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Customer Service Manager (CSM) at Ron Russ Recruitng
Youngstown, OH 44512, USA - Full Time
Skills Needed
Health Insurance, Performance Metrics, Customer Service, Vision Insurance, Leadership Skills, Dental Insurance, Service Standards, English
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Customer Service Administrator at tuck
Leicester LE1, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Superintendent at Rausch Companies
Little Rock, Arkansas, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Construction, Maintenance, Repair Coordination, Property Inspections, Vendor Management, Hands On Repairs, Service Mindset, Time Management, Trend Analysis, Team Collaboration, Database Use, Ms Office Proficiency, Physical Fitness
Specialization
Candidates should have at least 2 years of experience in construction, maintenance, or a related field, along with strong problem-solving and communication skills. Proficiency in MS Office and the ability to work under pressure are also required.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Reliabank Dakota
Sioux Falls, South Dakota, United States - Full Time
Skills Needed
Customer Service, Banking Transactions, Account Management, Cash Handling, Cross Selling, Communication, Problem Solving, Teamwork, Attention To Detail, Time Management, Sales, Client Relations, Teller Services, New Accounts, Phone Etiquette, Service Orientation
Specialization
A high school diploma or equivalent is required, along with 2-3 years of related customer service experience preferred. Occasional travel to other branches may be required.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Reliabank Dakota
Watertown, South Dakota, United States - Full Time
Skills Needed
Customer Service, Banking Transactions, Account Management, Cross Selling, Cash Handling, Communication, Problem Solving, Teamwork
Specialization
A high school diploma or equivalent is required, along with 2-3 years of related customer service experience preferred. Occasional travel to other branches may be necessary.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Circle K
Columbus, Indiana, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at Circle K
, Missouri, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at DPS Tableware Ltd
Stone ST15 0SS, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Advance Int
London EC2A, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at U-Haul
Sioux Falls, South Dakota, United States - Full Time
Skills Needed
Customer Service, Equipment Inspection, Inventory Management, Rental Management, Propane Filling, Hitch Installation, Forklift Operation, Teamwork, Communication, Problem Solving, Technology Use, Safety Precautions, Physical Exertion, Education, Motivation, Support
Specialization
A valid driver's license and a high school diploma or equivalent are required. The role involves physical exertion and adherence to safety precautions.
Customer Service Representative at Yoke for Nationwide AMS
Swindon SN3, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at MIYO Apparel
Wishaw ML2 7XQ, , United Kingdom - Full Time
Skills Needed
Microsoft Office, Retail, Enquiries, Customer Service, Interpersonal Skills
Qualification
Graduate
Customer Service Representative at Circle K
Little Rock, Arkansas, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are essential.
Customer Service Representative at Circle K
Phoenix, Arizona, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at Circle K
Seattle, Washington, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at Circle K
Temple, Texas, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at TTEC
, , - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Computer Experience
Specialization
Candidates should be open to newbies or have customer service experience. A senior high school graduate or equivalent is required, along with product knowledge and computer experience.
Customer Service Representative at Circle K
Crestwood, Missouri, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking, Cashiering, Retail Experience
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at Circle K
Alliance, Ohio, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking, Cashiering, Retail Experience
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are essential.
Customer Service Representative at Circle K
Boardman, Ohio, United States - Full Time
Skills Needed
Customer Care, Communication, Teamwork, Problem Solving, Sales, Cashiering, Fast Paced Work, Friendly Conversation
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Manager (CSM) at Ron Russ Recruitng
Youngstown, OH 44512, USA -
Full Time


Start Date

Immediate

Expiry Date

16 Nov, 25

Salary

0.0

Posted On

16 Aug, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Health Insurance, Performance Metrics, Customer Service, Vision Insurance, Leadership Skills, Dental Insurance, Service Standards, English

Industry

Outsourcing/Offshoring

Description

Are you a people-person with a passion for problem-solving? Join our team as a Customer Service Manager! You’ll lead a dynamic team, handle customer inquiries with ease, and drive sales growth while collaborating with Operations and Sales. We’re looking for someone with an Associate’s degree (Bachelor’s preferred), 5+ years of experience, and a knack for CRM or ERP systems-bonus points for Oracle NetSuite. Enjoy a fast-paced role with minimal travel, where you’ll set customer satisfaction goals, manage accounts, and keep our social media buzzing. If you’re ready to make an impact, apply now and let’s build something great together!
We are seeking a dedicated and experienced Customer Service Manager to lead our customer service team. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer experiences. This role involves overseeing daily operations, ensuring customer satisfaction, and implementing strategies to enhance service quality. The Customer Service Manager will be responsible for fostering a positive work environment while driving team performance.

