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Hospitality Jobs in Australia

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Guest Service Agent at IHG Career
, , Australia - Full Time
Skills Needed
Guest Service, Check In, Check Out, Booking Management, Up Selling, Hazard Identification, Risk Evaluation, Team Player, Fast Paced Environment, Multi Tasking, Communication, Customer Service, Problem Solving, Hospitality, Opera Property Management System
Specialization
Candidates should ideally have at least 1 year of experience in a Front Office or Guest Services role, with qualifications in Hotel Management or Hospitality preferred. Experience with the Opera Property Management System is highly regarded.
Resident Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Service Excellence, Inquiry Handling, Check In/Check Out, Problem Solving, Multitasking, Attention To Detail, Organizational Skills, Communication, Building Operations Knowledge, Safety Procedures, Microsoft Office Suite, Resident Management Systems, Teamwork, Hospitality, Proactive Approach
Specialization
Candidates should ideally have previous experience in customer service, hospitality, or a related field, preferably in a residential or hotel setting. Essential qualifications include excellent verbal and written communication skills, strong problem-solving abilities, high attention to detail, and the flexibility to work shifts between 6 am and 10 pm.
Porter / Guest Service Agent Roles at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Organization, Attention To Detail, Computer Skills, Luxury Hospitality, Guest Relations, Luggage Handling, Team Coordination, Local Knowledge, Personal Grooming, Flexibility, Problem Solving, Time Management, Hospitality, Safety Awareness
Specialization
Candidates should have previous customer service experience, preferably in luxury hospitality, and strong computer skills. An Australian driver's license is required, along with the ability to assist guests physically.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Guest Service, Front Office, Opera Front Desk System, Cashiering, Account Management, Communication, Attention To Detail, Professional Presentation, Flexibility, Teamwork
Specialization
Candidates must possess a genuine passion for hospitality, strong motivation, and exceptional attention to detail, ideally supported by previous front office or guest-facing experience. Applicants need clear, confident communication skills, impeccable personal presentation, and must hold full Australian working rights, being available for a rotating roster including weekends and public holidays.
Night Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Marketing Intern at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Marketing, Hospitality, Customer Service, Communication, Teamwork, Problem Solving, Time Management, Adaptability
Specialization
Candidates must be currently enrolled in a college or university and complete the internship as part of a formal placement requirement. The internship is unpaid.
Conference & Events Supervisor at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Conference Management, Event Coordination, Customer Service, Team Leadership, Food And Beverage Service, Problem Solving, Training And Mentoring, Attention To Detail, Flexibility, Reliability, High Standards, Positive Attitude, Hospitality, Communication, Time Management, Service Mindset
Specialization
The ideal candidate should have previous experience in Conference & Events or a similar role and possess a Responsible Service of Alcohol (RSA) Certificate for Victoria. A strong service mindset and hands-on approach are essential, along with the ability to work a rotating 7-day roster.
Experience Required
Minimum 2 year(s)
Guest Experience Executive at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Experience, Communication, Interpersonal Skills, Relationship Building, Stakeholder Engagement, Opera Pms, Microsoft Office, Service Recovery, Concierge Service, Quality Assurance, Hospitality, Problem Solving, Attention To Detail, Team Collaboration, Customer Service, Luxury Service
Specialization
Experience in a hotel or luxury service environment is preferred, along with strong knowledge of Opera PMS and Microsoft Office. Candidates should possess strong communication and relationship-building skills.
Conference & Events Coordinator at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Event Coordination, Client Management, Negotiation Skills, Communication Skills, Time Management, Attention To Detail, Mice Industry Knowledge, Problem Solving, Microsoft Office Proficiency, Team Collaboration, Customer Service, Budget Management, Vendor Negotiation, Report Evaluation, Site Inspection, Hospitality
Specialization
Candidates should have previous experience in a similar role within a hotel or resort environment, preferably with events or banquets operations. Strong communication, negotiation skills, and a good working knowledge of the MICE industry on the Gold Coast are essential.
Experience Required
Minimum 2 year(s)
Duty Manager at Residence Inn by Marriott Nashville Opryland
Melbourne, Victoria, Australia - Full Time
Skills Needed
Guest Relations, Customer Service, Problem Solving, Team Leadership, Communication, Hospitality, Operational Management, Financial Analysis, Staffing, Service Improvement, Safety Compliance, Employee Training, Conflict Resolution, Feedback Collection, Policy Administration, Emergency Management
