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Principal Business Insights Analyst- Payments at Citizens
Newark, Delaware, United States - Full Time
Skills Needed
Sql, Python, Financial Modeling, Roi Analysis, Payments Analytics, Business Case Development, Data Analysis, Kpi Tracking, Scenario Planning, Statistical Modeling, Machine Learning, Cross Functional Collaboration, Agile Methodology, Customer Segmentation, Strategic Thinking, Quantitative Analysis
Specialization
Requires a Bachelor's degree in a quantitative field and 3+ years of experience in business analysis with proficiency in SQL. Preferred qualifications include an MBA, Python skills, and specific expertise in payments economics and financial datasets.
Experience Required
Minimum 2 year(s)
Corporate Banking Credit Analyst I at Citizens
Hartford, Connecticut, United States - Full Time
Skills Needed
Financial Analysis, Credit Underwriting, Financial Statement Spreading, Profitability Modeling, Market Research, Risk Mitigation, Credit Policy Application, Commercial Banking, Written Communication, Verbal Communication, Account Management, Data Analysis
Specialization
A Bachelor's degree is required, with a strong preference for 1-3 years of commercial banking experience or formal credit training. Candidates must possess skills in financial statement spreading, profitability modeling, and effective communication.
Experience Required
Minimum 2 year(s)
Home Mortgage Secondary Marketing Operations Senior Specialist at Citizens
Franklin, Tennessee, United States - Full Time
Skills Needed
Underwriting, Loan Documentation, Compliance, Data Analysis, Communication, Credit Analysis, Investor Guidelines, Regulatory Requirements
Specialization
Candidates should have 2-3 years of underwriting experience in mortgage lending and the ability to assess loan documentation for compliance. Strong analytical and communication skills are also required.
Experience Required
Minimum 2 year(s)
Citizens Teller - Bilingual - Spanish Required at Citizens
Providence, Rhode Island, United States - Full Time
Skills Needed
Cash Handling, Customer Service, Digital Technology Proficiency, Communication Skills, Problem Solving, Spanish Fluency, Financial Product Knowledge, Transaction Processing, Needs Identification, Multitasking, Collaboration, Detail Oriented
Specialization
Requires a high school diploma or GED with at least 6 months of transaction processing experience and 1 year of customer service experience. Must be bilingual in Spanish and comfortable using digital technology.
Customer Service Representative - Second Shift at Citizens
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Verbal Communication, Problem Solving, Interpersonal Skills, Multi Tasking, Computer Proficiency, Listening Skills, Detail Oriented, Product Recommendation, Conflict Resolution
Specialization
Requires a high school diploma or equivalent and at least one year of experience in a customer-facing role. Candidates must possess strong communication skills, computer proficiency, and the ability to complete a virtual job tryout.
Custodian & Maintenance Technician (Hybrid) at Citizens
Farmington Hills, Michigan, United States - Full Time
Skills Needed
Janitorial Services, Carpentry, Plumbing, Electrical Repair, Hvac Maintenance, Painting, Roofing, Facility Inspection, Cmms, Customer Service, Microsoft Office, Preventive Maintenance, Vendor Management, Inventory Management, Emergency Response, Safety Compliance
Specialization
Requires a High School Diploma or GED, a valid driver's license, and at least one year of janitorial and light carpentry experience. Must be physically able to lift 50+ pounds and travel between assigned locations.
Experience Required
Minimum 2 year(s)
Custodian Tech at Citizens
Bedford, Ohio, United States - Full Time
Skills Needed
Facility Maintenance, Cleaning, Customer Service, Inventory Management, Time Management, Independent Work, Ipad Proficiency, Iphone Proficiency, Prioritization, Physical Stamina
Specialization
Requires a high school diploma or equivalent and a valid driver's license. Candidates should have the ability to lift 50 lbs and preferably possess one or more years of experience.
