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Resort Reservation Specialist at Island Hospitality Management
Santa Claus, Indiana, United States - Full Time
Skills Needed
Customer Service, Sales, Reservation Management, Microsoft Office, Written Communication, Verbal Communication, Salesforce, Lead Management, Upselling, Phone Etiquette, Web Chat Support, Time Management
Specialization
Requires basic computer proficiency in Microsoft Office and excellent communication skills. One year of sales and customer service experience is preferred.
Part-Time Housekeeper at Island Hospitality Management
San Diego, California, United States - Full Time
Skills Needed
Housekeeping, Cleaning, Guest Service, Problem Solving, Time Management, Attention To Detail, Teamwork, Physical Stamina
Specialization
Requires a motivated team player capable of handling physical demands, including lifting up to 25 pounds and standing for long periods. Must be able to solve problems effectively and provide excellent guest service.
Front Desk Supervisor at Island Hospitality Management
Ashburn, Virginia, United States - Full Time
Skills Needed
Guest Service, Staff Supervision, Payment Processing, Scheduling, Problem Solving, Reporting, Conflict Resolution, Team Leadership, Communication, Time Management, Hotel Operations, Customer Satisfaction
Specialization
Candidates must be highly motivated team players capable of handling stressful situations and solving workplace problems effectively. Essential duties include managing guest check-ins/outs, processing payments, and coordinating staff schedules.
Experience Required
Minimum 2 year(s)
Executive Chef at Camelback Hospitality PE LLC
Paradise Valley, Arizona, United States - Full Time
Skills Needed
Culinary Leadership, Menu Development, Cost Control, Budgeting, Staff Mentorship, Food Safety, Inventory Management, Vendor Partnerships, Luxury Hospitality, Operational Planning, Financial Acumen, Team Building, Quality Assurance, Banquets, Catering, Fine Dining
Specialization
Candidates must have at least 5 years of progressive culinary leadership experience in a luxury resort or high-end dining environment. A Culinary Arts degree and a current Food Handler Certification are required for this role.
Experience Required
Minimum 5 year(s)
Night Auditor (Part-Time, Weekends) at Island Hospitality Management
San Diego, California, United States - Full Time
Skills Needed
Front Desk Operations, Guest Relations, Payment Processing, Reporting, Problem Solving, Security Monitoring, Communication Skills, Time Management, Professionalism, Customer Service
Specialization
Candidates must be highly motivated team players capable of working independently in a fast-paced environment. Availability for Friday and Saturday shifts is required, along with the ability to handle security and problem-solving tasks.
Laundry Attendant at Island Hospitality Management
Gardiner, New York, United States - Full Time
Skills Needed
Laundry Operations, Linen Inventory Management, Stain Treatment, Preventative Maintenance, Guest Service, Problem Solving, Teamwork, Attention To Detail
Specialization
Candidates must be motivated team players capable of standing or walking for extended periods. The role requires the ability to handle workplace problems effectively and provide excellent guest service in a fast-paced environment.
Bartender at Island Hospitality Management
Summerville, South Carolina, United States - Full Time
Skills Needed
Beverage Preparation, Customer Service, Payment Processing, Health And Safety Compliance, Id Validation, Inventory Management, Conflict Resolution, Multitasking, Communication, Sanitization
Specialization
Candidates must be professional, approachable, and knowledgeable of local health and safety codes. Physical ability to stand for extended periods and lift up to 25 pounds is required.
Housekeeper at Island Hospitality Management
Phoenix, Arizona, United States - Full Time
Skills Needed
Housekeeping, Cleaning, Guest Service, Problem Solving, Time Management, Attention To Detail, Teamwork, Physical Stamina
Specialization
Requires a motivated team player capable of handling physical demands, including lifting up to 25 pounds and standing for extended periods. Must be able to solve workplace problems effectively and provide excellent guest service.
Night Auditor (Part-Time) at Island Hospitality Management
Phoenix, Arizona, United States - Full Time
Skills Needed
Front Desk Operations, Guest Services, Payment Processing, Reporting, Problem Solving, Security Awareness, Communication Skills, Time Management, Professionalism, Conflict Resolution
Specialization
Candidates must be highly motivated team players capable of working independently in stressful, fast-paced environments. The role requires flexible scheduling and the ability to handle physical demands such as standing or walking for extended periods.
Sales Coordinator at Island Hospitality Management
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Revenue Production, Sales Planning, Market Analysis, Guest Service, Strategic Marketing, Account Management, Reporting, Problem Solving, Collaboration, Administrative Support, Outside Sales, Demand Segment Analysis
Specialization
Candidates must be highly motivated team players capable of driving outside sales calls and managing community affairs. The role requires the ability to handle stressful situations and meet physical demands including standing and lifting up to 25 pounds.
Experience Required
Minimum 2 year(s)
Cook at Island Hospitality Management
