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Hospitality Jobs in New Zealand

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About 329 results in (3) seconds
Reservations Agent at Accor
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Reservations System Fluency, Rate Structure Knowledge, Occupancy Maximization, Pms System Updates, Guest Expectation Management, Call Handling, Phone Etiquette, Revenue Achievement, Accuracy, Product Knowledge, Customer Service, Upselling, Microsoft Office, Opera Pms, Verbal Communication, Written Communication
Specialization
Candidates should have experience in a similar reservations environment or possess general customer service experience, with prior tenure in a hotel environment being preferred. Strong computer skills, including proficiency with Microsoft Office and competent knowledge of OPERA PMS, are required, alongside fluent English communication skills.
Food & Beverage Attendant at Minor International
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Food And Beverage Service, Order Processing, Menu Knowledge, Table Service, Customer Service, Communication Skills, Flexibility, Reliability, Positive Attitude, Professional Presentation
Specialization
Candidates must possess a warm, approachable demeanor with a positive attitude, along with proven experience in delivering high-quality customer service, preferably as waitstaff or a bartender. Essential requirements include professional presentation, exceptional communication skills, reliability, and flexibility to work across a rotating roster including weekends and public holidays.
Assistant Front Office Manager at HIND Management
Auckland, Auckland Region, New Zealand - Full Time
Skills Needed
Guest Satisfaction, Team Management, Communication Skills, Attention To Detail, Organizational Skills, Flexibility, Leadership, Problem Solving, Time Management, Customer Service, Training And Development, Compliance, Budget Management, Occupational Health And Safety, Tourism Knowledge, Rostering
Specialization
Candidates should have at least three years of relevant experience, with a preference for those holding a NZQF Diploma and First Aid Certificate. Strong communication skills, a positive attitude, and the ability to work flexible hours, including night shifts, are essential.
Experience Required
Minimum 2 year(s)
Housekeeping Supervisor at Minor International
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Supervision, Cleanliness Standards, Team Leadership, Training, Record Keeping, Inventory Control, Budget Management, Communication, Interpersonal Skills, Time Management, Organization, Attention To Detail
Specialization
Successful candidates must have previous experience supervising or managing housekeeping operations, including experience controlling budgets and managing supplies. Excellent communication, organizational skills, and a sharp eye for detail are essential to uphold high cleanliness standards.
Experience Required
Minimum 2 year(s)
Front of House Team Member at Star Group
Tawa, Wellington, New Zealand - Full Time
Skills Needed
Customer Service, Taking Orders, Delivering Food, Delivering Drinks, Clearing Up, Bar Work, Multi Tasking, Working Under Pressure, People Skills, Energy, Friend Making
Specialization
The ideal candidate should be energetic, thrive on variety, possess great people skills, and be capable of multi-tasking and working under pressure. Previous customer service experience is preferred but not mandatory for this role.
Room Attendant at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Cleaning, Guest Service, Stocktaking, Time Management, Physical Fitness, Grooming, Flexibility, Multitasking
Specialization
Candidates must be flexible to work various hours, including weekends, and should be physically fit and energetic. Immaculate grooming is also a requirement, along with eligibility to work in New Zealand.
Room Attendant at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Housekeeping Experience, Attention To Detail, Communication Skills, Organisational Skills, Problem Solving Abilities, Physical Fitness, Flexibility, Cleaning Techniques, Safe Handling Of Chemicals, English Proficiency, Adaptability, Team Support, Guest Service, Maintenance Reporting, Hygiene Standards, Time Management
Specialization
Previous housekeeping experience in a luxury hotel is preferred, along with excellent communication and organisational skills. Candidates should be physically fit and adaptable to varying shifts.
Chef de Partie at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Food Preparation, Plating, Food Safety, Hygiene, Leadership, Stock Control, Mise En Place, Creativity, Efficiency, Teamwork
Specialization
Candidates must have experience as a Chef de Partie or be a strong Demi Chef ready to advance, possessing solid skills in preparation, cooking, and plating high-quality dishes. Essential requirements include strong food safety knowledge, the ability to mentor junior staff, and good organizational skills in a fast-paced environment.
Experience Required
Minimum 2 year(s)
People & Culture Coordinator at Accor
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Communication, Administration, Recruitment, Onboarding, Training, Engagement Initiatives, Organizational Skills, Time Management, Attention To Detail, Confidentiality, Relationship Building, Microsoft Suite Proficiency
Specialization
Candidates should have experience in HR support and administration, with strong organizational and communication skills. A valid visa to work in New Zealand for the entire duration of the role is required.
Reservations Agent at Accor
Wellington, Wellington, New Zealand -
Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Reservations System Fluency, Rate Structure Knowledge, Occupancy Maximization, PMS System Updates, Guest Expectation Management, Call Handling, Phone Etiquette, Revenue Achievement, Accuracy, Product Knowledge, Customer Service, Upselling, Microsoft Office, OPERA PMS, Verbal Communication, Written Communication

