Doylestown, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Appointment Management, Insurance Verification, Medical Records Maintenance, Communication, Coordination, Administrative Support, Organizational Skills, Attention To Detail, Multitasking, Hipaa Compliance, Clerical Tasks, Problem Solving, Teamwork, Verbal Communication, Electronic Medical Records
Specialization
Candidates must have a high school diploma or equivalent and at least 1 year of experience in a medical office or customer service role. Proficiency in basic office software and strong communication skills are also required.
Architecte Microservices - H/F at Alten
Toulouse, Occitania, France - Full Time
Skills Needed
Microservices, Cloud, On Premise, Docker, Kubernetes, Api Gateway, Devops, Ci/Cd, Software Development, Architecture Design, Technical Leadership, Team Collaboration, Innovation, Crisis Management, Training, Community Engagement
Specialization
Candidates should have a degree in engineering or a master's level education and proven experience in microservices architecture. Proficiency in Docker, Kubernetes, and DevOps practices is essential, along with strong analytical and leadership skills.
Experience Required
Minimum 5 year(s)
Player Services Representative at Landrys Inc
Laughlin, NV 89029, USA - Full Time
Skills Needed
Interpersonal Skills, Decision Making, 10 Key
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Patient Registration, Customer Service, Epic, Medical Terminology, Insurance Verification, Financial Responsibility, Service Recovery, Administrative Duties, Biometrics, Healthcare Navigation, Appointment Scheduling, Communication Skills, Typing Skills, Office Equipment, Self Arrival Technology, Hipaa Compliance
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical, billing, or customer service roles. Knowledge of medical terminology and familiarity with EPIC or similar health records systems is also preferred.
Experience Required
Minimum 2 year(s)
Family Services Specialist III at New LHRC External Career Site
Waynesboro, Virginia, United States - Full Time
Skills Needed
Social Work Principles, Crisis Intervention, Effective Communication, Motivational Interviewing, Assessment, Community Resources, Team Building, Evidenced Based Practices, Service Planning, Monitoring And Evaluation, Client Centered Planning, Emergency Response, Legal Services, Mental Health Services, Substance Abuse Treatment, Financial Services
Specialization
Candidates must have a bachelor's degree in a human services field or related experience, along with completion of mandated training within the first year. A valid driver's license and a clean driving record are also required, along with the ability to pass various background checks.
Experience Required
Minimum 2 year(s)
Lead Guest Services Team Member at Pilot Company
Winnemucca, Nevada, United States - Full Time
Skills Needed
Cash Handling, Customer Service, Team Leadership, Conflict Resolution, Sales Promotion, Organizational Skills, Compliance, Merchandise Processing, Report Completion, Shift Management, Problem Solving, Communication, Cleaning, Stocking, Deli Maintenance, Guest Interaction
Specialization
Candidates should have experience in cash handling and customer service. They must be able to lead a team and maintain compliance with company policies.
Sales Associate-Print&Services at Staples
Pickering, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Lead Guest Services Team Member at Pilot Company
Balgonie, Saskatchewan, Canada - Full Time
Skills Needed
Customer Service, Retail Operations, Cash Handling, Team Leadership, Conflict Resolution, Sales Promotion, Organizational Skills, Communication Skills, Problem Solving, Flexibility, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of retail operations and possess incredible customer service skills. Proficiency with calculators, computers, and the ability to work as part of a team are also required.
Patient Services Coordinator I at Texas Oncology
Flower Mound, TX 75028, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Patient Interaction, Payment Collection, Appointment Scheduling, Insurance Verification, Financial Education, Medical Terminology, Customer Service, Administrative Tasks, Technology Promotion, Service Recovery, Data Entry, Communication Skills, Problem Solving, Office Equipment Proficiency, Health Records Systems, Follow Up
Specialization
A high school diploma is required, with an associate degree preferred. Two years of experience in a medical or customer service role is preferred, along with knowledge of medical terminology and health records systems.
Experience Required
Minimum 2 year(s)
Lead Food Services Team Member at Pilot Company
Caledonia, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Teamwork, Restaurant Operations, Cash Handling, Food Safety, Hospitality Standards, Training, Cleaning Processes, Labor Monitoring, Safety Policies, Suggestive Selling, Marketing Compliance, Operational Standards, Performance Management, Communication
Specialization
Candidates should have previous experience or working knowledge of restaurant operations and possess incredible customer service skills. Proficiency with calculators, computers, and the ability to work as part of a team are also required.
