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Helpdesk Customer Support - Workforce Analyst at Tasq Staffing Solutions, Inc.
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Workforce Management, Capacity Planning, Real Time Monitoring, Forecasting, Scheduling, Service Level Management, Crm, Ticketing Systems, Microsoft Excel, Google Sheets, Digital Advertising, Operational Analytics, Data Reporting, Staffing Models, Salesforce, Zendesk
Specialization
Candidates should have a bachelor's degree in Business, Marketing, or a related field, or equivalent experience in WFM or BPO operations. Proficiency in CRM tools, data analysis via Excel/Google Sheets, and knowledge of digital advertising concepts are required.
Helpdesk Customer Support - Workforce Manager at Tasq Staffing Solutions, Inc.
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Workforce Management, Forecasting, Capacity Planning, Scheduling Optimization, Real Time Adherence Monitoring, Sla Performance Management, Crm, Salesforce, Zendesk, Freshdesk, Digital Advertising, Bpo Operations, Team Leadership, Operational Reporting, Queue Management, Staffing Plans
Specialization
Requires a Bachelor's degree in Business, Marketing, or Communications and at least 2 years of experience in customer support or workforce management. Proficiency in WFM principles and CRM platforms like Salesforce or Zendesk is highly valued.
Experience Required
Minimum 2 year(s)
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Hurricane, West Virginia, United States - Full Time
Skills Needed
Food Preparation, Kitchen Sanitation, Customer Service, Dietary Aide, Food Safety, Teamwork, Communication, Time Management
Specialization
A high school diploma or equivalent is preferred, along with the ability to perform physical tasks like lifting up to 30 pounds. Current ServSafe or Food Handler certification is required based on local regulations.
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Cumru Township, Pennsylvania, United States - Full Time
Skills Needed
Food Preparation, Meal Service, Sanitization, Food Safety, Customer Service, Teamwork, Communication, Dietary Compliance
Specialization
High school diploma and food service experience are preferred, and a ServSafe or Food Handler certification is required. Candidates must be able to perform physical tasks including lifting up to 30 pounds and standing for extended periods.
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
East Longmeadow, Massachusetts, United States - Full Time
Skills Needed
Food Preparation, Meal Service, Sanitization, Food Safety, Customer Service, Teamwork, Communication, Dietary Compliance
Specialization
A high school diploma and food service experience are preferred, along with a required ServSafe or Food Handler certification. Candidates must be physically able to lift up to 30 pounds and stand for extended periods.
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Westbrook, Maine, United States - Full Time
Skills Needed
Food Preparation, Kitchen Sanitation, Customer Service, Dietary Assistance, Food Safety, Teamwork, Communication, Time Management
Specialization
A high school diploma or equivalent is preferred, along with the ability to perform physical tasks like lifting up to 30 pounds. Current ServSafe or Food Handler certification is required based on local laws.
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Miami, Florida, United States - Full Time
Skills Needed
Food Preparation, Meal Service, Sanitization, Food Safety, Customer Service, Teamwork, Communication, Dietary Compliance
Specialization
A high school diploma and previous food service experience are preferred. Candidates must possess a ServSafe or Food Handler certification and be physically able to lift up to 30 pounds and stand for extended periods.
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Elizabethtown, Kentucky, United States - Full Time
Skills Needed
Food Preparation, Meal Service, Sanitization, Food Safety, Customer Service, Teamwork, Communication, Dietary Compliance
Specialization
High school diploma and food service experience are preferred, and a ServSafe or Food Handler certification is required. Candidates must be able to perform physical tasks including lifting up to 30 pounds and standing for extended periods.
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Georgetown, Essequibo Islands-West Demerara, Guyana - Full Time
Skills Needed
Food Preparation, Meal Service, Sanitization, Food Safety, Customer Service, Teamwork, Communication, Dietary Compliance
Specialization
A high school diploma and food service experience are preferred, along with a required ServSafe or Food Handler certification. Candidates must be physically able to lift up to 30 pounds and stand for extended periods.
