Hospitality Jobs in Australia

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Guest Experience Executive at Accor

Sydney, New South Wales, Australia - Full Time

Skills Needed
Guest Experience Delivery, Personalised Service, Lobby Hosting, Guest Flow Management, Pre Arrival Communication, Guest Profile Maintenance, Service Recovery, Concierge Assistance, Guest Experience Initiatives, Brand Ambassadorship, Interpersonal Skills, Attention To Detail, Anticipating Guest Needs, Professional Presentation, Opera Pms (Advantageous), Luxury Hospitality

Specialization
Candidates should possess a natural ability to connect with diverse people and have experience in a customer-facing role, preferably within luxury hotels or premium service environments. Essential qualifications include excellent communication skills, strong attention to detail, professionalism, and a genuine passion for luxury hospitality.

Service Attendant - All Rounder at Sodexo

Weipa, Queensland, Australia - Full Time

Skills Needed
N/A

Qualification
Graduate

Accounts Administration and Tech Support Officer at Accor

Noosa Heads, Queensland, Australia - Full Time

Skills Needed
It Support, Systems Management, Hardware Troubleshooting, Network Connectivity, Ticket Management, Password Security, Pci Compliance, Cyber Safety, Capex Support, Accounts Payable, Accounts Receivable, Revenue Reporting, Reconciliation, Cash Handling, Month End Assistance, Customer Focused

Specialization
Candidates must be skilled in IT troubleshooting with a customer-focused approach and comfortable working across both technical and administrative functions. Experience in hospitality environments is preferred, alongside strong organizational, detail-oriented, professional, and communication skills.

Experience Required
Minimum 2 year(s)

Chef at Accor

Noosa Heads, Queensland, Australia - Full Time

Skills Needed
Food Preparation, Cooking, Presentation, Menu Planning, Food Safety, Hygiene Standards, Stock Management, Teamwork, Communication, Time Management, Attention To Detail, Quality Commitment, High Volume Efficiency, Kitchen Equipment Maintenance, Event Support, Continuous Improvement

Specialization
Candidates should have a minimum of 2 years of relevant commercial cooking experience or a Certificate III or IV in Commercial Cookery. A sound knowledge of food safety standards and the ability to work efficiently in a fast-paced environment are essential.

Experience Required
Minimum 2 year(s)

Revenue Manager at Accor

Gold Coast City, Queensland, Australia - Full Time

Skills Needed
Revenue Management, Inventory Management, Commercial Initiatives, Loyalty Campaigns, Forecasting, Data Analysis, Reporting, Financial Acumen, Trend Recognition, Communication, Negotiation, Relationship Building, Business Acumen, Opera Cloud, Str, Excel

Specialization
Candidates must have a minimum of two years of experience in a similar role within a 300+ room hotel, ideally with a background in Front Office or Reservations. Essential qualifications include strong financial acumen, the ability to translate market trends into real-time strategies, confident communication skills, and proficiency with tools like Opera Cloud and STR.

Experience Required
Minimum 2 year(s)

Revenue Manager at Accor

Brisbane, Queensland, Australia - Full Time

Skills Needed
Revenue Management, Analytical Skills, Forecasting, Pricing Strategy, Inventory Management, Market Analysis, Stakeholder Engagement, Data Interpretation, Distribution Channels, Online Travel Agencies, Team Collaboration, Commercial Insights, Profit Optimization, System Hygiene, Mentoring, Ideas Revenue Management Platform, Opera Experience

Specialization
The ideal candidate should have over 3 years of experience in a Revenue Manager role, preferably in a hotel environment, with strong analytical and reporting skills. Familiarity with revenue management principles and experience with distribution channels and online travel agencies is essential.