Protective Services Instructor at Career Systems Development Corporation
Troutdale, Oregon, United States - Full Time
Skills Needed
Classroom Management, Curriculum Development, Student Evaluation, Internship Coordination, Certification Testing, Physical Demonstrations, Case Management, Security Knowledge, Teaching Experience, Work Based Learning, Positive Atmosphere, Lesson Planning, Career Transition Services, Fitness Activities, Job Corps Documentation, Relationship Building
Specialization
Candidates must hold a Guard Card or Guard Trainer Certification and have practical experience in Security and Protective Services. A high school diploma is required, with preferred qualifications including a bachelor's degree and teaching experience.
Experience Required
Minimum 2 year(s)
Plumber-M Engineering Services at Trillium Health Partners
Mississauga, ON L5B 1B8, Canada - Full Time
Skills Needed
Protection, Mechanics, Completion, Electricity, Refrigeration, Groups, Privacy Act, Research, Hvac, Disabilities, Plumbing
Specialization
Refrigeration hvac electricity mechanics and cad/blue print reading
Qualification
Diploma
Vice President, Credit Services at BNY
Pune, maharashtra, India - Full Time
Skills Needed
Credit Risk Management, Treasury Services, Corporate Banking, Credit Underwriting, Financial Statement Analysis, Credit Structuring, Stakeholder Management, Communication, Credit Rating Mechanisms, Credit Systems, Risk Policies, Regulatory Requirements, Team Management, Ad Hoc Reporting, Portfolio Performance Monitoring, Emerging Risks Identification
Specialization
Candidates should have 7-10 years of experience in credit risk management or related fields, with a strong understanding of credit rating mechanisms and tools. An MBA in Finance or equivalent advanced finance degree is advantageous, along with experience in people management.
Experience Required
Minimum 5 year(s)
administrative services manager at Waterloo Independent School
Cambridge, ON N1R 7A5, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
AML - Associate - Fund Services at Morgan Stanley
Campus, Illinois, United States - Full Time
Skills Needed
Aml, Kyc, Client Services, Due Diligence, Compliance, Risk Management, Data Analysis, Documentation, Communication, Problem Solving, Attention To Detail, Teamwork, Microsoft Excel, Financial Regulations, Investor Relations, Operational Efficiency
Specialization
Candidates should have a Master’s Degree or MBA in a related field and 0 to 2 years of AML/KYC experience within a regulated financial services firm. Strong knowledge of global AML regulations and excellent communication skills are essential.
Supply Chain Services Associate at Vallen Distribution Inc
Largo, FL 33756, USA - Full Time
Skills Needed
Technical Proficiency, Customer Requirements, Supply Chain Operations, Communication Skills, Catering
Specialization
Inventory management distribution or similar roles
Qualification
Diploma
Receptionist - Family Services at Northern Lincolnshire Goole NHS Foundation Trust
SD7, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate, APAC People Services at Delivery Hero
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Employee Support, Case Management, Problem Solving, Time Management, Attention To Detail, Communication Skills, Hris, Ticketing Systems, Knowledge Management, Process Improvement, Compliance, Customer Support, Team Collaboration, Adaptability, Proactivity, Ownership
Specialization
1-2 years of experience in People Operations, HR, or Customer Service is required. Strong problem-solving skills and excellent communication in English are essential.
Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Medical Terminology, Epic, Financial Advocacy, Insurance Verification, Appointment Scheduling, HIPAA Compliance, Office Administration, Self-Arrival Technology, Service Recovery, Payment Collection, Patient Registration, Biometrics, Communication, Problem Solving, Technology Promotion

Industry

Hospitals and Health Care

Description
UPMC Mercy is hiring a Full Time Patient Services Representative to support the Wound Care Center! This position will work Monday-Friday with varied shifts depending on the need within the department. Shift times include: 6am-2:30pm, 6:30am-3pm, 7am-3:30pm, 7:30am-4pm. Preferred candidates will have previous experience with Epic. Purpose: A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments. Responsibilities: Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Assist with administrative duties in the office including but not limited to scanning of medical records and faxing Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference Schedule or connect patient to resources to schedule for ancillary services at checkout Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. Assist patients in education of financial responsibility and connect them to advocacy resources as needed Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries Promote MyUPMC patient portal and assist patients in registration when applicable Collect copayments and any other applicable patient payments at the point of service Provide a warm greeting for all patients Register patients in Biometrics (fingerprint recognition) program and explain benefits Confirm and/or update patient registration information at checkout Appropriately distribute / triage phone calls to other areas and / or clinical providers Schedule follow-up appointments within the practice at checkout Completion of high school graduate or equivalent is required. Experience with personal computer based applications, other various office equipment and proficient typing skills are preferred. Two years of experience in a medical / billing / fiscal or customer service function is preferred. Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
Responsibilities
The Patient Services Representative is responsible for welcoming patients, educating them on financial obligations, and assisting with appointment scheduling. They also handle administrative duties and ensure a high level of customer service throughout the patient experience.
Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Medical Terminology, Epic, Financial Advocacy, Insurance Verification, Appointment Scheduling, Hipaa Compliance, Office Administration, Self Arrival Technology, Service Recovery, Payment Collection, Patient Registration, Biometrics, Communication, Problem Solving, Technology Promotion
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical billing or customer service. Knowledge of medical terminology and experience with systems like Epic are also preferred.
Experience Required
Minimum 2 year(s)
Patient Services Representative at TRI-CENTURY EYE CARE PC
Doylestown, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Appointment Management, Insurance Verification, Medical Records Maintenance, Communication, Coordination, Administrative Support, Organizational Skills, Attention To Detail, Multitasking, Hipaa Compliance, Clerical Tasks, Problem Solving, Teamwork, Verbal Communication, Electronic Medical Records
Specialization
Candidates must have a high school diploma or equivalent and at least 1 year of experience in a medical office or customer service role. Proficiency in basic office software and strong communication skills are also required.
Architecte Microservices - H/F at Alten
Toulouse, Occitania, France - Full Time
Skills Needed
Microservices, Cloud, On Premise, Docker, Kubernetes, Api Gateway, Devops, Ci/Cd, Software Development, Architecture Design, Technical Leadership, Team Collaboration, Innovation, Crisis Management, Training, Community Engagement
Specialization
Candidates should have a degree in engineering or a master's level education and proven experience in microservices architecture. Proficiency in Docker, Kubernetes, and DevOps practices is essential, along with strong analytical and leadership skills.
Experience Required
Minimum 5 year(s)
Player Services Representative at Landrys Inc
Laughlin, NV 89029, USA - Full Time
Skills Needed
Interpersonal Skills, Decision Making, 10 Key
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Patient Registration, Customer Service, Epic, Medical Terminology, Insurance Verification, Financial Responsibility, Service Recovery, Administrative Duties, Biometrics, Healthcare Navigation, Appointment Scheduling, Communication Skills, Typing Skills, Office Equipment, Self Arrival Technology, Hipaa Compliance
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical, billing, or customer service roles. Knowledge of medical terminology and familiarity with EPIC or similar health records systems is also preferred.
Experience Required
Minimum 2 year(s)
Family Services Specialist III at New LHRC External Career Site
Waynesboro, Virginia, United States - Full Time
Skills Needed
Social Work Principles, Crisis Intervention, Effective Communication, Motivational Interviewing, Assessment, Community Resources, Team Building, Evidenced Based Practices, Service Planning, Monitoring And Evaluation, Client Centered Planning, Emergency Response, Legal Services, Mental Health Services, Substance Abuse Treatment, Financial Services
Specialization
Candidates must have a bachelor's degree in a human services field or related experience, along with completion of mandated training within the first year. A valid driver's license and a clean driving record are also required, along with the ability to pass various background checks.
Experience Required
Minimum 2 year(s)
Lead Guest Services Team Member at Pilot Company
Winnemucca, Nevada, United States - Full Time
Skills Needed
Cash Handling, Customer Service, Team Leadership, Conflict Resolution, Sales Promotion, Organizational Skills, Compliance, Merchandise Processing, Report Completion, Shift Management, Problem Solving, Communication, Cleaning, Stocking, Deli Maintenance, Guest Interaction
Specialization
Candidates should have experience in cash handling and customer service. They must be able to lead a team and maintain compliance with company policies.
Sales Associate-Print&Services at Staples
Pickering, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Lead Guest Services Team Member at Pilot Company
Balgonie, Saskatchewan, Canada - Full Time
Skills Needed
Customer Service, Retail Operations, Cash Handling, Team Leadership, Conflict Resolution, Sales Promotion, Organizational Skills, Communication Skills, Problem Solving, Flexibility, Attention To Detail
Specialization
Candidates should have previous experience or knowledge of retail operations and possess incredible customer service skills. Proficiency with calculators, computers, and the ability to work as part of a team are also required.
