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Contact Center Director at Lytegen
Ajitgarh, Punjab, India - Full Time
Skills Needed
Call Center Leadership, Outbound Sales, Hiring, Performance Management, Training, Quality Assurance, Operations Management, Scheduling, Communication, Coaching, Crm, Dialers, Team Building, Kpi Management, Data Management, Problem Solving
Specialization
Candidates must have at least 7 years of call center or BPO operations experience, with 3 to 5 years managing outbound sales teams. A proven track record in hiring and scaling teams, along with strong communication and coaching skills, is essential.
Experience Required
Minimum 10 year(s)
Director of Customer Service/Support at Lytegen
Chandigarh, Chandigarh, India - Full Time
Skills Needed
Call Center Leadership, Outbound Sales, Hiring, Performance Management, Training, Quality Assurance, Operations Management, Scheduling, Communication, Coaching, Crm, Dialers, Kpi Management, Team Building, Data Management, Problem Solving
Specialization
Candidates must have at least 7 years of call center or BPO operations experience, with 3 to 5 years managing outbound sales teams. A proven track record in hiring and scaling teams, along with strong communication and coaching skills, is essential.
Experience Required
Minimum 10 year(s)
Head of US Talent Operations at Lytegen
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Talent Acquisition Leadership, Process Optimization, Stakeholder Management, High Volume Hiring, Senior Level Hiring, Team Building, Performance Culture, Ats Management, Recruitment Strategies, Metrics Driven Recruitment, Data Driven Decision Making, Training Programs, Hiring Metrics, Candidate Pipelines, Recruitment Teams, Evaluation Frameworks
Specialization
Candidates should have a minimum of 8 years of experience in US recruitment, particularly in leadership hiring. Proven experience in managing recruitment teams and optimizing hiring processes is essential.
Experience Required
Minimum 10 year(s)
Director of Call Center at Lytegen
Jalandhar, Punjab, India - Full Time
Skills Needed
Call Center Leadership, Outbound Sales, Hiring, Performance Management, Training, Quality Assurance, Operations Management, Scheduling, Communication, Coaching, Crm, Dialers, Kpi Management, Team Building, Data Management, Problem Solving, Ownership
Specialization
Candidates must have at least 7 years of experience in call center or BPO operations, with 3 to 5 years in managing outbound sales teams. A proven track record in hiring and scaling teams, along with strong communication and coaching skills, is essential.
Experience Required
Minimum 10 year(s)
Agronome at Amref Health Africa
, Central-West, Burkina Faso - Full Time
Skills Needed
Agronomy, Agroecology, Data Collection, Community Engagement, Sustainable Agriculture, Coaching, Teamwork, Organization, Analysis, Adaptability, Computer Skills, Pressure Management, Curiosity, Autonomy, Prioritization, Dynamism
Specialization
Candidates must have at least a Bac+3 degree in agronomy or agroeconomics and a minimum of 3 years of relevant experience, preferably with an NGO. Strong organizational skills, teamwork, and proficiency in French and mooré are required.
Experience Required
Minimum 2 year(s)
Equipier Commercial CDD F/H at METRO/MAKRO
Vaulx-en-Velin, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Teamwork, Customer Relations, Operational Skills, Product Knowledge, Sales Skills, Communication, Attention To Detail
Specialization
The ideal candidate should demonstrate rigor, a desire to work in a team, and strong interpersonal skills. Operational experience and a proactive attitude are also essential.
Channel Business Manager at Palo Alto Networks
Santiago, Santiago Metropolitan Region, Chile - Full Time
Skills Needed
Channel Management, Business Development, Sales, Marketing, Solution Development, Negotiation, Conflict Resolution, Presentation Skills, Communication Skills, Team Collaboration, Customer Satisfaction, Performance Reporting, Activity Dashboards, Value Proposition Design, Revenue Growth, Market Share
Specialization
Candidates should have over 5 years of experience in Channel Management or Business Development within the enterprise software or network security industry. Fluency in English and Spanish, along with an understanding of the Southern LATAM region, is required.
Experience Required
Minimum 5 year(s)
Chargé d'activité exploitation informatique at Collective
Olivet, Centre-Val de Loire, France - Full Time
Skills Needed
Production Environment, Ticket Management Tools, Microsoft Office, Customer Service, Communication Skills, Sql, Ibm Z/Os, Process Modeling, Continuous Improvement, Project Management, Operational Activity Monitoring, Database Management, Documentation Skills, Event Log Analysis, Agility, Vba Programming
Specialization
Candidates should have a higher education background in IT and experience in the banking or insurance sector. Key skills include production environment management, ticketing tools, SQL proficiency, and strong communication abilities.