ETS Risk Sr Analyst at Citizens
Johnston, Rhode Island, United States - Full Time
Skills Needed
Control Monitoring, Risk Management, Grc Archer, Devsecops, Ci/Cd Pipeline, Data Analytics, Iso 27001, Nist Csf, Sox, Glba, Tableau, Servicenow, Splunk, Process Mapping, Kri/Kci Development, Audit Support
Specialization
Requires a Bachelor's degree in Engineering, Risk Management, Statistics, or a quantitative field with five years of progressive experience. Must have technical expertise in GRC tools, cloud platforms, and information security frameworks like NIST and ISO 27001.
Experience Required
Minimum 5 year(s)
HSPD-12: Government Badging & Credentialing Specialist (Kansas City, MO) at Citizant
Kansas City, Missouri, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Identity Verification, Biometric Data Collection, Recordkeeping, Communication Skills, Organizational Skills, Confidentiality, Conflict Resolution, Administrative Support, Compliance Monitoring
Specialization
Requires a high school diploma or GED and the ability to obtain a Public Trust/MBI clearance. Candidates should be proficient in Microsoft Excel and possess strong interpersonal skills for customer-facing interactions.
HSPD-12: Government Badging & Credentialing Specialist (Austin) at Citizant
Austin, Texas, United States - Full Time
Skills Needed
Piv Card Enrollment, Identity Verification, Biometric Data Collection, Microsoft Excel, Customer Service, Data Security, Recordkeeping, Administrative Support, Interpersonal Communication, Confidentiality Management
Specialization
Requires a high school diploma or GED and the ability to obtain a Public Trust/MBI clearance. Candidates should be proficient in Microsoft Excel and possess strong organizational and communication skills.
HSPD-12: Government Badging & Credentialing Specialist (Austin) at Citizant
Austin, Texas, United States - Full Time
Skills Needed
Microsoft Excel, Piv Card Enrollment, Identity Verification, Biometric Data Collection, Customer Service, Data Security, Recordkeeping, Administrative Support, Interpersonal Communication, Conflict De Escalation
Specialization
Requires a High School diploma or GED and the ability to obtain a Public Trust/MBI clearance. Candidates should be proficient in Microsoft Excel and possess strong organizational and communication skills.
HSPD-12: Government Badging & Credentialing Specialist (Washington, D.C) at Citizant
Washington, District of Columbia, United States - Full Time
Skills Needed
Enrollment Process Management, Piv Card Activation, Biometric Data Collection, Identity Verification, Data Security, Customer Service, Microsoft Excel, Recordkeeping, Conflict De Escalation, Administrative Support, Confidentiality, Interpersonal Communication
Specialization
Requires a High School diploma or GED and the ability to obtain a Public Trust/MBI clearance. Candidates should be proficient in Microsoft Excel and possess strong organizational and communication skills.
HSPD-12: Government Badging & Credentialing Specialist (Baltimore, MD) at Citizant
Baltimore, Maryland, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Identity Verification, Biometric Data Collection, Recordkeeping, Communication Skills, Organizational Skills, Confidentiality, Conflict De Escalation, Administrative Support, Piv Card Enrollment
Specialization
Requires a High School diploma or GED and the ability to obtain a Public Trust/MBI clearance. Candidates should be proficient in Microsoft Excel and possess strong interpersonal skills for customer-facing interactions.
Citizens Banker - Bilingual - Spanish Required at Citizens
Cranston, Rhode Island, United States - Full Time
Skills Needed
Spanish Fluency, Customer Service, Sales, Financial Advising, Problem Solving, Relationship Building, Cash Handling, Digital Banking Proficiency, Communication Skills, Multitasking, Collaboration, Outbound Calling
Specialization
Requires a High School degree or GED and at least 2 years of experience in sales and customer service. Candidates must be bilingual in Spanish and meet all SAFE Act requirements, including pre-employment screening.
