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Customer Service Associate Jobs overseas

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Customer Service Manager at Veolia Environnement SA
Teaneck Township, New Jersey, United States - Full Time
Skills Needed
Customer Service, Leadership, Communication, Operational Excellence, Process Improvement, Regulatory Compliance, Performance Metrics, Team Development, Customer Experience, Billing Processes, Data Analysis, Interpersonal Skills, Technology, Automation, Quality Control, Accountability
Specialization
Candidates must have a bachelor's degree in a related field and 5-7 years of experience in customer operations, with at least 3 years in a leadership role. Experience in a regulated utility environment is strongly preferred.
Experience Required
Minimum 5 year(s)
Customer Service Trainee at Allianz Global Corporate & Specialty SE
, , Portugal - Full Time
Skills Needed
Customer Service, Teamwork, Critical Thinking, Time Management, Problem Solving, Interpersonal Skills, Organization, Goal Orientation
Specialization
Candidates must have a minimum of 12th-grade education and at least 2 years of experience in similar roles. Proficiency in Windows tools and a B2 or higher level of English are also required.
Experience Required
Minimum 2 year(s)
Customer Service Officer at Sika AG
Bibra Lake, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Data Entry, Order Processing, Problem Solving, Teamwork, Interpersonal Skills, Administrative Skills, Logistics Coordination, Record Keeping, Report Preparation, Self Motivated, Quick Learner, Can Do Attitude, Export Orders
Specialization
Candidates should have previous experience in customer service or a call center role and a strong understanding of customer service principles. Excellent communication skills and attention to detail are essential.
Experience Required
Minimum 2 year(s)
Cashier/Customer Service at MALLORYTOWN FRESHMART
ML, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Trainer at Alphabe Insight Inc
Miami, Florida, United States - Full Time
Skills Needed
Communication, Presentation, Organizational Skills, Problem Solving, Motivational Skills, Coaching, Customer Service Principles, Detail Oriented, Proactive, Adaptable
Specialization
Candidates should possess strong communication and presentation abilities along with excellent organizational and problem-solving skills. A strong understanding of customer service principles and the ability to inspire and coach team members is also required.
Experience Required
Minimum 2 year(s)
Customer Service Advisor at Crawford Company Adjusters UK Ltd
Billericay, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Advisor at Travail Employment Group Burgess Hill
Burgess Hill, England, United Kingdom - Full Time
Skills Needed
Microsoft Office, English, Outlook, Customer Service, Administrative Skills, Communication Skills, Excel
Qualification
Graduate
Customer Service Advisor at Barker Munro Recruitment Limited
Maidstone ME15, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Officer at Veolia Environmental Services
Welshpool WA 6106, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Analyst at Westlake Corporation
Houston, Texas, USA - Full Time
Skills Needed
Customer Experience, Sap, Excel, Powerpoint, Database, Pivot Tables, Communication Skills, Deliverables, Word Processing
Qualification
Graduate
Barista/Customer Service at Olde School Coffee
Cobble Hill, BC, Canada - Full Time
Skills Needed
Cash Handling, Food Preparation, Customer Service, Customer Service Skills, Food Safety
Qualification
Graduate
Customer Service Officer at Fujifilm
New South Wales, NSW, Australia - Full Time
Skills Needed
Spreadsheets, Invoicing, Collaborative Environment, Microsoft Excel
Qualification
Graduate
Customer Service Advisor at Enva
BN8, , United Kingdom - Full Time
Skills Needed
Customer Service, Telephone Manner, Communication Skills, Interpersonal Skills
Qualification
Graduate
Customer Service Manager at Splend
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Conflict Management, Team Management, Analytical Skills, Communication Skills, Performance Management, Time Management, Problem Solving, Zoho Experience, Operational Excellence, Data Insights, Strategy Development, Process Improvement, Flexibility, Global Team Management
Specialization
Candidates should have proven experience in a similar managerial role, ideally with over 3 years of experience. Strong analytical skills, excellent communication abilities, and a commitment to operational excellence are essential.
Experience Required
Minimum 5 year(s)
Customer Service Advisor at Mears Group
Crawley, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Officer at Global Banking School
Manchester, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Swedish at Keser
Oisterwijk, , Netherlands - Full Time
Skills Needed
Communication Skills, Sap, Customer Contact, Gears
Qualification
Graduate
Cashier/Customer Service at Petro Canada
Lloydminster, SK S9V 0G9, Canada - Full Time
Skills Needed
Interpersonal Skills, Transaction Processing, Cashiering, English
Qualification
Graduate
Customer Service Manager at Rightangled
Hammersmith W6 0LT, , United Kingdom - Full Time
Skills Needed
Service Delivery, Analytical Skills, Leadership Skills, Customer Service, Communication Skills, Management Skills
Qualification
Graduate
Customer Service Advisor at Granite Transformations
Marks Tey CO6 1HR, , United Kingdom - Full Time
Skills Needed
Communication Skills, Analytical Skills
Qualification
Graduate
Customer Service Manager at Veolia Environnement SA
Teaneck Township, New Jersey, United States -
Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

