Hospitality Jobs in Australia

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Senior Guest Service Agent at Minor International
Cairns, Queensland, Australia - Full Time
Skills Needed
Guest Service, Leadership, Problem Solving, Communication, Mentoring, Customer Service, Property Management Systems, Team Performance, Professional Presentation, Dynamic Work Schedule
Specialization
Candidates should have proven senior-level experience in front office roles and strong proficiency in property management systems. Exceptional communication skills and a proactive approach to resolving guest issues are essential.
Experience Required
Minimum 5 year(s)
Casual Kitchen Attendant / Steward – Multiple Vacancies at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
High Volume Experience, Fast Paced Environment, Collaborative Work, Independent Work, Results Driven, Flexible Availability
Specialization
Successful candidates will have proven experience in a similar role and flexible availability for a rotating roster. A strong desire to achieve high standards and the ability to work collaboratively or independently are essential.
Handyperson - PT Average 35hs per week at Accor
Adelaide, South Australia, Australia - Full Time
Skills Needed
Attention To Detail, Customer Focus, Problem Solving, Reliability, Organization, Communication
Specialization
Previous duty technician or handyperson experience is preferred. The candidate should be a safe-minded individual with strong problem-solving skills and the ability to work independently.
Cleaner - Qantas First & Business Class Lounges at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Attention To Detail, Teamwork, Customer Service, Health And Safety, Cleaning, Professionalism, Time Management, Communication
Specialization
Candidates must have the ability to work a 24/7 rotating roster and hold a valid driver's license. Previous experience in a high-volume cleaning environment and Australian working rights are also required.
Portfolio Reservation Sales Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Service Oriented, Attention To Detail, Communication Skills, Negotiation Skills, Relationship Skills, Networking Skills, Time Management, Multitasking, Entrepreneurial Spirit, Drive, Ambition, Passion For Hospitality
Specialization
Candidates should be service-oriented with strong communication and multitasking skills. A passion for hospitality and an entrepreneurial spirit are essential.
Public Area Cleaner at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Public Area Cleaning, Attention To Detail, Time Management, Physical Fitness, Health And Safety, Teamwork, Customer Service, Manual Handling, Organizational Skills
Specialization
Candidates should have experience as a public area cleaner, preferably in a luxury hotel environment, and must be physically fit. Exceptional attention to detail and a commitment to delivering 5-star service are essential.
Cook Part Time - Mercure Sydney Blacktown at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Food Preparation, Food Presentation, Inventory Management, Supplier Relationship Management, Communication Skills, Planning Skills, Organizational Skills, Positive Attitude
Specialization
Trade qualifications or soon to be completed are preferred, along with experience in buffet breakfast and lunch service. Candidates should have great communication skills, a positive attitude, and excellent planning and organizational skills.
Room Attendant at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Hotel Housekeeping, Attention To Detail, Team Working Skills, Physical Fitness, Time Management, 5 Star Service
Specialization
Experience in hotel housekeeping is required, with a commitment to delivering high standards. Candidates should possess physical fitness and efficient time management skills.
Food & Beverage Attendant at Accor
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Wine Knowledge, Presentation Skills, Time Management, Teamwork, Attention To Detail, Communication, Multitasking, Grooming, Sales Skills, Problem Solving, Adaptability, Learning Agility, Section Management, Approachability, Professionalism
Specialization
The ideal candidate should have a current RSA and excellent customer service skills. Previous experience in a quality establishment is desired but not essential, along with a commitment to continuous learning.
Night Auditor at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Night Auditing, Opera Cloud, Communication, Interpersonal Skills, Attention To Detail, Problem Solving, Luxury Service Standards, Time Management, Organizational Skills, Hotel Management Software
Specialization
Candidates should have previous experience in a night auditing role and expertise in Opera Cloud. Strong communication skills and a luxury-focused approach are essential.
Experience Required
Minimum 2 year(s)
Chef de Partie at Accor
Brisbane, Queensland, Australia - Full Time
Skills Needed
Culinary Training, Food Safety, Food Preparation, Food Presentation, International Cuisine, Live Cooking, Customer Interaction, Organizational Skills, Time Management, Leadership, Communication, Creativity, Menu Development, Adaptability, Team Coordination, Mentoring
Specialization
Candidates must have completed culinary training or apprenticeship and have a minimum of 2 years of experience in a similar role. Strong knowledge of food safety and hygiene standards, along with excellent organizational and time management skills, is essential.
