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Senior Associate, Global Customer Care at Smith Nephew

, , India - Full Time

Skills Needed
Order Management, Customer Service, Supply Chain Operations, Analytical Skills, Problem Solving, Communication Skills, Attention To Detail, Process Improvement, Sap, Salesforce, Edi, Team Collaboration, Dispute Resolution, Data Entry, Pricing Validation, Order Processing

Specialization
A Bachelor's Degree or equivalent experience in Business Administration, Supply Chain, or a related field is required. Candidates should have 5-7 years of experience in Order Management or Customer Service, with strong analytical and communication skills.

Experience Required
Minimum 5 year(s)

Senior Advisor – Global Customer Care at Smith Nephew

, , India - Full Time

Skills Needed
Order Management, Customer Service, Supply Chain, Sales Order Processing, Invoicing, Sap, Esker, Edi, Problem Solving, Communication, Attention To Detail, Time Management, Process Improvement, Mentoring, Collaboration, Issue Resolution

Specialization
Candidates should have a bachelor's degree or equivalent and 7-8 years of experience in Order Management or related fields. Strong skills in communication, problem-solving, and attention to detail are essential.

Experience Required
Minimum 5 year(s)

Global Mobility Tax - Senior Associate at Vialto Partners

Vancouver, British Columbia, Canada - Full Time

Skills Needed
Tax Compliance, Advisory Services, Client Relationship Management, Data Analysis, Payroll Advisory, Cross Border Compliance, Risk Assessment, Communication Skills, Organizational Skills, Analytical Skills, Project Coordination, International Tax Laws, Business Development, Employee Support, Tax Optimization, Team Collaboration

Specialization
Candidates should have at least 3 years of experience in Canadian and US individual tax planning, with a focus on cross-border movement and expatriate issues. Strong analytical, organizational, and communication skills are essential.

Experience Required
Minimum 2 year(s)

Director of Marketing, Global (Remote) at Jobgether

Prior Lake, Minnesota, United States - Full Time

Skills Needed
Global Marketing Strategy, Product Marketing, Go To Market Strategy, Pricing, Promotional Strategies, Market Insights, Cross Functional Collaboration, Team Leadership, Product Lifecycle Management, Stakeholder Management

Specialization
Candidates must possess a Bachelor's degree in a relevant field, with an MBA or advanced degree preferred, alongside 10–15 years of experience in medical devices, IVD, or diagnostics marketing. Demonstrated success in global product marketing, launch leadership, and leading global, cross-functional teams is required.

Experience Required
Minimum 10 year(s)

US Congressional Lead, Global Affairs at OPEN ARTIFICIAL INTELLIGENCE INC

Washington, District of Columbia, United States - Full Time

Skills Needed
Capitol Hill Experience, Public Policy, Coalition Building, Technology Policy, Strategic Thinking, Project Management, Communication Skills, Interpersonal Skills, Problem Solving, Integrity, Ai Legislative Issues, Cross Functional Teamwork, Decision Making, Analysis, Engagement With Congress, Relationship Management

Specialization
The role requires 8+ years of experience working with the U.S. federal government and a strong understanding of AI-related legislative issues. Candidates should have a track record of effective collaboration with cross-functional teams and possess excellent communication skills.

Experience Required
Minimum 10 year(s)

Global Compensation & Benefits Analyst at ABBYY

, , Canada - Full Time

Skills Needed
Compensation Analysis, Benefits Analysis, Data Analysis, Market Benchmarking, Job Matching, Role Leveling, Program Support, Collaboration, Communication, Organizational Skills, Attention To Detail, Data Accuracy, Vendor Coordination, Reporting, Governance, Employee Value

Specialization
Candidates should have 4-7 years of experience in Compensation, Benefits, or People Analytics roles, with a strong analytical background. Experience in supporting global compensation and benefits programs and familiarity with compensation survey data is essential.