Experience Required
Minimum 2 year(s)
HSPD-12: Government Badging & Credentialing Specialist (Jackson, MS) at Citizant
Jackson, Mississippi, United States - Full Time
Skills Needed
Microsoft Excel, Piv Card Enrollment, Identity Verification, Biometric Data Collection, Customer Service, Data Security, Recordkeeping, Administrative Support, Interpersonal Communication, Confidentiality Management
Specialization
Requires a high school diploma or GED and the ability to obtain a Public Trust/MBI clearance. Candidates should be proficient in Microsoft Excel and possess strong organizational and communication skills.
TS Sales Associate at Citizens
New York, New York, United States - Full Time
Skills Needed
Sales Support, Treasury Solutions, Pipeline Development, Rfp Preparation, Financial Analysis, Pricing Strategy, Commercial Card Solutions, Client Relationship Management, Microsoft Office, Crm Tools, Product Demonstrations, Market Research, Cross Functional Collaboration, Onboarding Execution, Portfolio Maintenance, Stakeholder Management
Specialization
Requires a bachelor's degree in Business, Finance, or Economics and 2-5 years of experience in banking, treasury services, or sales support. Candidates must possess strong analytical skills and proficiency in Microsoft Office and CRM tools.
Experience Required
Minimum 2 year(s)
Data Scientist at Citizens
Boston, Massachusetts, United States - Full Time
Skills Needed
Python, Sql, R, Apache Kafka, Apache Spark, Pyspark, Hadoop, Aws Redshift, Tableau, Powerbi, Data Mining, Statistical Analysis, Git, Sas, Blackrock Aladdin, Qrm
Specialization
Requires a Bachelor's degree in Statistics, Data Science, or a related STEM field. Must possess technical proficiency in Python, SQL, big data platforms, and financial modeling tools like QRM and Aladdin.
Experience Required
Minimum 2 year(s)
Princpl Cyber Defense Ops Spec at Citizens
, , United States - Full Time
Skills Needed
Security Monitoring, Intrusion Analysis, Incident Handling, Data Loss Prevention, Privileged User Monitoring, Security Incident Management, Malware Detection, Threat Intelligence, Risk Based Monitoring, Mentorship, Technical Leadership, Cyber Defense Operations
Specialization
The candidate must be a senior-level individual contributor with expertise in cyber defense tactics and threat detection. A bachelor's degree is indicated as the study level for the position.
Experience Required
Minimum 10 year(s)
Retail Regional Manager at Citizens
Westwood, Massachusetts, United States - Full Time
Skills Needed
Performance Management, Coaching, Strategic Planning, P&L Management, Sales Growth, Customer Experience, Leadership, Stakeholder Management, Operational Integrity, Talent Development, Problem Resolution, Business Development
Specialization
Candidates must be able to lead high-performing teams and implement branded customer experiences consistently across multiple branches. The role requires strong capabilities in remote management and the ability to diagnose and resolve business issues quickly.
Experience Required
Minimum 10 year(s)
Commercial Banking Market Executive at Citizens
Coral Gables, Florida, United States - Full Time
Skills Needed
Commercial Sales, Credit Risk Management, Portfolio Administration, Financial Modeling, Relationship Management, Business Development, Performance Management, Negotiation, Strategic Planning, Compliance, Microsoft Excel, Microsoft Powerpoint
Specialization
Candidates must have over 15 years of commercial sales experience, including at least 5 years in a management role. Proficiency in financial modeling, credit administration, and strong communication skills are required.