Industry

Hospitality

Description
Company Description Join our Wellington Reservations Hub! Working on requests for Novotel, ibis and Movenpick hotels, this is a fast paced environment where service and care matters. We are seeking a new Reservations Agent to join our wonderful and dynamic team. At Accor, your personality is celebrated, and your growth has no limits. Every action you take (big or small) makes a meaningful impact on your colleagues, our guests, and our commitment to responsible hospitality. Become a Heartist®, and let your heart guide you into a world where life pulses with passion. Job Description The position is responsible for accepting, inputting & monitoring reservations via all incoming channels; with the objective of ensuring all available rooms are sold for allotted rates & therefore ensuring budgeted revenue is achieved within defined time lines. Key Responsibilities Working within the team to ensure that the available rooms are sold for the desired rate, therefore gaining maximum revenue Maintain accuracy during the call & while inputting details on the call Working to a systematic timeline & gaining the maximum revenue from the available rooms Meeting the set targets for each month/year/period. Accuracy of information Handling a fast phase environment whilst also managing guest expectations and emotions Handling call volume and maintaining phone etiquette Ensure familiarity with the reservations system, all tiers of the rate structure, occupancy and Property features to maximise occupancy at every opportunity Ensure all guest details are fully updated on PMS system and maintain efficient records Action requirements as needed & confirm accordingly with the guest / booker Adhere to set rates Become & maintain fluency with the Accor Loyalty Programme Maintain strong product knowledge – know all products and specials available at the Property and Properties in the surrounding Area Qualifications Experience in a similar reservations environment, alternatively, customer service experience required Tenure (past or present) within in a Hotel environment is preferred Strong knowledge of computer systems including Microsoft Office. Competent knowledge of OPERA PMS Fluent orally & verbally in English, with other languages well regarded Experience delivering excellent customer service Exemplary written and verbal communication skills Experience providing prompt and efficient service including upselling advantageous Attention to detail Additional Information At the Ibis, Novotel and Movenpick Wellington, we're all about not just building your career but ensuring you have a blast along the way! We believe in celebrating your accomplishments with a bunch of awesome employee perks and programs, including: Learn your Way - Access to our Accor Academy so you can Earn while you Learn! Daily staff meals are on us while you're on duty. Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide Accor's Parental Leave Scheme: Supporting you in all stages of life. Join in on staff celebrations and get recognised for your tenure. Accor's refer-a-friend bonus Access to our Employee Assistance Program Join us at Ibis, Novotel and Movenpick Wellington, where your career journey is as exciting as the destination! Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Job-Category: Sales & Marketing Job Type: Permanent Job Schedule: Full-Time

