Job Title: Service Desk Engineer (End User Support) - this is an apprenticeship role.
Hours: 37.5 hours a week, Monday to Friday.
Location: Based from our Newcastle office. There will be occassional remote working flexibility.
Salary: £15,000 depending on skills & experience

WHY JOIN US?

Joining Cybit means becoming part of a dynamic and outcome-focused team that spans locations in Berkshire and Newcastle. Our team of over 100 people value each other first and foremost, respect the talent, ideas and skills we can contribute to making Cybit a special and rewarding place to work.
At Cybit, you are recognised and valued, and you can make a real difference to how our company delivers and is viewed as a brand.
If you’re looking for a challenging and fulfilling career in technology, Cybit is the place for you. Together, we will create a safer, more resilient future for everyone.

Working within the End User Support team, the Service Desk Engineer provides technical support and maintenance to all supported IT business users, systems, hardware, and applications. Whilst providing expert technical support, the Service Desk Engineer will ensure incidents and requests are resolved in an efficient and professional manner in line with service level commitments.