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Customer Service Associate Jobs overseas

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Customer Technical Services Analyst II at Mastercard
pune, maharashtra, India - Full Time
Skills Needed
Customer Service, Technical Knowledge, Communication, Collaboration, Problem Solving, Case Management, Research, Testing, Relationship Management, Organization, Prioritization, Initiative, Self Motivation, Detail Oriented, Proactive, Leadership
Specialization
A bachelor's degree in Information Technology, Computer Science, or a related field is required, along with a minimum of 3 years of experience in a related field. Candidates should possess good technical knowledge, strong communication skills, and the ability to work under pressure.
Experience Required
Minimum 2 year(s)
Customer Service Manager/Sales Support at Lumenier/GetFPV
Bradenton, Florida, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Customer Service Operations, Inside Sales, Ecommerce Support, Coaching, Mentoring, Organizational Skills, Attention To Detail, Technical Support, Order Management, Problem Solving, Team Leadership, Performance Management, Continuous Improvement, Compliance
Specialization
A bachelor's degree in a related field and 3-5 years of progressive customer service experience are required. Candidates should have at least 2 years in a supervisory role and experience in technical manufacturing industries is preferred.
Experience Required
Minimum 5 year(s)
Customer Service Manager/Sales Support at Lumenier/GetFPV
Sarasota, Florida, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Customer Service Operations, Inside Sales, Ecommerce Support, Coaching, Mentoring, Organizational Skills, Attention To Detail, Technical Support, Order Management, Problem Solving, Team Leadership, Performance Management, Continuous Improvement, Compliance
Specialization
A bachelor's degree in a related field and 3-5 years of progressive customer service experience are required. Candidates should have at least 2 years in a supervisory role, with experience in technical manufacturing preferred.
Experience Required
Minimum 5 year(s)
Patient Customer Service Specialist I at Americollect Inc.
Manitowoc, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Payment Collection, Negotiation, Healthcare Revenue Cycle, Documentation, Insurance Information, Problem Solving, Team Collaboration
Specialization
A high school diploma or GED is preferred, along with at least one year of experience in customer service, call center environments, and medical/insurance coding and billing. Candidates should also contribute to a team culture of learning and growth.
Claims Customer Service Representative at Diligenta
Edinburgh EH1 2DH, , United Kingdom - Full Time
Skills Needed
Adjustments
Qualification
Graduate
Customer Service Representative (CSR) at Precision Body Paint Inc
Beaverton, OR 97005, USA - Full Time
Skills Needed
Interpersonal Skills, Insurance Background
Qualification
Graduate
Customer Service Advisor/Receptionist at Park Road Garage Swarthmoor Limited
Ulverston LA12 0HH, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service & Logistics Processor at Ty Nant Water
Salisbury SP3 5GN, , United Kingdom - Full Time
Skills Needed
Documentation, Communication Skills
Qualification
Graduate
FT Assistant Manager Customer Service at Food Lion External
Grandy, North Carolina, USA - Full Time
Skills Needed
Training, Pallet Jack, Color, Technical Requirements, Communication Systems, Childbirth, Accreditation, Customer Service Skills, Grievances
Qualification
Diploma
Customer Service Assistant/Supervisor at Admiral Slots
Gillingham ME7 1AQ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service and Optical Assistant at Oscar Wylee
TLV3, , Australia - Full Time
Skills Needed
Customer Service, Flexible Schedule
Qualification
Graduate
Customer Service & Billing Specialist at Advanced Aircrew Academy
, , United States - Full Time
Skills Needed
Customer Service, Billing, Invoicing, Communication, Organizational Skills, Problem Solving, Collaboration, Technical Comfort
Specialization
Candidates should have 3+ years of customer service experience, ideally in a SaaS or training environment. Familiarity with billing and invoicing processes, along with strong communication and organizational skills, is essential.