Experience Required
Minimum 10 year(s)
Principal Business Insights Analyst- Payments at Citizens
Newark, Delaware, United States -
Full Time

Start Date

Immediate

Expiry Date

02 Oct, 26

Salary

160000.0

Posted On

04 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

SQL, Python, Financial Modeling, ROI Analysis, Payments Analytics, Business Case Development, Data Analysis, KPI Tracking, Scenario Planning, Statistical Modeling, Machine Learning, Cross-Functional Collaboration, Agile Methodology, Customer Segmentation, Strategic Thinking, Quantitative Analysis

Industry

Banking

Description
Citizens’ Consumer Deposits team is seeking a Principal Business Analyst who combines strategic thinking with strong analytical skills to tackle some of the company’s most critical challenges. This role is ideal for someone passionate about leveraging data to drive actionable insights, influence decision-making, and shape innovative customer experiences. The role also brings a strong emphasis on payments analytics and business case development to support growth, profitability, and customer engagement across deposit and payment products. -------------------------------------------------------------------------------- Key Responsibilities Data Analysis & Insights • Develop deep expertise in customer, business, and payments data (e.g., transaction behavior, card usage, digital payments, ACH/wire activity), as well as underlying processes, to uncover opportunities and inform strategic decisions. • Use data to identify business challenges and opportunities through advanced analytics, leading the development of strategic and tactical recommendations. • Drive analyses & targeted insights to inform the design and development of new customer experiences, including payments journeys, digital wallet adoption, and transaction engagement strategies. • Accelerate insights delivery by automating routine analytical processes for faster responses to foundational business questions. • Apply payments analytics to understand spend patterns, customer segmentation, payment channel preferences, and revenue drivers (interchange, fees, and balances). -------------------------------------------------------------------------------- Performance Measurement & Optimization • Define and track key performance indicators (KPIs) to measure progress, highlight opportunities, and influence decision-making across teams, including payments KPIs such as transaction volume, activation, spend, retention, and unit economics. • Shape test-and-learn agendas by recommending optimal test designs, measurement strategies, and optimization approaches. • Evaluate performance of payments initiatives, pricing strategies, and customer engagement programs to drive continuous optimization. -------------------------------------------------------------------------------- Strategy & Business Planning • Build robust, data-driven business cases for new initiatives, articulating potential benefits, risks, and prioritization considerations, including ROI modeling, scenario analysis, and sensitivity testing. • Develop business cases for payments-related investments (e.g., new capabilities, partnerships, pricing strategies, and customer incentives) grounded in financial and operational impact. • Partner with Finance and Product teams to align on assumptions, forecasts, and value realization for strategic initiatives. • Manage competing priorities across projects and programs, balancing short-term deliverables with long-term objectives. -------------------------------------------------------------------------------- Cross-Functional Collaboration & Communication • Partner across departments—including Data, Finance, Operations, Marketing, Payments, and Modeling—to improve quality, volume, service, and profitability. • Act as a bridge between payments, deposits, and broader consumer banking teams to ensure alignment on strategy and execution. • Communicate insights effectively, translating complex analyses into clear, compelling stories tailored to diverse audiences, including executive leadership. • Champion Agile principles to support Citizens’ operating model. -------------------------------------------------------------------------------- Qualifications & Preferred Skills • Bachelor’s degree (Master’s or MBA preferred) in Business or a quantitative field such as Finance, Economics, Statistics, Analytics, Data Science, Math, Engineering, or Physical Sciences • 3+ years of experience in business analysis, including turning ambiguous business problems and raw data into useful insights by applying critical thinking and data programming skills • Proficient in SQL; Python experience strongly preferred • A solid understanding of statistical models and machine learning methods and algorithms • Experience with payments data (card, ACH, wire, digital wallets) and a strong understanding of payments economics (e.g., interchange, fees, transaction cost drivers) preferred • Demonstrated ability to build and communicate business cases, including financial modeling, ROI analysis, and scenario planning • A strong sense of intellectual curiosity and ability to thrive and deliver value in an entrepreneurial working environment • Strong conceptual thinking skills and a strong quantitative orientation • Excellent written and oral communication credentials, coupled with ability to influence and drive agreement through interpersonal skill and ability to compellingly organize facts • Ability to work in a high-performance professional environment, with quick turn-around and evolving priorities, including flexibility to take on new roles and responsibilities as needed • Commitment to intellectual rigor and observance of compliance and data privacy controls • A disciplined approach to making decisions, problem solving and setting expectations based on analytics • Experience working with financial or demographic datasets (preferred) • Experience in consulting (preferred) Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday-Friday * Hybrid: 4 days per week onsite in an approved Citizens office hub, 1 day remote * Locations where this role could sit: Johnston, RI; Westwood, MA; Philadelphia, PA; Newark, DE   Pay Transparency The salary range for this position is $130,000 -- $160,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is  based on various factors including but not limited to the budget, work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work  arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid  time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit  https://jobs.citizensbank.com/benefits [https://jobs.citizensbank.com/benefits]  Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy [https://jobs.citizensbank.com/Job-Applicant-Privacy-Policy] Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Responsibilities
The role focuses on leveraging payments and customer data to drive actionable insights and develop data-driven business cases for new initiatives. It involves defining KPIs, optimizing payment journeys, and collaborating across departments to improve profitability and customer engagement.
