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Senior Manager, Expert Services at ServiceNow
Minato, , Japan - Full Time
Skills Needed
Executive Relationships, Enterprise Architecture, Digital Transformation, Consulting, Team Management, Ai Integration, Client Engagement, Performance Management, Solution Design, Customer Outcomes, Thought Leadership, Stakeholder Management, Technical Implementation, Business Objectives, Servicenow Knowledge, High Performing Teams
Specialization
Candidates should have 3-5 years of management consulting experience with a focus on technology transformations. Strong executive relationships and experience in digital transformation design and implementation are essential.
Experience Required
Minimum 5 year(s)
Technical Services Administrator at FOOD FORENSICS LTD
Norwich NR3 2BT, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Assistant Manager Guest Services at Accor
Nashik, maharashtra, India - Full Time
Skills Needed
Leadership, Communication, Guest Service, Staff Scheduling, Inventory Management, Training, Performance Appraisal, Motivation, Brand Standards, Standard Operating Procedures, Order Delivery
Specialization
A Bachelor's degree in Hotel Management is required along with at least 2 years of supervisory experience in food and beverage. Strong leadership and communication skills are essential for this role.
Experience Required
Minimum 2 year(s)
Service Manager - Field Services at Enprotech Corp
Lansing, Michigan, United States - Full Time
Skills Needed
Field Service Management, Heavy Machinery, Supervision, Blueprint Interpretation, Technical Assistance, Analytical Thinking, Problem Solving, Communication Skills, Microsoft Office Suite, Ms Project, Safety Compliance, Team Development, Project Management, Quality Verification, Customer Risk Management, Ehs Initiatives
Specialization
Candidates should have a high school diploma and at least 5 years of field service management experience in a heavy machinery or construction environment. Additional skills include the ability to read technical documents and strong problem-solving capabilities.
Experience Required
Minimum 5 year(s)
Team Leader - Wellbeing Services at Rossendale Hospice
RB7, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Project (Client Services) Manager at Genentech
Holly Springs, North Carolina, USA - Full Time
Skills Needed
Good Communication Skills
Specialization
Engineering
Qualification
MBA
Shift Manager, Passenger Services at Envoy Air Inc.
Los Angeles, California, United States - Full Time
Skills Needed
N/A
Specialization
Candidates should have relevant experience in passenger services and strong leadership skills. Excellent communication and problem-solving abilities are essential for this position.
Experience Required
Minimum 2 year(s)
Visitor Services Ambassador - PT at Intrepid Museum
New York, New York, United States - Full Time
Skills Needed
Customer Service, Communication, Public Speaking, Problem Solving, Attention To Detail, Organizational Skills, Team Coordination, Crowd Control, Exhibit Knowledge, Flexibility, Engagement, Historical Knowledge, Positive Attitude, Work Ethic, Adaptability, Multilingual
Specialization
Candidates should have a high school diploma and at least one year of customer service experience, preferably in a museum or attraction setting. Strong communication skills and the ability to resolve guest issues independently are essential.
Director, Technical Services - IT at Barber National Institute
Erie, PA 16501, USA - Full Time
Skills Needed
Leadership, Information Systems, Network Systems, It Operations, Team Development, Strategic Initiatives, Telecommunications Systems, Business Acumen
Specialization
Information systems computer science/engineering or related field with 5 years of prior management experience or
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Marketing Services Senior Manager at Visa
Bishkek City, , Kyrgyzstan - Full Time
Skills Needed
Marketing, Client Relationship Management, Negotiation, Strategic Thinking, Data Analysis, Project Management, Presentation Skills, Communication Skills, Team Collaboration, Creative Thinking, Business Development, Campaign Management, Multicultural Sensitivity, Self Management, Problem Solving, Adaptability
Specialization