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
, Florida, United States - Full Time
Skills Needed
Food Preparation, Meal Service, Sanitization, Food Safety, Customer Service, Teamwork, Communication, Dietary Compliance
Specialization
A high school diploma and food handler certification are preferred or required by law. Candidates must be able to perform physical tasks including lifting up to 30 pounds and standing for extended periods.
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Edgerton, Ohio, United States - Full Time
Skills Needed
Food Preparation, Kitchen Sanitation, Customer Service, Dietary Assistance, Food Safety, Teamwork, Communication, Cleaning, Meal Serving
Specialization
High school diploma or equivalent is preferred, along with the ability to perform physical tasks like lifting up to 30 pounds. A current ServSafe or Food Handler certification is required based on local laws.
IT Service and Support Engineer for Helpdesk at Growth Resourcing
Umhlanga Rocks, KwaZulu-Natal, South Africa - Full Time
Skills Needed
Level 2 Support, Troubleshooting, Ticket Queues, Slas, Client Onboarding, System Upgrades, Documentation, Service Improvements, Microsoft Windows Server, Windows 10/11, Active Directory, Microsoft 365, Office 365 Administration, Networking Fundamentals, Microsoft Azure, Psa Tools
Specialization
Candidates must have proven experience within a Managed Service Provider (MSP) environment and possess a strong customer-first mindset with confidence in communicating technical information to all user levels. Required technical skills include proficiency with Microsoft Windows Server, Active Directory, and Microsoft 365 administration.
Experience Required
Minimum 2 year(s)
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Lancaster, Wisconsin, United States - Full Time
Skills Needed
Food Preparation, Kitchen Sanitation, Customer Service, Dietary Meal Service, Food Safety, Teamwork, Communication, Cleaning, Time Management
Specialization
Candidates should have a high school diploma or equivalent and the ability to perform physical tasks like lifting up to 30 pounds. A current ServSafe or Food Handler certification is required based on local regulations.
Electrical Helper - Construction/Installations at SPATCO Energy Solutions
Orlando, Florida, United States - Full Time
Skills Needed
Electrical Installation, Conduit Installation, Wire Pulling, Circuit Breaker Connection, Electrical Testing, Safety Compliance, Material Take Off, Communication Skills, Physical Strength
Specialization
Requires a high school diploma or GED and 2 to 3 years of experience as an electrical apprentice. Candidates must be able to lift up to 100 lbs and work outdoors in various weather conditions.
Experience Required
Minimum 2 year(s)
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Staunton, Virginia, United States - Full Time
Skills Needed
Food Preparation, Serving Meals, Cleaning, Sanitization, Food Safety, Customer Service, Teamwork, Communication, Following Instructions, Lifting, Standing, Bending, Walking, Repetitive Tasks, Servsafe Certification, Food Handler Certification
Specialization
Candidates should ideally possess a high school diploma or equivalent, though previous food service experience is preferred but not mandatory. Applicants must be able to follow instructions, work in a team, maintain a positive attitude, and meet physical demands including lifting up to 30 pounds and standing for extended periods.
Attorney – Self Help Tenant Hotline (Hybrid) at COMMUNITY LEGAL AID SOCAL
Compton, California, United States - Full Time
Skills Needed
Bilingual Spanish Proficiency, Client Intake, Legal Information Provision, Unlawful Detainer Law, Housing Law, Document Review, Legal Research, Supervision, Effective Communication, Problem Solving, Time Management, Client Centered Lawyering, Trauma Informed Practices, Microsoft Office Suite Proficiency, Attention To Detail, Legal Analysis
Specialization
A Juris Doctor degree and active membership in good standing of the California Bar (or ability to register as a legal services provider in another state bar) are required, along with mandatory bilingual Spanish proficiency. Candidates must possess strong legal research, writing, and communication skills, experience working with indigent clients, and a commitment to the organization's values.