Principal Business Insights Analyst- Payments at Citizens
Newark, Delaware, United States - Full Time
Skills Needed
Sql, Python, Financial Modeling, Roi Analysis, Payments Analytics, Business Case Development, Data Analysis, Kpi Tracking, Scenario Planning, Statistical Modeling, Machine Learning, Cross Functional Collaboration, Agile Methodology, Customer Segmentation, Strategic Thinking, Quantitative Analysis
Specialization
Requires a Bachelor's degree in a quantitative field and 3+ years of experience in business analysis with proficiency in SQL. Preferred qualifications include an MBA, Python skills, and specific expertise in payments economics and financial datasets.
Experience Required
Minimum 2 year(s)
Corporate Banking Credit Analyst I at Citizens
Hartford, Connecticut, United States - Full Time
Skills Needed
Financial Analysis, Credit Underwriting, Financial Statement Spreading, Profitability Modeling, Market Research, Risk Mitigation, Credit Policy Application, Commercial Banking, Written Communication, Verbal Communication, Account Management, Data Analysis
Specialization
A Bachelor's degree is required, with a strong preference for 1-3 years of commercial banking experience or formal credit training. Candidates must possess skills in financial statement spreading, profitability modeling, and effective communication.
Experience Required
Minimum 2 year(s)
Home Mortgage Secondary Marketing Operations Senior Specialist at Citizens
Franklin, Tennessee, United States - Full Time
Skills Needed
Underwriting, Loan Documentation, Compliance, Data Analysis, Communication, Credit Analysis, Investor Guidelines, Regulatory Requirements
Specialization
Candidates should have 2-3 years of underwriting experience in mortgage lending and the ability to assess loan documentation for compliance. Strong analytical and communication skills are also required.
Experience Required
Minimum 2 year(s)
Citizens Teller - Bilingual - Spanish Required at Citizens
Providence, Rhode Island, United States - Full Time
Skills Needed
Cash Handling, Customer Service, Digital Technology Proficiency, Communication Skills, Problem Solving, Spanish Fluency, Financial Product Knowledge, Transaction Processing, Needs Identification, Multitasking, Collaboration, Detail Oriented
Specialization
Requires a high school diploma or GED with at least 6 months of transaction processing experience and 1 year of customer service experience. Must be bilingual in Spanish and comfortable using digital technology.
Customer Service Representative - Second Shift at Citizens
Pittsburgh, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Verbal Communication, Problem Solving, Interpersonal Skills, Multi Tasking, Computer Proficiency, Listening Skills, Detail Oriented, Product Recommendation, Conflict Resolution
Specialization
Requires a high school diploma or equivalent and at least one year of experience in a customer-facing role. Candidates must possess strong communication skills, computer proficiency, and the ability to complete a virtual job tryout.
Custodian & Maintenance Technician (Hybrid) at Citizens
Farmington Hills, Michigan, United States - Full Time
Skills Needed
Janitorial Services, Carpentry, Plumbing, Electrical Repair, Hvac Maintenance, Painting, Roofing, Facility Inspection, Cmms, Customer Service, Microsoft Office, Preventive Maintenance, Vendor Management, Inventory Management, Emergency Response, Safety Compliance
Specialization
Requires a High School Diploma or GED, a valid driver's license, and at least one year of janitorial and light carpentry experience. Must be physically able to lift 50+ pounds and travel between assigned locations.
