DESCRIPTION

Do you have a passion in learning and want to build a world-class learning ecosystem that prepares for our future? Do you thrive in building cross-functional partnerships and have strong customer obsession to build the needed capabilities across different businesses? If so, this role may be for you! We are seeking an experienced Sr. Manager to lead the ER learning strategy and ER Learning Team in EXR, which supports customers in Ops, Ops PXT and other businesses. and PXT. This strategic role will lead a team of instructional designers and programs leaders to drive the future of ER capability, partnering with stakeholders to drive excellence in ER learning initiatives.

Key job responsibilities

• Develop and execute a comprehensive vision, strategy and goals for the ER Learning team in EXR
• Lead and mentor a team of instructional designers and program leaders, fostering innovation and excellence
• Drive strategic initiatives that align with business objectives and enhance ER capabilities for EXR’s customers
• Partner with senior leadership to identify learning needs and opportunities
• Design and implement scalable learning solutions that meet organizational requirements
• Measure and report on the effectiveness and impact of learning programs, rooted in business objectives
• Manage program budgets and resource allocation effectively

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent experience
• 10+ years of Training, Learning & Development, ER, PXT or related field
• 7+ years of people management experience
• Proven track record of developing and implementing learning strategies or business programs at scale
• Strong understanding of ER practices and principles
• Experience working with and influencing senior leadership stakeholders
• Strong writing skills

PREFERRED QUALIFICATIONS

• Master’s degree in related field
• Experience in Operations or HR leadership roles
• Track record of successful program implementation in fast-paced environments
• Excellence in stakeholder management and influence
• Demonstrated ability to navigate ambiguity and drive results
  Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
  Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148,300/year in our lowest geographic market up to $245,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site

• Develop and execute a comprehensive vision, strategy and goals for the ER Learning team in EXR
• Lead and mentor a team of instructional designers and program leaders, fostering innovation and excellence
• Drive strategic initiatives that align with business objectives and enhance ER capabilities for EXR’s customers
• Partner with senior leadership to identify learning needs and opportunities
• Design and implement scalable learning solutions that meet organizational requirements
• Measure and report on the effectiveness and impact of learning programs, rooted in business objectives
• Manage program budgets and resource allocation effectivel