X-Copper Professional Corporation, a premier law firm with over 20 years of experience in the legal community, is seeking a Licensed Paralegal to join our downtown Toronto branch. With more than 18 branches across Ontario and Alberta and a commitment to continued growth, we offer a dynamic and supportive environment for our team.
Role Overview: Reporting to the Branch/Regional Manager, the Intake Paralegal will play a pivotal role in delivering exceptional customer service to both prospective and active clients, conducting consultations in-person, via telephone, and email. They will manage client files and appointments with precision, ensure confidentiality of all corporate and client information, and correspond professionally with courts, agents, clients, and colleagues. The Paralegal will manage case files independently guiding clients from intake through to resolution.

QUALIFICATIONS & SKILLS:

• P1 Paralegal License (required)
• Minimum of 2 years of previous paralegal experience (preferred)
• Must be in good standing with the Law Society of Ontario
• Intermediate computer literacy using Microsoft and any internal company software
• Excellent communication, negotiation and conflict management skills
• Comprehensive understanding of the POA/HTA and Criminal Code of Canada (preferred)
• Ability to multitask and prioritize in a fast-paced work environment
• Strong time management skills
• Great attention to detail; inputting information and data entry
• Strong sales and customer service experience
  Job Types: Full-time, Permanent
  Pay: From $45,000.00 per year

Benefits:

• Employee assistance program
• Life insurance

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Toronto, ON M5G 2E5: reliably commute or plan to relocate before starting work (required)

Application question(s):

• What are your salary expectations for this role?

Experience:

• Paralegal: 1 year (preferred)

Licence/Certification:

• P1 license (required)

Work Location: In perso

• Provide exceptional customer service to prospective and active clients
• Conduct in-person, telephone, and email consultations for prospective clients
• Accurately schedule client files and appointments
• Maintain confidentiality of all corporate and client information
• Correspond professionally with courts, agents, clients, and co-workers
• Review and draft legal documents
• Maintain general correspondence via telephone, email, and fax inquiries
• Request and receive disclosures
• Comply with all corporate policies and procedures
• Assist with clerical duties such as data entry, filing, and maintaining/organizing company records
• General duties as otherwise required by management