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Retail Customer Service and Sales at CPAP.com
Stafford, Texas, United States - Full Time
Skills Needed
Customer Service, Sales, Communication, Problem Solving, Empathy, Product Knowledge, Data Entry, Order Processing, Active Listening, Persuasion, Multitasking, Technical Support, Continuous Learning, Team Collaboration, Trust Building, Regulatory Compliance
Specialization
Candidates should have familiarity with retail sales principles and excellent communication skills. A working knowledge of CRM systems and the ability to build rapport with customers are also important.
Representative, Customer Service at Sysmex
Lincolnshire, IL 60069, USA - Full Time
Skills Needed
Time Management, It, Sap, Service Processes, French
Specialization
A related industry or manufacturing environment
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Store Customer Service Specialist at Sherwin-Williams
Knoxville, Tennessee, United States - Full Time
Skills Needed
Customer Service, Product Knowledge, Sales Goals, Conflict Resolution, Client Satisfaction, Cash Handling, Communication, Teamwork
Specialization
The role involves contact with customers, including minors, and access to cash and electronic equipment. A review of criminal history is necessary to protect the safety of customers and staff.
Customer Service / Front Desk SR at TruFit Athletic Clubs
Murfreesboro, Tennessee, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Computer Skills, Front Desk Experience
Specialization
A high school diploma or GED is required, along with schedule flexibility to include evenings and weekends. Previous front desk experience and proficiency in Microsoft Office are preferred, and being bilingual is ideal.
Adult Customer Service Assistant at PORTAGE DISTRICT LIBRARY
Portage, Michigan, United States - Full Time
Skills Needed
Customer Service, Technical Support, Reference Services, Library Operations, Communication, Critical Thinking, Problem Solving, Teamwork, Community Engagement, Event Planning, Computer Skills, Attention To Detail, Confidentiality, Innovative Programming, Research Skills, Library Equipment Operation
Specialization
Candidates must possess a high school diploma or GED and have experience in a customer service setting, preferably in a library. Strong communication skills and the ability to handle patron inquiries and conflicts are essential.
Youth Customer Service Assistant at PORTAGE DISTRICT LIBRARY
Portage, Michigan, United States - Full Time
Skills Needed
Customer Service, Reference Service, Library Collection, Community Engagement, Technical Support, Communication, Critical Thinking, Problem Solving, Teamwork, Attention To Detail, Technology Integration, Conflict Resolution, Organizational Skills, Public Relations, Innovative Programming, Library Operations
Specialization
Candidates should possess a high school diploma or GED, with a preference for a bachelor's degree and experience working with children and teens. Customer service experience and familiarity with library operations and technology are also preferred.
Customer Service / Front Desk SR at TruFit Athletic Clubs
Madison, Tennessee, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Computer Skills, Front Desk Experience
Specialization
A friendly and outgoing personality with strong communication skills is essential. Basic computer and customer service experience is preferred, along with the ability to multitask in a fast-paced environment.
CUSTOMER SERVICE REPRESENTATIVE 1 at COOPERATIVE RESPONSE CENTER INC
Austin, Minnesota, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, De Escalation Techniques, Confidentiality, Typing Skills, Adaptability, Fast Paced Environment
Specialization
Candidates must have at least one year of customer service experience, preferably in a call center setting. A high school diploma or equivalent is preferred, along with the ability to learn and use call center software effectively.
CUSTOMER SERVICE REPRESENTATIVE 1 at COOPERATIVE RESPONSE CENTER INC
Kirksville, Missouri, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, De Escalation Techniques, Confidentiality, Typing Skills, Adaptability, Fast Paced Environment
Specialization
Candidates must have at least one year of customer service experience, preferably in a call center setting. A high school diploma or equivalent is preferred, along with the ability to learn and use call center software effectively.
Customer - Food Service Overnight at Kwik Trip
Mankato, Minnesota, United States - Full Time
Skills Needed
Great People Skills, Fast Paced Work Environment, Problem Solving, Customer Service, Food Service, Store Maintenance
Specialization
Candidates must be at least 16 years old and possess great people skills. They should enjoy a fast-paced work environment and have some weekend and holiday availability.