Experience Required
Minimum 2 year(s)
Custodian Tech at Citizens
Bedford, Ohio, United States - Full Time
Skills Needed
Facility Maintenance, Cleaning, Customer Service, Inventory Management, Time Management, Independent Work, Ipad Proficiency, Iphone Proficiency, Prioritization, Physical Stamina
Specialization
Requires a high school diploma or equivalent and a valid driver's license. Candidates should have the ability to lift 50 lbs and preferably possess one or more years of experience.
ETS Risk Sr Analyst at Citizens
Johnston, Rhode Island, United States - Full Time
Skills Needed
Control Monitoring, Risk Management, Grc Archer, Devsecops, Ci/Cd Pipeline, Data Analytics, Iso 27001, Nist Csf, Sox, Glba, Tableau, Servicenow, Splunk, Process Mapping, Kri/Kci Development, Audit Support
Specialization
Requires a Bachelor's degree in Engineering, Risk Management, Statistics, or a quantitative field with five years of progressive experience. Must have technical expertise in GRC tools, cloud platforms, and information security frameworks like NIST and ISO 27001.
Experience Required
Minimum 5 year(s)
HSPD-12: Government Badging & Credentialing Specialist (Kansas City, MO) at Citizant
Kansas City, Missouri, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Identity Verification, Biometric Data Collection, Recordkeeping, Communication Skills, Organizational Skills, Confidentiality, Conflict Resolution, Administrative Support, Compliance Monitoring
Specialization
Requires a high school diploma or GED and the ability to obtain a Public Trust/MBI clearance. Candidates should be proficient in Microsoft Excel and possess strong interpersonal skills for customer-facing interactions.
HSPD-12: Government Badging & Credentialing Specialist (Austin) at Citizant
Austin, Texas, United States - Full Time
Skills Needed
Piv Card Enrollment, Identity Verification, Biometric Data Collection, Microsoft Excel, Customer Service, Data Security, Recordkeeping, Administrative Support, Interpersonal Communication, Confidentiality Management
Specialization
Requires a high school diploma or GED and the ability to obtain a Public Trust/MBI clearance. Candidates should be proficient in Microsoft Excel and possess strong organizational and communication skills.
HSPD-12: Government Badging & Credentialing Specialist (Austin) at Citizant
Austin, Texas, United States - Full Time
Skills Needed
Microsoft Excel, Piv Card Enrollment, Identity Verification, Biometric Data Collection, Customer Service, Data Security, Recordkeeping, Administrative Support, Interpersonal Communication, Conflict De Escalation
Specialization
Requires a High School diploma or GED and the ability to obtain a Public Trust/MBI clearance. Candidates should be proficient in Microsoft Excel and possess strong organizational and communication skills.
HSPD-12: Government Badging & Credentialing Specialist (Washington, D.C) at Citizant
Washington, District of Columbia, United States - Full Time
Skills Needed
Enrollment Process Management, Piv Card Activation, Biometric Data Collection, Identity Verification, Data Security, Customer Service, Microsoft Excel, Recordkeeping, Conflict De Escalation, Administrative Support, Confidentiality, Interpersonal Communication
Specialization
Requires a High School diploma or GED and the ability to obtain a Public Trust/MBI clearance. Candidates should be proficient in Microsoft Excel and possess strong organizational and communication skills.
HSPD-12: Government Badging & Credentialing Specialist (Baltimore, MD) at Citizant
Baltimore, Maryland, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Identity Verification, Biometric Data Collection, Recordkeeping, Communication Skills, Organizational Skills, Confidentiality, Conflict De Escalation, Administrative Support, Piv Card Enrollment
Specialization
Requires a High School diploma or GED and the ability to obtain a Public Trust/MBI clearance. Candidates should be proficient in Microsoft Excel and possess strong interpersonal skills for customer-facing interactions.
