JOB SUMMARY

We’re on the lookout for a motivated Catering Manager to take the reins of our thriving F&B offering. This is a fantastic opportunity to play a key role in shaping the visitor experience, leading a passionate team, and driving forward both quality and innovation in everything from menus to service.
You’ll oversee the day-to-day running of our food outlets, ensure top-tier customer service, maintain high standards of cleanliness and food safety, and take charge of the financial performance of the department. If you’re passionate about food, love leading a team, and thrive in a fast-paced, family-friendly environment, we’d love to hear from you.

SKILLS & EXPERIENCE WE’RE LOOKING FOR:

• Highly organised, efficient and proactive.
• Minimum 3 years’ experience in a similar or supervisor role within the hospitality or visitor attraction sector.
• Level 3 Food hygiene certificate and allergy training.
• Proven leadership skills with the ability to motivate and grow a team.
• Strong grasp of food and beverage operations, menu planning, and cost control.
• Calm and confident under pressure, with great communication skills.
• In-depth knowledge of food safety standards and best practices.
• Solid financial skills — you’re comfortable working with budgets and reports.

• Oversee the smooth running of our food and beverage operations, ensuring a consistently great experience for every visitor.
• Lead by example in the kitchen and front-of-house, delivering quality food efficiently and with care.
• Develop seasonal and engaging menus in line with events and customer trends.
• Manage stock levels, supplier relationships, and ordering processes to reduce waste and boost profitability.
• Maintain exceptional hygiene and cleanliness across all food areas.
• Inspire and develop your team to deliver brilliant service with every order.
• Track performance and lead staff training and reviews.
• Set and manage budgets, monitor financial performance, and identify ways to improve efficiency and increase revenue.
• Collaborate with our marketing team to create irresistible offers, campaigns, and seasonal promotions.
• Handle customer feedback with professionalism, always aiming to turn challenges into positive experiences.
• Ensure full compliance with all food safety and health standards.