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Customer Service Representative Jobs overseas

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Customer Service Representative at QUIPT HOME MEDICAL INC
Louisville, Kentucky, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Microsoft Office, Insurance Verification, Order Processing, Complaint Resolution, Documentation, Time Management, Interpersonal Skills, Data Entry, Billing, Medical Equipment Knowledge, Training, Attention To Detail, Organizational Skills
Specialization
Candidates must have a high school diploma or equivalent and previous experience in a clerical or customer service environment. Proficiency in Microsoft Office and general office skills is required, with a preference for experience in medical billing or a medical office.
Customer Service Representative at Percepta South Africa
, , - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Computer Skills
Specialization
Candidates can be newbies or have customer service experience, and must be a Senior High school graduate or equivalent. They should also recognize, apply, and explain their product or service knowledge and have computer experience.
Customer Service Representative at Percepta South Africa
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Computer Experience
Specialization
The position is open to fresh graduates under Communication and Hospitality courses without work experience, as well as college graduates and SHS graduates with at least 6 months of customer service experience. Candidates should have product knowledge and computer experience.
Customer Service Representative at Percepta South Africa
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Product Knowledge, Computer Skills
Specialization
Candidates should have at least one year of BPO customer service experience, preferably in the healthcare sector, and must have completed senior high school or two years in college. Computer experience is also required.
Customer Service Representative at Percepta South Africa
Santa Rosa, Laguna, Philippines - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Compassion, Product Knowledge, Computer Proficiency
Specialization
Candidates must have a Senior High School diploma or at least 2 years of college education, along with 6 months of customer service or BPO experience for high school graduates. Computer proficiency is also required.
Customer Service Representative at Percepta South Africa
, , - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Research, Compassion, Computer Skills
Specialization
Candidates should have at least one year of customer service experience and have completed two years in college. Additionally, they should possess product knowledge and computer experience.
Customer Service Representative at Percepta South Africa
Iloilo City, Western Visayas, Philippines - Full Time
Skills Needed
Customer Service, Verbal Communication, Business Writing, Product Knowledge, Computer Experience
Specialization
Candidates should have completed senior high school or two years in college. They should possess great verbal communication skills and be open to both newbies and those with customer service experience.
Customer Service Representative at Percepta South Africa
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Computer Experience
Specialization
Candidates should have completed senior high school or two years in college and can be either newbies or have customer service experience. They must also be able to recognize, apply, and explain product or service knowledge.
Customer Service Representative at Percepta South Africa
, , - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Computer Skills
Specialization
Candidates should have at least one year of customer service experience and have completed at least two years in college. Additionally, applicants must possess computer experience and the ability to explain product or service knowledge.
Customer Service Representative at Raymond West
, Delaware, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Organizational Skills, Time Management, Analytical Ability, Market Research, Presentation Skills, Relationship Building, Business To Business Sales, Account Management, Feedback Collection, Cost Control, Collaboration, Process Improvement, Stakeholder Engagement
Specialization
Candidates should have a bachelor's degree in a business-related field or equivalent experience, along with strong communication and problem-solving skills. Experience in business-to-business sales and the ability to build relationships are preferred.
Customer Service Representative at Percepta South Africa
Rochester, New York, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Computer Skills
Specialization
Candidates should have at least 6 months of customer service experience and a high school diploma or equivalent. Additionally, they should possess product knowledge and computer experience.
Customer Service Representative at Percepta South Africa
Cebu City, Central Visayas, Philippines - Full Time
Skills Needed
Customer Service, Verbal Communication, Business Writing, Product Knowledge, Computer Experience
Specialization
Candidates should have completed senior high school or two years in college and can be newbies or have customer service experience. Strong verbal communication and business writing skills, along with computer experience, are essential.
Customer Service Representative at U-Haul
Brooksville, Florida, United States - Full Time
Skills Needed
Customer Service, Equipment Inspection, Inventory Management, Rental Management, Propane Filling, Hitch Installation, Forklift Operation, Technology Use, Teamwork, Communication, Problem Solving, Safety Precautions, Physical Exertion, Education, Customer Assistance, Sales
Specialization
A valid driver's license and a high school diploma or equivalent are required. The role involves physical exertion and adherence to safety precautions.
Customer Service Representative at Circle K
Ocala, Florida, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should have a motivation to advance in their career and a willingness to learn.
Customer Service Representative at Circle K
Fredericton, New Brunswick, Canada - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Quick Thinking, Sales
Specialization
The ideal candidate should have customer service skills and the ability to work quickly while having fun. A motivation to advance in their career and a willingness to learn are also desired.
Customer Service Representative at Kelsan, Inc
Knoxville, Tennessee, United States - Full Time
Skills Needed
Communication Skills, Customer Service, Multitasking, Technology Proficiency, Team Player, Problem Solving, Order Processing, Product Knowledge
Specialization
Candidates should have strong communication skills and a customer-first mindset, along with previous customer service experience. Comfort with technology and the ability to multitask in a fast-paced environment are also important.