Experience Required
Minimum 2 year(s)
Techniker:in HF/FH Lade- & Energiesysteme (80-100%) at simplee AG
Dübendorf, Zurich, Switzerland - Full Time
Skills Needed
Technical Support, Data Analysis, Project Management, Customer Communication, Problem Solving, Team Collaboration, Sustainability, Electric Mobility, Energy Management, Photovoltaics, Tariff Structuring, Analytical Thinking, Digital Tools, Excel, Process Optimization, Market Analysis
Specialization
Candidates should have a technical background, ideally with experience in electric mobility or energy management. Proficiency in data handling and a passion for sustainable real estate are also important.
Experience Required
Minimum 2 year(s)
Chargé de clientèle - Sens (89) - H/F at REXEL
Sens, Burgundy-Franche-Comte, France - Full Time
Skills Needed
Sales, Customer Service, Technical Knowledge, Negotiation, Autonomy, Team Spirit, Digital Sales, Product Knowledge
Specialization
Candidates should have a confirmed technical and commercial background along with successful sales experience. Mastery of electrical products and solutions is essential, along with autonomy and a strong service orientation.
Experience Required
Minimum 2 year(s)
Receptionist Turnante at Xenia S.p.A SB
Susegana, Veneto, Italy - Full Time
Skills Needed
Customer Orientation, Teamwork, English Language Proficiency, Receptionist Experience
Specialization
Candidates should have prior experience in a receptionist role and a good command of the English language. They should also be customer-oriented and able to work in a team.
Experience Required
Minimum 2 year(s)
Senior Digital Product Designer at Money Fellows
Cairo, Cairo, Egypt - Full Time
Skills Needed
Digital Product Design, User Research, Prototyping, Figma, Ux Best Practices, Accessibility Principles, Systems Thinking, Cross Functional Collaboration, Behavioral Design, Financial Concepts, Mobile Apps, Design Systems, Coaching, Inclusive Design, A/B Testing, Ui Polish
Specialization
Candidates should have 4-5 years of experience in digital product design, preferably in fintech or high-growth B2C apps, with a strong portfolio. They must demonstrate empathy for diverse users and possess a solid command of design tools and principles.
Experience Required
Minimum 2 year(s)
SAM Licence Consultant at Version 1 Accelerate
Bengaluru, karnataka, India - Full Time
Skills Needed
Data Management, Data Analysis, Software Licensing Principles, Excel, It Systems, Asset Management, Analytical Skills, Attention To Detail
Specialization
Candidates should have at least 1 year of experience in IT or Asset Management support, with a preference for SAM knowledge. A basic understanding of software licensing principles and proficiency in data analysis tools are also required.
Coordinateur pédagogique F/H at Eureka Education
Paris, Ile-of-France, France - Full Time
Skills Needed
Coordination, Recruitment, Pedagogical Support, Administrative Management, Student Orientation, Event Organization, Team Leadership, Communication, Adaptability, Organization, Curiosity, Btob Sector Knowledge
Specialization
Candidates should have a Bac+5 education and a successful first experience in a similar role. Strong interpersonal skills, adaptability, and organizational abilities are essential.
Experience Required
Minimum 2 year(s)
Technical Talent Acquisition Partner at Khazna Tech
, Giza, Egypt - Full Time
Skills Needed
Technical Talent Acquisition, Recruitment, Sourcing, Screening, Interview Coordination, Collaboration, Headhunting, Boolean Search, Linkedin Recruiter, Github, Fast Paced Environment, Employment Laws, Communication, Employer Branding, Talent Acquisition Strategies, Cultural Fit, Reporting
Specialization
2-3 years of experience in technical talent acquisition, preferably in a tech or fintech environment. Strong headhunting skills and familiarity with employment laws are essential.
Experience Required
Minimum 2 year(s)
B2B Software Marketing Director at Sarmad
Cairo, Cairo, Egypt - Full Time
Skills Needed
B2b Marketing, Digital Marketing, Content Marketing, Lead Generation, Market Research, Project Management, Team Leadership, Communication, Interpersonal Skills, Data Analysis, Creative Thinking, Brand Awareness, Customer Engagement, Revenue Growth, Go To Market Strategies, Performance Metrics
Specialization
Candidates should have a Bachelor's degree in Marketing or a related field, with a Master's degree being a plus. Proven experience in a similar role within the B2B software industry and strong leadership and communication skills are essential.
Experience Required
Minimum 5 year(s)
[Internship] IT Tester Intern (Supply Chain domain) at Bosch Group
Ho Chi Minh City, Ho Chi Minh, Vietnam - Full Time
Skills Needed
Software Testing Methodologies, Database Querying, Programming Knowledge, Logical Thinking, Attention To Detail, Communication Skills, Api Testing, Test Automation Frameworks, Version Control Systems, Bug Tracking Tools, Agile, Data Analytics, Problem Solving, Time Management, Continuous Improvement, Proactive Learning
Specialization
Candidates must be 3rd-4th year university students with a basic understanding of software testing methodologies and proficiency in SQL. Good communication skills and fluency in English are also required.