120000.0

Posted On

21 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Leadership, Communication, Operational Excellence, Process Improvement, Regulatory Compliance, Performance Metrics, Team Development, Customer Experience, Billing Processes, Data Analysis, Interpersonal Skills, Technology, Automation, Quality Control, Accountability

Industry

Environmental Services

Description
Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. www.veolianorthamerica.com Job Description Position Purpose: The Manager, Customer Service is responsible for leading day-to-day customer service functions within a regulated water utility. This role ensures operational excellence in contact center as well as administrative and back-offices activities while maintaining compliance with regulatory requirements. The Manager provides leadership to drive performance, enhance customer satisfaction, and implement continuous improvement strategies that support company goals and regulatory commitments. Primary Duties/Responsibilities: Operational Leadership Oversee the daily operations of customer service functions including customer contact center operations, administrative team and back-office activities. Ensure customer interactions and processes are handled in compliance with regulatory standards and service quality expectations. Manage key operational metrics (KPIs) such as service level performance, first contact resolution and customer satisfaction. Develop and maintain efficient workflows, standard operating procedures, and quality control measures to enhance accuracy and productivity. Customer Experience & Engagement Champion a customer-centric culture that prioritizes responsiveness, empathy, and proactive communication. Participate in initiatives that enhance the customer experience across all touchpoints—phone, IVR, web, etc. Collaborate with billing, payments, collections, DB&T, field operations, and communications to streamline the customer journey and support digital self-service tools. Collaborate with customer operations leadership across other Business Units. Financial & Regulatory Compliance Monitor and report performance against regulatory metrics and service standards. Support rate case activities, audits, and customer complaint investigations as required. Team Leadership & Development Lead, coach, and develop a team of supervisors and frontline employees to achieve high performance and professional growth. Foster a culture of accountability, engagement, and continuous learning. Ensure staffing, training, and resource planning align with operational and seasonal demands. Process Improvement & Innovation Identify opportunities to improve operational efficiency through technology, automation, and process redesign. Participate in or lead cross-functional projects to enhance systems, improve performance, or support customer programs. Drive operational readiness for new initiatives, acquisitions, or system implementations. Qualifications Education/Experience/Background: Bachelor’s degree in Business Administration, Management, or related field required. 5-7+ years of experience in customer operations, utility operations, or related service industry, with at least 3 years in a leadership role. Experience leading in a high volume contact center environment. Experience in a regulated utility environment is strongly preferred. Knowledge/Skills/Abilities: Strong understanding of customer service, billing, and collections processes within a regulated framework. Knowledge of utility tariffs, rate structures, and regulatory compliance requirements. Proven ability to analyze performance metrics and implement data-driven decisions. Excellent leadership, communication, and interpersonal skills. Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment. Proficiency with customer information systems (CIS), billing software, work order management and reporting tools including google products. Ability to interact with all levels of leadership including executive leadership. Competencies: Customer Focus – Prioritizes customer needs and fosters positive relationships. Operational Excellence – Drives results through process discipline and performance management. Leadership & Coaching – Develops talent and promotes a culture of engagement. Accountability – Ensures commitments are met and standards upheld. Continuous Improvement – Encourages innovation and adapts to changing business needs. Additional Information Pay Range: $110000 to $120000 Per Year. BENEFITS Veolia’s comprehensive benefits package includes paid time-off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave – 56 hours; Observed Holidays – 11 days; Vacation – Flexible Time Off Eligible for up to 15% Annual Performance Bonus We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Responsibilities
The Customer Service Manager oversees daily operations of customer service functions within a regulated water utility, ensuring compliance with regulatory standards and enhancing customer satisfaction. This role also involves leading a team to drive performance and implement continuous improvement strategies.
Customer Service Manager at Veolia Environnement SA
Teaneck Township, New Jersey, United States - Full Time
Skills Needed