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Responsibilities
The position is responsible for accepting, inputting, and monitoring reservations across all incoming channels to ensure all available rooms are sold at allotted rates, thereby achieving budgeted revenue targets within defined timelines. Key duties include maximizing revenue from available rooms, maintaining accuracy during calls and data entry, and adhering to systematic timelines while managing guest expectations.
Reservations Agent at Accor
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Reservations System Fluency, Rate Structure Knowledge, Occupancy Maximization, Pms System Updates, Guest Expectation Management, Call Handling, Phone Etiquette, Revenue Achievement, Accuracy, Product Knowledge, Customer Service, Upselling, Microsoft Office, Opera Pms, Verbal Communication, Written Communication
Specialization
Candidates should have experience in a similar reservations environment or possess general customer service experience, with prior tenure in a hotel environment being preferred. Strong computer skills, including proficiency with Microsoft Office and competent knowledge of OPERA PMS, are required, alongside fluent English communication skills.
Food & Beverage Attendant at Minor International
Wellington, Wellington, New Zealand - Full Time
Skills Needed
Food And Beverage Service, Order Processing, Menu Knowledge, Table Service, Customer Service, Communication Skills, Flexibility, Reliability, Positive Attitude, Professional Presentation
Specialization
Candidates must possess a warm, approachable demeanor with a positive attitude, along with proven experience in delivering high-quality customer service, preferably as waitstaff or a bartender. Essential requirements include professional presentation, exceptional communication skills, reliability, and flexibility to work across a rotating roster including weekends and public holidays.
Assistant Front Office Manager at HIND Management
Auckland, Auckland Region, New Zealand - Full Time
Skills Needed
Guest Satisfaction, Team Management, Communication Skills, Attention To Detail, Organizational Skills, Flexibility, Leadership, Problem Solving, Time Management, Customer Service, Training And Development, Compliance, Budget Management, Occupational Health And Safety, Tourism Knowledge, Rostering
Specialization
Candidates should have at least three years of relevant experience, with a preference for those holding a NZQF Diploma and First Aid Certificate. Strong communication skills, a positive attitude, and the ability to work flexible hours, including night shifts, are essential.
Experience Required
Minimum 2 year(s)
Housekeeping Supervisor at Minor International
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Supervision, Cleanliness Standards, Team Leadership, Training, Record Keeping, Inventory Control, Budget Management, Communication, Interpersonal Skills, Time Management, Organization, Attention To Detail
Specialization
Successful candidates must have previous experience supervising or managing housekeeping operations, including experience controlling budgets and managing supplies. Excellent communication, organizational skills, and a sharp eye for detail are essential to uphold high cleanliness standards.
Experience Required
Minimum 2 year(s)
Front of House Team Member at Star Group
Tawa, Wellington, New Zealand - Full Time
Skills Needed
Customer Service, Taking Orders, Delivering Food, Delivering Drinks, Clearing Up, Bar Work, Multi Tasking, Working Under Pressure, People Skills, Energy, Friend Making
Specialization
The ideal candidate should be energetic, thrive on variety, possess great people skills, and be capable of multi-tasking and working under pressure. Previous customer service experience is preferred but not mandatory for this role.
Room Attendant at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Cleaning, Guest Service, Stocktaking, Time Management, Physical Fitness, Grooming, Flexibility, Multitasking
Specialization
Candidates must be flexible to work various hours, including weekends, and should be physically fit and energetic. Immaculate grooming is also a requirement, along with eligibility to work in New Zealand.
Room Attendant at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Housekeeping Experience, Attention To Detail, Communication Skills, Organisational Skills, Problem Solving Abilities, Physical Fitness, Flexibility, Cleaning Techniques, Safe Handling Of Chemicals, English Proficiency, Adaptability, Team Support, Guest Service, Maintenance Reporting, Hygiene Standards, Time Management
Specialization
Previous housekeeping experience in a luxury hotel is preferred, along with excellent communication and organisational skills. Candidates should be physically fit and adaptable to varying shifts.
Chef de Partie at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Food Preparation, Plating, Food Safety, Hygiene, Leadership, Stock Control, Mise En Place, Creativity, Efficiency, Teamwork
Specialization
Candidates must have experience as a Chef de Partie or be a strong Demi Chef ready to advance, possessing solid skills in preparation, cooking, and plating high-quality dishes. Essential requirements include strong food safety knowledge, the ability to mentor junior staff, and good organizational skills in a fast-paced environment.
Experience Required
Minimum 2 year(s)
People & Culture Coordinator at Accor
Queenstown, Otago, New Zealand - Full Time
Skills Needed
Communication, Administration, Recruitment, Onboarding, Training, Engagement Initiatives, Organizational Skills, Time Management, Attention To Detail, Confidentiality, Relationship Building, Microsoft Suite Proficiency
Specialization
Candidates should have experience in HR support and administration, with strong organizational and communication skills. A valid visa to work in New Zealand for the entire duration of the role is required.