Candidates should have significant experience in marketing, particularly with large clients, and a strong understanding of the payments industry. A master's degree in business or a related field is required, along with excellent negotiation and relationship management skills.
Experience Required
Minimum 10 year(s)
HR Shared Services Administrator at Culina Group
Warrington, England, United Kingdom - Full Time
Skills Needed
Administrative Experience, Organizational Skills, Attention To Detail, Ability To Work Under Pressure, Teamwork, Communication Skills, Sap Hr System, Smart Recruiter Ats
Specialization
Candidates should have previous experience in an administrative role and possess strong organizational skills. Attention to detail and the ability to prioritize tasks effectively are essential.
Clinical Services Admin Assistant at FAMILY & CHILDREN SERVICES, INC.
Kalamazoo, Michigan, United States - Full Time
Skills Needed
Administrative Support, Data Entry, Microsoft Office, Organizational Skills, Attention To Detail, Problem Solving, Analytical Skills, Communication Skills, Cultural Competency, Database Management, Report Generation, Filing, Receptionist Duties, Statistical Tracking, Lean Processes, Compliance
Specialization
A high school diploma or GED is required, with a preference for a bachelor's degree in a Human Services field. At least 2 years of relevant experience in an office setting is preferred, along with proficiency in data entry and Microsoft Office.
Experience Required
Minimum 2 year(s)
Senior Building Services Officer at EML
Adelaide, South Australia, Australia - Full Time
Skills Needed
Office Supervision, Facilities Management, Project Management, Team Supervision, Microsoft Office Suite, Communication Skills, Relationship Management, Organizational Skills, Time Management, Priority Management
Specialization
A minimum of 2 years of hands-on experience in an office supervisor or facilities role is required. Experience in project management and supervising small teams is desirable.
Experience Required
Minimum 2 year(s)
ASSISTANT EVENT SERVICES MANAGER at Hyatt Regency Chesapeake Bay Golf Resort Spa and Marina
Cambridge, Maryland, USA - Full Time
Skills Needed
Communication Skills, Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Environmental Services Assistant at Chris OBrien Lifehouse
CN2, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Class 2 - Garage Services Driver at Slicker Recycling
Newport NP19 4PL, , United Kingdom - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Park Services Assistant - Grounds at Away Resorts
Ventnor PO38 3LU, , United Kingdom - Full Time
Skills Needed
Job Satisfaction, Fun Loving, Gardening, It, Training
Qualification
Graduate
Assistant Guest Services Manager at BaxterStorey
City of London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Team Management, Communication Skills, Organizational Skills, Proactive Approach, Personal Presentation, Flexibility, Hr Protocol Familiarity
Specialization
Candidates should have experience in delivering high-level customer service and managing a diverse team in a similar environment. Familiarity with HR protocols and a proactive, customer-focused approach are essential.
Experience Required
Minimum 5 year(s)
Java Developer with Microservices at Capco Singapore
Pune, maharashtra, India - Full Time
Skills Needed
Java, Microservices, Spring Boot, Rest Services, Continuous Delivery, Tdd, Automated Testing, Data Integration, Oracle, Postgresql, Mysql, Nosql, Kubernetes, Ansible, Ai/Ml, Communication Skills
Specialization
Candidates should have demonstrable experience in Continuous Delivery methods, microservice architecture, and REST services. Proficiency in Java 17 or above and Spring Boot components is essential, along with strong communication skills.
Experience Required
Minimum 2 year(s)
Client Travel Services Consultant at ExploreMore with Fran
Miami, Florida, United States - Full Time
Skills Needed
Travel Recommendations, Client Relationships, Itinerary Planning, Research, Supplier Training, Certifications, Performance Based Earnings
Specialization
The role requires a passion for discovering destinations and sharing that excitement with others. Expanding knowledge through supplier training and certifications is also emphasized.
Senior Manager, Expert Services at ServiceNow
Minato, , Japan -
Full Time


Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

0.0

Posted On

07 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Executive Relationships, Enterprise Architecture, Digital Transformation, Consulting, Team Management, AI Integration, Client Engagement, Performance Management, Solution Design, Customer Outcomes, Thought Leadership, Stakeholder Management, Technical Implementation, Business Objectives, ServiceNow Knowledge, High Performing Teams

Industry

Software Development

Description
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Develop strong executive relationships with Enterprise Architect, C-Level Executives and business leaders Understand business objectives and outcomes to support the Success Architect in developing a customer roadmap Enterprise Architecture Responsible for analyzing and translating business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectives Engages with customer enterprise architects to position ServiceNow as the digital transformation platform integrated with the core systems Assist Customer Outcomes sales with Staffing and Scoping Projects Advocate/champion ServiceNow’s advisory and expert services best practices and industry use cases with clients Work with clients and ServiceNow teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption and on-going support Contribute thought leadership (methodology and white papers) on how Advisory, Expert Services, and Co-Delivery can optimize to achieve customer outcomes Guide a customer down a prescriptive solution design and manage through the technical implementation decision points Define solutions across the platform that align to out of the box capabilities Support the sales effort scoping and estimation that refine the customer vision and capabilities into activities and estimates Deliver high customer sat metrics for assigned accounts Manage a team of 4 - 8 consultants Responsible for all aspects of employee performance management for your team, including career development, performance reviews, Individual Development Plans, guidance and mentoring Responsible for the successful achievement of the expert services KPIs, Quality Assurance of the customer engagements for your direct reports Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Minimum 3 -5 years in management consulting leadership role at a top-tier consulting company or equivalent focused on technology (Digital/SaaS/Enterprise Software) enabled transformations Proven track record of success at F50-500 accounts Understanding of issues and imperatives driving digital transformation across industry Depth in digital transformation design, implementation, and management Deep expertise in one industry, “minors” in one or two additional industries Middle and back office functional experience Transformation experience Strong executive relationships with CIO, CFO, CHRO and business line leaders Experience identifying business objectives and solving business challenges Experience serving as part of a key client account leadership team Successful experience integrating with other account functions in developing and implementing account strategies and Customer Outcomes plans Experience owning outcomes/accountability to a CxO position Co-Delivery experience with Big 4, large SIs Knowledge of ServiceNow - minimal, ideal is knowledge and experience with multiple ServiceNow product suites Successful track record of managing high performing teams Player Coach / Mentality Demonstrated success managing teams to KPIs across a portfolio of customer engagements Must be native level in Japanese and fluent in English Must be authorized to work in Japan JV20 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Responsibilities
Develop strong executive relationships and understand business objectives to support customer roadmaps. Manage a team of consultants to ensure successful project delivery and high customer satisfaction metrics.
Senior Manager, Expert Services at ServiceNow
Minato, , Japan - Full Time
Skills Needed
Executive Relationships, Enterprise Architecture, Digital Transformation, Consulting, Team Management, Ai Integration, Client Engagement, Performance Management, Solution Design, Customer Outcomes, Thought Leadership, Stakeholder Management, Technical Implementation, Business Objectives, Servicenow Knowledge, High Performing Teams
Specialization
Candidates should have 3-5 years of management consulting experience with a focus on technology transformations. Strong executive relationships and experience in digital transformation design and implementation are essential.
Experience Required
Minimum 5 year(s)
Technical Services Administrator at FOOD FORENSICS LTD
Norwich NR3 2BT, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Assistant Manager Guest Services at Accor
Nashik, maharashtra, India - Full Time
Skills Needed
Leadership, Communication, Guest Service, Staff Scheduling, Inventory Management, Training, Performance Appraisal, Motivation, Brand Standards, Standard Operating Procedures, Order Delivery
Specialization
A Bachelor's degree in Hotel Management is required along with at least 2 years of supervisory experience in food and beverage. Strong leadership and communication skills are essential for this role.
Experience Required
Minimum 2 year(s)
Service Manager - Field Services at Enprotech Corp
Lansing, Michigan, United States - Full Time
Skills Needed
Field Service Management, Heavy Machinery, Supervision, Blueprint Interpretation, Technical Assistance, Analytical Thinking, Problem Solving, Communication Skills, Microsoft Office Suite, Ms Project, Safety Compliance, Team Development, Project Management, Quality Verification, Customer Risk Management, Ehs Initiatives
Specialization
Candidates should have a high school diploma and at least 5 years of field service management experience in a heavy machinery or construction environment. Additional skills include the ability to read technical documents and strong problem-solving capabilities.
Experience Required
Minimum 5 year(s)
Team Leader - Wellbeing Services at Rossendale Hospice
RB7, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Project (Client Services) Manager at Genentech
Holly Springs, North Carolina, USA - Full Time
Skills Needed