Experience Required
Minimum 5 year(s)

Global Entity Infrastructure Associate at WorkMotion

, , Serbia - Full Time

Skills Needed
Entity Management, Corporate Maintenance, Compliance Tracking, License Renewals, Ubo Reporting, Kyc Filings, Corporate Governance, International Expansion, Partner Management, Project Management, Stakeholder Collaboration, Data Maintenance, Audit Support, Problem Solving, Attention To Detail, English Fluency

Specialization
Candidates need a Bachelor's or Master's degree in a relevant field like Law or Business Administration, coupled with at least two years of experience in international operations, project management, or entity maintenance. Strong project management skills, organizational ability, and excellent communication are essential for collaborating across internal and external teams.

Experience Required
Minimum 2 year(s)

Global Entity Infrastructure Associate at WorkMotion

, , Romania - Full Time

Skills Needed
Entity Management, Corporate Maintenance, Compliance Tracking, License Renewals, Ubo Reporting, Kyc Filings, Corporate Governance, International Expansion, Project Management, Stakeholder Coordination, Process Improvement, Audit Support, Problem Solving, Attention To Detail, Interpersonal Skills, Communication

Specialization
Candidates need a Bachelor's or Master's degree in a relevant field like Law or Business Administration, coupled with at least two years of experience in international operations, entity maintenance, or compliance management. Strong project management skills, attention to detail, and fluency in English are essential for success in this dynamic environment.

Experience Required
Minimum 2 year(s)

Global Entity Infrastructure Associate at WorkMotion

, , Egypt - Full Time

Specialization
Candidates must possess a Bachelor's or Master's degree in a relevant field like Law or Business Administration, along with at least two years of experience in international operations, project management, or entity maintenance. Strong organizational skills, proactive problem-solving abilities, and excellent English communication are essential.

Experience Required
Minimum 2 year(s)

Global IT Support Specialist (intern) at Playtech

Tallinn, Harju, Estonia - Full Time

Skills Needed
Problem Solving, System Preparation, Software Installation, Hardware Support, Software Support, Microsoft Windows, Mac Os X, Communication, Proactivity, Team Oriented, English Language Proficiency

Specialization
Candidates must possess a strong willingness to learn, a deep interest in computers and hardware, and demonstrate proactivity and a team-oriented approach. A good command of the English language and strong communication skills are essential for success in this role.

Global Social Media Analytics Manager at boston consulting group

Gurgaon, haryana, India - Full Time

Skills Needed
Social Media Analytics, Performance Reporting, Data Processing, Data Analysis, Data Visualization, Sprinklr, Social Listening, Audience Measurement, Competitor Benchmarking, Communication, Training, Digital Marketing, Organic Social Media, Paid Social Media, Earned Social Media

Specialization
Candidates must have over 5 years of experience in social media analytics or a similar role, demonstrating expertise in data processing, analysis, and visualization applications. Essential requirements include being highly collaborative, numerate, and possessing excellent communication skills to convey data insights clearly to stakeholders of all seniorities.

Experience Required
Minimum 5 year(s)

Remote Senior Global Marketing Manager at Jobgether

, Massachusetts, United States - Full Time

Skills Needed
Global Demand Generation Strategy, Content Development, Life Sciences, Demand Strategy, Funnel Performance, Program Execution, Digital Marketing, Website Content Optimization, Lead Capture, Data Analysis, Cross Functional Team Collaboration, Global Positioning, Messaging

Specialization
Candidates must possess a Bachelor's degree in Marketing, Business, Life Sciences, or a related field, along with a minimum of 6 years of experience in product marketing, global programs, or demand generation. Proven ability to lead global positioning and experience working with cross-functional teams are essential, with willingness to travel up to 25%.

Experience Required
Minimum 5 year(s)

Sr Manager Account Management at IDEMIA Canada

Reston, Virginia, United States - Full Time

Skills Needed
Channel Management, Partner Development, Mid Market Sales, It Security, Identity Management, Communication, Negotiation, Sales Expertise, Technical Acumen, Mfa, Fido, Idv, Kyc, Crm, Saas, Cloud Security

Specialization
Candidates should have a bachelor's degree and at least 5 years of sales experience, with a focus on channel management and IT security. A strong understanding of identity verification solutions and exceptional communication skills are also required.

