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Call Centre Customer Support Representative at Carry Telecom Inc
North York, ON, Canada - Full Time
Skills Needed
Web Navigation, Observation, Coaching, Cantonese, French, Voice Quality, Customer Service, Mandarin, It
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Support Representative with French at OEConnection
Newbury, England, United Kingdom - Full Time
Skills Needed
Sap, Excel, Outlook, Telephone Manner
Qualification
Graduate
Technical Customer Support Representative at vagaro
Pleasanton, California, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Sales and Customer Support Representative I at Fralock
Fremont, California, USA - Full Time
Skills Needed
Writing, Outlook, Disabilities, Cooperation, Teamwork, Crm Software, Powerpoint, Discrimination, Color, Excel, Phone Etiquette, Genetics
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Call Centre Customer Support Representative at Carry Telecom Inc
North York, ON, Canada - Full Time
Skills Needed
French, Coaching, Observation, Web Navigation, Customer Service, Mandarin, It, Voice Quality, Cantonese
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Technical Support Representative at IQ Fiber
Jacksonville, FL 32216, USA - Full Time
Skills Needed
Higher Education, Computer Skills, Customer Service Skills, Management Skills, Microsoft Dynamics, New Concepts, Critical Thinking, Communication Skills, Crm, Ownership
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Customer Technical Support Representative at Peraton
Clinton, Tennessee, USA - Full Time
Skills Needed
Confidentiality, Discretion, Communication Skills
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Customer Service Rep – Service Department at Total Plumbing and Heating Ltd
Edmonton, AB T5V 1J5, Canada - Full Time
Skills Needed
Csr
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Customer Service Adviser- Adviser Services at Vitality
BB6, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Specialist - ASU Services at Arizona State University
Tempe, Arizona, USA - Full Time
Skills Needed
Salesforce, Documentation, Technology, Servicenow
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Event Representative - Contract at Hunts Services
Puyallup, WA 98371, USA - Full Time
Skills Needed
Management Skills
Qualification
Graduate
Customer Service Associate/ Senior Customer Service Associate at Shane Co
Scottsdale, AZ 85254, USA - Full Time
Skills Needed
Cash Handling, Availability, English, Manual Dexterity
Qualification
Diploma
Sales Representative at Direct Insurance Services LLC
Greenwood Village, CO 80111, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
IT Sales representative at Cloud 7 IT Services Inc
Alberta, Alberta, Canada - Full Time
Skills Needed
Communication Skills, Salesforce, Crm Software
Specialization
Marketing
Qualification
Graduate
Field Sales Representative at Bionic Services Ltd
London N22, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Field Sales Representative at Bionic Services Ltd
Coventry, England, United Kingdom - Full Time
Skills Needed
Lead Generation, Access
Qualification
Graduate
Field Sales Representative at Bionic Services Ltd
Bradford, England, United Kingdom - Full Time
Skills Needed
Access, Lead Generation
Qualification
Graduate
Key Account Representative at SYSCO FOOD SERVICES
Moncton, NB E1H 2K1, Canada - Full Time
Skills Needed
Completion, Resume, Secondary Education
Specialization
Business
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Field Sales Representative at Bionic Services Ltd
Oldham, England, United Kingdom - Full Time
Skills Needed
Access, Lead Generation
Qualification
Graduate
Field Sales Representative at Bionic Services Ltd
Derby, England, United Kingdom - Full Time
Skills Needed
Access, Lead Generation
Qualification
Graduate
Call Centre Customer Support Representative at Carry Telecom Inc
North York, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

29 Nov, 25

Salary

17.5

Posted On

30 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Web Navigation, Observation, Coaching, Cantonese, French, Voice Quality, Customer Service, Mandarin, It

Industry

Outsourcing/Offshoring

Description

At Carry Telecom, we proudly demonstrate our commitment to innovation, leadership, and success, which comes from the collaborative efforts of our team. We pride ourselves on having a flat operating structure with an incredible entrepreneurial spirit. We have an excellent reputation for our unique culture and fun atmosphere.
As a Sales Representative at Carry Telecom, the successful candidate must be hard working, self-motivated, and thrive in an ever-changing fast paced environment. Also, they must be eager to learn, possess excellent communication and customer service skills, the ability to problem solve, and be computer literate.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Excellent voice quality, tone, pronunciation, and inflection
  • Strong computer, web navigation, and data entry skills
  • Desire to exceed customer expectations
  • Professional and confident demeanor
  • Extremely helpful to customers
  • Open to observation and coaching
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment

DESIRED KNOWLEDGE, SKILLS & ABILITIES:

  • Experience in tele sales, customer service or call center environment.
  • Able to speak French or Cantonese/Mandarin a plus
  • Ability to work in a team environment to achieve individual and team targets
  • Equivalent or higher College degree is preferred
  • Excellent command of the English language.
  • Strong negotiation and objection handling skills.
    Working hours: Regular working hours are from 10:00am-7:00pm. It will usually be 4 weekdays, and 1 day on weekend (1 day on the weekend is mandatory), 40 hours a week. Job Types: fixed-term full time contract (12 months)
Responsibilities
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Process online orders and answer customer enquiries
  • Achieve conversion and revenue targets on orders
  • Resolve customer issues and meet customer needs
  • Utilize First Call Resolution on prior orders
  • Achieve call quality, productivity, and accuracy targets
  • Utilize multiple computer systems
  • Record and enter call activities into a computer information system software
Call Centre Customer Support Representative at Carry Telecom Inc
North York, ON, Canada - Full Time
Skills Needed
Web Navigation, Observation, Coaching, Cantonese, French, Voice Quality, Customer Service, Mandarin, It
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Support Representative with French at OEConnection
Newbury, England, United Kingdom - Full Time
Skills Needed
Sap, Excel, Outlook, Telephone Manner
Qualification
Graduate
Technical Customer Support Representative at vagaro
Pleasanton, California, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Sales and Customer Support Representative I at Fralock
Fremont, California, USA - Full Time
Skills Needed
Writing, Outlook, Disabilities, Cooperation, Teamwork, Crm Software, Powerpoint, Discrimination, Color, Excel, Phone Etiquette, Genetics
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Call Centre Customer Support Representative at Carry Telecom Inc
North York, ON, Canada - Full Time
Skills Needed
French, Coaching, Observation, Web Navigation, Customer Service, Mandarin, It, Voice Quality, Cantonese
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Technical Support Representative at IQ Fiber
Jacksonville, FL 32216, USA - Full Time
Skills Needed
Higher Education, Computer Skills, Customer Service Skills, Management Skills, Microsoft Dynamics, New Concepts, Critical Thinking, Communication Skills, Crm, Ownership
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Customer Technical Support Representative at Peraton
Clinton, Tennessee, USA - Full Time
Skills Needed
Confidentiality, Discretion, Communication Skills
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Customer Service Rep – Service Department at Total Plumbing and Heating Ltd
Edmonton, AB T5V 1J5, Canada - Full Time
Skills Needed
Csr
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Customer Service Adviser- Adviser Services at Vitality
BB6, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Specialist - ASU Services at Arizona State University
Tempe, Arizona, USA - Full Time
Skills Needed
Salesforce, Documentation, Technology, Servicenow
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Event Representative - Contract at Hunts Services
Puyallup, WA 98371, USA - Full Time
Skills Needed
Management Skills
Qualification
Graduate
Customer Service Associate/ Senior Customer Service Associate at Shane Co
Scottsdale, AZ 85254, USA - Full Time
Skills Needed
Cash Handling, Availability, English, Manual Dexterity
Qualification
Diploma
Sales Representative at Direct Insurance Services LLC
Greenwood Village, CO 80111, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 3 year(s)
IT Sales representative at Cloud 7 IT Services Inc
Alberta, Alberta, Canada - Full Time
Skills Needed
Communication Skills, Salesforce, Crm Software
Specialization
Marketing
Qualification
Graduate
Field Sales Representative at Bionic Services Ltd
London N22, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Field Sales Representative at Bionic Services Ltd
Coventry, England, United Kingdom - Full Time
Skills Needed
Lead Generation, Access
Qualification
Graduate
Field Sales Representative at Bionic Services Ltd
Bradford, England, United Kingdom - Full Time
Skills Needed
Access, Lead Generation
Qualification
Graduate
Key Account Representative at SYSCO FOOD SERVICES
Moncton, NB E1H 2K1, Canada - Full Time
Skills Needed
Completion, Resume, Secondary Education
Specialization
Business
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Field Sales Representative at Bionic Services Ltd
Oldham, England, United Kingdom - Full Time
Skills Needed
Access, Lead Generation
Qualification
Graduate
Field Sales Representative at Bionic Services Ltd
Derby, England, United Kingdom - Full Time
Skills Needed
Access, Lead Generation
Qualification
Graduate
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