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Hospitality Jobs in New Zealand

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Concierge at Accor
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Hospitality, Customer Service, Valet Parking, Luggage Handling, Concierge Services, Communication Skills, Time Management, Problem Solving, Local Area Knowledge, Front Office Operations, Attention To Detail, Emotional Intelligence, Professional Grooming, Record Keeping, Teamwork
Specialization
Candidates must possess a luxury service attitude, excellent English communication skills, and the ability to work autonomously. A clean police record and the legal right to work in New Zealand are mandatory requirements for this position.
Guest Service Agent at Minor International
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Property Management Systems, Problem Resolution, Check In Procedures, Check Out Procedures, Professionalism, Interpersonal Skills, Time Management
Specialization
Successful candidates must have a background in hospitality or customer-facing environments and the ability to communicate effectively. Applicants must be committed to a dynamic, rotating roster including weekends and public holidays, and possess valid working rights in New Zealand.
Kitchen Hand at Star Group
Howick, Auckland, New Zealand - Full Time
Skills Needed
Dishwashing, Kitchen Cleaning, Food Preparation, Organization, Teamwork, Reliability, Hospitality
Specialization
The ideal candidate is reliable, hardworking, and possesses a positive attitude. No specific formal education is required, as this is an entry-level opportunity for those looking to start a career in hospitality.
Front of House Team Member at Star Group
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Bar Management, Duty Management, Communication, Problem Solving, Time Management, Compliance, Hospitality
Specialization
Candidates must be comfortable working in a sole-charge position and possess or be willing to obtain a Duty Manager's licence. You should have excellent interpersonal skills and the ability to remain calm and upbeat under pressure.
Guest Service Agent at Minor International
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Property Management Systems, Reception, Check In Procedures, Check Out Procedures, Professionalism, Time Management, Interpersonal Skills
Specialization
Candidates must have a background in hospitality or a customer-facing environment and possess excellent communication skills. The role requires the ability to work a rotating roster, including weekends, public holidays, and night shifts.
Hotel Receptionist at Minor International
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Attention To Detail, Time Management, Teamwork, Hospitality, Positive Attitude
Specialization
Candidates should have 0-6 months of experience in a similar role and a demonstrated background in delivering high-quality service in a hospitality environment. A proactive approach to guest needs and maintaining a professional presentation is essential.
Night Guest Service Agent at Minor International
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Communication, Problem Resolution, Professionalism, Property Management Systems, Check In/Check Out, Local Recommendations, Positive Energy
Specialization
Candidates must have a demonstrated background in high-quality service within hospitality or customer-facing roles, coupled with exceptional communication skills for professional correspondence. Successful applicants need to be committed to a dynamic schedule, including nights, weekends, and public holidays, while consistently delivering proactive and positive service.
Guest Experience Expert at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Guest Services, Check In, Check Out, Operational Support, Communication, Problem Solving, Hospitality, Confidentiality, Safety Compliance, Professionalism
Specialization
Candidates must be able to stand, walk, and perform physical tasks such as lifting objects up to 10 pounds. They are expected to maintain professional standards, follow company policies, and ensure a safe and confidential work environment.
Guest Service Agent/Porter at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Property Management System, Payment Processing, Communication, Attention To Detail, Upselling, Hospitality, Shift Flexibility
Specialization
Candidates must be able to work flexible shifts, including weekends, and possess strong communication skills. Proficiency in using property management systems and handling financial transactions is required.
Guest Service Agent at Minor International
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Property Management Systems, Reception, Check In Procedures, Check Out Procedures, Professionalism, Interpersonal Skills, Time Management, Attention To Detail
Specialization
Candidates must have a background in hospitality or customer-facing environments and possess excellent communication skills. The role requires the ability to work a flexible, rotating roster including weekends and public holidays.
Guest Service Agent at Minor International
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Communication, Property Management Systems, Problem Resolution, Hospitality, Reception, Check In Procedures, Check Out Procedures, Professionalism, Interpersonal Skills, Time Management, Attention To Detail