Customer Service Representative at Planet Fitness
Baton Rouge, Louisiana, United States - Full Time
Skills Needed
Customer Service, Listening, Problem Solving, Diplomacy, Communication, Basic Computer Proficiency
Specialization
Candidates should possess strong customer service skills, honesty, and a good work ethic. Basic computer proficiency is also required.
Customer Service Representative at Qualfon Philippines Incorporated
Cebu City, Central Visayas, Philippines - Full Time
Skills Needed
Effective Communication Skills, Computer Navigation Skills, Customer Service Orientation, Active Listening Skills, Problem Solving Skills, Technology Skills
Specialization
Candidates must be at least high school graduates and possess good English communication skills. Basic computer skills and strong interpersonal abilities are also required.
Customer Service Representative at SIEGEL GROUP NEVADA INC
Hoover, Alabama, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Communication, Multi Tasking, Record Keeping, Problem Solving, Sales, Office Maintenance
Specialization
Candidates must have a high school diploma or equivalent and at least 6 months of customer service experience. They should be legally able to work within State and Federal guidelines.
Customer Service Representative at Lytegen
, , Mexico - Full Time
Skills Needed
Cold Calling, Lead Generation, Telemarketing, Data Entry, Attention To Detail, Communication, Sales Experience, Discipline, Coachability, Pressure Handling, Script Following, Appointment Booking, Call Quality, Compliance Standards, Outbound Calling, Performance Tracking
Specialization
Candidates must have strong spoken English and prior experience in cold calling or lead generation. A high attention to detail and the ability to work US business hours are essential.
Customer Service Representative at QUIPT HOME MEDICAL INC
Louisville, Kentucky, United States -
Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Problem Solving, Microsoft Office, Insurance Verification, Order Processing, Complaint Resolution, Documentation, Time Management, Interpersonal Skills, Data Entry, Billing, Medical Equipment Knowledge, Training, Attention to Detail, Organizational Skills

Industry

Hospitals and Health Care

Description
Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let’s start with what’s important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: All products we carry Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs Basic Brightree Functions Proper Intake Procedures Insurance Verification and Eligibility CMN Requirements and Prior Authorizations Documentation Requirements of the Equipment Patient’s Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) Difference Between Verbal, Written and WOPD orders Complaint Resolution Procedures Answers the telephone using the company’s professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. Qualify orders by identifying the customer’s diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. Inputs customers’ orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. All patient files and information are maintained and current at all times. Participates in company training programs Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. Timely filing of all necessary paperwork into patient charts. Assist in working various computer reports for quality assurance. Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. Strict adherence to all company policies and procedures. Performs schedules hours, staggered shifts in accordance to the needs of the company. Perform all above duties in other company locations when required. May perform other duties not specifically listed in this position description as assigned by supervisor. Continually strive to develop your knowledge and skills in all areas of your job. Requirements Position Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
Responsibilities
The Customer Service Representative serves as a direct point of contact for patients and caregivers, providing information and resolving complaints. They are responsible for processing customer orders, handling inquiries, and ensuring timely and accurate service delivery.
Customer Service Representative at QUIPT HOME MEDICAL INC
Louisville, Kentucky, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Microsoft Office, Insurance Verification, Order Processing, Complaint Resolution, Documentation, Time Management, Interpersonal Skills, Data Entry, Billing, Medical Equipment Knowledge, Training, Attention To Detail, Organizational Skills
Specialization
Candidates must have a high school diploma or equivalent and previous experience in a clerical or customer service environment. Proficiency in Microsoft Office and general office skills is required, with a preference for experience in medical billing or a medical office.
Customer Service Representative at Percepta South Africa
, , - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Computer Skills
Specialization
Candidates can be newbies or have customer service experience, and must be a Senior High school graduate or equivalent. They should also recognize, apply, and explain their product or service knowledge and have computer experience.
Customer Service Representative at Percepta South Africa
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Computer Experience
Specialization
The position is open to fresh graduates under Communication and Hospitality courses without work experience, as well as college graduates and SHS graduates with at least 6 months of customer service experience. Candidates should have product knowledge and computer experience.
Customer Service Representative at Percepta South Africa
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Product Knowledge, Computer Skills
Specialization
Candidates should have at least one year of BPO customer service experience, preferably in the healthcare sector, and must have completed senior high school or two years in college. Computer experience is also required.
Customer Service Representative at Percepta South Africa
Santa Rosa, Laguna, Philippines - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Compassion, Product Knowledge, Computer Proficiency
Specialization
Candidates must have a Senior High School diploma or at least 2 years of college education, along with 6 months of customer service or BPO experience for high school graduates. Computer proficiency is also required.
Customer Service Representative at Percepta South Africa
, , - Full Time
Skills Needed
Customer Service, Problem Solving, Communication, Research, Compassion, Computer Skills
Specialization
Candidates should have at least one year of customer service experience and have completed two years in college. Additionally, they should possess product knowledge and computer experience.