Experience Required
Minimum 2 year(s)

Front Office Team Leader at Accor

Sunshine Coast, Queensland, Australia - Full Time

Skills Needed
Guest Service, Shift Coordination, Reporting, Administration, Coaching, Team Culture, Problem Solving, Attention To Detail, Multitasking, Communication

Specialization
Candidates must have a minimum of 2 years of experience in a front office role within the hospitality industry, with previous leadership experience being preferred. Essential qualifications include knowledge of Property Management Systems (PMS) like Opera Cloud and excellent communication skills, alongside flexibility for rotating shifts.

Experience Required
Minimum 2 year(s)

Marketing Executive at SINGAPORE MARRIOTT TANG PLAZA HOTEL

Gold Coast City, Queensland, Australia - Full Time

Skills Needed
Social Media, Content Creation, Design Software, Copy Writing, Adobe, Microsoft, Marketing, Media Relations, Website Updates, Communication

Specialization
Successful candidates must possess one year of Marketing experience, ideally within the hospitality industry, and hold a degree in Marketing. Technical proficiency in Social Media, Content Creation, Design Software, and copywriting using Adobe and Microsoft platforms is required.

Director of Rooms at IHG Career

Sydney, New South Wales, Australia - Full Time

Skills Needed
Leadership, Guest Service, Financial Acumen, Conflict Resolution, Problem Solving, Time Management, Collaboration, Coaching, Operational Excellence, Performance Management, Service Recovery, Continuous Improvement, Communication, Team Development, Commercial Approach, Attention To Detail

Specialization
The ideal candidate will have proven experience in a senior management role within Front Office or Housekeeping and strong financial acumen. They should also possess well-developed conflict resolution skills and the ability to thrive in a high-volume environment.

Experience Required
Minimum 5 year(s)

Director of Human Resources - Emirates Wolgan Valley, A Ritz-Carlton Lodge at SINGAPORE MARRIOTT TANG PLAZA HOTEL

Wolgan Valley, New South Wales, Australia - Full Time

Skills Needed
Talent Acquisition, Succession Planning, Workforce Planning, Performance Management, Development, Coaching, Hr Strategy Execution, Change Management, Staffing Optimization, Compensation Strategy, Employee Relations, Human Resources Generalist, Business Alignment, Recruitment Facilitation, Talent Management, Leadership Pipeline Assessment

Specialization
Candidates must possess either a 2-year degree in Human Resources or Business Administration with 4 years of relevant experience, or a 4-year bachelor's degree in a related major with 2 years of relevant experience in HR or management operations. The role requires significant independence in developing processes to meet objectives aligned with broader business goals.

Experience Required
Minimum 2 year(s)

Cook at Accor

Pialligo, Australian Capital Territory, Australia - Full Time

Skills Needed
Cooking, Food Preparation, Buffet Service, A La Carte Service, Stock Rotation, Waste Minimization, Food Safety Protocols, Sanitation Regulations, Equipment Maintenance, Teamwork, Communication, High Volume Kitchen Experience, Mass Production, Culinary Skills, Attention To Detail, Flexibility

Specialization
Candidates must possess proven experience as a Cook in a high-volume kitchen, demonstrating strong culinary skills and a passion for exceptional food delivery in a fast-paced setting. Essential requirements include having full working rights in Australia, the ability to pass a federal police background security check, and flexibility to work various shifts including mornings, evenings, weekends, and holidays.

Maintenance Officer - Part Time at Minor International

City of Brisbane, Queensland, Australia - Full Time

Skills Needed
Building Maintenance, Property Maintenance, Preventative Maintenance, Organizational Skills, Time Management, Attention To Detail, Interpersonal Skills, Communication Skills

Specialization
Candidates should have previous hands-on building or property maintenance experience, preferably in a hotel environment. A strong work ethic, organizational skills, and the ability to work independently and as part of a team are essential.