Experience Required
Minimum 2 year(s)
Room Attendant at Travel Leisure Co
Hobart, Tasmania, Australia - Full Time
Skills Needed
Attention To Detail, Customer Service, Cleaning Standards, Motivation
Specialization
You should be motivated, have a good eye for detail, and demonstrate excellent customer service skills. Previous experience in a similar role is desirable but not essential.
Food & Beverage Associate at Travel Leisure Co
Mission Beach, Queensland, Australia - Full Time
Skills Needed
Food And Beverage Service, Guest Service, Communication Skills, Food Safety Knowledge, Rsa Certification, Barista Experience, Commercial Cookery Skills, Personal Presentation, Flexibility, Oh&S Understanding
Specialization
The ideal candidate should have previous experience in food and beverage or hospitality, confidence in mixing and serving drinks, and a current RSA certification. Excellent communication skills and flexibility to work various shifts are also essential.
Junior Sous Chef at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Cooking, Butchering, Baking, Pastry Cooking, Menu Planning, Team Management, Food Safety, Italian Cuisine, Pizza Preparation, Dough Hand Stretching, Staff Management, Motivating Team Members, Organizational Skills, Fast Paced Environment, Mentoring, General Cooking
Specialization
Candidates should have previous experience in a kitchen with a strong background in Italian cuisine and pizza preparation. Knowledge of food safety practices and the ability to work various shifts are also required.
Experience Required
Minimum 2 year(s)
Bartender at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Bartending, Mixology, Customer Service, Cash Handling, Communication, Teamwork, Hygiene Standards, Stock Management
Specialization
Previous experience in a bar or hospitality environment is preferred, along with RSA certification. A passion for guest experiences and strong knowledge of bar operations are essential.
Night Receptionist - All Rounder at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Financial Transactions, Attention To Detail, Hotel Management Software, Microsoft Office, Interpersonal Skills, Emergency Response, Night Audit, Multi Tasking
Specialization
Previous experience in a hotel front desk or night audit role is preferred. Strong attention to detail and the ability to work independently while managing multiple tasks are essential.
Maintenance - Duty Technician at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Maintenance, Plumbing, Electrical, Hydraulic, Air Conditioning, Painting, Repair, Surface Preparation, Communication, Teamwork, Problem Solving, Hand Tools, Machinery Operation, Guest Service, Safety
Specialization
Candidates should have a proactive, problem-solving mindset and a trade qualification in Painting & Decorating or a related field. Strong knowledge of paint types and the ability to operate hand tools safely are also required.
Guest Service Agent at Accor
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Attention To Detail, Problem Solving, Fast Paced Environment, Hotel Management Software, Microsoft Office Suite
Specialization
Previous experience in a similar role within a hotel is preferred, along with excellent communication and interpersonal skills. Strong attention to detail and the ability to work in a fast-paced environment are essential.
Guest Service Agent at Minor International
Kingscliff, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Proactive Approach, Teamwork, Guest Relations
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Experience Host at Travel Leisure Co
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Problem Solving, Computer Literacy, Pms System Experience, Presentation Skills, Self Motivation, Positive Attitude
Specialization
Candidates should have a genuine passion for customer service and excellent communication skills. Previous experience with a PMS system is advantageous, and the ability to work flexible hours, including weekends and holidays, is required.
Senior Guest Service Agent at Minor International
Cairns, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

42.18

Posted On

24 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Service, Leadership, Problem Solving, Communication, Mentoring, Customer Service, Property Management Systems, Team Performance, Professional Presentation, Dynamic Work Schedule

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Cairns Hotel are looking for a full-time Senior Guest Service Agent who brings proven front office experience, leadership qualities, and a passion for delivering exceptional guest experiences to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. As a senior team member, your high standards of service, problem-solving skills, and ability to mentor others will ensure guests leave with a lasting impression of excellence. Key Responsibilities Include: Deliver a warm and professional reception to guests upon arrival, ensuring efficient check-in/out processes while anticipating and addressing individual needs. Lead by example in providing exceptional guest service, maintaining clear and professional communication across in-person, phone, and email interactions. Oversee accurate processing of reservations, updates, and special requests, utilising property management systems with precision and efficiency. Act as the primary point of contact for guest escalations, confidently resolving issues while providing personalised solutions and recommendations. Support the training, mentoring, and development of Guest Service Agents to uphold service standards and enhance team performance. Work independently during shifts with minimal supervision, ensuring smooth front office operations and taking ownership of guest needs. Shifts Available: Rotating roster across Monday to Sunday Shift times scheduled either 7.00am - 3.00pm or 3.00pm - 11.00pm Occasional nights shifts may be required on an ad hoc basis Immediate start available Hourly rates (excluding super): Monday - Friday: $28.12 per hour Saturday: $35.15 per hour Sunday: $42.18 per hour Qualifications Successful candidates will have: Proven senior-level experience in front office or customer-facing roles, delivering exceptional guest service, independently managing complex situations, and leading by example Strong proficiency in property management systems, with Opera Cloud experience highly regarded. Exceptional communication skills, with the ability to articulate information clearly and professionally across all mediums. A proactive and confident approach to resolving guest issues, consistently exceeding expectations through sound judgement and effective problem-solving. Experience in mentoring or guiding junior team members, leading by example to uphold service standards and operational excellence. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Senior Guest Service Agent will deliver exceptional guest service, ensuring efficient check-in/out processes and addressing individual needs. They will also mentor junior team members and resolve guest escalations with personalized solutions.