Customer - Food Service Overnight at Kwik Trip
North Mankato, Minnesota, United States - Full Time
Skills Needed
Great People Skills, Fast Paced Work Environment, Problem Solving, Customer Service, Maintaining Clean Store, Food Program Management
Specialization
Candidates must be at least 16 years old and possess great people skills. They should enjoy a fast-paced work environment and have some weekend and holiday availability.
Customer Service Advisor - Lates at THG Ingenuity
Northwich, England, United Kingdom - Full Time
Skills Needed
Strong Written Communication Skills, Strong Verbal Communication Skills, Willingness To Learn, Professional, Friendly, Hard Working
Specialization
The role requires strong written and verbal communication skills, along with a willingness to learn and develop new skills. Candidates should demonstrate professionalism, friendliness, and a hard-working attitude.
Customer Service Agent - Seasonal at THG Ingenuity
, , - Full Time
Skills Needed
Strong Written Communication Skills, Strong Verbal Communication Skills, Willingness To Learn, Professional, Friendly, Hard Working
Specialization
The role requires strong written and verbal communication skills, along with a willingness to learn and develop new skills. A professional, friendly, and hard-working attitude is essential.
Technical Sales/Customer Service at Byworth Boilers Limited
Keighley BD21 4NG, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service/Validation Agent at The Granite Group
Liverpool, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative I at Sound Generations
Seattle, Washington, United States - Full Time
Skills Needed
Customer Service, Scheduling, Communication, Problem Solving, Transportation Software, Compassion, Data Entry, Policy Interpretation
Specialization
A high school diploma or equivalent is required, along with one year of customer service experience. Strong communication skills and the ability to use scheduling software are essential.
FLOAT CUSTOMER SERVICE SUPERVISOR at Baycoast Bank
Swansea, MA 02777, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Office admin and customer service at ALFA SPORTIVO
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service/Office Assistant at Sanborn Savings Bank
Sanborn, IA 51248, USA - Full Time
Skills Needed
Customer Service Skills, Professional Manner, Microsoft Word, Computer Skills, Health Insurance, Dental Insurance, Communication Skills, Professional Development, Excel, Confidentiality
Qualification
Graduate
Inbound Customer Service Advisor at PEAKPOINT LIMITED
Leeds LS1 6LY, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Retail Customer Service and Sales at CPAP.com
Stafford, Texas, United States -
Full Time


Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales, Communication, Problem-Solving, Empathy, Product Knowledge, Data Entry, Order Processing, Active Listening, Persuasion, Multitasking, Technical Support, Continuous Learning, Team Collaboration, Trust Building, Regulatory Compliance

Industry

Wellness and Fitness Services

Description
Description Do you enjoy helping people? Are you interested in expanding your skill set? Continue reading to learn more about CPAP.com! We are the largest internet retailer of CPAP equipment for the treatment of Sleep Apnea and have been in business since 1999. We are a Houston based business, which also runs the forum CPAPtalk.com as a service to CPAP users. Here is more about us: https://www.cpap.com/pages/about-us Role Overview The Sales Agent plays a vital role in supporting customers in our retail store front on their journey to successful sleep therapy. This position is responsible for guiding customers through the selection and purchase of CPAP equipment, ensuring they receive the most appropriate solutions for their individual needs. By combining product expertise with a customer-first mindset, the Sales Agent delivers an exceptional experience focused on education, comfort, and long-term therapy success. The ideal candidate is empathetic, knowledgeable, and driven by a commitment to improving lives through better sleep. They act as a trusted advisor—answering questions, overcoming objections, and recommending tailored solutions that maximize compliance and satisfaction. Their goal is not just to close a sale, but to ensure each customer feels supported, confident, and equipped for a successful therapy journey. Requirements Duties Duties are assigned daily and include one or more of the following: Engage with customers across various channels to understand their sleep therapy needs and recommend appropriate CPAP equipment and accessories. Educate customers on product features and long-term benefits of therapy compliance. Guide customers through the purchasing process with empathy, clarity, and professionalism. Maintain up-to-date knowledge of CPAP products, mask fittings, and industry best practices to provide accurate information and recommendations. Build trust and rapport with customers by actively listening and addressing concerns or barriers to therapy adoption. Follow up with potential leads and re-engage customers who have paused or abandoned the purchasing process. Ensure orders are processed accurately and in compliance with medical or regulatory