REQUIREMENTS

  • Proven experience in a managerial role within a customer service environment.
  • Strong leadership skills with the ability to motivate and develop a team.
  • Excellent communication skills in English; multilingual abilities are a plus.
  • Demonstrated experience in project management and analysis skills to assess performance metrics effectively.
  • Strong negotiation skills with the ability to resolve conflicts amicably.
  • Previous supervisory experience is essential, along with a solid understanding of sales principles related to customer interactions.
  • A commitment to providing exceptional customer service while maintaining a positive work culture. Join us as we strive to elevate our customer service standards and create memorable experiences for our clients!
    Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Relocation assistance
  • Vision insurance

Ability to Commute:

  • Youngstown, OH 44514 (Required)

Ability to Relocate:

  • Youngstown, OH 44514: Relocate with an employer provided relocation package (Required)

Work Location: In perso

How To Apply:

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Responsibilities
  • Lead and manage the customer service team, providing guidance and support to ensure high-quality service delivery.
  • Develop and implement customer service policies and procedures to improve efficiency and effectiveness.
  • Analyze customer feedback and service metrics to identify areas for improvement and implement necessary changes.
  • Supervise daily operations, ensuring that all customer inquiries are addressed promptly and professionally.
  • Train and mentor team members, promoting professional development and enhancing their skills in customer service.
  • Collaborate with other departments to align customer service strategies with overall business objectives.
  • Utilize project management skills to oversee special initiatives aimed at improving the customer experience.
  • Negotiate with clients when necessary to resolve issues or enhance service offerings.
  • Maintain effective communication with customers, ensuring their needs are met while fostering long-term relationships.
Customer Service Manager (CSM) at Ron Russ Recruitng
Youngstown, OH 44512, USA - Full Time
Skills Needed
Health Insurance, Performance Metrics, Customer Service, Vision Insurance, Leadership Skills, Dental Insurance, Service Standards, English
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Customer Service Administrator at tuck
Leicester LE1, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Superintendent at Rausch Companies
Little Rock, Arkansas, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Construction, Maintenance, Repair Coordination, Property Inspections, Vendor Management, Hands On Repairs, Service Mindset, Time Management, Trend Analysis, Team Collaboration, Database Use, Ms Office Proficiency, Physical Fitness
Specialization
Candidates should have at least 2 years of experience in construction, maintenance, or a related field, along with strong problem-solving and communication skills. Proficiency in MS Office and the ability to work under pressure are also required.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Reliabank Dakota
Sioux Falls, South Dakota, United States - Full Time
Skills Needed
Customer Service, Banking Transactions, Account Management, Cash Handling, Cross Selling, Communication, Problem Solving, Teamwork, Attention To Detail, Time Management, Sales, Client Relations, Teller Services, New Accounts, Phone Etiquette, Service Orientation
Specialization
A high school diploma or equivalent is required, along with 2-3 years of related customer service experience preferred. Occasional travel to other branches may be required.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Reliabank Dakota
Watertown, South Dakota, United States - Full Time
Skills Needed
Customer Service, Banking Transactions, Account Management, Cross Selling, Cash Handling, Communication, Problem Solving, Teamwork
Specialization
A high school diploma or equivalent is required, along with 2-3 years of related customer service experience preferred. Occasional travel to other branches may be necessary.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Circle K
Columbus, Indiana, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at Circle K
, Missouri, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at DPS Tableware Ltd
Stone ST15 0SS, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Advance Int
London EC2A, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at U-Haul
Sioux Falls, South Dakota, United States - Full Time
Skills Needed
Customer Service, Equipment Inspection, Inventory Management, Rental Management, Propane Filling, Hitch Installation, Forklift Operation, Teamwork, Communication, Problem Solving, Technology Use, Safety Precautions, Physical Exertion, Education, Motivation, Support
Specialization
A valid driver's license and a high school diploma or equivalent are required. The role involves physical exertion and adherence to safety precautions.
Customer Service Representative at Yoke for Nationwide AMS
Swindon SN3, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at MIYO Apparel
Wishaw ML2 7XQ, , United Kingdom - Full Time
Skills Needed
Microsoft Office, Retail, Enquiries, Customer Service, Interpersonal Skills
Qualification
Graduate
Customer Service Representative at Circle K
Little Rock, Arkansas, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are essential.
Customer Service Representative at Circle K
Phoenix, Arizona, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at Circle K
Seattle, Washington, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at Circle K
Temple, Texas, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at TTEC
, , - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Computer Experience
Specialization
Candidates should be open to newbies or have customer service experience. A senior high school graduate or equivalent is required, along with product knowledge and computer experience.
Customer Service Representative at Circle K
Crestwood, Missouri, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking, Cashiering, Retail Experience
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
Customer Service Representative at Circle K
Alliance, Ohio, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking, Cashiering, Retail Experience
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are essential.
Customer Service Representative at Circle K
Boardman, Ohio, United States - Full Time
Skills Needed
Customer Care, Communication, Teamwork, Problem Solving, Sales, Cashiering, Fast Paced Work, Friendly Conversation
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. A motivation to advance in your career and a willingness to learn are also important.
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