Citizens Banker - Bilingual - Spanish Required at Citizens
Cranston, Rhode Island, United States - Full Time
Skills Needed
Spanish Fluency, Customer Service, Sales, Financial Advising, Problem Solving, Relationship Building, Cash Handling, Digital Banking Proficiency, Communication Skills, Multitasking, Collaboration, Outbound Calling
Specialization
Requires a High School degree or GED and at least 2 years of experience in sales and customer service. Candidates must be bilingual in Spanish and meet all SAFE Act requirements, including pre-employment screening.
Experience Required
Minimum 2 year(s)
HSPD-12: Government Badging & Credentialing Specialist (Jackson, MS) at Citizant
Jackson, Mississippi, United States - Full Time
Skills Needed
Microsoft Excel, Piv Card Enrollment, Identity Verification, Biometric Data Collection, Customer Service, Data Security, Recordkeeping, Administrative Support, Interpersonal Communication, Confidentiality Management
Specialization
Requires a high school diploma or GED and the ability to obtain a Public Trust/MBI clearance. Candidates should be proficient in Microsoft Excel and possess strong organizational and communication skills.
TS Sales Associate at Citizens
New York, New York, United States - Full Time
Skills Needed
Sales Support, Treasury Solutions, Pipeline Development, Rfp Preparation, Financial Analysis, Pricing Strategy, Commercial Card Solutions, Client Relationship Management, Microsoft Office, Crm Tools, Product Demonstrations, Market Research, Cross Functional Collaboration, Onboarding Execution, Portfolio Maintenance, Stakeholder Management
Specialization
Requires a bachelor's degree in Business, Finance, or Economics and 2-5 years of experience in banking, treasury services, or sales support. Candidates must possess strong analytical skills and proficiency in Microsoft Office and CRM tools.
Experience Required
Minimum 2 year(s)
Data Scientist at Citizens
Boston, Massachusetts, United States - Full Time
Skills Needed
Python, Sql, R, Apache Kafka, Apache Spark, Pyspark, Hadoop, Aws Redshift, Tableau, Powerbi, Data Mining, Statistical Analysis, Git, Sas, Blackrock Aladdin, Qrm
Specialization
Requires a Bachelor's degree in Statistics, Data Science, or a related STEM field. Must possess technical proficiency in Python, SQL, big data platforms, and financial modeling tools like QRM and Aladdin.
Experience Required
Minimum 2 year(s)
Princpl Cyber Defense Ops Spec at Citizens
, , United States - Full Time
Skills Needed
Security Monitoring, Intrusion Analysis, Incident Handling, Data Loss Prevention, Privileged User Monitoring, Security Incident Management, Malware Detection, Threat Intelligence, Risk Based Monitoring, Mentorship, Technical Leadership, Cyber Defense Operations
Specialization
The candidate must be a senior-level individual contributor with expertise in cyber defense tactics and threat detection. A bachelor's degree is indicated as the study level for the position.
Experience Required
Minimum 10 year(s)
Retail Regional Manager at Citizens
Westwood, Massachusetts, United States - Full Time
Skills Needed
Performance Management, Coaching, Strategic Planning, P&L Management, Sales Growth, Customer Experience, Leadership, Stakeholder Management, Operational Integrity, Talent Development, Problem Resolution, Business Development
Specialization
Candidates must be able to lead high-performing teams and implement branded customer experiences consistently across multiple branches. The role requires strong capabilities in remote management and the ability to diagnose and resolve business issues quickly.
Experience Required
Minimum 10 year(s)
Commercial Banking Market Executive at Citizens
Coral Gables, Florida, United States - Full Time
Skills Needed
Commercial Sales, Credit Risk Management, Portfolio Administration, Financial Modeling, Relationship Management, Business Development, Performance Management, Negotiation, Strategic Planning, Compliance, Microsoft Excel, Microsoft Powerpoint
Specialization
Candidates must have over 15 years of commercial sales experience, including at least 5 years in a management role. Proficiency in financial modeling, credit administration, and strong communication skills are required.
Experience Required
Minimum 10 year(s)