Hospitality Jobs in Australia

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Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove

Melbourne, Victoria, Australia - Full Time

Skills Needed
Customer Service, Communication, Interpersonal Skills, Cash Handling, Hospitality, Problem Solving, Attention To Detail, Time Management, Teamwork, Flexibility, Professionalism, Confidentiality, Guest Relations, Technology Proficiency, Emergency Preparedness, Multitasking

Specialization
Candidates should have previous front desk or customer service experience in hospitality, along with strong communication skills. A hospitality qualification is preferred, and flexibility in availability is required.

Guest Service Agent at Accor

Mooloolaba, Queensland, Australia - Full Time

Skills Needed
Guest Service, Hospitality, Communication, Reservations Handling, Account Management, Problem Solving, Promoting Amenities, Local Knowledge, Team Collaboration, Independent Work, Multi Tasking, Time Management, Organizational Skills, Written Communication, Verbal Communication, Shift Work

Specialization
Candidates should possess previous experience in hotel front desk operations, demonstrate an innovative approach to customer service, and be skilled at both independent and team collaboration. Proven ability to multi-task under pressure, strong organizational skills, and availability for varied shifts including nights and weekends are essential.

F&B Attendant - Warabi (Part Time/Casual) at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION

Melbourne, Victoria, Australia - Full Time

Skills Needed
Food And Beverage Service, Customer Service, Micros System, Hospitality, Teamwork, Communication, Attention To Detail, Operational Excellence, Product Knowledge, Opening And Closing Duties, Order Processing, Payment Processing

Specialization
Previous experience in a fast-paced upscale F&B environment or hotels is desirable. A current Victorian RSA is essential for this role.

Handyperson (PT) - Holiday Inn Perth City Centre at IHG Career

Perth, Western Australia, Australia - Full Time

Skills Needed
Preventative Maintenance, Reactive Maintenance, Troubleshooting, Hvac Maintenance, Painting, Pressure Washing, Manual Handling, Communication, Problem Solving, Attention To Detail, Workplace Health And Safety, Digital Maintenance Systems, Teamwork, Hospitality

Specialization
The ideal candidate should have a hands-on attitude, strong problem-solving skills, and the ability to perform manual handling up to 15kg. While hotel experience is preferred, it is not essential, provided the candidate has unrestricted working rights in Australia.

Business Development Manager at SINGAPORE MARRIOTT TANG PLAZA HOTEL

Melbourne, Victoria, Australia - Full Time

Skills Needed
Business Development, Sales, Account Management, Hospitality, Events, Prospecting, Cold Calling, Relationship Building, Networking, Presentation Skills, Revenue Generation, Market Analysis, Customer Service, Contract Writing, Proposal Generation, Stakeholder Management

Specialization
Candidates need proven experience in business development or sales within the hospitality or events industry, demonstrating confidence in prospecting, cold calling, and building strategic partnerships. Education requires either a 2-year degree with 3 years of experience or a 4-year bachelor's degree with 1 year of relevant experience in sales and marketing.

Experience Required
Minimum 2 year(s)

Sommelier at Residence Inn by Marriott Bozeman

Hobart, Tasmania, Australia - Full Time

Skills Needed
Food Knowledge, Wine Knowledge, Beer Knowledge, Cocktail Knowledge, Customer Service, Communication, Attention To Detail, Rsa Certificate, Do Food Safely Certificate, Hospitality

Specialization
Candidates must possess a minimum of 2 years' experience in a similar food and beverage role and demonstrate a genuine interest and knowledge across food, wine, beer, and cocktails. Essential requirements include strong work ethic, excellent communication skills, attention to detail, and holding valid Responsible Service of Alcohol (RSA) and Do Food Safely Certificates, along with full working rights in Australia.