Specialization
Candidates must have either a high school diploma with 4 years of relevant experience or a 2-year degree with 2 years of experience in guest services or related fields. Strong communication and leadership skills are essential for this role.
Experience Required
Minimum 2 year(s)
Front Office All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Guest Service, Hospitality, Opera Pms, Problem Solving, Team Collaboration
Specialization
Previous customer service or hotel experience is preferred, along with strong communication skills. A genuine passion for guest service and the ability to multitask in a fast-paced environment are essential.
Porter at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Hospitality, Guest Service, Communication Skills, Attention To Detail, Upselling, Emotional Intelligence, Proactive Approach, Manual Handling, Flexibility
Specialization
Candidates should have a genuine passion for hospitality and strong communication skills. A valid full Australian driver's license and the ability to work a rotating roster are also required.
Guest Service Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Leadership, Communication, Computer Skills, Problem Solving, Hospitality, Team Management, Customer Service, Reservation Management, Financial Management, Complaint Handling, Stock Management, Meeting Attendance, Flexibility, Rsa
Specialization
Candidates should have exceptional guest service experience, preferably in a hotel front office, and be competent computer users, ideally with experience in Opera PMS CLOUD. Excellent verbal and written communication skills and the ability to work varied shifts are also required.
Experience Required
Minimum 2 year(s)
Sales Manager - Mercure Perth on Hay at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Sales, Hospitality, Customer Relationships, Event Management, Business Acquisition, Communication, Interpersonal Skills, Revenue Maximization, Account Management, Corporate Accommodation, Mice, Inbound Business, Client Satisfaction, Strategic Initiatives, Hotel Operations, Results Driven
Specialization
Candidates should have experience in building relationships with clients and a strong focus on hotel operations. A proven track record in driving revenue across various segments is essential.
Experience Required
Minimum 2 year(s)
Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Cash Handling, Hospitality, Problem Solving, Attention To Detail, Time Management, Teamwork, Flexibility, Professionalism, Confidentiality, Guest Relations, Technology Proficiency, Emergency Preparedness, Multitasking
Specialization
Candidates should have previous front desk or customer service experience in hospitality, along with strong communication skills. A hospitality qualification is preferred, and flexibility in availability is required.
Finance Intern at Springhill Suites by Marriott IndianapolisWestfield
Brisbane, Queensland, Australia - Full Time
Skills Needed
Hospitality, Hotel Management, Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Time Management
Specialization
Candidates must be current college or university students. There are no specific educational requirements mentioned beyond being a student.
Guest Service Agent at Minor International
Geelong, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Front Desk Supervisor at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Guest Service, Attention To Detail, Communication, Opera Front Desk System, Cashiering, Account Management, Professional Presentation, Flexibility, Dependability
Specialization
Candidates must possess a genuine passion for hospitality, strong motivation, and exceptional attention to detail, ideally supported by previous experience in a front office or guest-facing role. Applicants need clear communication skills, impeccable personal presentation, flexibility for rotating rosters including weekends, and full Australian working rights.
Executive Housekeeper at Courtyard by Marriott Harlingen
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Service Excellence, Leadership, Coaching, Motivating, Organizational Skills, Attention To Detail, Communication, Housekeeping Operations, Inventory Control, Budget Management, Team Development, Guest Feedback Management, Workplace Safety, Sustainability Practices, Relationship Building
Specialization
Candidates should be passionate about hospitality and service excellence, with strong leadership and organizational skills. Experience in housekeeping operations and budget management is essential, along with a commitment to inclusivity and a positive workplace culture.
Experience Required
Minimum 5 year(s)
Guest Service Agent (Part Time) at IHG Career
Perth, Western Australia, Australia - Full Time
Skills Needed
Guest Service, Communication Skills, Problem Solving, Confidence, Tech Savvy, Payment Management, Check In, Check Out, Local Insights, Customer Relations, Adaptability, Attention To Detail, Teamwork, Multilingual Skills, Customer Experience, Hospitality
Specialization
Previous experience in a Front Office position or with Opera (PMS) is highly regarded. Applicants must have unrestricted Australian working rights and be available to work a rotating roster, including weekends and public holidays.
Guest Service Agent at IHG Career
, , Australia -
Full Time

