WHO WE ARE:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.
Job Description
As the Bowl Valley Supervisor, you’ll offer visionary leadership, fostering an engaged team committed to delivering quality, efficiency, and exceptional service. Your role encompasses overseeing day-to-day operations effectively and efficiently, with a crucial focus on employee training.
Starting Rate: $21.79 per hour
We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $23.32.

YOUR SKILLS & QUALIFICATIONS:

• High School Diploma required, hospitality degree or entertainment degree/recreational will be considered an asset
• Previous guest service experience including point of sale system experience preferred
• Five pin bowling knowledge will be considered an asset
• Computer experience is preferred
• This job required to be able to stand long hours and lift up to 50lbs in some instances
  Additional Information

JOB PERKS & BENEFITS:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses
  Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
  APPLY TODAY: Whether you’re just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!
  We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.co

Reporting to the Bowl Valley Manager, the Supervisor will be responsible for:

• Provide knowledgeable guest service, including menu knowledge, pricing, and handling cash/credit transactions accurately.
• Oversee Bowl Valley operations, including stocking amenities, shoe rentals, lane bookings, and score sheet assistance.
• Maintain bowling equipment and machinery in operational condition, performing lane conditioning and related tasks as needed.
• Manage a team of 5–10 staff, including scheduling, task assignments, and daily operations.
• Perform additional duties as required to support smooth business operations.

Qualifications