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Food Preparation, Plating, Kitchen Sanitation, Recipe Adherence, Inventory Management, Health And Safety Compliance, Equipment Operation, Problem Solving, Teamwork, Stress Management, Initiative
Specialization
Candidates must have a basic understanding of food and beverage equipment and the ability to follow standard operating procedures. The role requires physical stamina to stand for extended periods and the ability to lift up to 25 pounds.
Front Desk Agent at Island Hospitality Management
Springfield, Virginia, United States - Full Time
Skills Needed
Guest Services, Payment Processing, Communication Skills, Problem Solving, Reporting, Professionalism, Time Management, Conflict Resolution, Multitasking, Customer Service
Specialization
Candidates must be highly motivated team players capable of handling stressful situations and solving workplace problems. Physical ability to stand, sit, or walk for extended periods is required.
Operations Manager at Island Hospitality Management
San Diego, California, United States - Full Time
Skills Needed
Hotel Operations, Food And Beverage Management, Guest Experience, Team Development, Revenue Growth, Inventory Management, Cost Control, Budgeting, Staff Coaching, Pos Systems, Pms Systems, Sanitation Compliance, Conflict Resolution, Multitasking, Leadership, Event Management
Specialization
Requires previous hotel operations experience with a preference for leadership experience in food, beverage, and event operations. Candidates must be proficient in hotel POS and PMS systems and capable of working evening shifts, weekends, and holidays.
Experience Required
Minimum 2 year(s)
Overnight Operations Manager at Proper Hospitality Solutions
New York, New York, United States - Full Time
Skills Needed
Team Leadership, Staff Supervision, Janitorial Management, Budget Control, Customer Service, Cleaning Techniques, Inventory Management, Microsoft Office, Bilingual English/Spanish, Scheduling, Maintenance Oversight, Communication Skills
Specialization
Requires a high school diploma and at least 5 years of experience in full-service hotels and supervisory roles. Candidates must have a valid US Driver's License, be able to lift 50 pounds, and possess strong financial budgeting knowledge.
Experience Required
Minimum 5 year(s)
Bartender at Island Hospitality Management
Ashburn, Virginia, United States - Full Time
Skills Needed
Beverage Preparation, Customer Service, Payment Processing, Health And Safety Compliance, Id Validation, Conflict Resolution, Multitasking, Sanitization, Inventory Management, Communication Skills
Specialization
Candidates must be professional, approachable, and knowledgeable about local health and safety codes. Physical ability to stand for extended periods and lift up to 25 pounds is required.
Front Desk Agent at Island Hospitality Management
Sunnyvale, California, United States - Full Time
Skills Needed
Guest Services, Communication Skills, Payment Processing, Problem Solving, Professionalism, Time Management, Reporting, Conflict Resolution, Multitasking, Customer Service
Specialization
Candidates must be highly motivated team players with strong communication skills and the ability to work in a fast-paced, stressful environment. Flexible availability for weekends and holidays is required, along with the physical ability to stand or walk for extended periods.
Laundry Attendant at Island Hospitality Management
Larkspur, Colorado, United States - Full Time
Skills Needed
Laundry Operations, Stain Treatment, Inventory Management, Guest Service, Problem Solving, Time Management, Teamwork, Preventative Maintenance
Specialization
Candidates must be highly motivated team players capable of handling stressful situations and providing excellent guest service. The role requires the physical ability to stand, sit, or walk for extended periods.
Banquet Server at Island Hospitality Management
Ashburn, Virginia, United States - Full Time
Skills Needed
Food Service, Beverage Service, Guest Relations, Tray Carrying, Sanitization, Problem Solving, Teamwork, Time Management, Id Validation, Customer Service, Cleaning, Event Setup
Specialization
Requires a motivated team player capable of handling stressful situations and anticipating guest needs. Must be physically able to stand or walk for extended periods and monitor beverage consumption.
Food and Beverage Manager at Island Hospitality Management
Marina del Rey, California, United States - Full Time
Skills Needed
Food And Beverage Management, Financial Forecasting, Budget Management, Staff Training, Inventory Management, Marketing And Sales Planning, Sanitation Compliance, Pos System Operation, Problem Solving, Team Leadership, Guest Service, Scheduling, Revenue Management, Hospitality Management
Specialization
Candidates must have advanced knowledge of hospitality management principles and the ability to utilize POS systems effectively. Strong problem-solving skills, the ability to work in stressful situations, and a commitment to guest service are essential.
Experience Required
Minimum 2 year(s)
Public Area Attendant at Island Hospitality Management
Savannah, Georgia, United States - Full Time
Skills Needed
Cleaning, Housekeeping, Preventative Maintenance, Guest Service, Problem Solving, Time Management, Teamwork, Safety Hazard Identification, Organization, Physical Stamina
Specialization
Candidates must be motivated team players capable of handling stressful situations and providing excellent guest service. Physical ability to stand for long periods and lift up to 25 pounds is required.
Resort Reservation Specialist at Island Hospitality Management
Santa Claus, Indiana, United States -
Full Time