Educatore/trice Professionale per CDD at Solidarietà e Servizi Cooperativa Sociale
Busto Arsizio, Lombardy, Italy - Full Time
Skills Needed
Empathy, Creativity, Teamwork, Educational Passion
Specialization
Candidates must have a degree in Educational Sciences or an equivalent qualification. Empathy, creativity, and teamwork skills are essential, and prior experience is preferred but not required.
Manager de restaurant (H/F) - PARIS at Tigermilk
Paris, Ile-de-France, France - Full Time
Skills Needed
Passion For Traditional Catering, Team Management, Customer Service, Attention To Detail, Organization, Anticipation, Leadership, Diplomacy
Specialization
Candidates should have a passion for traditional catering and be comfortable working closely with their teams. Strong organizational skills and a focus on customer satisfaction are essential.
Experience Required
Minimum 2 year(s)
Manager de restaurant (H/F) - PARIS at Tigermilk
Paris, Ile-de-France, France - Full Time
Skills Needed
Passion For Traditional Catering, Team Management, Customer Service, Attention To Detail, Organization, Anticipation, Leadership, Diplomacy
Specialization
Candidates should have a passion for traditional catering and be comfortable working closely with their teams. Strong organizational skills and a focus on customer satisfaction are essential.
Experience Required
Minimum 2 year(s)
Contact Center Director at Lytegen
Ajitgarh, Punjab, India -
Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Call Center Leadership, Outbound Sales, Hiring, Performance Management, Training, Quality Assurance, Operations Management, Scheduling, Communication, Coaching, CRM, Dialers, Team Building, KPI Management, Data Management, Problem Solving

Industry

Professional Services

Description
We are a fast growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the United States, selling directly to consumers. Our goal is to scale this center to 100+ agents over the next 12 to 24 months and make it the engine of our growth. What You Will Own 1. Hire and build the team. Own the full hiring funnel for agents, team leads, and future floor managers, working with internal recruiters and making final hiring decisions. 2. Scale and manage performance Run the floor during shifts, drive core KPIs (dials, contacts, talk time, appointments or sales, conversion rate) and hold team leads and agents accountable to clear targets. 3. Execute training and quality Use existing and help improve onboarding, scripts, rebuttals, and QA processes to ramp new hires quickly, review calls regularly, and coach team leads on how to improve their teams. 4. Handle operations and scheduling Set and manage shift schedules, attendance, adherence to US hours, and correct use of the dialer, CRM, and lead lists, while keeping data and dispositions clean. 5. Report and communicate with US leadership Act as the single point of contact for the India call center, sending clear weekly updates on headcount, hiring pipeline, performance trends, and any issues or risks. 1. Deep call center leadership experience. At least 7 years in call center or BPO operations with 3 to 5 years managing outbound sales teams calling the US and direct responsibility for a floor of at least 40 reps. 2. Proven hiring and scaling track record. Demonstrated success hiring, ramping, and retaining outbound sales agents and team leads in volume, ideally scaling a team toward 80 to 100 seats. 3. Strong grasp of outbound sales and tools. Solid understanding of outbound sales metrics and levers, with hands on experience using dialers and CRMs in a high volume environment. 4. Communication and coaching strength. Excellent spoken and written English and the ability to coach agents on accent, tonality, call control, and following scripts without sounding robotic. 5. Builder mindset and ownership. Comfortable working a permanent night shift, taking full ownership of results, making tough calls on performance, and treating the center as your own business unit. · Opportunity to use your experience and judgment to build a high-performing outbound sales team from the ground up. · Significant ownership and autonomy in shaping the culture, standards, and leadership bench of a 100+ seat call center. · Professional development support, including training, tools, and resources to help you build and manage a world class team.
Responsibilities
The Contact Center Director will be responsible for hiring and building a high-performance outbound sales team, managing performance metrics, and ensuring effective training and quality assurance processes. Additionally, the role involves handling operations, scheduling, and reporting to US leadership.
Contact Center Director at Lytegen
Ajitgarh, Punjab, India - Full Time
Skills Needed
Call Center Leadership, Outbound Sales, Hiring, Performance Management, Training, Quality Assurance, Operations Management, Scheduling, Communication, Coaching, Crm, Dialers, Team Building, Kpi Management, Data Management, Problem Solving
Specialization
Candidates must have at least 7 years of call center or BPO operations experience, with 3 to 5 years managing outbound sales teams. A proven track record in hiring and scaling teams, along with strong communication and coaching skills, is essential.