Customer Service Representative at Percepta South Africa
Iloilo City, Western Visayas, Philippines - Full Time
Skills Needed
Customer Service, Verbal Communication, Business Writing, Product Knowledge, Computer Experience
Specialization
Candidates should have completed senior high school or two years in college. They should possess great verbal communication skills and be open to both newbies and those with customer service experience.
Customer Service Representative at Percepta South Africa
Makati, Metro Manila, Philippines - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Computer Experience
Specialization
Candidates should have completed senior high school or two years in college and can be either newbies or have customer service experience. They must also be able to recognize, apply, and explain product or service knowledge.
Customer Service Representative at Percepta South Africa
, , - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Computer Skills
Specialization
Candidates should have at least one year of customer service experience and have completed at least two years in college. Additionally, applicants must possess computer experience and the ability to explain product or service knowledge.
Customer Service Representative at Raymond West
, Delaware, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Organizational Skills, Time Management, Analytical Ability, Market Research, Presentation Skills, Relationship Building, Business To Business Sales, Account Management, Feedback Collection, Cost Control, Collaboration, Process Improvement, Stakeholder Engagement
Specialization
Candidates should have a bachelor's degree in a business-related field or equivalent experience, along with strong communication and problem-solving skills. Experience in business-to-business sales and the ability to build relationships are preferred.
Customer Service Representative at Percepta South Africa
Rochester, New York, United States - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Research, Compassion, Computer Skills
Specialization
Candidates should have at least 6 months of customer service experience and a high school diploma or equivalent. Additionally, they should possess product knowledge and computer experience.
Customer Service Representative at Percepta South Africa
Cebu City, Central Visayas, Philippines - Full Time
Skills Needed
Customer Service, Verbal Communication, Business Writing, Product Knowledge, Computer Experience
Specialization
Candidates should have completed senior high school or two years in college and can be newbies or have customer service experience. Strong verbal communication and business writing skills, along with computer experience, are essential.
Customer Service Representative at U-Haul
Brooksville, Florida, United States - Full Time
Skills Needed
Customer Service, Equipment Inspection, Inventory Management, Rental Management, Propane Filling, Hitch Installation, Forklift Operation, Technology Use, Teamwork, Communication, Problem Solving, Safety Precautions, Physical Exertion, Education, Customer Assistance, Sales
Specialization
A valid driver's license and a high school diploma or equivalent are required. The role involves physical exertion and adherence to safety precautions.
Customer Service Representative at Circle K
Ocala, Florida, United States - Full Time
Skills Needed
Selling Products, Customer Care, Communication, Teamwork, Problem Solving, Quick Thinking
Specialization
Retail and customer service experience is preferred, along with a high school diploma or equivalent. Candidates should have a motivation to advance in their career and a willingness to learn.
Customer Service Representative at Circle K
Fredericton, New Brunswick, Canada - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Quick Thinking, Sales
Specialization
The ideal candidate should have customer service skills and the ability to work quickly while having fun. A motivation to advance in their career and a willingness to learn are also desired.
Customer Service Representative at Kelsan, Inc
Knoxville, Tennessee, United States - Full Time
Skills Needed
Communication Skills, Customer Service, Multitasking, Technology Proficiency, Team Player, Problem Solving, Order Processing, Product Knowledge
Specialization
Candidates should have strong communication skills and a customer-first mindset, along with previous customer service experience. Comfort with technology and the ability to multitask in a fast-paced environment are also important.
Customer Service Representative at Planet Fitness
Baton Rouge, Louisiana, United States - Full Time
Skills Needed
Customer Service, Listening, Problem Solving, Diplomacy, Communication, Basic Computer Proficiency
Specialization
Candidates should possess strong customer service skills, honesty, and a good work ethic. Basic computer proficiency is also required.
Customer Service Representative at Qualfon Philippines Incorporated
Cebu City, Central Visayas, Philippines - Full Time
Skills Needed
Effective Communication Skills, Computer Navigation Skills, Customer Service Orientation, Active Listening Skills, Problem Solving Skills, Technology Skills
Specialization
Candidates must be at least high school graduates and possess good English communication skills. Basic computer skills and strong interpersonal abilities are also required.
Customer Service Representative at SIEGEL GROUP NEVADA INC
Hoover, Alabama, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Communication, Multi Tasking, Record Keeping, Problem Solving, Sales, Office Maintenance
Specialization
Candidates must have a high school diploma or equivalent and at least 6 months of customer service experience. They should be legally able to work within State and Federal guidelines.
Customer Service Representative at Lytegen
, , Mexico - Full Time
Skills Needed
Cold Calling, Lead Generation, Telemarketing, Data Entry, Attention To Detail, Communication, Sales Experience, Discipline, Coachability, Pressure Handling, Script Following, Appointment Booking, Call Quality, Compliance Standards, Outbound Calling, Performance Tracking
Specialization
Candidates must have strong spoken English and prior experience in cold calling or lead generation. A high attention to detail and the ability to work US business hours are essential.