Automotive Helpdesk Support | English Speaker at Bosch Group
Lisbon, , Portugal - Full Time
Skills Needed
Technical Support, First Level Support, Root Cause Analysis, Remote Access Tools, Incident Management, Knowledge Base, Customer Orientation, Professional Communication, Team Player, Troubleshooting, Sap, Automotive Electronics, Hardware Support, Software Support, English, European Language
Specialization
Candidates must possess technical education in IT systems or equivalent experience, with a minimum C1 level in English and B2 level in another European language. Professional experience in a customer-facing role and methodical troubleshooting skills are required, with knowledge of SAP and automotive electronics being advantageous.
Grocery - Helper Clerk 14 or 15 years old only at Super 1 Foods
Helena, Montana, United States - Full Time
Skills Needed
Stocking, Bagging Groceries, Organization, Cleaning, Customer Service, Product Location Assistance, Safety Adherence, Sanitation Standards, Food Safety, Personal Hygiene
Specialization
This position is specifically for applicants aged 14 or 15 years old, offering flexible hours to accommodate school schedules. Candidates must follow all safety rules and adhere to strict standards for sanitation, food safety, and personal hygiene.
HELP PEOPLE FEEL BETTER - Front Office Manager at pmX Group
Atmore, Alabama, United States - Full Time
Skills Needed
Patient Scheduling, Insurance Verification, Patient Collections, Medical Record Keeping, Administrative Support, Communication, Attention To Detail, Computer Proficiency, Customer Service, Office Management
Specialization
A high school diploma and computer experience are required. Candidates must be able to perform light lifting and maintain a sedentary to light physical workload in an office setting.
Helpdesk / Quality Assurance (QA) Internship at RAINN
, District of Columbia, United States - Full Time
Skills Needed
Technical Support, Quality Assurance, Troubleshooting, Help Desk Ticketing, Defect Tracking, Performance Validation, Application Testing, Test Case Documentation, Regression Testing, System Validation, It Service Management, Hardware Support, Software Support, Knowledge Base Management
Specialization
Candidates must be currently enrolled in or recently completed a degree in Information Technology, Computer Science, or a related field. Applicants are expected to have a reliable home office setup and the ability to commit 15-20 hours per week.
Helpdesk Customer Support - Workforce Analyst at Tasq Staffing Solutions, Inc.
Taguig, Metro Manila, Philippines -
Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

14 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Workforce Management, Capacity Planning, Real-Time Monitoring, Forecasting, Scheduling, Service Level Management, CRM, Ticketing Systems, Microsoft Excel, Google Sheets, Digital Advertising, Operational Analytics, Data Reporting, Staffing Models, Salesforce, Zendesk

Industry

Staffing and Recruiting

Description
Qualifications: Education Bachelor's degree in Business Administration, Marketing, Communications, or a related field. Equivalent combination of relevant work experience and education will be considered for candidates with demonstrated WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online marketing environment is strongly preferred. Having prior experience in workforce management, scheduling, real-time monitoring, or operational analytics will give you a significant edge. We highly value experience in managing or supporting teams that deal with billing, payment processing, or compliance-related customer inquiries. Knowledge & Technical Skills: Digital Advertising Knowledge: Working knowledge of digital advertising concepts: campaign types, ad formats, billing structures, advertiser lifecycle, targeting options, and common support query categories. Workforce Management & Scheduling: Basic to working knowledge of workforce management principles: forecasting methodologies, capacity planning, shift scheduling, real-time monitoring, and service level management. CRM & Ticketing Systems: Proficiency with CRM and ticketing platforms such as Salesforce, Zendesk, Freshdesk, or equivalent — with the ability to navigate queue views, extract performance data, and support workflow monitoring. Data & Communication Skills: Proficient in Microsoft Excel or Google Sheets for building staffing models, tracking schedules, managing data, and producing operational reports. Roles & Responsibilities: 1. Real-Time Queue & Agent Activity Monitoring Monitor live inbound contact queues — including chat, email, phone, and ticket channels — in real time to ensure adequate coverage, balanced workload distribution, and adherence to service level targets throughout each operating shift. 