Start Date

Immediate

Expiry Date

29 Aug, 26

Salary

14.0

Posted On

31 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales, Reservation Management, Microsoft Office, Written Communication, Verbal Communication, Salesforce, Lead Management, Upselling, Phone Etiquette, Web Chat Support, Time Management

Industry

Hospitality

Description
Description As our Resort Reservation Specialist, you will create a pleasant and engaging experience for our Resort customers through inbound and outbound call efforts, completing site reservation transactions, and selling vacation enhancers, and upgrades. This is a seasonal position that may require flexible scheduling availability Requirements Job Requirements: Field incoming phone calls from the resort hotline and the field Respond to incoming web chats ensuring a positive customer experience Guide incoming callers through the reservation process Ensure a positive customer experience by effectively managing the site rental process through inbound and outbound calls and Sales Force lead software which includes reservations, payments, and retaining knowledge of all company resorts and amenities Educate guests on resort locations, amenities, and bookings Meet and/or exceed the targeted calls, site nights, presented/handled call ratios, and revenue creation on a daily, weekly, and monthly basis Work with existing customers to obtain potential new customers through referral programs Maximize sales by extending the stays of customers, reserving future bookings, and selling vacation enhancers Meet and/or exceeds all reservation goals as assigned Adhere to all company policies regarding inbound and outbound calls Job Qualifications: Basic computer proficiency, including the ability to use Microsoft Office, email, and the internet Excellent written and verbal communication skills 1 year of sales and customer service experience is preferred The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our properties and employee discounts within your brand Discounts for friends and family within your brand Team Member recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.
Responsibilities
Manage inbound and outbound calls and web chats to handle resort reservations and payments. Focus on maximizing revenue by selling vacation enhancers, upgrades, and extending customer stays.
Resort Reservation Specialist at Island Hospitality Management
Santa Claus, Indiana, United States - Full Time
Skills Needed
Customer Service, Sales, Reservation Management, Microsoft Office, Written Communication, Verbal Communication, Salesforce, Lead Management, Upselling, Phone Etiquette, Web Chat Support, Time Management
Specialization
Requires basic computer proficiency in Microsoft Office and excellent communication skills. One year of sales and customer service experience is preferred.
Part-Time Housekeeper at Island Hospitality Management
San Diego, California, United States - Full Time
Skills Needed
Housekeeping, Cleaning, Guest Service, Problem Solving, Time Management, Attention To Detail, Teamwork, Physical Stamina
Specialization
Requires a motivated team player capable of handling physical demands, including lifting up to 25 pounds and standing for long periods. Must be able to solve problems effectively and provide excellent guest service.
Front Desk Supervisor at Island Hospitality Management
Ashburn, Virginia, United States - Full Time
Skills Needed
Guest Service, Staff Supervision, Payment Processing, Scheduling, Problem Solving, Reporting, Conflict Resolution, Team Leadership, Communication, Time Management, Hotel Operations, Customer Satisfaction
Specialization
Candidates must be highly motivated team players capable of handling stressful situations and solving workplace problems effectively. Essential duties include managing guest check-ins/outs, processing payments, and coordinating staff schedules.
Experience Required
Minimum 2 year(s)
Executive Chef at Camelback Hospitality PE LLC
Paradise Valley, Arizona, United States - Full Time
Skills Needed
Culinary Leadership, Menu Development, Cost Control, Budgeting, Staff Mentorship, Food Safety, Inventory Management, Vendor Partnerships, Luxury Hospitality, Operational Planning, Financial Acumen, Team Building, Quality Assurance, Banquets, Catering, Fine Dining
Specialization
Candidates must have at least 5 years of progressive culinary leadership experience in a luxury resort or high-end dining environment. A Culinary Arts degree and a current Food Handler Certification are required for this role.
