As the Senior Manager for Business Analysis, you will be providing leadership to the Business Analysis cohort and having oversight and input across the business analysis deliverables of the project portfolio. You will be ensuring that business cases and program and project requirements are properly captured to the required level of detail, accuracy, and timeliness.
This is a 2-year maximum-term position.

What will you be doing?

• Creating an environment where our people and teams are enabled, actively promoting cross-functional teams and collaboration within the centre of excellence for Business Analysis to build consistent capability across the team, and providing career pathways for the Business Analysts.
• Providing effective leadership to the Business Analysis team, aligned to the RAC purpose, mission and vision, ensuring ultimate accountability for all team deliverables.
• Acting as an escalation point for the Team Leads – Business Analysis.
• Assisting Team Leads – Business Analysis & Business Analysts with their overall accountability for delivering accurate and timely business requirements.
• Managing the cost allocation model to ensure utilisation of business analysis resources.
• Improving efficiency and effectiveness and the delivery of successful business cases and project requirements.
• Developing and maintaining strong, effective working relationships with key stakeholders across the business.

What are we looking for in you?

• Demonstrated success steering complex, business-led change programmes in large, customer-centric organisations, consistently delivering measurable outcomes on time and within budget.
• Proven ability to craft and nurture cross-functional, high-identity teams, fostering a culture of collaboration, accountability and continuous improvement across the BA function.
• Experience in leading a cross functional teams and management of stakeholders
• Expertise in managing cost-allocation models and maximising utilisation of BA resources, ensuring every project delivers clear value and strong return on investment.
• Able to anticipate future business needs, translate them into breakthrough strategies, and cultivate innovative practices that keep RAC ahead of industry trends. .
• Highly collaborative — building partnerships and working collaboratively with others to meet shared objectives
• Relevant Business Analysis qualifications are desirable (BABOK etc).

What can we offer you?

• A 2 year max-term arrangement to support staff internal movements.
• Join a team that values personal development and enables continuous learning opportunities, certifications, and career progression within a supportive and growth-focused environment.
• Benefit from flexible and hybrid working arrangements, including temporary remote work options and a focus on work-life balance.
• Contribute to high-impact projects or products that directly enhance RACWA’s services to its members and the community.
• Be part of an organisation that embraces diversity and inclusion, ensuring a welcoming environment for all employees.
• Take advantage of a strong focus on employee wellbeing, including mental health support, wellness programs, and fitness incentives.
• Engage in meaningful community and social responsibility initiatives that align with RACWA’s values and mission.

About RAC
RAC WA is a member-focused organisation dedicated to serving the Western Australian community. Our mission is to create a safer, more sustainable, and connected future for all Western Australians.
RAC values inclusivity, diversity, and flexibility in the workplace. As an Equal Opportunity Employer, we welcome everyone. For assistance during the application process, contact jason.crooks@rac.com.au

• Creating an environment where our people and teams are enabled, actively promoting cross-functional teams and collaboration within the centre of excellence for Business Analysis to build consistent capability across the team, and providing career pathways for the Business Analysts.
• Providing effective leadership to the Business Analysis team, aligned to the RAC purpose, mission and vision, ensuring ultimate accountability for all team deliverables.
• Acting as an escalation point for the Team Leads – Business Analysis.
• Assisting Team Leads – Business Analysis & Business Analysts with their overall accountability for delivering accurate and timely business requirements.
• Managing the cost allocation model to ensure utilisation of business analysis resources.
• Improving efficiency and effectiveness and the delivery of successful business cases and project requirements.
• Developing and maintaining strong, effective working relationships with key stakeholders across the business