Senior Guest Service Agent at Minor International
Cairns, Queensland, Australia - Full Time
Skills Needed
Guest Service, Leadership, Problem Solving, Communication, Mentoring, Customer Service, Property Management Systems, Team Performance, Professional Presentation, Dynamic Work Schedule
Specialization
Candidates should have proven senior-level experience in front office roles and strong proficiency in property management systems. Exceptional communication skills and a proactive approach to resolving guest issues are essential.
Experience Required
Minimum 5 year(s)
Casual Kitchen Attendant / Steward – Multiple Vacancies at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
High Volume Experience, Fast Paced Environment, Collaborative Work, Independent Work, Results Driven, Flexible Availability
Specialization
Successful candidates will have proven experience in a similar role and flexible availability for a rotating roster. A strong desire to achieve high standards and the ability to work collaboratively or independently are essential.
Handyperson - PT Average 35hs per week at Accor
Adelaide, South Australia, Australia - Full Time
Skills Needed
Attention To Detail, Customer Focus, Problem Solving, Reliability, Organization, Communication
Specialization
Previous duty technician or handyperson experience is preferred. The candidate should be a safe-minded individual with strong problem-solving skills and the ability to work independently.
Cleaner - Qantas First & Business Class Lounges at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Attention To Detail, Teamwork, Customer Service, Health And Safety, Cleaning, Professionalism, Time Management, Communication
Specialization
Candidates must have the ability to work a 24/7 rotating roster and hold a valid driver's license. Previous experience in a high-volume cleaning environment and Australian working rights are also required.
Portfolio Reservation Sales Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Service Oriented, Attention To Detail, Communication Skills, Negotiation Skills, Relationship Skills, Networking Skills, Time Management, Multitasking, Entrepreneurial Spirit, Drive, Ambition, Passion For Hospitality
Specialization
Candidates should be service-oriented with strong communication and multitasking skills. A passion for hospitality and an entrepreneurial spirit are essential.
Public Area Cleaner at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Public Area Cleaning, Attention To Detail, Time Management, Physical Fitness, Health And Safety, Teamwork, Customer Service, Manual Handling, Organizational Skills
Specialization
Candidates should have experience as a public area cleaner, preferably in a luxury hotel environment, and must be physically fit. Exceptional attention to detail and a commitment to delivering 5-star service are essential.
Cook Part Time - Mercure Sydney Blacktown at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Food Preparation, Food Presentation, Inventory Management, Supplier Relationship Management, Communication Skills, Planning Skills, Organizational Skills, Positive Attitude
Specialization
Trade qualifications or soon to be completed are preferred, along with experience in buffet breakfast and lunch service. Candidates should have great communication skills, a positive attitude, and excellent planning and organizational skills.
Room Attendant at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Hotel Housekeeping, Attention To Detail, Team Working Skills, Physical Fitness, Time Management, 5 Star Service
Specialization
Experience in hotel housekeeping is required, with a commitment to delivering high standards. Candidates should possess physical fitness and efficient time management skills.
Food & Beverage Attendant at Accor
Adelaide, South Australia, Australia - Full Time
Skills Needed
Customer Service, Wine Knowledge, Presentation Skills, Time Management, Teamwork, Attention To Detail, Communication, Multitasking, Grooming, Sales Skills, Problem Solving, Adaptability, Learning Agility, Section Management, Approachability, Professionalism
Specialization
The ideal candidate should have a current RSA and excellent customer service skills. Previous experience in a quality establishment is desired but not essential, along with a commitment to continuous learning.