Experience Required
Minimum 5 year(s)
Night Auditor (Part-Time, Weekends) at Island Hospitality Management
San Diego, California, United States - Full Time
Skills Needed
Front Desk Operations, Guest Relations, Payment Processing, Reporting, Problem Solving, Security Monitoring, Communication Skills, Time Management, Professionalism, Customer Service
Specialization
Candidates must be highly motivated team players capable of working independently in a fast-paced environment. Availability for Friday and Saturday shifts is required, along with the ability to handle security and problem-solving tasks.
Laundry Attendant at Island Hospitality Management
Gardiner, New York, United States - Full Time
Skills Needed
Laundry Operations, Linen Inventory Management, Stain Treatment, Preventative Maintenance, Guest Service, Problem Solving, Teamwork, Attention To Detail
Specialization
Candidates must be motivated team players capable of standing or walking for extended periods. The role requires the ability to handle workplace problems effectively and provide excellent guest service in a fast-paced environment.
Bartender at Island Hospitality Management
Summerville, South Carolina, United States - Full Time
Skills Needed
Beverage Preparation, Customer Service, Payment Processing, Health And Safety Compliance, Id Validation, Inventory Management, Conflict Resolution, Multitasking, Communication, Sanitization
Specialization
Candidates must be professional, approachable, and knowledgeable of local health and safety codes. Physical ability to stand for extended periods and lift up to 25 pounds is required.
Housekeeper at Island Hospitality Management
Phoenix, Arizona, United States - Full Time
Skills Needed
Housekeeping, Cleaning, Guest Service, Problem Solving, Time Management, Attention To Detail, Teamwork, Physical Stamina
Specialization
Requires a motivated team player capable of handling physical demands, including lifting up to 25 pounds and standing for extended periods. Must be able to solve workplace problems effectively and provide excellent guest service.
Night Auditor (Part-Time) at Island Hospitality Management
Phoenix, Arizona, United States - Full Time
Skills Needed
Front Desk Operations, Guest Services, Payment Processing, Reporting, Problem Solving, Security Awareness, Communication Skills, Time Management, Professionalism, Conflict Resolution
Specialization
Candidates must be highly motivated team players capable of working independently in stressful, fast-paced environments. The role requires flexible scheduling and the ability to handle physical demands such as standing or walking for extended periods.
Sales Coordinator at Island Hospitality Management
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Revenue Production, Sales Planning, Market Analysis, Guest Service, Strategic Marketing, Account Management, Reporting, Problem Solving, Collaboration, Administrative Support, Outside Sales, Demand Segment Analysis
Specialization
Candidates must be highly motivated team players capable of driving outside sales calls and managing community affairs. The role requires the ability to handle stressful situations and meet physical demands including standing and lifting up to 25 pounds.
Experience Required
Minimum 2 year(s)
Cook at Island Hospitality Management
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Food Preparation, Plating, Kitchen Sanitation, Recipe Adherence, Inventory Management, Health And Safety Compliance, Equipment Operation, Problem Solving, Teamwork, Stress Management, Initiative
Specialization
Candidates must have a basic understanding of food and beverage equipment and the ability to follow standard operating procedures. The role requires physical stamina to stand for extended periods and the ability to lift up to 25 pounds.
Front Desk Agent at Island Hospitality Management
Springfield, Virginia, United States - Full Time
Skills Needed
Guest Services, Payment Processing, Communication Skills, Problem Solving, Reporting, Professionalism, Time Management, Conflict Resolution, Multitasking, Customer Service
Specialization
Candidates must be highly motivated team players capable of handling stressful situations and solving workplace problems. Physical ability to stand, sit, or walk for extended periods is required.
Operations Manager at Island Hospitality Management
San Diego, California, United States - Full Time
Skills Needed