Experience Required
Minimum 5 year(s)

Penetration Testing Engineer IV at IDEMIA Canada

, , United States - Full Time

Skills Needed
Mobile Application Security Testing, Identity & Authentication Security, Cloud Security Assessment, General Penetration Testing, Biometric Security Assessment, Network Penetration Testing, Web Application Security Testing, Social Engineering, Aws Security Testing, Api Security Testing, Multi Factor Authentication, Mobile Device Forensics, Cryptographic Controls, Compliance Frameworks, Threat Modeling, Secure Coding Practices

Specialization
Candidates must have 5+ years of hands-on penetration testing experience and a strong background in mobile application security testing. Required certifications include OSCP, with additional certifications preferred.

Experience Required
Minimum 5 year(s)

Engineer - Packaging Development at IDEMIA Canada

Noida, Uttar Pradesh, India - Full Time

Skills Needed
Printing Processes, Packaging Materials, Color Management, Adobe Illustrator, Adobe Photoshop, Coreldraw, Dielines, Communication Skills, Documentation Skills, Coordination Skills, Pre Press Processes, Packaging Development, Ink Density, Pantone Shades, Gsm, Microns

Specialization
Candidates should have strong knowledge of printing processes and packaging materials, along with proficiency in design software. Basic to intermediate color management knowledge and strong communication skills are also required.

Experience Required
Minimum 2 year(s)

Enrollment Agent I - Mount Pleasant, SC at IDEMIA Canada

Mount Pleasant, South Carolina, United States - Full Time

Skills Needed
Customer Service, Technology, Clerical, Monitoring, Integrity, Biometric Processing, Data Entry, Sales, Troubleshooting, Administrative Duties, Document Verification, Time Management, Communication, Problem Solving, Attention To Detail, Teamwork

Specialization
Candidates must be U.S. citizens with a high school diploma or equivalent and at least one year of applicable experience. Proficiency in Microsoft Office Suite is required, and previous experience in processing credentials and sales is preferred.

Coordinator, Content and Social Networks (July to August) at Tennis Canada

Toronto, Ontario, Canada - Full Time

Skills Needed
Content Creation, Social Media Management, Graphic Content Creation, Caption Writing, Post Distribution, Community Engagement, Influencer Marketing Coordination, Social Media Strategy, Tone Consistency, Photo Archiving, Video Archiving, Sprout Social, Analytics Tracking, Reporting, Written Communication, Verbal Communication

Specialization
Candidates must possess a Bachelor's degree in Marketing, Communications, or a related field (in progress or completed) and have proven experience developing and executing impactful social media strategies. Strong written and verbal communication skills in English are required, along with proficiency in major social media platforms and tools like SproutSocial and content production software.

Fueler/General Labourer at Matrix Canada

Edmonton, Alberta, Canada - Full Time

Skills Needed
Fueling, General Labor, Safety Regulations, Documentation, Team Collaboration, Maintenance, Communication, Material Handling, Heavy Equipment Operation, Attention To Detail

Specialization
Candidates must have previous experience as a fueler or in a similar role, along with the ability to complete required safety courses. A valid driver's license is required, and experience in extreme conditions is preferred.

Experience Required
Minimum 2 year(s)

Boiler Technicians (Fly In - Fly Out) at Matrix Canada

Edmonton, Alberta, Canada - Full Time

Skills Needed
Boiler Maintenance, Heating System Repair, Frost Fighters, Toyo Stoves, Furnace Set Ups, Troubleshooting, Diagnostic Skills, Safety Protocols, Record Keeping, System Improvements, Mentoring, Gas Fitter "B" Ticket, Attention To Detail, Independent Work, Team Collaboration, Physical Stamina

Specialization
Candidates must possess certification as a Boiler Technician or equivalent, with a minimum of three years of experience working with boiler systems, frost fighters, Toyo stoves, and propane-fired furnaces, and a valid Gas Fitter "B" ticket is a strong asset. The position requires strong troubleshooting skills, commitment to safety, the ability to work independently in challenging environments, and adherence to a 3 weeks on/3 weeks off rotation.

