- Eine abgeschlossene Ausbildung in der Gastronomie oder Hotellerie

- Freundliches, offenes, sicheres und zuvorkommendes Auftreten

- Gepflegtes Erscheinungsbild, positive Ausstrahlung und gute Umgangsformen

- Gute Englischkenntnisse und sicheres Arbeiten mit MS-Office Produkten

- Engagement und gute Kommunikationsfähigkeiten

- Spaß im Umgang mit Gästen und Kollegen

Das zeichnet den Job aus:

- Planung, Organisation und Betreuung verschiedener Veranstaltungen, dabei lassen Sie Ihre Ideen und Gedanken einfließen

- Verantwortung für die Koordination und Überwachung der Arbeitsabläufe

- Du wirst zum Ansprechpartner für unsere Gäste, Partner und Besucher

- Unterstützung des F&B Managers im Tagesgeschäft

- Du bist Gastgeber aus Leidenschaft und schaffen besondere Momente und Begegnungen - immer!

Das bieten wir:

- Unbefristete Arbeitsverträge

- Family & Friends-Tarife und 50% F&B Rabatt in allen Hotels

- kostenfreie Nutzung der Bäderlandschaft und des Fitnessstudios

- Regelmäßige Teamevents

- Vielfältige Corporate Benefits

- Kostenfreie Yogakurse durch konzerneigene Yogalehrerinnen und -lehrer

- Mitarbeiterrestaurant mit vollwertigen und kostenfreien Mahlzeiten

- Digitale Zeiterfassung

- kostenfreie Parkplätze

- Fachliche und persönliche Weiterbildungen durch ein E-Learning-Tool, sowie Trainings on the Job und Live-Seminare

- Kooperation mit der Barceló Hotel Group: 25 % Ermäßigung auf Mitgliedertarife

Inhalt: © Bundesagentur für Arbeit − Referenznummer: 10001-1002156585-S

Jetzt bewerben

Your destination

• A tailor-made 18- to 24-month trainee program with extensive practical and management experience.
• Intensive development into a senior management position as Head of Department in the Food & Beverage area on board our AIDA fleet
• Responsibility through taking on various management positions in the F&B area during ongoing onboard operations
• Support and guidance from mentors on board and our HR department, as well as exclusive training and development of your leadership skills at our AIDA Academy

Your current course

• Successfully completed vocational training in the hotel or tourism sector, a degree in hotel or tourism management or a comparable qualification
• Professional and initial management experience in the hotel industry
• Excellent German and English skills, as well as proficiency in MS Office 365.
• A convincing personality, a strong service orientation, and enjoyment of working in an international team.
• Quick comprehension, entrepreneurial thinking and a sense of responsibility

Your tasks

• A warm welcome and professional service for our national and international customers.
• Ensuring a first-class guest and service experience throughout the boutique area
• Coordination of customer flow on the sales floor and forwarding of customers to the responsible sales consultants.
• Assistance with scheduling appointments and processing incoming customer inquiries by phone.
• Close collaboration with the sales team and serving as a central interface between customers and the sales floor
• Actively contributing to a welcoming and hospitable atmosphere through an excellent service mindset.
• Providing hospitality to our customers and ensuring a well-maintained reception and lounge area.
• Support with administrative and organizational tasks in day-to-day business
• Participation in the implementation of customer events and special boutique activities

Your skills

• Successfully completed training in the service, hotel, catering, retail or commercial sector
• Initial professional experience in a service-oriented position, ideally in the premium or luxury segment
• A strong hospitality mentality and a passion for excellent customer service
• Confident, professional and representative appearance
• Strong communication skills and enjoyment in dealing with demanding customers
• A strong service orientation and a pronounced awareness of quality
• Structured and reliable work ethic, even in a dynamic environment
• Very good German and good English skills

Our strengths – your advantages

• We offer you exceptionally diverse tasks in a challenging international environment. We encourage on-the-job learning and develop skills through targeted training. We aim to further strengthen our leading position and are looking for highly motivated individuals who want to apply their qualities in a dynamic company.