Experience Required
Minimum 2 year(s)

Food & Beverage Duty Manager at Accor

Melbourne, Victoria, Australia - Full Time

Skills Needed
Food & Beverage Operations, Conference Management, Banquet Operations, Guest Satisfaction, Team Training, Revenue Initiatives, Cost Controls, Recruitment, Onboarding, Upselling Culture, Client Feedback Handling, Time Management, Leadership, Multitasking, Rsa Certification, Attention To Detail

Specialization
Candidates must possess at least two years of experience in fast-paced Food & Beverage operations, with banqueting experience being highly regarded. Essential requirements include an innovative mindset, a strong passion for hotel operations, the ability to work a rotating roster including weekends and holidays, and possession of a valid RSA certification.

Experience Required
Minimum 2 year(s)

Conference, Sales & Events Manager at Minor International

Port Douglas, Queensland, Australia - Full Time

Skills Needed
Conference Management, Event Management, Sales Performance, Revenue Management, Client Relationship Management, Contract Negotiation, P&L Reporting, Project Management, Strategic Marketing, Team Leadership, Communication, Problem Solving, Ms Office Proficiency, Budget Management

Specialization
Candidates must have at least 6 months of experience in conference and events management with a strong focus on sales. Proficiency in MS Office and a proven ability to achieve revenue targets and manage multiple projects simultaneously are required.

Head Pastry Chef at Accor

Melbourne, Victoria, Australia - Full Time

Skills Needed
Pastry Craft, Leadership, Food Safety, Teamwork, Cost Management, High Volume Production, Plated Desserts, Communication, Creativity, Organizational Skills, Presentation, Continuous Improvement

Specialization
Proven experience as a Head Pastry Chef or Senior Pastry Chef in a hotel or large-scale operation is required. Candidates should have a strong background in high-volume production and be confident in managing costs and leading a team.

Experience Required
Minimum 5 year(s)

Demi Chef - Part time at Accor

Melbourne, Victoria, Australia - Full Time

Skills Needed
Passion For Food, High Quality Dishes, Attention To Detail, Consistency, Presentation, Organisational Skills, Time Management, Communication Skills, Team Focused Attitude, Willingness To Learn, Adaptability

Specialization
Previous experience as a Demi Chef or similar role is required, along with a genuine passion for food. Strong attention to detail and the ability to work efficiently in a fast-paced kitchen are essential.

Head Chef at Accor

City Of Karratha, Western Australia, Australia - Full Time

Skills Needed
Culinary Leadership, Menu Design, Food Cost Management, Stock Control, Supplier Relationships, Team Development, Food Safety Compliance, Whs Compliance, Kitchen Operations, Budgeting, Rostering, à La Carte Service, Buffet Service, Function Catering, Strategic Planning

Specialization
Candidates should have proven experience as a Head Chef or Senior Sous Chef with strong financial and operational management skills. The role requires the ability to work independently in a regional setting and a solid understanding of food safety and kitchen compliance.

Experience Required
Minimum 5 year(s)

Casual Cleaner at Minor International

Adelaide, South Australia, Australia - Full Time

Skills Needed
Housekeeping, Cleaning, Attention To Detail, Time Management, Physical Stamina, Communication Skills, Chemical Safety, Team Collaboration, Task Prioritization, Customer Service

Specialization
Candidates should have prior housekeeping experience and strong attention to detail. Physical fitness is required to perform repetitive tasks, along with the ability to work a rotating roster including weekends.

Manager on Duty at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION

Brisbane, Queensland, Australia - Full Time

Skills Needed
Operations Management, Guest Satisfaction, Conflict Resolution, Team Supervision, Communication, Leadership, Financial Management, Problem Solving, Interpersonal Skills, Staff Training, Brand Standards Compliance

Specialization
The role requires strong leadership and interpersonal skills to influence and encourage team members while maintaining brand standards. Candidates must be capable of handling complaints and fostering a culture of mutual trust and cooperation within the hotel.