Experience Required
Minimum 2 year(s)

Camp Labourer (Fly in Fly out) at Matrix Canada

Edmonton, Alberta, Canada - Full Time

Skills Needed
Manual Labour, Snow Shovelling, Snow Clearing, Remote Camp Experience, Physical Stamina, Working Outdoors, Extreme Temperatures Tolerance, Resourcefulness, Team Oriented, Adaptability, Lifting 50 Lbs, Interpersonal Skills, Communication Skills, First Aid Certification

Specialization
Candidates must have previous experience in manual labour, specifically snow removal, and ideally experience working in a remote camp setting, with two years as a Labourer in remote settings being desired. The role requires the physical capability to lift a minimum of 50 lbs and work outdoors in extreme cold temperatures, along with patience, flexibility, and strong communication skills.

Experience Required
Minimum 2 year(s)

Senior Associate, Global Customer Care at Smith Nephew

, , India -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Management, Customer Service, Supply Chain Operations, Analytical Skills, Problem-Solving, Communication Skills, Attention to Detail, Process Improvement, SAP, Salesforce, EDI, Team Collaboration, Dispute Resolution, Data Entry, Pricing Validation, Order Processing

Industry

Medical Equipment Manufacturing

Description

Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. Join our dynamic team and embark on an exciting journey of innovation and growth as we seek a hard-working and dedicated individual to fill role of Senior Associate, Global Customer Care, International Order Management to join our dynamic Global Customer Care team. In this role, you will take ownership of complex surgery order processing, corrections, invoicing, and dispute resolution, while driving accuracy, efficiency, and customer satisfaction. You will serve as a subject matter expert, guiding junior team members, collaborating cross-functionally, and supporting process improvement initiatives to enhance our global order-to-cash operations. What will you be doing? Order Management and Processing – Oversee timely and accurate entry, processing, and invoicing of high-volume and complex international surgery orders. Perform advanced corrections, pricing validations, and data entry for surgeon/lot details, ensuring compliance with internal controls and audit requirements. Use company platforms (SAP, Salesforce, EDI) to monitor order flow, proactively manage exceptions, and support seamless order clearance and invoicing. Act as a point of contact for order escalations and support order validation against PO and customer-specific requirements. Dispute Management and Issue Resolution - Lead the resolution of complex order-related issues and disputes, coordinating across Sales, Logistics, OMS, and regional Customer Service teams. Ensure timely and professional responses to customer queries and internal escalations, driving root cause resolution. Support investigation and documentation of recurring issues to reduce order fallouts. Support EDI and Process Improvement – Support implementation, optimization, and daily operations of EDI, Esker, and digital order management tools. Collaborate with Global Process and Systems teams to identify and drive continuous improvements in order cycle time, accuracy, and user experience. Provide feedback and mentorship to junior team members on best practices and system usage Order Block Management – Lead efforts to manage and distribute order blocks efficiently across teams for resolution within SLA. Monitor and report on key performance metrics such as order accuracy, invoice timeliness, and processing efficiency. Provide analysis and insights to drive strategic improvements in customer care delivery. What will you need to be successful? Education: Bachelor's Degree or equivalent experience in Business Administration, Supply Chain or related field Operating Mode: Work from office – Monday to Friday, working in UK Shift (12:30 PM to 9:30 PM IST). Flexible working in any shift. Experience: 5-7 Years of experience in Order Management, Customer Service, or Supply Chain operations. Hands-on experience with Order Management Systems (e.g., SAP, Esker, EDI) preferred. Strong analytical skills, problem-solving abilities, and a customer-first mindset. Proven ability to handle high-pressure situations and work cross-functionally with global stakeholders. Excellent written and verbal communication skills. Detail-oriented with a continuous improvement approach to processes. You. Unlimited. We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve. Inclusion + Belonging - Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com/ Other reasons why you will love it here! Your Future: Major Medical coverage + Policy exclusions and insurance non-medical limit. Educational Assistance. Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave. Your Wellbeing: Parents / Parents in Law’s Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave. Flexibility: Hybrid Work Model (For most professional roles) Training: Hands-On, Team-Customized, Mentorship Extra Perks: Free Cab Transport facility for all employees, One Time Meal provided to all employees as per shift. Night Shift Allowances. #YS1 Stay connected by joining our Talent Community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day. Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N. Explore our website and learn more about our mission, our team, and the opportunities we offer. Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude we work together to win. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited.