Specialization
Successful candidates must have a background in high-quality service within a hospitality or customer-facing environment. They are required to be available for a dynamic, rotating roster including weekends and public holidays.
F&B Service Expert at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Guest Service, Table Setting, Kitchen Communication, Food And Beverage Service, Professional Communication, Cleaning And Maintenance, Menu Management, Hospitality
Specialization
Must be able to stand for extended periods and perform physical tasks including lifting up to 50 pounds with assistance. Requires adherence to company policies, quality standards, and professional grooming.
Bartender at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Beverage Crafting, Product Knowledge, Guest Experience, Attentive Service, Hospitality, Cleanliness Maintenance, Equipment Care, Outlet Security, Responsible Service Of Alcohol, Customer Service, Beverage Presentation, Prompt Service, Food Safety Compliance
Specialization
Applicants should apply hospitality training and experience from star-rated hotels or fast-paced restaurants to ensure professional and efficient service while adhering to high standards of beverage presentation and compliance requirements. A positive attitude and commitment to delivering an exceptional guest experience are essential, though prior bartending experience is preferred but not mandatory.
Guest Service Agent at Minor International
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Property Management Systems, Reception, Check In Procedures, Check Out Procedures, Professionalism, Interpersonal Skills, Time Management, Attention To Detail
Specialization
Candidates must have a background in hospitality or a customer-facing environment and possess excellent communication skills. The role requires a professional presentation and the flexibility to work a rotating roster including weekends and public holidays.
Food & Beverage Attendant at Accor
Christchurch, Canterbury, New Zealand - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Communication Skills, Problem Solving, Time Management, Teamwork, Menu Knowledge, Hospitality
Specialization
Candidates must have previous experience in a similar role and hold an LCQ Certificate. Applicants are required to have the right to work in New Zealand and be available for flexible shifts including weekends and public holidays.
Concierge at Accor
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Hospitality, Guest Services, Valet Parking, Luggage Handling, Concierge Services, Communication, Time Management, Problem Solving, Customer Service, Local Area Knowledge, Front Office Operations, Attention To Detail, Emotional Intelligence, Professional Grooming
Specialization
Candidates must possess a luxury attitude, excellent communication skills, and a strong commitment to service excellence. Applicants are required to have the legal right to work in New Zealand and maintain a clean police record.
Guest Services Agent at HIND Management
Māngere-Ōtāhuhu, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Teamwork, Attention To Detail, Hospitality, Flexibility, Check In/Check Out, Guest Satisfaction, Security Procedures, Emergency Procedures, Communication, Problem Resolution, Prioritization, Organization, Driving, Food Preparation, Reservation Arrangement
Specialization
The ideal candidate must be confident, enthusiastic, detail-oriented, flexible, and adaptable, with the ability to prioritize and remain composed under pressure. A minimum of 1 year of customer service or hospitality experience is preferred, or alternatively, a full driver's license and NZQF level 2 or 3 qualification.
Food & Beverage Attendant at Accor
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Customer Service, Food Safety, Time Management, Teamwork, Communication, Attention To Detail, Hospitality, Cash Handling, Pos Systems, Barista Skills, Flexibility, Problem Solving
Specialization
Previous experience in food and beverage roles is preferred but not essential. Candidates should have a friendly attitude, strong communication skills, and the ability to work in a fast-paced environment.
Front of House Team Member at Star Group
Glenfield, Auckland Region, New Zealand - Full Time
Skills Needed
Customer Service, Order Taking, Food And Beverage Delivery, Bar Service, Barista Skills, Multi Tasking, Working Under Pressure, Hospitality
Specialization
Candidates should be energetic people-persons with a passion for hospitality and the ability to thrive in a fast-paced environment. While customer service experience is preferred, specific bar or barista roles ideally require at least one year of experience in a busy venue.
Hotel Receptionist at Minor International
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Customer Service, Communication, Property Management Systems, Check In Procedures, Check Out Procedures, Problem Resolution, Hospitality, Guest Relations, Professional Presentation
Specialization
Candidates should have 0-6 months of experience in a similar hospitality or customer-facing role. A proactive, positive attitude and a professional presentation are essential for delivering high-quality guest experiences.
Concierge at Accor
Queenstown, Otago, New Zealand -
Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