Start Date

Immediate

Expiry Date

06 May, 26

Salary

0.0

Posted On

05 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Service, Check In, Check Out, Booking Management, Up-selling, Hazard Identification, Risk Evaluation, Team Player, Fast-paced Environment, Multi-tasking, Communication, Customer Service, Problem Solving, Hospitality, Opera Property Management System

Industry

Hospitality

Description
Your day-to-day Be the first point of contact to guests as they arrive at the hotel, and their lasting impression when they leave Perform check in and check out duties, take and manage guest bookings and maximise up-selling opportunities Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns, whether over the phone or face to face Champion the identification and reporting of hazards, and evaluate risks associated with them, and design and implementation of hazard control measures There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people. What we need from you Ideally you will have 1-year previous experience in a Front Office or Guest Services related role Qualifications in Hotel Management and/or Hospitality related field preferred Experience using Opera Property Management System is highly regarded A team player, ability to work in a fast-paced environment and manage multiple tasks and conflicting deadlines, as well as assist in supporting the team with other duties as required Flexibility to work a 24/7 rotating roster – nights, weekend and public holiday shifts are all part of the job What we offer We'll reward all of your hard work with a great salary and benefits - including a uniform, great room discounts and superb training. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace So, join us and you’ll become part of our ever-growing global family. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests. In our hotels you’ll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza
Responsibilities
The Guest Service Agent is the first point of contact for guests and is responsible for check-in and check-out duties, managing bookings, and addressing guest needs and concerns. They also play a role in identifying hazards and implementing control measures.
Guest Service Agent at IHG Career
, , Australia - Full Time
Skills Needed
Guest Service, Check In, Check Out, Booking Management, Up Selling, Hazard Identification, Risk Evaluation, Team Player, Fast Paced Environment, Multi Tasking, Communication, Customer Service, Problem Solving, Hospitality, Opera Property Management System
Specialization
Candidates should ideally have at least 1 year of experience in a Front Office or Guest Services role, with qualifications in Hotel Management or Hospitality preferred. Experience with the Opera Property Management System is highly regarded.
Resident Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Service Excellence, Inquiry Handling, Check In/Check Out, Problem Solving, Multitasking, Attention To Detail, Organizational Skills, Communication, Building Operations Knowledge, Safety Procedures, Microsoft Office Suite, Resident Management Systems, Teamwork, Hospitality, Proactive Approach
Specialization
Candidates should ideally have previous experience in customer service, hospitality, or a related field, preferably in a residential or hotel setting. Essential qualifications include excellent verbal and written communication skills, strong problem-solving abilities, high attention to detail, and the flexibility to work shifts between 6 am and 10 pm.
Porter / Guest Service Agent Roles at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication, Organization, Attention To Detail, Computer Skills, Luxury Hospitality, Guest Relations, Luggage Handling, Team Coordination, Local Knowledge, Personal Grooming, Flexibility, Problem Solving, Time Management, Hospitality, Safety Awareness
Specialization
Candidates should have previous customer service experience, preferably in luxury hospitality, and strong computer skills. An Australian driver's license is required, along with the ability to assist guests physically.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Guest Service, Front Office, Opera Front Desk System, Cashiering, Account Management, Communication, Attention To Detail, Professional Presentation, Flexibility, Teamwork
Specialization