guidelines. Achieve or exceed individual and team sales performance targets and KPIs. Document customer interactions and sales activities in CRM or ticketing systems for tracking and follow-up. Help in store and online customers "make it work" by troubleshooting clinical and technical customer questions, both before and after the sale All other duties as assigned. Skill Set Requirements Familiarity with retail sales principles, customer journey stages, and contact center best practices. Awareness of durable medical equipment (DME) regulations is a plus. Working knowledge of CRM and call center platforms (e.g., Shopify, Gorgias, Dialpad or equivalent systems). Excellent verbal communication and active listening skills. Strong sales and persuasion skills, including upselling and objection handling. Skilled in problem-solving and delivering customer-centric solutions. Proficient in data entry, order processing, and case documentation. Ability to multitask across systems and conversations in a high-volume environment. Ability to build rapport and trust with customers, especially those managing health concerns. Capable of adapting communication styles to meet diverse customer needs and learning preferences. Committed to continuous learning, performance improvement, and team collaboration. Comfortable working in a goal-driven, fast-paced sales environment. Able to retain and apply technical product knowledge quickly and accurately. Our Training Process Paid training is provided prior to new hires working one on one with customers. This training process is rigorous and involves learning a large amount of new information in a short amount of time. The team you are joining is made of those who have successfully completed the process. Training is a time to become familiar with Sleep Apnea and the products that treat it. Background Checks We conduct criminal background checks. Benefits Paid Time Off, retirement and healthcare benefits are available after probationary periods have been met with the company. Monthly performance reviews conducted. Yearly performance reviews are also conducted in which merit raises and bonus opportunities may be available. All benefits and benefit policies are subject to change. Location & Schedule This position is a 100% in-office position. Candidates must be able to commute to our local office (in zip code 77477). A company PC, monitors, keyboard and mouse are provided. Customer Service Representatives work a minimum of 40 hours for full time positions. The schedule for in-office is 8-hour shifts between the hours of 7:30 AM and 8:00 PM, Monday through Friday with occasional weekends.
Responsibilities
The Sales Agent supports customers in selecting and purchasing CPAP equipment, ensuring they receive appropriate solutions for their needs. They deliver an exceptional customer experience focused on education, comfort, and long-term therapy success.
Retail Customer Service and Sales at CPAP.com
Stafford, Texas, United States - Full Time
Skills Needed
Customer Service, Sales, Communication, Problem Solving, Empathy, Product Knowledge, Data Entry, Order Processing, Active Listening, Persuasion, Multitasking, Technical Support, Continuous Learning, Team Collaboration, Trust Building, Regulatory Compliance
Specialization
Candidates should have familiarity with retail sales principles and excellent communication skills. A working knowledge of CRM systems and the ability to build rapport with customers are also important.
Representative, Customer Service at Sysmex
Lincolnshire, IL 60069, USA - Full Time
Skills Needed
Time Management, It, Sap, Service Processes, French
Specialization
A related industry or manufacturing environment
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Store Customer Service Specialist at Sherwin-Williams
Knoxville, Tennessee, United States - Full Time
Skills Needed
Customer Service, Product Knowledge, Sales Goals, Conflict Resolution, Client Satisfaction, Cash Handling, Communication, Teamwork
Specialization
The role involves contact with customers, including minors, and access to cash and electronic equipment. A review of criminal history is necessary to protect the safety of customers and staff.
Customer Service / Front Desk SR at TruFit Athletic Clubs
Murfreesboro, Tennessee, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Computer Skills, Front Desk Experience
Specialization
A high school diploma or GED is required, along with schedule flexibility to include evenings and weekends. Previous front desk experience and proficiency in Microsoft Office are preferred, and being bilingual is ideal.
Adult Customer Service Assistant at PORTAGE DISTRICT LIBRARY
Portage, Michigan, United States - Full Time
Skills Needed
Customer Service, Technical Support, Reference Services, Library Operations, Communication, Critical Thinking, Problem Solving, Teamwork, Community Engagement, Event Planning, Computer Skills, Attention To Detail, Confidentiality, Innovative Programming, Research Skills, Library Equipment Operation
Specialization
Candidates must possess a high school diploma or GED and have experience in a customer service setting, preferably in a library. Strong communication skills and the ability to handle patron inquiries and conflicts are essential.