2. Workforce Forecasting & Capacity Planning Develop short-term and medium-term contact volume forecasts using historical data, digital advertising calendar events (campaign launches, billing cycles, policy updates), and seasonality patterns to project staffing requirements at interval, daily, weekly, and monthly levels. 3. Agent Scheduling & Shift Management Build, publish, and maintain agent schedules across all BPO support teams, ensuring shift assignments optimize coverage against forecasted contact volume while meeting contractual SLA requirements and agent preference policies. 4. Service Level Analysis & Performance Reporting Produce daily, weekly, and monthly operational performance reports covering service level achievement, queue health metrics, agent utilization rates, occupancy, shrinkage, and AHT trends across all support channels. 5. Digital Advertising Operations Support Apply a working knowledge of digital advertising concepts — including ad campaign lifecycles, billing cycles, policy enforcement timelines, and platform update schedules — to anticipate their impact on inbound contact volume and adjust workforce plans proactively.
Responsibilities
The role involves real-time monitoring of contact queues and developing workforce forecasts to ensure optimal staffing levels. It also requires managing agent schedules and producing operational performance reports to meet service level agreements.
Helpdesk Customer Support - Workforce Analyst at Tasq Staffing Solutions, Inc.
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Workforce Management, Capacity Planning, Real Time Monitoring, Forecasting, Scheduling, Service Level Management, Crm, Ticketing Systems, Microsoft Excel, Google Sheets, Digital Advertising, Operational Analytics, Data Reporting, Staffing Models, Salesforce, Zendesk
Specialization
Candidates should have a bachelor's degree in Business, Marketing, or a related field, or equivalent experience in WFM or BPO operations. Proficiency in CRM tools, data analysis via Excel/Google Sheets, and knowledge of digital advertising concepts are required.
Helpdesk Customer Support - Workforce Manager at Tasq Staffing Solutions, Inc.
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Workforce Management, Forecasting, Capacity Planning, Scheduling Optimization, Real Time Adherence Monitoring, Sla Performance Management, Crm, Salesforce, Zendesk, Freshdesk, Digital Advertising, Bpo Operations, Team Leadership, Operational Reporting, Queue Management, Staffing Plans
Specialization
Requires a Bachelor's degree in Business, Marketing, or Communications and at least 2 years of experience in customer support or workforce management. Proficiency in WFM principles and CRM platforms like Salesforce or Zendesk is highly valued.
Experience Required
Minimum 2 year(s)
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Hurricane, West Virginia, United States - Full Time
Skills Needed
Food Preparation, Kitchen Sanitation, Customer Service, Dietary Aide, Food Safety, Teamwork, Communication, Time Management
Specialization
A high school diploma or equivalent is preferred, along with the ability to perform physical tasks like lifting up to 30 pounds. Current ServSafe or Food Handler certification is required based on local regulations.
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Cumru Township, Pennsylvania, United States - Full Time
Skills Needed
Food Preparation, Meal Service, Sanitization, Food Safety, Customer Service, Teamwork, Communication, Dietary Compliance
Specialization
High school diploma and food service experience are preferred, and a ServSafe or Food Handler certification is required. Candidates must be able to perform physical tasks including lifting up to 30 pounds and standing for extended periods.
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
East Longmeadow, Massachusetts, United States - Full Time
Skills Needed
Food Preparation, Meal Service, Sanitization, Food Safety, Customer Service, Teamwork, Communication, Dietary Compliance
Specialization
A high school diploma and food service experience are preferred, along with a required ServSafe or Food Handler certification. Candidates must be physically able to lift up to 30 pounds and stand for extended periods.
