Room Attendant - Waldorf Astoria New York
After undergoing a transformative restoration, is set to reignite its magnetic allure. is seeking a Room Attendant to unveil a new era of luxury which embodies the spirit of New York City.
With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
As a Room Attendant, you will play a vital role in creating a refined and welcoming experience for our guests, ensuring their rooms are impeccably cleaned and thoughtfully prepared to reflect our Forbes 5-Star aspirations. Your attention to detail and commitment to anticipatory service will elevate each stay, providing personalized touches that enhance comfort and exceed expectations. Whether discreetly tidying a space, placing a bookmark in an open book, or leaving glasses wipes next to eyewear, your efforts will contribute to a seamless and luxurious guest experience. You will take pride in maintaining the highest standards of cleanliness and service, ensuring that each guest feels valued and cared for throughout their stay.

WHAT ARE WE LOOKING FOR?

We are looking for a Room Attendant who is dedicated to maintaining the highest standards of cleanliness and service, ensuring that every guest enjoys a flawless and personalized stay. This role goes beyond traditional housekeeping duties—it is about creating an inviting, luxurious atmosphere that reflects our commitment to Forbes 5-Star aspirations. A Room Attendant takes pride in not only presenting a pristine and welcoming space but also in adding thoughtful, anticipatory touches that elevate the guest experience. Whether it’s ensuring impeccable room presentation, fulfilling special requests, or offering warm, personalized interactions, you will play a crucial role in delivering the unparalleled service that defines our hotel.

The ideal candidate will possess the following qualifications:

• A meticulous eye for detail, ensuring that every guest room is presented to the highest luxury standards.
• Prior experience in a luxury hotel or similar environment is preferred, with an understanding of the service and cleanliness required to achieve Forbes 5-Star recognition.
• A proactive approach to guest service, anticipating needs and adding thoughtful touches such as neatly placing a bookmark in a guest’s book or providing a glasses wipe next to eyewear.
• A strong work ethic with the ability to manage multiple tasks while maintaining consistency in quality and service.
• Excellent communication and interpersonal skills, with the ability to engage with guests in a warm, professional manner, addressing them by names when appropriate.
• A commitment to upholding luxury service standards, ensuring that every aspect of a guest’s room contributes to an exceptional stay.
• The ability to work independently with strong time management skills, ensuring efficiency without compromising on attention to detail.
• Physical stamina and strength, as the role requires manual tasks such as lifting, bending, and performing deep cleaning duties.
• A passion for providing exceptional hospitality, contributing to a guest experience that is seamless, personalized, and memorable.
• Flexibility to work various shifts, including nights, weekends, and holidays, as needed to support the needs of our guests.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We’re passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We’re leaders in our industry and in our communities.
• Teamwork - We’re team players in everything we do.
• Ownership - We’re the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Please refer the Job description for details