Candidates must possess a genuine passion for hospitality, strong motivation, and exceptional attention to detail, ideally supported by previous front office or guest-facing experience. Applicants need clear, confident communication skills, impeccable personal presentation, and must hold full Australian working rights, being available for a rotating roster including weekends and public holidays.
Night Guest Service Agent at Minor International
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Attention To Detail, Professionalism, Teamwork, Time Management
Specialization
Candidates should have a background in delivering high-quality service in hospitality or customer-facing environments. They must demonstrate effective communication skills and a proactive approach to guest needs.
Marketing Intern at Courtyard by Marriott Somerset KY
Melbourne, Victoria, Australia - Full Time
Skills Needed
Marketing, Hospitality, Customer Service, Communication, Teamwork, Problem Solving, Time Management, Adaptability
Specialization
Candidates must be currently enrolled in a college or university and complete the internship as part of a formal placement requirement. The internship is unpaid.
Conference & Events Supervisor at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Conference Management, Event Coordination, Customer Service, Team Leadership, Food And Beverage Service, Problem Solving, Training And Mentoring, Attention To Detail, Flexibility, Reliability, High Standards, Positive Attitude, Hospitality, Communication, Time Management, Service Mindset
Specialization
The ideal candidate should have previous experience in Conference & Events or a similar role and possess a Responsible Service of Alcohol (RSA) Certificate for Victoria. A strong service mindset and hands-on approach are essential, along with the ability to work a rotating 7-day roster.
Experience Required
Minimum 2 year(s)
Guest Experience Executive at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Experience, Communication, Interpersonal Skills, Relationship Building, Stakeholder Engagement, Opera Pms, Microsoft Office, Service Recovery, Concierge Service, Quality Assurance, Hospitality, Problem Solving, Attention To Detail, Team Collaboration, Customer Service, Luxury Service
Specialization
Experience in a hotel or luxury service environment is preferred, along with strong knowledge of Opera PMS and Microsoft Office. Candidates should possess strong communication and relationship-building skills.
Conference & Events Coordinator at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Event Coordination, Client Management, Negotiation Skills, Communication Skills, Time Management, Attention To Detail, Mice Industry Knowledge, Problem Solving, Microsoft Office Proficiency, Team Collaboration, Customer Service, Budget Management, Vendor Negotiation, Report Evaluation, Site Inspection, Hospitality
Specialization
Candidates should have previous experience in a similar role within a hotel or resort environment, preferably with events or banquets operations. Strong communication, negotiation skills, and a good working knowledge of the MICE industry on the Gold Coast are essential.
Experience Required
Minimum 2 year(s)
Duty Manager at Residence Inn by Marriott Nashville Opryland
Melbourne, Victoria, Australia - Full Time
Skills Needed
Guest Relations, Customer Service, Problem Solving, Team Leadership, Communication, Hospitality, Operational Management, Financial Analysis, Staffing, Service Improvement, Safety Compliance, Employee Training, Conflict Resolution, Feedback Collection, Policy Administration, Emergency Management
Specialization
Candidates must have either a high school diploma with 4 years of relevant experience or a 2-year degree with 2 years of experience in guest services or related fields. Strong communication and leadership skills are essential for this role.
Experience Required
Minimum 2 year(s)
Front Office All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Service, Communication Skills, Multitasking, Guest Service, Hospitality, Opera Pms, Problem Solving, Team Collaboration
Specialization
Previous customer service or hotel experience is preferred, along with strong communication skills. A genuine passion for guest service and the ability to multitask in a fast-paced environment are essential.
Porter at Accor
Gold Coast City, Queensland, Australia - Full Time
Skills Needed
Hospitality, Guest Service, Communication Skills, Attention To Detail, Upselling, Emotional Intelligence, Proactive Approach, Manual Handling, Flexibility
Specialization