0.0

Posted On

02 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Hospitality, Customer service, Valet parking, Luggage handling, Concierge services, Communication skills, Time management, Problem-solving, Local area knowledge, Front office operations, Attention to detail, Emotional intelligence, Professional grooming, Record keeping, Teamwork

Industry

Hospitality

Description
Company Description We are looking for hands on, knowledgeable hospitality professional to join our busy Front Office team. This is an excellent opportunity to showcase your warmth, enthusiasm and commitment to service excellence to visitors in Queenstown. Job Description Join our Concierge team and play an important role in delivering exceptional guest experiences. You will assist with guest arrivals and departures, including valet parking and luggage handling, while providing personalised recommendations and arranging local experiences. Through warm, attentive service and strong local knowledge, you will help create a seamless and memorable luxury stay. Duties Greet every guest and visitor with genuine warmth, ensuring they feel valued and comfortable from the moment they arrive. Provide a high standard of service to all hotel guests, anticipating and proactively attending to guest requests and enquiries. Assist with guest arrivals and departures, including car doors, luggage handling and escorting guests to their rooms when required. Coordinate luggage delivery and storage, ensuring baggage is handled promptly and securely. Assist with group arrivals and departures, including luggage coordination and guest assistance during their stay. Arrange transportation, restaurant reservations, tours, and local activities on behalf of guests. Maintain strong knowledge of hotel services, facilities, and local attractions to provide accurate information and recommendations. Deliver guest amenities to rooms as required and assist with VIP arrival preparations. Liaise with local activity providers, transport operators, and service partners to coordinate bookings. Maintain the cleanliness and organisation of the concierge desk, driveway, car park, luggage trolleys, ski locker and guest equipment. Ensure the concierge and guest service areas are organised and ready to support daily arrivals and departures Communicate effectively with the Front Office team and other hotel departments regarding guest requests, messages, and operational updates. Exercise care and responsibility when parking guest vehicles. Follow procedures set out in manual Systems & Procedures Accurately record and charge guest accounts for activities, transport, or services arranged. Ensure all bookings made on behalf of guests are recorded correctly in the relevant systems. Follow hotel procedures regarding billing, supplier charges, and documentation. Report damaged equipment or maintenance issues that may impact operational costs. Suggest any improvements that could be made to improve existing systems and procedures. Customer Services Deliver personalised service that meets and exceeds guest expectations. Anticipate guest needs and provide proactive assistance wherever possible. Provide accurate and helpful information about the hotel, facilities, and local area. Respond promptly and professionally to guest enquiries, requests, and concerns. Assist with VIP guest arrivals and provide additional support where required. Encourage guest feedback and assist in resolving service concerns using positive problem-solving. Treat guests and colleagues from all cultural backgrounds with respect and professionalism. Maintain a welcoming and professional presence in all guest interactions. Support the promotion of hotel packages, special offers, and services Qualifications You will harness your luxury attitude, with humble excellence, a distinguished presence, and elevated emotional intelligence. Your pride and passion will be complemented by: Effective time management Immaculate grooming and personal presentation Articulate communication skills and an understanding of luxury guest expectations. Self motivated and enjoy working autonomously Friendly and engaging Co-ordinate various tasks simultaneously Excellent English communication in written and verbal. Clean police record You must hold the rights to work in New Zealand Additional Information Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team. We offer competitive pay with benefits including daily staff meals and dry-cleaned uniform and laundry allowance, anniversary stays with F&B credit to enjoy. Discounted Hotel stays, food and beverage rates and Spa treatments, worldwide - for yourself and for friends and family, across our entire network. Ongoing reward and recognition incentives and awards. Opportunities for further development and worldwide career progression within Accor - travel the world with us! Refer a friend incentive Supportive and friendly working environment. Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. Job-Category: Rooms Job Type: Permanent Job Schedule: Part-Time

How To Apply:

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Responsibilities
The Concierge is responsible for delivering exceptional guest experiences by assisting with arrivals, departures, luggage handling, and providing personalized local recommendations. They must maintain the cleanliness of guest service areas and coordinate effectively with other hotel departments to ensure seamless operations.
Concierge at Accor
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Hospitality, Customer Service, Valet Parking, Luggage Handling, Concierge Services, Communication Skills, Time Management, Problem Solving, Local Area Knowledge, Front Office Operations, Attention To Detail, Emotional Intelligence, Professional Grooming, Record Keeping, Teamwork
Specialization
Candidates must possess a luxury service attitude, excellent English communication skills, and the ability to work autonomously. A clean police record and the legal right to work in New Zealand are mandatory requirements for this position.
Guest Service Agent at Minor International
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Property Management Systems, Problem Resolution, Check In Procedures, Check Out Procedures, Professionalism, Interpersonal Skills, Time Management
Specialization
Successful candidates must have a background in hospitality or customer-facing environments and the ability to communicate effectively. Applicants must be committed to a dynamic, rotating roster including weekends and public holidays, and possess valid working rights in New Zealand.
Kitchen Hand at Star Group
Howick, Auckland, New Zealand - Full Time
Skills Needed
Dishwashing, Kitchen Cleaning, Food Preparation, Organization, Teamwork, Reliability, Hospitality
Specialization
The ideal candidate is reliable, hardworking, and possesses a positive attitude. No specific formal education is required, as this is an entry-level opportunity for those looking to start a career in hospitality.
Front of House Team Member at Star Group
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Bar Management, Duty Management, Communication, Problem Solving, Time Management, Compliance, Hospitality
Specialization
Candidates must be comfortable working in a sole-charge position and possess or be willing to obtain a Duty Manager's licence. You should have excellent interpersonal skills and the ability to remain calm and upbeat under pressure.
Guest Service Agent at Minor International
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Property Management Systems, Reception, Check In Procedures, Check Out Procedures, Professionalism, Time Management, Interpersonal Skills
Specialization
Candidates must have a background in hospitality or a customer-facing environment and possess excellent communication skills. The role requires the ability to work a rotating roster, including weekends, public holidays, and night shifts.
Hotel Receptionist at Minor International
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Customer Service, Communication, Problem Solving, Attention To Detail, Time Management, Teamwork, Hospitality, Positive Attitude
Specialization
Candidates should have 0-6 months of experience in a similar role and a demonstrated background in delivering high-quality service in a hospitality environment. A proactive approach to guest needs and maintaining a professional presentation is essential.
Night Guest Service Agent at Minor International
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Guest Service, Hospitality, Customer Service, Communication, Problem Resolution, Professionalism, Property Management Systems, Check In/Check Out, Local Recommendations, Positive Energy
Specialization
Candidates must have a demonstrated background in high-quality service within hospitality or customer-facing roles, coupled with exceptional communication skills for professional correspondence. Successful applicants need to be committed to a dynamic schedule, including nights, weekends, and public holidays, while consistently delivering proactive and positive service.
Guest Experience Expert at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Guest Services, Check In, Check Out, Operational Support, Communication, Problem Solving, Hospitality, Confidentiality, Safety Compliance, Professionalism
Specialization
Candidates must be able to stand, walk, and perform physical tasks such as lifting objects up to 10 pounds. They are expected to maintain professional standards, follow company policies, and ensure a safe and confidential work environment.
Guest Service Agent/Porter at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Property Management System, Payment Processing, Communication, Attention To Detail, Upselling, Hospitality, Shift Flexibility
Specialization
Candidates must be able to work flexible shifts, including weekends, and possess strong communication skills. Proficiency in using property management systems and handling financial transactions is required.
Guest Service Agent at Minor International
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Property Management Systems, Reception, Check In Procedures, Check Out Procedures, Professionalism, Interpersonal Skills, Time Management, Attention To Detail
Specialization
Candidates must have a background in hospitality or customer-facing environments and possess excellent communication skills. The role requires the ability to work a flexible, rotating roster including weekends and public holidays.
Guest Service Agent at Minor International