Good Communication Skills
Specialization
Engineering
Qualification
MBA
Shift Manager, Passenger Services at Envoy Air Inc.
Los Angeles, California, United States - Full Time
Skills Needed
N/A
Specialization
Candidates should have relevant experience in passenger services and strong leadership skills. Excellent communication and problem-solving abilities are essential for this position.
Experience Required
Minimum 2 year(s)
Visitor Services Ambassador - PT at Intrepid Museum
New York, New York, United States - Full Time
Skills Needed
Customer Service, Communication, Public Speaking, Problem Solving, Attention To Detail, Organizational Skills, Team Coordination, Crowd Control, Exhibit Knowledge, Flexibility, Engagement, Historical Knowledge, Positive Attitude, Work Ethic, Adaptability, Multilingual
Specialization
Candidates should have a high school diploma and at least one year of customer service experience, preferably in a museum or attraction setting. Strong communication skills and the ability to resolve guest issues independently are essential.
Director, Technical Services - IT at Barber National Institute
Erie, PA 16501, USA - Full Time
Skills Needed
Leadership, Information Systems, Network Systems, It Operations, Team Development, Strategic Initiatives, Telecommunications Systems, Business Acumen
Specialization
Information systems computer science/engineering or related field with 5 years of prior management experience or
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Marketing Services Senior Manager at Visa
Bishkek City, , Kyrgyzstan - Full Time
Skills Needed
Marketing, Client Relationship Management, Negotiation, Strategic Thinking, Data Analysis, Project Management, Presentation Skills, Communication Skills, Team Collaboration, Creative Thinking, Business Development, Campaign Management, Multicultural Sensitivity, Self Management, Problem Solving, Adaptability
Specialization
Candidates should have significant experience in marketing, particularly with large clients, and a strong understanding of the payments industry. A master's degree in business or a related field is required, along with excellent negotiation and relationship management skills.
Experience Required
Minimum 10 year(s)
HR Shared Services Administrator at Culina Group
Warrington, England, United Kingdom - Full Time
Skills Needed
Administrative Experience, Organizational Skills, Attention To Detail, Ability To Work Under Pressure, Teamwork, Communication Skills, Sap Hr System, Smart Recruiter Ats
Specialization
Candidates should have previous experience in an administrative role and possess strong organizational skills. Attention to detail and the ability to prioritize tasks effectively are essential.
Clinical Services Admin Assistant at FAMILY & CHILDREN SERVICES, INC.
Kalamazoo, Michigan, United States - Full Time
Skills Needed
Administrative Support, Data Entry, Microsoft Office, Organizational Skills, Attention To Detail, Problem Solving, Analytical Skills, Communication Skills, Cultural Competency, Database Management, Report Generation, Filing, Receptionist Duties, Statistical Tracking, Lean Processes, Compliance
Specialization
A high school diploma or GED is required, with a preference for a bachelor's degree in a Human Services field. At least 2 years of relevant experience in an office setting is preferred, along with proficiency in data entry and Microsoft Office.
Experience Required
Minimum 2 year(s)
Senior Building Services Officer at EML
Adelaide, South Australia, Australia - Full Time
Skills Needed
Office Supervision, Facilities Management, Project Management, Team Supervision, Microsoft Office Suite, Communication Skills, Relationship Management, Organizational Skills, Time Management, Priority Management
Specialization
A minimum of 2 years of hands-on experience in an office supervisor or facilities role is required. Experience in project management and supervising small teams is desirable.
Experience Required
Minimum 2 year(s)
ASSISTANT EVENT SERVICES MANAGER at Hyatt Regency Chesapeake Bay Golf Resort Spa and Marina
Cambridge, Maryland, USA - Full Time
Skills Needed
Communication Skills, Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Environmental Services Assistant at Chris OBrien Lifehouse
CN2, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Class 2 - Garage Services Driver at Slicker Recycling
Newport NP19 4PL, , United Kingdom - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Park Services Assistant - Grounds at Away Resorts
Ventnor PO38 3LU, , United Kingdom - Full Time
Skills Needed
Job Satisfaction, Fun Loving, Gardening, It, Training
Qualification
Graduate
Assistant Guest Services Manager at BaxterStorey
City of London, England, United Kingdom - Full Time
Skills Needed
Customer Service, Team Management, Communication Skills, Organizational Skills, Proactive Approach, Personal Presentation, Flexibility, Hr Protocol Familiarity
Specialization
Candidates should have experience in delivering high-level customer service and managing a diverse team in a similar environment. Familiarity with HR protocols and a proactive, customer-focused approach are essential.
Experience Required
Minimum 5 year(s)
Java Developer with Microservices at Capco Singapore
Pune, maharashtra, India - Full Time
Skills Needed
Java, Microservices, Spring Boot, Rest Services, Continuous Delivery, Tdd, Automated Testing, Data Integration, Oracle, Postgresql, Mysql, Nosql, Kubernetes, Ansible, Ai/Ml, Communication Skills
Specialization
Candidates should have demonstrable experience in Continuous Delivery methods, microservice architecture, and REST services. Proficiency in Java 17 or above and Spring Boot components is essential, along with strong communication skills.
Experience Required
Minimum 2 year(s)
Client Travel Services Consultant at ExploreMore with Fran
Miami, Florida, United States - Full Time
Skills Needed
Travel Recommendations, Client Relationships, Itinerary Planning, Research, Supplier Training, Certifications, Performance Based Earnings
Specialization
The role requires a passion for discovering destinations and sharing that excitement with others. Expanding knowledge through supplier training and certifications is also emphasized.
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