Experience Required
Minimum 2 year(s)
Customer Service Assistant/Supervisor at Admiral Slots
SSN7, , United Kingdom - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative Remote at Morphius Corp
Bakersfield, California, United States - Full Time
Skills Needed
Self Motivation, Leadership Abilities, Customer Service Attitude, Integrity, Professional Development, Willingness To Learn, People Skills
Specialization
Candidates must have flexible hours and a reliable form of transportation. They should also be able to pass a state-required background check and be fluent in English.
Customer Service Representative Remote at Morphius Corp
San Buenaventura (Ventura), California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Time Management, Crm Familiarity, Product Knowledge, Customer Success, Positive Attitude
Specialization
The ideal candidate should have 1-2 years of experience in supporting client success and possess excellent communication skills. They should be able to address complaints effectively and have a passion for customer service.
Customer Service Representative Remote at Morphius Corp
Oxnard, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Time Management, Crm Familiarity, Product Knowledge, Customer Success, Positive Attitude
Specialization
The ideal candidate should have 1-2 years of experience in supporting client success and possess excellent communication skills. They should be passionate about providing high-quality service and have effective problem-solving abilities.
Customer Service Representative Remote at Morphius Corp
Los Angeles, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Time Management, Crm Familiarity, Product Knowledge, Customer Success, Positive Attitude
Specialization
The ideal candidate should have 1-2 years of experience in supporting client success and possess excellent communication skills. A passion for customer service and effective problem-solving abilities are essential.
Supplier & Customer Service Supervisor at Watts Water Technologies
Shanghai, Shanghai, China - Full Time
Skills Needed
Customer Service, Supply Chain Management, Analytical Skills, Communication Skills, Process Optimization, Team Management, Conflict Resolution, Report Preparation, Supplier Performance Monitoring, Inventory Control, Sop Development, Database Management, Coaching, Collaboration, Problem Solving, Time Management
Specialization
Candidates must have a bachelor's degree and a minimum of 5 years of relevant experience. Strong proficiency in English and willingness to travel up to 50% are also required.
Experience Required
Minimum 5 year(s)
Customer Service Representative Remote at Morphius Corp
San Fernando, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Time Management, Crm Familiarity, Product Knowledge, Customer Success, Positive Attitude
Specialization
The ideal candidate should have 1-2 years of experience in supporting client success and possess excellent communication skills. They should also have a passion for providing high-quality customer service and effective problem-solving abilities.
Customer Service Representative Remote at Morphius Corp
Taft, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Time Management, Crm Familiarity, Product Knowledge, Customer Success, Positive Attitude
Specialization
The ideal candidate should have 1-2 years of experience in supporting client success and possess excellent communication skills. They should also have a passion for delivering high-quality customer service and effective problem-solving abilities.
Customer Technical Services Analyst II at Mastercard
pune, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Technical Knowledge, Communication, Collaboration, Problem Solving, Case Management, Research, Testing, Relationship Management, Organization, Prioritization, Initiative, Self-Motivation, Detail-Oriented, Proactive, Leadership

Industry

IT Services and IT Consulting

Description
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Customer Technical Services Analyst II Job Overview: Part of the Global Customer Service organization providing superior support to Mastercard customers. This position requires excellent customer facing skillsets in both phone and written communication channels. The role will also be responsible for capturing detailed and specific technical aspects to raise awareness to Level 2 support teams to help resolve customer or internal issues while ensuring superior customer experiences. Some of the major accountabilities are, but not limited to the following: · Provide customer service to our customers and business partners while managing daily workflow coordination in our case management system · Act as the front line liaison to our customers and business partners in a support role documenting key issues/requirements on support cases; ensure proper resolution is provided · Provide excellent customer support experience in a timely fashion · Ability to work in fast paced environment when there are critical situations · Capable of understanding basic technical principles across various technology platforms · Collaborate across teams ensuring consistency and clarity is understood and documented · Obtain a great knowledge of Mastercard systems · Accountabilities will include some but not necessarily all based upon specific role: · Provide support to customers (external and internal) · Manage support cases by ensuring timely updates are provided to impacted user · Execute research tasks to identify resolution · Hold customer conference calls to review open/ongoing issues · Perform test cases on platform changes · Partner with Level 2 teams to discuss and advocate customer challenges seeking resolution Education: · Bachelor’s degree in Information Technology, Computer Science, or Management · Information Systems or equivalent combination of relevant experience and education. Knowledge / Experience: · Minimum 3 years of experience in related field · Good technical knowledge and capability/aptitude · Communication across and up an organization · Demonstration of MC Core Competencies Skills/ Abilities: · High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities · Must be a team player, detail-oriented, proactive and have the ability to function under pressure in an independent environment; possess leadership initiative and self-motivation to drive results · Ability to work with global business partners/customers at all levels within the organization demonstrating strong communication skills (both verbal and written) · Possess strong relationship management, collaboration, organizational and prioritization skills with a sense of urgency Additional skills: Microsoft Office (Outlook), Preferred Skills: SQL, Oracle environments; experience in understanding of database query management, capable of understanding API/XML messages Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.