Patient Services Coordinator I at Texas Oncology
Flower Mound, TX 75028, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Patient Services Representative at UPMC
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Patient Interaction, Payment Collection, Appointment Scheduling, Insurance Verification, Financial Education, Medical Terminology, Customer Service, Administrative Tasks, Technology Promotion, Service Recovery, Data Entry, Communication Skills, Problem Solving, Office Equipment Proficiency, Health Records Systems, Follow Up
Specialization
A high school diploma is required, with an associate degree preferred. Two years of experience in a medical or customer service role is preferred, along with knowledge of medical terminology and health records systems.
Experience Required
Minimum 2 year(s)
Lead Food Services Team Member at Pilot Company
Caledonia, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Teamwork, Restaurant Operations, Cash Handling, Food Safety, Hospitality Standards, Training, Cleaning Processes, Labor Monitoring, Safety Policies, Suggestive Selling, Marketing Compliance, Operational Standards, Performance Management, Communication
Specialization
Candidates should have previous experience or working knowledge of restaurant operations and possess incredible customer service skills. Proficiency with calculators, computers, and the ability to work as part of a team are also required.
Protective Services Instructor at Career Systems Development Corporation
Troutdale, Oregon, United States - Full Time
Skills Needed
Classroom Management, Curriculum Development, Student Evaluation, Internship Coordination, Certification Testing, Physical Demonstrations, Case Management, Security Knowledge, Teaching Experience, Work Based Learning, Positive Atmosphere, Lesson Planning, Career Transition Services, Fitness Activities, Job Corps Documentation, Relationship Building
Specialization
Candidates must hold a Guard Card or Guard Trainer Certification and have practical experience in Security and Protective Services. A high school diploma is required, with preferred qualifications including a bachelor's degree and teaching experience.
Experience Required
Minimum 2 year(s)
Plumber-M Engineering Services at Trillium Health Partners
Mississauga, ON L5B 1B8, Canada - Full Time
Skills Needed
Protection, Mechanics, Completion, Electricity, Refrigeration, Groups, Privacy Act, Research, Hvac, Disabilities, Plumbing
Specialization
Refrigeration hvac electricity mechanics and cad/blue print reading
Qualification
Diploma
Vice President, Credit Services at BNY
Pune, maharashtra, India - Full Time
Skills Needed
Credit Risk Management, Treasury Services, Corporate Banking, Credit Underwriting, Financial Statement Analysis, Credit Structuring, Stakeholder Management, Communication, Credit Rating Mechanisms, Credit Systems, Risk Policies, Regulatory Requirements, Team Management, Ad Hoc Reporting, Portfolio Performance Monitoring, Emerging Risks Identification
Specialization
Candidates should have 7-10 years of experience in credit risk management or related fields, with a strong understanding of credit rating mechanisms and tools. An MBA in Finance or equivalent advanced finance degree is advantageous, along with experience in people management.
Experience Required
Minimum 5 year(s)
administrative services manager at Waterloo Independent School
Cambridge, ON N1R 7A5, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 5 year(s)
AML - Associate - Fund Services at Morgan Stanley
Campus, Illinois, United States - Full Time
Skills Needed
Aml, Kyc, Client Services, Due Diligence, Compliance, Risk Management, Data Analysis, Documentation, Communication, Problem Solving, Attention To Detail, Teamwork, Microsoft Excel, Financial Regulations, Investor Relations, Operational Efficiency
Specialization
Candidates should have a Master’s Degree or MBA in a related field and 0 to 2 years of AML/KYC experience within a regulated financial services firm. Strong knowledge of global AML regulations and excellent communication skills are essential.
Supply Chain Services Associate at Vallen Distribution Inc
Largo, FL 33756, USA - Full Time
Skills Needed
Technical Proficiency, Customer Requirements, Supply Chain Operations, Communication Skills, Catering
Specialization
Inventory management distribution or similar roles
Qualification
Diploma
Receptionist - Family Services at Northern Lincolnshire Goole NHS Foundation Trust
SD7, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate, APAC People Services at Delivery Hero
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Employee Support, Case Management, Problem Solving, Time Management, Attention To Detail, Communication Skills, Hris, Ticketing Systems, Knowledge Management, Process Improvement, Compliance, Customer Support, Team Collaboration, Adaptability, Proactivity, Ownership
Specialization
1-2 years of experience in People Operations, HR, or Customer Service is required. Strong problem-solving skills and excellent communication in English are essential.