POSITION SUMMARY:

The People Business Partner (PBP) serves as a trusted advisor to leaders and team members at our Portillo’s Food Service (PFS) manufacturing plants and identified business units at the Restaurant Support Center (RSC) to bring Portillo’s purpose to life: creating lifelong memories by igniting the senses with unrivaled food and experiences. This role plays a key part in aligning people strategies with business goals while fostering a culture rooted in our Values of Family, Greatness, Energy, and Fun.
The PBP provides thought partnership, data-driven insights, and hands-on support across all aspects of the team member lifecycle, including attracting and developing talent, driving engagement, supporting performance, and strengthening organizational effectiveness. By anticipating needs, solving challenges, and modeling our Values, the PBP ensures leaders are equipped to build strong teams, deliver best-in-class results, and create an environment where every team member can thrive.

EDUCATIONAL LEVEL/CERTIFICATIONS

• Bachelor’s degree in business or related field
• Professional certification preferred (PHR/SPHR or SHRM-CP/SHRM-SCP)

WORK EXPERIENCE, QUALIFICATIONS, KNOWLEDGE, SKILLS, ABILITIES

• 8+ years of progressive HR experience across generalist and business partner roles, with a track record of supporting diverse functions and driving business results
• Bilingual in English and Spanish strongly preferred
• Prior experience in manufacturing and/or food production strongly preferred; multi-unit experience beneficial
• Labor relations experience required
• Proven ability to handle highly confidentiality information with discretion
• Skilled at building strong relationships across all levels of the organization to foster trust, collaboration, and results
• Recognized developer of talent through setting clear expectations, coaching, encouragement, and leveraging team strengths
• Ability to inspire and motivate others by setting a clear vision, creating confidence, and driving high performance
• Consistently holds self and others accountable for results through fair and transparent performance management
• Experience leading organizational change aligned with company purpose, values, and strategic direction
• Strong leadership background with a proven track record of developing and sustaining high-performing teams
• Effective communicator who listens actively, conveys information clearly, and presents content in a concise and engaging manner
• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint; experience with Workday preferred

Please refer the Job description for details