Candidates should have a genuine passion for hospitality and strong communication skills. A valid full Australian driver's license and the ability to work a rotating roster are also required.
Guest Service Agent at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Guest Service, Leadership, Communication, Computer Skills, Problem Solving, Hospitality, Team Management, Customer Service, Reservation Management, Financial Management, Complaint Handling, Stock Management, Meeting Attendance, Flexibility, Rsa
Specialization
Candidates should have exceptional guest service experience, preferably in a hotel front office, and be competent computer users, ideally with experience in Opera PMS CLOUD. Excellent verbal and written communication skills and the ability to work varied shifts are also required.
Experience Required
Minimum 2 year(s)
Sales Manager - Mercure Perth on Hay at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Sales, Hospitality, Customer Relationships, Event Management, Business Acquisition, Communication, Interpersonal Skills, Revenue Maximization, Account Management, Corporate Accommodation, Mice, Inbound Business, Client Satisfaction, Strategic Initiatives, Hotel Operations, Results Driven
Specialization
Candidates should have experience in building relationships with clients and a strong focus on hotel operations. A proven track record in driving revenue across various segments is essential.
Experience Required
Minimum 2 year(s)
Guest Experience Expert at Residence InnSpringhill Suites by Marriott Maple Grove
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Interpersonal Skills, Cash Handling, Hospitality, Problem Solving, Attention To Detail, Time Management, Teamwork, Flexibility, Professionalism, Confidentiality, Guest Relations, Technology Proficiency, Emergency Preparedness, Multitasking
Specialization
Candidates should have previous front desk or customer service experience in hospitality, along with strong communication skills. A hospitality qualification is preferred, and flexibility in availability is required.
Finance Intern at Springhill Suites by Marriott IndianapolisWestfield
Brisbane, Queensland, Australia - Full Time
Skills Needed
Hospitality, Hotel Management, Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Time Management
Specialization
Candidates must be current college or university students. There are no specific educational requirements mentioned beyond being a student.
Guest Service Agent at Minor International
Geelong, Victoria, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Front Desk Supervisor at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Guest Service, Attention To Detail, Communication, Opera Front Desk System, Cashiering, Account Management, Professional Presentation, Flexibility, Dependability
Specialization
Candidates must possess a genuine passion for hospitality, strong motivation, and exceptional attention to detail, ideally supported by previous experience in a front office or guest-facing role. Applicants need clear communication skills, impeccable personal presentation, flexibility for rotating rosters including weekends, and full Australian working rights.
Executive Housekeeper at Courtyard by Marriott Harlingen
Melbourne, Victoria, Australia - Full Time
Skills Needed
Hospitality, Service Excellence, Leadership, Coaching, Motivating, Organizational Skills, Attention To Detail, Communication, Housekeeping Operations, Inventory Control, Budget Management, Team Development, Guest Feedback Management, Workplace Safety, Sustainability Practices, Relationship Building
Specialization
Candidates should be passionate about hospitality and service excellence, with strong leadership and organizational skills. Experience in housekeeping operations and budget management is essential, along with a commitment to inclusivity and a positive workplace culture.
Experience Required
Minimum 5 year(s)
Guest Service Agent (Part Time) at IHG Career
Perth, Western Australia, Australia - Full Time
Skills Needed
Guest Service, Communication Skills, Problem Solving, Confidence, Tech Savvy, Payment Management, Check In, Check Out, Local Insights, Customer Relations, Adaptability, Attention To Detail, Teamwork, Multilingual Skills, Customer Experience, Hospitality
Specialization
Previous experience in a Front Office position or with Opera (PMS) is highly regarded. Applicants must have unrestricted Australian working rights and be available to work a rotating roster, including weekends and public holidays.