Experience Required
Minimum 2 year(s)

Front Office Manager at Accor

Sydney, New South Wales, Australia - Full Time

Skills Needed
Front Office Management, Guest Service Standards, Team Leadership, Opera Cloud, Revenue Management, Guest Satisfaction, Operational Excellence, Staff Training, Budgeting, Financial Processes, Upselling, Customer Feedback, Luxury Hospitality, Stakeholder Management, Organizational Skills, Attention To Detail

Specialization
Requires previous Front Office or Rooms Division management experience, with strong knowledge of Opera Cloud and experience leading teams in a hotel or luxury service environment. Must possess proven leadership, communication, and organizational skills, with a passion for guest experience.

Experience Required
Minimum 5 year(s)

Guest Experience Executive at Accor

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Experience Delivery, Personalised Service, Lobby Hosting, Guest Flow Management, Pre-arrival Communication, Guest Profile Maintenance, Service Recovery, Concierge Assistance, Guest Experience Initiatives, Brand Ambassadorship, Interpersonal Skills, Attention To Detail, Anticipating Guest Needs, Professional Presentation, Opera PMS (Advantageous), Luxury Hospitality

Industry

Hospitality

Description

Company Description Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury Sofitel Sydney Wentworth, Sydney’s first international five-star hotel, is an icon of Australian hospitality and a landmark of culture and creativity in the heart of the city. The hotel holds a special place in Sydney’s story, with a rich heritage that continues to shape its character and reputation both locally and internationally. Guided by Sofitel’s signature French elegance and the vibrant energy that surrounds it, the experience feels refined and distinctly Sydney. Featuring 436 beautifully redesigned rooms and suites, Club Millésime – the hotel’s exclusive executive lounge – and 14 versatile event spaces including one of Sydney’s largest ballrooms, the hotel offers an exceptional setting for both grand occasions and thoughtfully curated stays. Dining is led by a collection of award-winning venues including Tilda, Bar Tilda, Delta Rue and Wentworth Bar, each reflecting Sydney’s evolving culinary scene. As part of the globally recognised Sofitel brand, we celebrate craftsmanship, attention to detail and heartfelt luxury service, bringing passion and pride to every guest experience while fostering a culture of excellence, creativity and individuality for our team. Job Description We are seeking a polished, people-loving Guest Experience Executive to join our Front Office team. This role is perfect for someone who enjoys being the welcoming face of our iconic luxury hotel and takes pride in delivering personalised, memorable experiences from the very first hello — or as we say, bonjour. Flexible part-time or full-time opportunity available for the right candidate. Key responsibilities include: Deliver warm, personalised arrival and departure experiences, with a focus on VIP, loyalty, long-stay and special-occasion guests Act as the primary lobby host, managing guest flow, lobby presentation and ensuring a welcoming and professional environment Coordinate pre-arrival communication, special requests and Guest of the Day recognition, maintaining accurate guest profiles Maintain awareness of VIP and loyalty guest movements, working closely with departments to ensure seamless recognition and service Handle guest enquiries, feedback and concerns professionally, supporting service recovery and guest satisfaction Liaise with operational teams to communicate guest requests, preferences and movements Provide concierge-style assistance including luggage support, transport arrangements, dining reservations and local recommendations Support guest experience initiatives, quality standards and service performance outcomes Represent Sofitel and Accor as a brand ambassador through professional presentation and promotion of hotel facilities and services Qualifications To set you up for success in this role, you will ideally possess: A natural ability to connect with people and confidently engage with guests from diverse backgrounds Experience in a customer-facing environment, with luxury hotel or premium service experience highly regarded Comfort using computer systems to manage guest profiles and communications (experience with Opera PMS is highly advantageous) Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues and key stakeholders Strong attention to detail and the ability to anticipate guest needs to deliver memorable experiences Initiative, professionalism and a genuine passion for luxury hospitality and guest experience Additional Information Why Join Sofitel Sydney Wentworth? We value our people and offer: Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide Generous leave entitlements, including birthday leave and up to 12 weeks parental leave 30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar Career development opportunities within a globally recognised luxury hospitality brand Ongoing learning and development, working alongside industry leaders Onsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking A complimentary hotel stay package to celebrate your work anniversary Free 24/7 access to our Employee Assistance Program for confidential wellbeing support If you’re passionate about hospitality, service excellence, and innovation, we want to hear from you! Our commitment to Diversity & Inclusion We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. Please note that full working rights in Australia are required for this role. Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Guest Experience Executive will deliver warm, personalized arrival and departure experiences, focusing on VIP and loyalty guests, while acting as the primary lobby host to manage guest flow and presentation. Key duties also involve coordinating pre-arrival communications, handling guest inquiries and feedback, and providing concierge-style assistance.