Responsibilities
Provide superior support to Mastercard customers and manage daily workflow coordination in the case management system. Act as the front line liaison to customers and business partners, ensuring proper resolution of key issues and maintaining excellent customer support experiences.
Customer Technical Services Analyst II at Mastercard
pune, maharashtra, India - Full Time
Skills Needed
Customer Service, Technical Knowledge, Communication, Collaboration, Problem Solving, Case Management, Research, Testing, Relationship Management, Organization, Prioritization, Initiative, Self Motivation, Detail Oriented, Proactive, Leadership
Specialization
A bachelor's degree in Information Technology, Computer Science, or a related field is required, along with a minimum of 3 years of experience in a related field. Candidates should possess good technical knowledge, strong communication skills, and the ability to work under pressure.
Experience Required
Minimum 2 year(s)
Customer Service Manager/Sales Support at Lumenier/GetFPV
Bradenton, Florida, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Customer Service Operations, Inside Sales, Ecommerce Support, Coaching, Mentoring, Organizational Skills, Attention To Detail, Technical Support, Order Management, Problem Solving, Team Leadership, Performance Management, Continuous Improvement, Compliance
Specialization
A bachelor's degree in a related field and 3-5 years of progressive customer service experience are required. Candidates should have at least 2 years in a supervisory role and experience in technical manufacturing industries is preferred.
Experience Required
Minimum 5 year(s)
Customer Service Manager/Sales Support at Lumenier/GetFPV
Sarasota, Florida, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Customer Service Operations, Inside Sales, Ecommerce Support, Coaching, Mentoring, Organizational Skills, Attention To Detail, Technical Support, Order Management, Problem Solving, Team Leadership, Performance Management, Continuous Improvement, Compliance
Specialization
A bachelor's degree in a related field and 3-5 years of progressive customer service experience are required. Candidates should have at least 2 years in a supervisory role, with experience in technical manufacturing preferred.
Experience Required
Minimum 5 year(s)
Patient Customer Service Specialist I at Americollect Inc.
Manitowoc, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Payment Collection, Negotiation, Healthcare Revenue Cycle, Documentation, Insurance Information, Problem Solving, Team Collaboration
Specialization
A high school diploma or GED is preferred, along with at least one year of experience in customer service, call center environments, and medical/insurance coding and billing. Candidates should also contribute to a team culture of learning and growth.
