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Customer Service Representative at QUIPT HOME MEDICAL INC
Redding, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Insurance Verification, Order Processing, Complaint Resolution, Documentation, Microsoft Office, Clerical Skills, Medical Equipment Knowledge, Patient Interaction, Training, Time Management, Attention To Detail, Teamwork, Adaptability
Specialization
Candidates must have a high school diploma or equivalent and previous experience in a clerical or customer service environment. Proficiency in Microsoft Office and strong communication skills are essential, with medical billing experience preferred.
Customer Service Representative at Independent Pet Partners
Woodbury, Minnesota, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Product Knowledge, Relationship Building, Order Processing, Billing Resolution, Technical Support, Empathy, Follow Up, Upselling, Cross Selling, Record Keeping, Payment Processing, Trend Analysis, Collaboration
Specialization
Candidates must have a high school diploma and a minimum of 2 years of customer service experience, preferably in a call center environment. Strong problem-solving skills and the ability to work in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Ellsworth Creamery
Town of Clifton, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Communication, Organization, Attention To Detail, Multitasking, Microsoft Office Suite, Data Entry, Confidentiality, Dependability
Specialization
Candidates should have strong interpersonal and communication skills, along with excellent organizational skills and attention to detail. A high school diploma and 2+ years of experience in a customer service or administrative role are preferred.
Experience Required
Minimum 2 year(s)
Customer Service Agent (m/w/d) at SEED IT GmbH
Home Office, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Farm Boy Inc.
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Service, Organizational Skills, Interpersonal Skills, Food Knowledge, Teamwork, Communication, Attention To Detail, Health And Safety Compliance
Specialization
Candidates should possess superior customer service and organizational skills, with experience in a retail environment considered an asset. A flexible schedule and the ability to work in a team environment are also required.
Customer Service Representative at Creator Warehouse Linus Media Group
Surrey, BC, Canada - Full Time
Skills Needed
Shopify, Communication Skills, Emotional Intelligence, Interpersonal Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at ACT Equipment Sales Ltd
Edmonton, AB T6E 6T9, Canada - Full Time
Skills Needed
Excel, Reasoning Skills, Demand, Microsoft Outlook, Cutting Tools, Teams, Communication Skills, Abrasives
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Service Representative at Farm Boy Inc.
Ottawa, Ontario, Canada - Full Time
Skills Needed
Customer Service, Organizational Skills, Interpersonal Skills, Food Knowledge, Attention To Detail, Teamwork, Communication, Health And Safety Compliance
Specialization
Candidates should possess superior customer service and organizational skills, with experience in a retail environment considered an asset. A flexible schedule and the ability to work in a team environment are also required.
Customer Service Representative at TK Graphics
Surrey, BC V3S 1Z8, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at AllRisks Insurance Brokers Limited
Milton, ON, Canada - Full Time
Skills Needed
Insurance Brokerage
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at Kane Logistics and ID Logistics Company
Joliet, Illinois, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Billing, Invoicing, Shipping, Receiving, Data Entry, Microsoft Office, Interpersonal Skills, Problem Solving, Attention To Detail, Good Manufacturing Practices, Safety Rules
Specialization
Candidates should have a high school diploma or GED and at least 3 years of verifiable customer service experience. Strong written and verbal communication skills, along with proficiency in Microsoft Office, are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at The Brick
Surrey, BC, Canada - Full Time
Skills Needed
Disabilities, Communication Skills
Qualification
Diploma
Customer Service Representative at Delta Bingo and Gaming
Toronto, ON M9M 1A5, Canada - Full Time
Skills Needed
Dental Care
Qualification
Graduate
Customer Service Representative at Crown Pastries
Scarborough, ON M1P 2L4, Canada - Full Time
Skills Needed
English, Customer Service, Phone Etiquette, Interpersonal Skills, Communication Skills
Qualification
Graduate
Customer Service Representative at Farm Boy Inc.
Cornwall, Ontario, Canada - Full Time
Skills Needed
Customer Service, Organizational Skills, Interpersonal Skills, Retail Experience, Attention To Detail, Teamwork, Communication, Food Safety, Health And Safety, Housekeeping, Flexibility, Bilingual
Specialization
Candidates should possess superior customer service and organizational skills, with experience in a retail environment considered an asset. A flexible schedule and the ability to work in a team are also important.
Customer Service Representative at United Drug
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Excel, Interpersonal Skills, Computer Skills, Oral Communication, Microsoft Outlook
Qualification
Graduate
Customer Service Representative at Focused
Jefferson City, Missouri, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Organizational Skills, Interpersonal Relations, Communication Skills, Attention To Detail, Confidentiality, Sales, Training, Relationship Building, Financial Needs Assessment, Account Management, Team Collaboration, Customer Satisfaction, Banking Knowledge, Community Representation
Specialization
Candidates should have customer service experience in banking or a similar field, along with strong organizational and interpersonal skills. Good judgment, attention to detail, and the ability to manage multiple responsibilities are essential.