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Responsibilities

Oversee the timely and accurate processing of complex international surgery orders, including invoicing and dispute resolution. Act as a subject matter expert, guiding junior team members and supporting process improvements.

Senior Associate, Global Customer Care at Smith Nephew

, , India - Full Time

Experience Required
Minimum 5 year(s)

Senior Advisor – Global Customer Care at Smith Nephew

, , India - Full Time

Experience Required
Minimum 5 year(s)

Global Mobility Tax - Senior Associate at Vialto Partners

Vancouver, British Columbia, Canada - Full Time

Experience Required
Minimum 2 year(s)

Director of Marketing, Global (Remote) at Jobgether

Prior Lake, Minnesota, United States - Full Time

Experience Required
Minimum 10 year(s)

US Congressional Lead, Global Affairs at OPEN ARTIFICIAL INTELLIGENCE INC

Washington, District of Columbia, United States - Full Time

Experience Required
Minimum 10 year(s)

Global Compensation & Benefits Analyst at ABBYY

, , Canada - Full Time

Experience Required
Minimum 5 year(s)

Global Entity Infrastructure Associate at WorkMotion

, , Serbia - Full Time

Experience Required
Minimum 2 year(s)

Global Entity Infrastructure Associate at WorkMotion

, , Romania - Full Time

Skills Needed
Entity Management, Corporate Maintenance, Compliance Tracking, License Renewals, Ubo Reporting, Kyc Filings, Corporate Governance, International Expansion, Project Management, Stakeholder Coordination, Process Improvement, Audit Support, Problem Solving, Attention To Detail, Interpersonal Skills, Communication

Specialization
Candidates need a Bachelor's or Master's degree in a relevant field like Law or Business Administration, coupled with at least two years of experience in international operations, entity maintenance, or compliance management. Strong project management skills, attention to detail, and fluency in English are essential for success in this dynamic environment.

Experience Required
Minimum 2 year(s)

Global Entity Infrastructure Associate at WorkMotion

, , Egypt - Full Time

Experience Required
Minimum 2 year(s)

Global IT Support Specialist (intern) at Playtech

Tallinn, Harju, Estonia - Full Time

Global Social Media Analytics Manager at boston consulting group

Gurgaon, haryana, India - Full Time

Experience Required
Minimum 5 year(s)

Remote Senior Global Marketing Manager at Jobgether

, Massachusetts, United States - Full Time

Experience Required
Minimum 5 year(s)

Sr Manager Account Management at IDEMIA Canada

Reston, Virginia, United States - Full Time

Experience Required
Minimum 5 year(s)

Penetration Testing Engineer IV at IDEMIA Canada

, , United States - Full Time

Experience Required
Minimum 5 year(s)

Engineer - Packaging Development at IDEMIA Canada

Noida, Uttar Pradesh, India - Full Time

Experience Required
Minimum 2 year(s)

Enrollment Agent I - Mount Pleasant, SC at IDEMIA Canada

Mount Pleasant, South Carolina, United States - Full Time

Coordinator, Content and Social Networks (July to August) at Tennis Canada

Toronto, Ontario, Canada - Full Time

Fueler/General Labourer at Matrix Canada

Edmonton, Alberta, Canada - Full Time

Skills Needed
Fueling, General Labor, Safety Regulations, Documentation, Team Collaboration, Maintenance, Communication, Material Handling, Heavy Equipment Operation, Attention To Detail

Experience Required
Minimum 2 year(s)

Boiler Technicians (Fly In - Fly Out) at Matrix Canada

Edmonton, Alberta, Canada - Full Time

Experience Required
Minimum 2 year(s)

Camp Labourer (Fly in Fly out) at Matrix Canada

Edmonton, Alberta, Canada - Full Time

Experience Required
Minimum 2 year(s)