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Westbrook, Maine, United States - Full Time
Skills Needed
Food Preparation, Kitchen Sanitation, Customer Service, Dietary Assistance, Food Safety, Teamwork, Communication, Time Management
Specialization
A high school diploma or equivalent is preferred, along with the ability to perform physical tasks like lifting up to 30 pounds. Current ServSafe or Food Handler certification is required based on local laws.
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Miami, Florida, United States - Full Time
Skills Needed
Food Preparation, Meal Service, Sanitization, Food Safety, Customer Service, Teamwork, Communication, Dietary Compliance
Specialization
A high school diploma and previous food service experience are preferred. Candidates must possess a ServSafe or Food Handler certification and be physically able to lift up to 30 pounds and stand for extended periods.
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Elizabethtown, Kentucky, United States - Full Time
Skills Needed
Food Preparation, Meal Service, Sanitization, Food Safety, Customer Service, Teamwork, Communication, Dietary Compliance
Specialization
High school diploma and food service experience are preferred, and a ServSafe or Food Handler certification is required. Candidates must be able to perform physical tasks including lifting up to 30 pounds and standing for extended periods.
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Georgetown, Essequibo Islands-West Demerara, Guyana - Full Time
Skills Needed
Food Preparation, Meal Service, Sanitization, Food Safety, Customer Service, Teamwork, Communication, Dietary Compliance
Specialization
A high school diploma and food service experience are preferred, along with a required ServSafe or Food Handler certification. Candidates must be physically able to lift up to 30 pounds and stand for extended periods.
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
, Florida, United States - Full Time
Skills Needed
Food Preparation, Meal Service, Sanitization, Food Safety, Customer Service, Teamwork, Communication, Dietary Compliance
Specialization
A high school diploma and food handler certification are preferred or required by law. Candidates must be able to perform physical tasks including lifting up to 30 pounds and standing for extended periods.
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Edgerton, Ohio, United States - Full Time
Skills Needed
Food Preparation, Kitchen Sanitation, Customer Service, Dietary Assistance, Food Safety, Teamwork, Communication, Cleaning, Meal Serving
Specialization
High school diploma or equivalent is preferred, along with the ability to perform physical tasks like lifting up to 30 pounds. A current ServSafe or Food Handler certification is required based on local laws.
IT Service and Support Engineer for Helpdesk at Growth Resourcing
Umhlanga Rocks, KwaZulu-Natal, South Africa - Full Time
Skills Needed
Level 2 Support, Troubleshooting, Ticket Queues, Slas, Client Onboarding, System Upgrades, Documentation, Service Improvements, Microsoft Windows Server, Windows 10/11, Active Directory, Microsoft 365, Office 365 Administration, Networking Fundamentals, Microsoft Azure, Psa Tools
Specialization
Candidates must have proven experience within a Managed Service Provider (MSP) environment and possess a strong customer-first mindset with confidence in communicating technical information to all user levels. Required technical skills include proficiency with Microsoft Windows Server, Active Directory, and Microsoft 365 administration.
Experience Required
Minimum 2 year(s)
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Lancaster, Wisconsin, United States - Full Time
Skills Needed
Food Preparation, Kitchen Sanitation, Customer Service, Dietary Meal Service, Food Safety, Teamwork, Communication, Cleaning, Time Management
Specialization
Candidates should have a high school diploma or equivalent and the ability to perform physical tasks like lifting up to 30 pounds. A current ServSafe or Food Handler certification is required based on local regulations.
Electrical Helper - Construction/Installations at SPATCO Energy Solutions
Orlando, Florida, United States - Full Time
Skills Needed
Electrical Installation, Conduit Installation, Wire Pulling, Circuit Breaker Connection, Electrical Testing, Safety Compliance, Material Take Off, Communication Skills, Physical Strength
Specialization
Requires a high school diploma or GED and 2 to 3 years of experience as an electrical apprentice. Candidates must be able to lift up to 100 lbs and work outdoors in various weather conditions.