Hotel Operations, Food And Beverage Management, Guest Experience, Team Development, Revenue Growth, Inventory Management, Cost Control, Budgeting, Staff Coaching, Pos Systems, Pms Systems, Sanitation Compliance, Conflict Resolution, Multitasking, Leadership, Event Management
Specialization
Requires previous hotel operations experience with a preference for leadership experience in food, beverage, and event operations. Candidates must be proficient in hotel POS and PMS systems and capable of working evening shifts, weekends, and holidays.
Experience Required
Minimum 2 year(s)
Overnight Operations Manager at Proper Hospitality Solutions
New York, New York, United States - Full Time
Skills Needed
Team Leadership, Staff Supervision, Janitorial Management, Budget Control, Customer Service, Cleaning Techniques, Inventory Management, Microsoft Office, Bilingual English/Spanish, Scheduling, Maintenance Oversight, Communication Skills
Specialization
Requires a high school diploma and at least 5 years of experience in full-service hotels and supervisory roles. Candidates must have a valid US Driver's License, be able to lift 50 pounds, and possess strong financial budgeting knowledge.
Experience Required
Minimum 5 year(s)
Bartender at Island Hospitality Management
Ashburn, Virginia, United States - Full Time
Skills Needed
Beverage Preparation, Customer Service, Payment Processing, Health And Safety Compliance, Id Validation, Conflict Resolution, Multitasking, Sanitization, Inventory Management, Communication Skills
Specialization
Candidates must be professional, approachable, and knowledgeable about local health and safety codes. Physical ability to stand for extended periods and lift up to 25 pounds is required.
Front Desk Agent at Island Hospitality Management
Sunnyvale, California, United States - Full Time
Skills Needed
Guest Services, Communication Skills, Payment Processing, Problem Solving, Professionalism, Time Management, Reporting, Conflict Resolution, Multitasking, Customer Service
Specialization
Candidates must be highly motivated team players with strong communication skills and the ability to work in a fast-paced, stressful environment. Flexible availability for weekends and holidays is required, along with the physical ability to stand or walk for extended periods.
Laundry Attendant at Island Hospitality Management
Larkspur, Colorado, United States - Full Time
Skills Needed
Laundry Operations, Stain Treatment, Inventory Management, Guest Service, Problem Solving, Time Management, Teamwork, Preventative Maintenance
Specialization
Candidates must be highly motivated team players capable of handling stressful situations and providing excellent guest service. The role requires the physical ability to stand, sit, or walk for extended periods.
Banquet Server at Island Hospitality Management
Ashburn, Virginia, United States - Full Time
Skills Needed
Food Service, Beverage Service, Guest Relations, Tray Carrying, Sanitization, Problem Solving, Teamwork, Time Management, Id Validation, Customer Service, Cleaning, Event Setup
Specialization
Requires a motivated team player capable of handling stressful situations and anticipating guest needs. Must be physically able to stand or walk for extended periods and monitor beverage consumption.
Food and Beverage Manager at Island Hospitality Management
Marina del Rey, California, United States - Full Time
Skills Needed
Food And Beverage Management, Financial Forecasting, Budget Management, Staff Training, Inventory Management, Marketing And Sales Planning, Sanitation Compliance, Pos System Operation, Problem Solving, Team Leadership, Guest Service, Scheduling, Revenue Management, Hospitality Management
Specialization
Candidates must have advanced knowledge of hospitality management principles and the ability to utilize POS systems effectively. Strong problem-solving skills, the ability to work in stressful situations, and a commitment to guest service are essential.
Experience Required
Minimum 2 year(s)
Public Area Attendant at Island Hospitality Management
Savannah, Georgia, United States - Full Time
Skills Needed
Cleaning, Housekeeping, Preventative Maintenance, Guest Service, Problem Solving, Time Management, Teamwork, Safety Hazard Identification, Organization, Physical Stamina
Specialization
Candidates must be motivated team players capable of handling stressful situations and providing excellent guest service. Physical ability to stand for long periods and lift up to 25 pounds is required.
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