Night Auditor at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Night Auditing, Opera Cloud, Communication, Interpersonal Skills, Attention To Detail, Problem Solving, Luxury Service Standards, Time Management, Organizational Skills, Hotel Management Software
Specialization
Candidates should have previous experience in a night auditing role and expertise in Opera Cloud. Strong communication skills and a luxury-focused approach are essential.
Experience Required
Minimum 2 year(s)
Chef de Partie at Accor
Brisbane, Queensland, Australia - Full Time
Skills Needed
Culinary Training, Food Safety, Food Preparation, Food Presentation, International Cuisine, Live Cooking, Customer Interaction, Organizational Skills, Time Management, Leadership, Communication, Creativity, Menu Development, Adaptability, Team Coordination, Mentoring
Specialization
Candidates must have completed culinary training or apprenticeship and have a minimum of 2 years of experience in a similar role. Strong knowledge of food safety and hygiene standards, along with excellent organizational and time management skills, is essential.
Experience Required
Minimum 2 year(s)
Room Attendant at Travel Leisure Co
Hobart, Tasmania, Australia - Full Time
Skills Needed
Attention To Detail, Customer Service, Cleaning Standards, Motivation
Specialization
You should be motivated, have a good eye for detail, and demonstrate excellent customer service skills. Previous experience in a similar role is desirable but not essential.
Food & Beverage Associate at Travel Leisure Co
Mission Beach, Queensland, Australia - Full Time
Skills Needed
Food And Beverage Service, Guest Service, Communication Skills, Food Safety Knowledge, Rsa Certification, Barista Experience, Commercial Cookery Skills, Personal Presentation, Flexibility, Oh&S Understanding
Specialization
The ideal candidate should have previous experience in food and beverage or hospitality, confidence in mixing and serving drinks, and a current RSA certification. Excellent communication skills and flexibility to work various shifts are also essential.
Junior Sous Chef at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Cooking, Butchering, Baking, Pastry Cooking, Menu Planning, Team Management, Food Safety, Italian Cuisine, Pizza Preparation, Dough Hand Stretching, Staff Management, Motivating Team Members, Organizational Skills, Fast Paced Environment, Mentoring, General Cooking
Specialization
Candidates should have previous experience in a kitchen with a strong background in Italian cuisine and pizza preparation. Knowledge of food safety practices and the ability to work various shifts are also required.
Experience Required
Minimum 2 year(s)
Bartender at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Bartending, Mixology, Customer Service, Cash Handling, Communication, Teamwork, Hygiene Standards, Stock Management
Specialization
Previous experience in a bar or hospitality environment is preferred, along with RSA certification. A passion for guest experiences and strong knowledge of bar operations are essential.
Night Receptionist - All Rounder at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Financial Transactions, Attention To Detail, Hotel Management Software, Microsoft Office, Interpersonal Skills, Emergency Response, Night Audit, Multi Tasking
Specialization
Previous experience in a hotel front desk or night audit role is preferred. Strong attention to detail and the ability to work independently while managing multiple tasks are essential.
Maintenance - Duty Technician at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Maintenance, Plumbing, Electrical, Hydraulic, Air Conditioning, Painting, Repair, Surface Preparation, Communication, Teamwork, Problem Solving, Hand Tools, Machinery Operation, Guest Service, Safety
Specialization
Candidates should have a proactive, problem-solving mindset and a trade qualification in Painting & Decorating or a related field. Strong knowledge of paint types and the ability to operate hand tools safely are also required.
Guest Service Agent at Accor
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Attention To Detail, Problem Solving, Fast Paced Environment, Hotel Management Software, Microsoft Office Suite
Specialization
Previous experience in a similar role within a hotel is preferred, along with excellent communication and interpersonal skills. Strong attention to detail and the ability to work in a fast-paced environment are essential.
Guest Service Agent at Minor International
Kingscliff, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Professional Presentation, Proactive Approach, Teamwork, Guest Relations
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Guest Experience Host at Travel Leisure Co
Perth, Western Australia, Australia - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Problem Solving, Computer Literacy, Pms System Experience, Presentation Skills, Self Motivation, Positive Attitude
Specialization
Candidates should have a genuine passion for customer service and excellent communication skills. Previous experience with a PMS system is advantageous, and the ability to work flexible hours, including weekends and holidays, is required.
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