Customer Service, Leadership, Communication, Operational Excellence, Process Improvement, Regulatory Compliance, Performance Metrics, Team Development, Customer Experience, Billing Processes, Data Analysis, Interpersonal Skills, Technology, Automation, Quality Control, Accountability
Specialization
Candidates must have a bachelor's degree in a related field and 5-7 years of experience in customer operations, with at least 3 years in a leadership role. Experience in a regulated utility environment is strongly preferred.
Experience Required
Minimum 5 year(s)
Customer Service Trainee at Allianz Global Corporate & Specialty SE
, , Portugal - Full Time
Skills Needed
Customer Service, Teamwork, Critical Thinking, Time Management, Problem Solving, Interpersonal Skills, Organization, Goal Orientation
Specialization
Candidates must have a minimum of 12th-grade education and at least 2 years of experience in similar roles. Proficiency in Windows tools and a B2 or higher level of English are also required.
Experience Required
Minimum 2 year(s)
Customer Service Officer at Sika AG
Bibra Lake, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Data Entry, Order Processing, Problem Solving, Teamwork, Interpersonal Skills, Administrative Skills, Logistics Coordination, Record Keeping, Report Preparation, Self Motivated, Quick Learner, Can Do Attitude, Export Orders
Specialization
Candidates should have previous experience in customer service or a call center role and a strong understanding of customer service principles. Excellent communication skills and attention to detail are essential.
Experience Required
Minimum 2 year(s)
Cashier/Customer Service at MALLORYTOWN FRESHMART
ML, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Trainer at Alphabe Insight Inc
Miami, Florida, United States - Full Time
Skills Needed
Communication, Presentation, Organizational Skills, Problem Solving, Motivational Skills, Coaching, Customer Service Principles, Detail Oriented, Proactive, Adaptable
Specialization
Candidates should possess strong communication and presentation abilities along with excellent organizational and problem-solving skills. A strong understanding of customer service principles and the ability to inspire and coach team members is also required.
Experience Required
Minimum 2 year(s)
Customer Service Advisor at Crawford Company Adjusters UK Ltd
Billericay, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Advisor at Travail Employment Group Burgess Hill
Burgess Hill, England, United Kingdom - Full Time
Skills Needed
Microsoft Office, English, Outlook, Customer Service, Administrative Skills, Communication Skills, Excel
Qualification
Graduate
Customer Service Advisor at Barker Munro Recruitment Limited
Maidstone ME15, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Officer at Veolia Environmental Services
Welshpool WA 6106, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Analyst at Westlake Corporation
Houston, Texas, USA - Full Time
Skills Needed
Customer Experience, Sap, Excel, Powerpoint, Database, Pivot Tables, Communication Skills, Deliverables, Word Processing
Qualification
Graduate
Barista/Customer Service at Olde School Coffee
Cobble Hill, BC, Canada - Full Time
Skills Needed
Cash Handling, Food Preparation, Customer Service, Customer Service Skills, Food Safety
Qualification
Graduate
Customer Service Officer at Fujifilm
New South Wales, NSW, Australia - Full Time
Skills Needed
Spreadsheets, Invoicing, Collaborative Environment, Microsoft Excel
Qualification
Graduate
Customer Service Advisor at Enva
BN8, , United Kingdom - Full Time
Skills Needed
Customer Service, Telephone Manner, Communication Skills, Interpersonal Skills
Qualification
Graduate
Customer Service Manager at Splend
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Conflict Management, Team Management, Analytical Skills, Communication Skills, Performance Management, Time Management, Problem Solving, Zoho Experience, Operational Excellence, Data Insights, Strategy Development, Process Improvement, Flexibility, Global Team Management
Specialization
Candidates should have proven experience in a similar managerial role, ideally with over 3 years of experience. Strong analytical skills, excellent communication abilities, and a commitment to operational excellence are essential.
Experience Required
Minimum 5 year(s)
Customer Service Advisor at Mears Group
Crawley, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Officer at Global Banking School
Manchester, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Swedish at Keser
Oisterwijk, , Netherlands - Full Time
Skills Needed
Communication Skills, Sap, Customer Contact, Gears
Qualification
Graduate
Cashier/Customer Service at Petro Canada
Lloydminster, SK S9V 0G9, Canada - Full Time
Skills Needed
Interpersonal Skills, Transaction Processing, Cashiering, English
Qualification
Graduate
Customer Service Manager at Rightangled
Hammersmith W6 0LT, , United Kingdom - Full Time
Skills Needed
Service Delivery, Analytical Skills, Leadership Skills, Customer Service, Communication Skills, Management Skills
Qualification
Graduate
Customer Service Advisor at Granite Transformations
Marks Tey CO6 1HR, , United Kingdom - Full Time
Skills Needed
Communication Skills, Analytical Skills
Qualification
Graduate