Experience Required
Minimum 2 year(s)
Food Service Worker/Kitchen Helper/Dietary Aide at Healthcare Services Group, Inc.
Staunton, Virginia, United States - Full Time
Skills Needed
Food Preparation, Serving Meals, Cleaning, Sanitization, Food Safety, Customer Service, Teamwork, Communication, Following Instructions, Lifting, Standing, Bending, Walking, Repetitive Tasks, Servsafe Certification, Food Handler Certification
Specialization
Candidates should ideally possess a high school diploma or equivalent, though previous food service experience is preferred but not mandatory. Applicants must be able to follow instructions, work in a team, maintain a positive attitude, and meet physical demands including lifting up to 30 pounds and standing for extended periods.
Attorney – Self Help Tenant Hotline (Hybrid) at COMMUNITY LEGAL AID SOCAL
Compton, California, United States - Full Time
Skills Needed
Bilingual Spanish Proficiency, Client Intake, Legal Information Provision, Unlawful Detainer Law, Housing Law, Document Review, Legal Research, Supervision, Effective Communication, Problem Solving, Time Management, Client Centered Lawyering, Trauma Informed Practices, Microsoft Office Suite Proficiency, Attention To Detail, Legal Analysis
Specialization
A Juris Doctor degree and active membership in good standing of the California Bar (or ability to register as a legal services provider in another state bar) are required, along with mandatory bilingual Spanish proficiency. Candidates must possess strong legal research, writing, and communication skills, experience working with indigent clients, and a commitment to the organization's values.
Automotive Helpdesk Support | English Speaker at Bosch Group
Lisbon, , Portugal - Full Time
Skills Needed
Technical Support, First Level Support, Root Cause Analysis, Remote Access Tools, Incident Management, Knowledge Base, Customer Orientation, Professional Communication, Team Player, Troubleshooting, Sap, Automotive Electronics, Hardware Support, Software Support, English, European Language
Specialization
Candidates must possess technical education in IT systems or equivalent experience, with a minimum C1 level in English and B2 level in another European language. Professional experience in a customer-facing role and methodical troubleshooting skills are required, with knowledge of SAP and automotive electronics being advantageous.
Grocery - Helper Clerk 14 or 15 years old only at Super 1 Foods
Helena, Montana, United States - Full Time
Skills Needed
Stocking, Bagging Groceries, Organization, Cleaning, Customer Service, Product Location Assistance, Safety Adherence, Sanitation Standards, Food Safety, Personal Hygiene
Specialization
This position is specifically for applicants aged 14 or 15 years old, offering flexible hours to accommodate school schedules. Candidates must follow all safety rules and adhere to strict standards for sanitation, food safety, and personal hygiene.
HELP PEOPLE FEEL BETTER - Front Office Manager at pmX Group
Atmore, Alabama, United States - Full Time
Skills Needed
Patient Scheduling, Insurance Verification, Patient Collections, Medical Record Keeping, Administrative Support, Communication, Attention To Detail, Computer Proficiency, Customer Service, Office Management
Specialization
A high school diploma and computer experience are required. Candidates must be able to perform light lifting and maintain a sedentary to light physical workload in an office setting.
Helpdesk / Quality Assurance (QA) Internship at RAINN
, District of Columbia, United States - Full Time
Skills Needed
Technical Support, Quality Assurance, Troubleshooting, Help Desk Ticketing, Defect Tracking, Performance Validation, Application Testing, Test Case Documentation, Regression Testing, System Validation, It Service Management, Hardware Support, Software Support, Knowledge Base Management
Specialization
Candidates must be currently enrolled in or recently completed a degree in Information Technology, Computer Science, or a related field. Applicants are expected to have a reliable home office setup and the ability to commit 15-20 hours per week.