SCHEDULE AND SUPERVISION

The POEM Program Coordinator is a full-time (40 hours/week), exempt position that is remote or hybrid, serving the Greater Columbus area. While general work hours are 8:30 a.m. to 5:00 p.m., Monday through Friday, evening or weekend hours will be required to facilitate a biweekly support group and may occasionally be needed for events or other program or agency activities. The individual selected must be able to serve the Columbus community and be available for in-person work as needed, including support groups, events, activities, educational presentations, and team work sessions. This position reports to the POEM Central Program Manager.
POEM (Perinatal Outreach and Encouragement for Moms) is a growing and nationally recognized program of Mental Health America of Ohio that works to close gaps in care for pregnant and parenting people with perinatal mental health complications. POEM serves as a single-entry point of care through Peer CareConnect services: telehealth peer support and care navigation, support groups, a mentoring program, and direct access to perinatal mental health clinicians. POEM Rise provides all Peer CareConnect services exclusively by and for Black mothers and birthing persons. This position will entail up to 80% of work time providing Peer CareConnect services directly to program participants.

QUALIFICATIONS

Required:

• Personal experience with a perinatal mental health complication and obtain State of Ohio Peer Certification

within one year of hire (agency will assist with the certification process)

• Passion for mental health, comfortable discussing personal recovery * Experience working effectively with individuals from diverse backgrounds
• Strong communication skills, both verbal and written
• Solid organizational abilities with attention to detail and accuracy in administrative tasks
• Ability to work independently while contributing to a collaborative team environment
• Proficient with Microsoft Office Suite
• Experience with database management
• High School Diploma or GED
• Valid driver’s license or reliable means of transportation and state ID

PROGRAM RESPONSIBILITIES

• Provide Peer CareConnect services directly to program participants.
  o Utilize skills and personal life experiences to aid in the growth and recovery of participants
  o Model values and practices with clients that POEM has identified as supportive to the healing and recovery process
  o Maintain ethical practices of peer support as outlined by the Ohio Department of Mental Health and Addiction Services Ohio Peer Recovery Supporter Code of Ethics
  o Facilitate at least one bi-weekly support group meeting and serve as a backup facilitator for at least one support group per month, as needed
  o Maintain thorough and accurate daily documentation within the program database and complete quarterly database audits
  o Maintain established referral, follow-up, and outcomes tracking processes
  o Responsively handle incoming calls on the peer support line as assigned up to four times weekly.

o Provide peer support within online forums as assigned

• Assist in the regular maintenance of the Behavioral Health Provider and Resource Directories
• Assist with Columbus volunteer communications, recruitment, recognition, and appreciation efforts as needed

o Assist with volunteer screenings as needed

o Assist with the coordination and completion of mentor/mentee check-ins, including documentation

• Communicate and work collaboratively with program staff, volunteers, and external stakeholders as assigned
• Participate in program events and activities, including with the Rise branch, as assigned and applicable
• Assist with at least two education requests annually, including presentation/tabling as needed

OTHER RESPONSIBILITIES

• Participate in agency events and activities, and work collaboratively with agency staff
• Other duties, within the reason and scope of the position’s primary duties, may be assigned after consultation with the employee and supervisor

TO APPLY, PLEASE SUBMIT YOUR RESUME AND COVER LETTER VIA EMAIL TO HIRING@MHAOHIO.ORG BY SEPTEMBER 10, 2025. SELECTED APPLICANTS WILL BE INVITED TO SCHEDULE AN INTERVIEW TO FURTHER DISCUSS THE ROLE.

The mission of MHAOhio is to transform how people think about mental illness, make it easier to get help, and give people the support they need to get better and stay better. Our guiding principles include responsibility, respect, inclusivity, expertise, trust, communication, emotional health, and equity. We are committed to recruiting and continually cultivating a diverse and inclusive workplace.
Employer is EOE/AA/M/F/D/V
Job Type: Full-time
Pay: $41,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Application Question(s):

• Do you identify as a peer to parenting women of color with mental health complications?

Work Location: Hybrid remote in Columbus, OH 4320