Guest Experience Executive at Accor

Sydney, New South Wales, Australia - Full Time

Service Attendant - All Rounder at Sodexo

Weipa, Queensland, Australia - Full Time

Skills Needed
N/A

Qualification
Graduate

Accounts Administration and Tech Support Officer at Accor

Noosa Heads, Queensland, Australia - Full Time

Experience Required
Minimum 2 year(s)

Chef at Accor

Noosa Heads, Queensland, Australia - Full Time

Experience Required
Minimum 2 year(s)

Revenue Manager at Accor

Gold Coast City, Queensland, Australia - Full Time

Experience Required
Minimum 2 year(s)

Revenue Manager at Accor

Brisbane, Queensland, Australia - Full Time

Experience Required
Minimum 2 year(s)

Front Office Team Leader at Accor

Sunshine Coast, Queensland, Australia - Full Time

Skills Needed
Guest Service, Shift Coordination, Reporting, Administration, Coaching, Team Culture, Problem Solving, Attention To Detail, Multitasking, Communication

Experience Required
Minimum 2 year(s)

Marketing Executive at SINGAPORE MARRIOTT TANG PLAZA HOTEL

Gold Coast City, Queensland, Australia - Full Time

Skills Needed
Social Media, Content Creation, Design Software, Copy Writing, Adobe, Microsoft, Marketing, Media Relations, Website Updates, Communication

Director of Rooms at IHG Career

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)

Director of Human Resources - Emirates Wolgan Valley, A Ritz-Carlton Lodge at SINGAPORE MARRIOTT TANG PLAZA HOTEL

Wolgan Valley, New South Wales, Australia - Full Time

Experience Required
Minimum 2 year(s)

Cook at Accor

Pialligo, Australian Capital Territory, Australia - Full Time

Maintenance Officer - Part Time at Minor International

City of Brisbane, Queensland, Australia - Full Time

Skills Needed
Building Maintenance, Property Maintenance, Preventative Maintenance, Organizational Skills, Time Management, Attention To Detail, Interpersonal Skills, Communication Skills

Experience Required
Minimum 2 year(s)

Food & Beverage Duty Manager at Accor

Melbourne, Victoria, Australia - Full Time

Experience Required
Minimum 2 year(s)

Conference, Sales & Events Manager at Minor International

Port Douglas, Queensland, Australia - Full Time

Head Pastry Chef at Accor

Melbourne, Victoria, Australia - Full Time

Experience Required
Minimum 5 year(s)

Demi Chef - Part time at Accor

Melbourne, Victoria, Australia - Full Time

Head Chef at Accor

City Of Karratha, Western Australia, Australia - Full Time

Experience Required
Minimum 5 year(s)

Casual Cleaner at Minor International

Adelaide, South Australia, Australia - Full Time

Skills Needed
Housekeeping, Cleaning, Attention To Detail, Time Management, Physical Stamina, Communication Skills, Chemical Safety, Team Collaboration, Task Prioritization, Customer Service

Manager on Duty at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION

Brisbane, Queensland, Australia - Full Time

Experience Required
Minimum 2 year(s)

Front Office Manager at Accor

Sydney, New South Wales, Australia - Full Time

Experience Required
Minimum 5 year(s)