Claims Customer Service Representative at Diligenta
Edinburgh EH1 2DH, , United Kingdom - Full Time
Skills Needed
Adjustments
Qualification
Graduate
Customer Service Representative (CSR) at Precision Body Paint Inc
Beaverton, OR 97005, USA - Full Time
Skills Needed
Interpersonal Skills, Insurance Background
Qualification
Graduate
Customer Service Advisor/Receptionist at Park Road Garage Swarthmoor Limited
Ulverston LA12 0HH, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service & Logistics Processor at Ty Nant Water
Salisbury SP3 5GN, , United Kingdom - Full Time
Skills Needed
Documentation, Communication Skills
Qualification
Graduate
FT Assistant Manager Customer Service at Food Lion External
Grandy, North Carolina, USA - Full Time
Skills Needed
Training, Pallet Jack, Color, Technical Requirements, Communication Systems, Childbirth, Accreditation, Customer Service Skills, Grievances
Qualification
Diploma
Customer Service Assistant/Supervisor at Admiral Slots
Gillingham ME7 1AQ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service and Optical Assistant at Oscar Wylee
TLV3, , Australia - Full Time
Skills Needed
Customer Service, Flexible Schedule
Qualification
Graduate
Customer Service & Billing Specialist at Advanced Aircrew Academy
, , United States - Full Time
Skills Needed
Customer Service, Billing, Invoicing, Communication, Organizational Skills, Problem Solving, Collaboration, Technical Comfort
Specialization
Candidates should have 3+ years of customer service experience, ideally in a SaaS or training environment. Familiarity with billing and invoicing processes, along with strong communication and organizational skills, is essential.
Experience Required
Minimum 2 year(s)
Customer Service Assistant/Supervisor at Admiral Slots
SSN7, , United Kingdom - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative Remote at Morphius Corp
Bakersfield, California, United States - Full Time
Skills Needed
Self Motivation, Leadership Abilities, Customer Service Attitude, Integrity, Professional Development, Willingness To Learn, People Skills
Specialization
Candidates must have flexible hours and a reliable form of transportation. They should also be able to pass a state-required background check and be fluent in English.
Customer Service Representative Remote at Morphius Corp
San Buenaventura (Ventura), California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Time Management, Crm Familiarity, Product Knowledge, Customer Success, Positive Attitude
Specialization
The ideal candidate should have 1-2 years of experience in supporting client success and possess excellent communication skills. They should be able to address complaints effectively and have a passion for customer service.
Customer Service Representative Remote at Morphius Corp
Oxnard, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Time Management, Crm Familiarity, Product Knowledge, Customer Success, Positive Attitude
Specialization
The ideal candidate should have 1-2 years of experience in supporting client success and possess excellent communication skills. They should be passionate about providing high-quality service and have effective problem-solving abilities.
Customer Service Representative Remote at Morphius Corp
Los Angeles, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Time Management, Crm Familiarity, Product Knowledge, Customer Success, Positive Attitude
Specialization
The ideal candidate should have 1-2 years of experience in supporting client success and possess excellent communication skills. A passion for customer service and effective problem-solving abilities are essential.
Supplier & Customer Service Supervisor at Watts Water Technologies
Shanghai, Shanghai, China - Full Time
Skills Needed
Customer Service, Supply Chain Management, Analytical Skills, Communication Skills, Process Optimization, Team Management, Conflict Resolution, Report Preparation, Supplier Performance Monitoring, Inventory Control, Sop Development, Database Management, Coaching, Collaboration, Problem Solving, Time Management
Specialization
Candidates must have a bachelor's degree and a minimum of 5 years of relevant experience. Strong proficiency in English and willingness to travel up to 50% are also required.
Experience Required
Minimum 5 year(s)
Customer Service Representative Remote at Morphius Corp
San Fernando, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Time Management, Crm Familiarity, Product Knowledge, Customer Success, Positive Attitude
Specialization
The ideal candidate should have 1-2 years of experience in supporting client success and possess excellent communication skills. They should also have a passion for providing high-quality customer service and effective problem-solving abilities.
Customer Service Representative Remote at Morphius Corp
Taft, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Time Management, Crm Familiarity, Product Knowledge, Customer Success, Positive Attitude
Specialization
The ideal candidate should have 1-2 years of experience in supporting client success and possess excellent communication skills. They should also have a passion for delivering high-quality customer service and effective problem-solving abilities.