Customer Service Representative at Focused
Osage Beach, Missouri, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Typing Skills, Product Knowledge, Computer Experience, Judgment Skills, Cash Handling, Sales Skills, Regulatory Knowledge, Teamwork, Problem Solving, Time Management, Organizational Skills, Relationship Building, Adaptability
Specialization
A high school diploma or equivalent is required along with one year of previous banking experience. Strong customer relation skills, effective communication, and attention to detail are essential.
Customer Service Representative at Focused
Branson, Missouri, United States - Full Time
Skills Needed
Customer Service, Sales, Communication, Attention To Detail, Problem Solving, Teamwork, Time Management, Confidentiality, Technical Skills, Regulatory Knowledge, Relationship Building, Creativity, Adaptability, Judgment Skills, Listening Skills, Organizational Skills
Specialization
Candidates must have a high school education or equivalent and possess basic math and PC skills. Strong customer relations skills and the ability to communicate effectively are essential.
Customer Service Representative at Focused
Columbia, Missouri, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Analytical Skills, Sales Experience, Flexibility, Initiative, Self Starter, Professional Phone Skills
Specialization
A college degree or high school education with relevant work experience is preferred. Previous banking experience is not required but strongly recommended, along with one year of sales experience and two years of service experience.
Customer Service Representative at QUIPT HOME MEDICAL INC
Redding, California, United States -
Full Time


Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Problem Solving, Insurance Verification, Order Processing, Complaint Resolution, Documentation, Microsoft Office, Clerical Skills, Medical Equipment Knowledge, Patient Interaction, Training, Time Management, Attention to Detail, Teamwork, Adaptability

Industry

Hospitals and Health Care

Description
Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let’s start with what’s important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: All products we carry Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs Basic Brightree Functions Proper Intake Procedures Insurance Verification and Eligibility CMN Requirements and Prior Authorizations Documentation Requirements of the Equipment Patient’s Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) Difference Between Verbal, Written and WOPD orders Complaint Resolution Procedures Answers the telephone using the company’s professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. Qualify orders by identifying the customer’s diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. Inputs customers’ orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. All patient files and information are maintained and current at all times. Participates in company training programs Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. Timely filing of all necessary paperwork into patient charts. Assist in working various computer reports for quality assurance. Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. Strict adherence to all company policies and procedures. Performs schedules hours, staggered shifts in accordance to the needs of the company. Perform all above duties in other company locations when required. May perform other duties not specifically listed in this position description as assigned by supervisor. Continually strive to develop your knowledge and skills in all areas of your job. Requirements Position Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
Responsibilities
The Customer Service Representative serves as a direct point of contact for patients, caregivers, and referral sources, providing information and resolving complaints. They are responsible for processing customer orders, handling inquiries, and ensuring timely and accurate service delivery.
Customer Service Representative at QUIPT HOME MEDICAL INC
Redding, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Insurance Verification, Order Processing, Complaint Resolution, Documentation, Microsoft Office, Clerical Skills, Medical Equipment Knowledge, Patient Interaction, Training, Time Management, Attention To Detail, Teamwork, Adaptability
Specialization
Candidates must have a high school diploma or equivalent and previous experience in a clerical or customer service environment. Proficiency in Microsoft Office and strong communication skills are essential, with medical billing experience preferred.
Customer Service Representative at Independent Pet Partners
Woodbury, Minnesota, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Product Knowledge, Relationship Building, Order Processing, Billing Resolution, Technical Support, Empathy, Follow Up, Upselling, Cross Selling, Record Keeping, Payment Processing, Trend Analysis, Collaboration
Specialization
Candidates must have a high school diploma and a minimum of 2 years of customer service experience, preferably in a call center environment. Strong problem-solving skills and the ability to work in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Ellsworth Creamery
Town of Clifton, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Communication, Organization, Attention To Detail, Multitasking, Microsoft Office Suite, Data Entry, Confidentiality, Dependability
Specialization
Candidates should have strong interpersonal and communication skills, along with excellent organizational skills and attention to detail. A high school diploma and 2+ years of experience in a customer service or administrative role are preferred.
Experience Required
Minimum 2 year(s)
Customer Service Agent (m/w/d) at SEED IT GmbH
Home Office, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Farm Boy Inc.