Experience Required
Minimum 2 year(s)

Conference & Events Team Leader at Accor

Sydney, New South Wales, Australia - Full Time

Skills Needed
Hospitality, Event Management, Team Leadership, Guest Experience, Training, Supervision, Coordination, Communication, Problem Solving, Flexibility, Attention To Detail, Safety Compliance, Hygiene Standards, Service Standards, Food And Beverage Knowledge

Specialization
Candidates should have a passion for hospitality and previous experience in conferences and events or hotel operations. A current RSA Certificate is essential, and a qualification in Hospitality or Event Management is desirable.

Experience Required
Minimum 2 year(s)

Restaurant Manager | Ronnies Restaurant at IHG Career

, , Australia - Full Time

Skills Needed
Leadership, Financial Acumen, Operational Experience, Hospitality, Team Mentoring, Guest Engagement, Food Knowledge, Wine Knowledge, Front Of House Management, Roster Management

Specialization
Candidates must possess proven leadership experience in a fast-paced, full-service restaurant, ideally with Italian or European background, coupled with strong financial and operational acumen. Essential requirements include a genuine passion for hospitality and the legal right to work in Australia, with availability across rotating shifts.

Experience Required
Minimum 5 year(s)

Guest Service Agent at Minor International

Broome, Western Australia, Australia - Full Time

Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Positive Attitude

Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.

Conference & Events Coordinator at Accor

Cairns, Queensland, Australia - Full Time

Skills Needed
Event Coordination, Client Relationship Management, Communication, Organizational Skills, Time Management, Beo Preparation, Billing, Invoicing, Collaboration, Problem Solving, Hospitality, Event Execution, Proactive Communication, Guest Satisfaction

Specialization
Candidates must have previous experience in hospitality or events, ideally in a fast-paced, client-focused setting, possessing outstanding written and verbal communication skills. Essential qualifications include exceptional organizational and time management abilities to handle multiple priorities, alongside a genuine passion for creating memorable guest experiences.

Porter at Accor

Sydney, New South Wales, Australia - Full Time

Skills Needed
Guest Service, Hospitality, Communication, Professional Manner, Attention To Detail, Local Knowledge, Driving, Initiative, Calm Under Pressure, Reliability, Personal Presentation

Specialization
Ideal candidates should possess previous hotel or serviced apartment experience, although it is not essential, coupled with a genuine passion for guest service and a warm, professional demeanor. A valid driver's license, strong communication skills, local area knowledge (or willingness to learn), and the flexibility to work various shifts, including weekends and event days, are required.

Public Areas Attendant at Accor

Cairns, Queensland, Australia - Full Time

Skills Needed
Attention To Detail, Work Ethic, Organization, Physical Capability, Teamwork, Cleaning, Hospitality

Specialization
The ideal candidate should possess a positive attitude, strong work ethic, and great attention to detail, with the ability to work independently in a busy setting. Physical capability for cleaning duties and flexibility to work a rotating 7-day roster, including weekends, are required, though previous experience is advantageous but not essential.

Guest Service Agent - Ibis Styles Sydney Central at Accor

Sydney, New South Wales, Australia - Full Time

Skills Needed
Customer Service, Communication Skills, Multitasking, Problem Solving, Computer Systems, Microsoft Office, Opera Cloud, Personal Presentation, Guest Relations, Cash Handling, Loyalty Programs, Teamwork, Time Management, Attention To Detail, Hospitality, Service Excellence

Specialization
Candidates should have previous customer service experience in a hotel environment and strong knowledge of computer systems. The role requires strong communication skills and a genuine focus on customer service.

Sommelier at Residence Inn by Marriott Bozeman

Hobart, Tasmania, Australia - Full Time

Skills Needed
Food Knowledge, Wine Knowledge, Beer Knowledge, Cocktail Knowledge, Customer Service, Communication, Attention To Detail, Rsa Certificate, Do Food Safely Certificate, Hospitality

Experience Required
Minimum 2 year(s)

Food and Beverage Attendant at Minor International

Maitland, New South Wales, Australia - Full Time

Skills Needed
Customer Service, Food And Beverage Service, Order Taking, Menu Knowledge, Communication Skills, Rsa Certification, Hospitality, Time Management, Teamwork

Specialization
Candidates must have previous experience in a hospitality role and hold a current Responsible Service of Alcohol (RSA) certification. The role requires a positive attitude, professional presentation, and the flexibility to work a rotating roster including weekends and holidays.