Youth Customer Service Assistant at PORTAGE DISTRICT LIBRARY
Portage, Michigan, United States - Full Time
Skills Needed
Customer Service, Reference Service, Library Collection, Community Engagement, Technical Support, Communication, Critical Thinking, Problem Solving, Teamwork, Attention To Detail, Technology Integration, Conflict Resolution, Organizational Skills, Public Relations, Innovative Programming, Library Operations
Specialization
Candidates should possess a high school diploma or GED, with a preference for a bachelor's degree and experience working with children and teens. Customer service experience and familiarity with library operations and technology are also preferred.
Customer Service / Front Desk SR at TruFit Athletic Clubs
Madison, Tennessee, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Computer Skills, Front Desk Experience
Specialization
A friendly and outgoing personality with strong communication skills is essential. Basic computer and customer service experience is preferred, along with the ability to multitask in a fast-paced environment.
CUSTOMER SERVICE REPRESENTATIVE 1 at COOPERATIVE RESPONSE CENTER INC
Austin, Minnesota, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, De Escalation Techniques, Confidentiality, Typing Skills, Adaptability, Fast Paced Environment
Specialization
Candidates must have at least one year of customer service experience, preferably in a call center setting. A high school diploma or equivalent is preferred, along with the ability to learn and use call center software effectively.
CUSTOMER SERVICE REPRESENTATIVE 1 at COOPERATIVE RESPONSE CENTER INC
Kirksville, Missouri, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, De Escalation Techniques, Confidentiality, Typing Skills, Adaptability, Fast Paced Environment
Specialization
Candidates must have at least one year of customer service experience, preferably in a call center setting. A high school diploma or equivalent is preferred, along with the ability to learn and use call center software effectively.
Customer - Food Service Overnight at Kwik Trip
Mankato, Minnesota, United States - Full Time
Skills Needed
Great People Skills, Fast Paced Work Environment, Problem Solving, Customer Service, Food Service, Store Maintenance
Specialization
Candidates must be at least 16 years old and possess great people skills. They should enjoy a fast-paced work environment and have some weekend and holiday availability.
Customer - Food Service Overnight at Kwik Trip
North Mankato, Minnesota, United States - Full Time
Skills Needed
Great People Skills, Fast Paced Work Environment, Problem Solving, Customer Service, Maintaining Clean Store, Food Program Management
Specialization
Candidates must be at least 16 years old and possess great people skills. They should enjoy a fast-paced work environment and have some weekend and holiday availability.
Customer Service Advisor - Lates at THG Ingenuity
Northwich, England, United Kingdom - Full Time
Skills Needed
Strong Written Communication Skills, Strong Verbal Communication Skills, Willingness To Learn, Professional, Friendly, Hard Working
Specialization
The role requires strong written and verbal communication skills, along with a willingness to learn and develop new skills. Candidates should demonstrate professionalism, friendliness, and a hard-working attitude.
Customer Service Agent - Seasonal at THG Ingenuity
, , - Full Time
Skills Needed
Strong Written Communication Skills, Strong Verbal Communication Skills, Willingness To Learn, Professional, Friendly, Hard Working
Specialization
The role requires strong written and verbal communication skills, along with a willingness to learn and develop new skills. A professional, friendly, and hard-working attitude is essential.
Technical Sales/Customer Service at Byworth Boilers Limited
Keighley BD21 4NG, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service/Validation Agent at The Granite Group
Liverpool, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative I at Sound Generations
Seattle, Washington, United States - Full Time
Skills Needed
Customer Service, Scheduling, Communication, Problem Solving, Transportation Software, Compassion, Data Entry, Policy Interpretation
Specialization
A high school diploma or equivalent is required, along with one year of customer service experience. Strong communication skills and the ability to use scheduling software are essential.
FLOAT CUSTOMER SERVICE SUPERVISOR at Baycoast Bank
Swansea, MA 02777, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Office admin and customer service at ALFA SPORTIVO
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service/Office Assistant at Sanborn Savings Bank
Sanborn, IA 51248, USA - Full Time
Skills Needed
Customer Service Skills, Professional Manner, Microsoft Word, Computer Skills, Health Insurance, Dental Insurance, Communication Skills, Professional Development, Excel, Confidentiality
Qualification
Graduate
Inbound Customer Service Advisor at PEAKPOINT LIMITED
Leeds LS1 6LY, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
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