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Service, Organizational Skills, Interpersonal Skills, Food Knowledge, Teamwork, Communication, Attention To Detail, Health And Safety Compliance
Specialization
Candidates should possess superior customer service and organizational skills, with experience in a retail environment considered an asset. A flexible schedule and the ability to work in a team environment are also required.
Customer Service Representative at Creator Warehouse Linus Media Group
Surrey, BC, Canada - Full Time
Skills Needed
Shopify, Communication Skills, Emotional Intelligence, Interpersonal Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at ACT Equipment Sales Ltd
Edmonton, AB T6E 6T9, Canada - Full Time
Skills Needed
Excel, Reasoning Skills, Demand, Microsoft Outlook, Cutting Tools, Teams, Communication Skills, Abrasives
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Service Representative at Farm Boy Inc.
Ottawa, Ontario, Canada - Full Time
Skills Needed
Customer Service, Organizational Skills, Interpersonal Skills, Food Knowledge, Attention To Detail, Teamwork, Communication, Health And Safety Compliance
Specialization
Candidates should possess superior customer service and organizational skills, with experience in a retail environment considered an asset. A flexible schedule and the ability to work in a team environment are also required.
Customer Service Representative at TK Graphics
Surrey, BC V3S 1Z8, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at AllRisks Insurance Brokers Limited
Milton, ON, Canada - Full Time
Skills Needed
Insurance Brokerage
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at Kane Logistics and ID Logistics Company
Joliet, Illinois, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Billing, Invoicing, Shipping, Receiving, Data Entry, Microsoft Office, Interpersonal Skills, Problem Solving, Attention To Detail, Good Manufacturing Practices, Safety Rules
Specialization
Candidates should have a high school diploma or GED and at least 3 years of verifiable customer service experience. Strong written and verbal communication skills, along with proficiency in Microsoft Office, are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at The Brick
Surrey, BC, Canada - Full Time
Skills Needed
Disabilities, Communication Skills
Qualification
Diploma
Customer Service Representative at Delta Bingo and Gaming
Toronto, ON M9M 1A5, Canada - Full Time
Skills Needed
Dental Care
Qualification
Graduate
Customer Service Representative at Crown Pastries
Scarborough, ON M1P 2L4, Canada - Full Time
Skills Needed
English, Customer Service, Phone Etiquette, Interpersonal Skills, Communication Skills
Qualification
Graduate
Customer Service Representative at Farm Boy Inc.
Cornwall, Ontario, Canada - Full Time
Skills Needed
Customer Service, Organizational Skills, Interpersonal Skills, Retail Experience, Attention To Detail, Teamwork, Communication, Food Safety, Health And Safety, Housekeeping, Flexibility, Bilingual
Specialization
Candidates should possess superior customer service and organizational skills, with experience in a retail environment considered an asset. A flexible schedule and the ability to work in a team are also important.
Customer Service Representative at United Drug
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Excel, Interpersonal Skills, Computer Skills, Oral Communication, Microsoft Outlook
Qualification
Graduate
Customer Service Representative at Focused
Jefferson City, Missouri, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Organizational Skills, Interpersonal Relations, Communication Skills, Attention To Detail, Confidentiality, Sales, Training, Relationship Building, Financial Needs Assessment, Account Management, Team Collaboration, Customer Satisfaction, Banking Knowledge, Community Representation
Specialization
Candidates should have customer service experience in banking or a similar field, along with strong organizational and interpersonal skills. Good judgment, attention to detail, and the ability to manage multiple responsibilities are essential.
Customer Service Representative at Focused
Osage Beach, Missouri, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Attention To Detail, Typing Skills, Product Knowledge, Computer Experience, Judgment Skills, Cash Handling, Sales Skills, Regulatory Knowledge, Teamwork, Problem Solving, Time Management, Organizational Skills, Relationship Building, Adaptability
Specialization
A high school diploma or equivalent is required along with one year of previous banking experience. Strong customer relation skills, effective communication, and attention to detail are essential.
Customer Service Representative at Focused
Branson, Missouri, United States - Full Time
Skills Needed
Customer Service, Sales, Communication, Attention To Detail, Problem Solving, Teamwork, Time Management, Confidentiality, Technical Skills, Regulatory Knowledge, Relationship Building, Creativity, Adaptability, Judgment Skills, Listening Skills, Organizational Skills
Specialization
Candidates must have a high school education or equivalent and possess basic math and PC skills. Strong customer relations skills and the ability to communicate effectively are essential.
Customer Service Representative at Focused
Columbia, Missouri, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Analytical Skills, Sales Experience, Flexibility, Initiative, Self Starter, Professional Phone Skills
Specialization
A college degree or high school education with relevant work experience is preferred. Previous banking experience is not required but strongly recommended, along with one year of sales experience and two years of service experience.
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