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Communication, Property Management Systems, Problem Resolution, Hospitality, Reception, Check In Procedures, Check Out Procedures, Professionalism, Interpersonal Skills, Time Management, Attention To Detail
Specialization
Successful candidates must have a background in high-quality service within a hospitality or customer-facing environment. They are required to be available for a dynamic, rotating roster including weekends and public holidays.
F&B Service Expert at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Guest Service, Table Setting, Kitchen Communication, Food And Beverage Service, Professional Communication, Cleaning And Maintenance, Menu Management, Hospitality
Specialization
Must be able to stand for extended periods and perform physical tasks including lifting up to 50 pounds with assistance. Requires adherence to company policies, quality standards, and professional grooming.
Bartender at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Beverage Crafting, Product Knowledge, Guest Experience, Attentive Service, Hospitality, Cleanliness Maintenance, Equipment Care, Outlet Security, Responsible Service Of Alcohol, Customer Service, Beverage Presentation, Prompt Service, Food Safety Compliance
Specialization
Applicants should apply hospitality training and experience from star-rated hotels or fast-paced restaurants to ensure professional and efficient service while adhering to high standards of beverage presentation and compliance requirements. A positive attitude and commitment to delivering an exceptional guest experience are essential, though prior bartending experience is preferred but not mandatory.
Guest Service Agent at Minor International
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Customer Service, Hospitality, Communication, Problem Resolution, Property Management Systems, Reception, Check In Procedures, Check Out Procedures, Professionalism, Interpersonal Skills, Time Management, Attention To Detail
Specialization
Candidates must have a background in hospitality or a customer-facing environment and possess excellent communication skills. The role requires a professional presentation and the flexibility to work a rotating roster including weekends and public holidays.
Food & Beverage Attendant at Accor
Christchurch, Canterbury, New Zealand - Full Time
Skills Needed
Food And Beverage Service, Customer Service, Communication Skills, Problem Solving, Time Management, Teamwork, Menu Knowledge, Hospitality
Specialization
Candidates must have previous experience in a similar role and hold an LCQ Certificate. Applicants are required to have the right to work in New Zealand and be available for flexible shifts including weekends and public holidays.
Concierge at Accor
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Hospitality, Guest Services, Valet Parking, Luggage Handling, Concierge Services, Communication, Time Management, Problem Solving, Customer Service, Local Area Knowledge, Front Office Operations, Attention To Detail, Emotional Intelligence, Professional Grooming
Specialization
Candidates must possess a luxury attitude, excellent communication skills, and a strong commitment to service excellence. Applicants are required to have the legal right to work in New Zealand and maintain a clean police record.
Guest Services Agent at HIND Management
Māngere-Ōtāhuhu, Auckland, New Zealand - Full Time
Skills Needed
Customer Service, Teamwork, Attention To Detail, Hospitality, Flexibility, Check In/Check Out, Guest Satisfaction, Security Procedures, Emergency Procedures, Communication, Problem Resolution, Prioritization, Organization, Driving, Food Preparation, Reservation Arrangement
Specialization
The ideal candidate must be confident, enthusiastic, detail-oriented, flexible, and adaptable, with the ability to prioritize and remain composed under pressure. A minimum of 1 year of customer service or hospitality experience is preferred, or alternatively, a full driver's license and NZQF level 2 or 3 qualification.
Food & Beverage Attendant at Accor
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Customer Service, Food Safety, Time Management, Teamwork, Communication, Attention To Detail, Hospitality, Cash Handling, Pos Systems, Barista Skills, Flexibility, Problem Solving
Specialization
Previous experience in food and beverage roles is preferred but not essential. Candidates should have a friendly attitude, strong communication skills, and the ability to work in a fast-paced environment.
Front of House Team Member at Star Group
Glenfield, Auckland Region, New Zealand - Full Time
Skills Needed
Customer Service, Order Taking, Food And Beverage Delivery, Bar Service, Barista Skills, Multi Tasking, Working Under Pressure, Hospitality
Specialization
Candidates should be energetic people-persons with a passion for hospitality and the ability to thrive in a fast-paced environment. While customer service experience is preferred, specific bar or barista roles ideally require at least one year of experience in a busy venue.
Hotel Receptionist at Minor International
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Customer Service, Communication, Property Management Systems, Check In Procedures, Check Out Procedures, Problem Resolution, Hospitality, Guest Relations, Professional Presentation
Specialization
Candidates should have 0-6 months of experience in a similar hospitality or customer-facing role. A proactive, positive attitude and a professional presentation are essential for delivering high-quality guest experiences.