Night Guest Service Agent at Minor International

Cessnock City Council, New South Wales, Australia - Full Time

Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Communication, Problem Resolution, Property Management Systems, Professionalism, Positive Energy

Specialization
Successful candidates must have a demonstrated background in high-quality customer-facing service, exceptional communication skills, and a proactive approach to exceeding guest expectations. Applicants must also be fully committed to a dynamic schedule, including weekends and public holidays, and possess working rights in Australia or New Zealand.

Finance Assistant at IHG Career

, , Australia - Full Time

Skills Needed
Accounting, Finance, Night Management, Analytical Skills, Numerical Skills, Communication Skills, Organizational Skills, Microsoft Excel, Property Management Systems, Hospitality, Supervisory Experience, Attention To Detail, Time Management, Relationship Management

Specialization
Candidates should have a relevant accounting or finance qualification and be working towards CPA or CA certification. Experience in a hotel or hospitality environment, along with proficiency in Microsoft Excel and property management systems, is highly preferred.

Night Guest Service Agent at Minor International

Perth, Western Australia, Australia - Full Time

Skills Needed
Customer Service, Hospitality, Communication, Problem Solving, Attention To Detail, Professionalism, Teamwork, Time Management

Specialization
Candidates should have a demonstrated background in delivering high-quality service in hospitality or customer-facing environments. They must exhibit a proactive approach to addressing guest needs and maintain a polished and professional presentation.

Night Auditor at Accor

Sydney, New South Wales, Australia - Full Time

Skills Needed
Night Audit, Front Office Operations, Guest Relations, Transaction Reconciliation, Revenue Reporting, Occupancy Reporting, Incident Reporting, Property Security, Shift Handover, Opera System Knowledge, Proactive, Detail Oriented, Self Motivated, Hospitality

Specialization
Candidates must be detail-oriented, proactive night owls available to work the 11 PM to 7 AM shift, taking pride in delivering exceptional guest experiences. Previous Front Office experience, ideally with knowledge of the Opera system, is preferred.

Food and Beverage Attendant at Minor International

Bulga, New South Wales, Australia - Full Time

Skills Needed
Customer Service, Food And Beverage Service, Menu Knowledge, Order Taking, Communication Skills, Professional Presentation, Reliability, Time Management, Hospitality, Rsa Certification

Specialization
Candidates must have previous experience in a hospitality role and hold a current Responsible Service of Alcohol (RSA) certification. The role requires a positive attitude, professional communication skills, and the flexibility to work a rotating roster including weekends and public holidays.

Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Interpersonal Skills, Cash Handling, Hospitality, Problem Solving, Attention to Detail, Time Management, Teamwork, Flexibility, Professionalism, Confidentiality, Guest Relations, Technology Proficiency, Emergency Preparedness, Multitasking

Industry

Hospitality

Description

POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests, supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. **ESSENTIAL SKILLS & EXPERIENCE** Previous front desk or customer service experience in hospitality preferred Strong communication and interpersonal skills Proficiency with hotel property management systems (Opera PMS experience advantageous) Cash handling experience Ability to work in a fast-paced environment **AVAILABILITY REQUIREMENTS** Flexible availability including evenings, overnight, weekends, and public holidays Ability to work rotating shifts as per roster requirements Hospitality is a career choice, long term investment **QUALIFICATIONS** Year 12 completion or equivalent Hospitality qualification (Certificate III in Hospitality) preferred but not essential Current Responsible Service of Alcohol (RSA) certificate advantageous At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Responsibilities

The Guest Experience Expert is responsible for organizing and conducting guest check-ins and check-outs, processing reservations, and handling guest requests. They also ensure payment processing, maintain guest records, and provide information about hotel amenities and local attractions.

Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove

Melbourne, Victoria, Australia - Full Time

Guest Service Agent at Accor

Mooloolaba, Queensland, Australia - Full Time

F&B Attendant - Warabi (Part Time/Casual) at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION

Melbourne, Victoria, Australia - Full Time

Specialization
Previous experience in a fast-paced upscale F&B environment or hotels is desirable. A current Victorian RSA is essential for this role.

Handyperson (PT) - Holiday Inn Perth City Centre at IHG Career

Perth, Western Australia, Australia - Full Time

Business Development Manager at SINGAPORE MARRIOTT TANG PLAZA HOTEL

Melbourne, Victoria, Australia - Full Time

Experience Required
Minimum 2 year(s)

Sommelier at Residence Inn by Marriott Bozeman

Hobart, Tasmania, Australia - Full Time

Skills Needed
Food Knowledge, Wine Knowledge, Beer Knowledge, Cocktail Knowledge, Customer Service, Communication, Attention To Detail, Rsa Certificate, Do Food Safely Certificate, Hospitality

Experience Required
Minimum 2 year(s)

Conference & Events Team Leader at Accor

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 2 year(s)

Restaurant Manager | Ronnies Restaurant at IHG Career

, , Australia - Full Time

Skills Needed
Leadership, Financial Acumen, Operational Experience, Hospitality, Team Mentoring, Guest Engagement, Food Knowledge, Wine Knowledge, Front Of House Management, Roster Management

Experience Required
Minimum 5 year(s)

Guest Service Agent at Minor International

Broome, Western Australia, Australia - Full Time

Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Positive Attitude

Conference & Events Coordinator at Accor

Cairns, Queensland, Australia - Full Time

Porter at Accor

Sydney, New South Wales, Australia - Full Time

Skills Needed
Guest Service, Hospitality, Communication, Professional Manner, Attention To Detail, Local Knowledge, Driving, Initiative, Calm Under Pressure, Reliability, Personal Presentation

Public Areas Attendant at Accor

Cairns, Queensland, Australia - Full Time

Skills Needed
Attention To Detail, Work Ethic, Organization, Physical Capability, Teamwork, Cleaning, Hospitality

Guest Service Agent - Ibis Styles Sydney Central at Accor

Sydney, New South Wales, Australia - Full Time

Sommelier at Residence Inn by Marriott Bozeman

Hobart, Tasmania, Australia - Full Time

Skills Needed
Food Knowledge, Wine Knowledge, Beer Knowledge, Cocktail Knowledge, Customer Service, Communication, Attention To Detail, Rsa Certificate, Do Food Safely Certificate, Hospitality

Experience Required
Minimum 2 year(s)

Food and Beverage Attendant at Minor International

Maitland, New South Wales, Australia - Full Time

Skills Needed
Customer Service, Food And Beverage Service, Order Taking, Menu Knowledge, Communication Skills, Rsa Certification, Hospitality, Time Management, Teamwork

Night Guest Service Agent at Minor International

Cessnock City Council, New South Wales, Australia - Full Time

Skills Needed
Guest Service, Hospitality, Customer Service, Check In, Check Out, Communication, Problem Resolution, Property Management Systems, Professionalism, Positive Energy

Finance Assistant at IHG Career

, , Australia - Full Time

Night Guest Service Agent at Minor International

Perth, Western Australia, Australia - Full Time

Skills Needed
Customer Service, Hospitality, Communication, Problem Solving, Attention To Detail, Professionalism, Teamwork, Time Management

Night Auditor at Accor

Sydney, New South Wales, Australia - Full Time

Food and Beverage Attendant at Minor International

Bulga, New South Wales, Australia - Full Time

Skills Needed
Customer Service, Food And Beverage Service, Menu Knowledge, Order Taking, Communication Skills, Professional Presentation, Reliability, Time Management, Hospitality, Rsa Certification

Specialization
Candidates must have previous experience in a hospitality role and hold a current Responsible Service of Alcohol (RSA) certification. The role requires a positive attitude, professional communication skills, and the flexibility to work a rotating roster including weekends and public holidays.