Experience Required
Minimum 10 year(s)
Director of Customer Service/Support at Lytegen
Chandigarh, Chandigarh, India - Full Time
Skills Needed
Call Center Leadership, Outbound Sales, Hiring, Performance Management, Training, Quality Assurance, Operations Management, Scheduling, Communication, Coaching, Crm, Dialers, Kpi Management, Team Building, Data Management, Problem Solving
Specialization
Candidates must have at least 7 years of call center or BPO operations experience, with 3 to 5 years managing outbound sales teams. A proven track record in hiring and scaling teams, along with strong communication and coaching skills, is essential.
Experience Required
Minimum 10 year(s)
Head of US Talent Operations at Lytegen
Noida, Uttar Pradesh, India - Full Time
Skills Needed
Talent Acquisition Leadership, Process Optimization, Stakeholder Management, High Volume Hiring, Senior Level Hiring, Team Building, Performance Culture, Ats Management, Recruitment Strategies, Metrics Driven Recruitment, Data Driven Decision Making, Training Programs, Hiring Metrics, Candidate Pipelines, Recruitment Teams, Evaluation Frameworks
Specialization
Candidates should have a minimum of 8 years of experience in US recruitment, particularly in leadership hiring. Proven experience in managing recruitment teams and optimizing hiring processes is essential.
Experience Required
Minimum 10 year(s)
Director of Call Center at Lytegen
Jalandhar, Punjab, India - Full Time
Skills Needed
Call Center Leadership, Outbound Sales, Hiring, Performance Management, Training, Quality Assurance, Operations Management, Scheduling, Communication, Coaching, Crm, Dialers, Kpi Management, Team Building, Data Management, Problem Solving, Ownership
Specialization
Candidates must have at least 7 years of experience in call center or BPO operations, with 3 to 5 years in managing outbound sales teams. A proven track record in hiring and scaling teams, along with strong communication and coaching skills, is essential.
Experience Required
Minimum 10 year(s)
Agronome at Amref Health Africa
, Central-West, Burkina Faso - Full Time
Skills Needed
Agronomy, Agroecology, Data Collection, Community Engagement, Sustainable Agriculture, Coaching, Teamwork, Organization, Analysis, Adaptability, Computer Skills, Pressure Management, Curiosity, Autonomy, Prioritization, Dynamism
Specialization
Candidates must have at least a Bac+3 degree in agronomy or agroeconomics and a minimum of 3 years of relevant experience, preferably with an NGO. Strong organizational skills, teamwork, and proficiency in French and mooré are required.
Experience Required
Minimum 2 year(s)
Equipier Commercial CDD F/H at METRO/MAKRO
Vaulx-en-Velin, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Teamwork, Customer Relations, Operational Skills, Product Knowledge, Sales Skills, Communication, Attention To Detail
Specialization
The ideal candidate should demonstrate rigor, a desire to work in a team, and strong interpersonal skills. Operational experience and a proactive attitude are also essential.
Channel Business Manager at Palo Alto Networks
Santiago, Santiago Metropolitan Region, Chile - Full Time
Skills Needed
Channel Management, Business Development, Sales, Marketing, Solution Development, Negotiation, Conflict Resolution, Presentation Skills, Communication Skills, Team Collaboration, Customer Satisfaction, Performance Reporting, Activity Dashboards, Value Proposition Design, Revenue Growth, Market Share
Specialization
Candidates should have over 5 years of experience in Channel Management or Business Development within the enterprise software or network security industry. Fluency in English and Spanish, along with an understanding of the Southern LATAM region, is required.
Experience Required
Minimum 5 year(s)
Chargé d'activité exploitation informatique at Collective
Olivet, Centre-Val de Loire, France - Full Time
Skills Needed
Production Environment, Ticket Management Tools, Microsoft Office, Customer Service, Communication Skills, Sql, Ibm Z/Os, Process Modeling, Continuous Improvement, Project Management, Operational Activity Monitoring, Database Management, Documentation Skills, Event Log Analysis, Agility, Vba Programming
Specialization
Candidates should have a higher education background in IT and experience in the banking or insurance sector. Key skills include production environment management, ticketing tools, SQL proficiency, and strong communication abilities.
Experience Required
Minimum 2 year(s)
Techniker:in HF/FH Lade- & Energiesysteme (80-100%) at simplee AG
Dübendorf, Zurich, Switzerland - Full Time
Skills Needed
Technical Support, Data Analysis, Project Management, Customer Communication, Problem Solving, Team Collaboration, Sustainability, Electric Mobility, Energy Management, Photovoltaics, Tariff Structuring, Analytical Thinking, Digital Tools, Excel, Process Optimization, Market Analysis
Specialization
Candidates should have a technical background, ideally with experience in electric mobility or energy management. Proficiency in data handling and a passion for sustainable real estate are also important.
Experience Required
Minimum 2 year(s)
Chargé de clientèle - Sens (89) - H/F at REXEL
Sens, Burgundy-Franche-Comte, France - Full Time
Skills Needed
Sales, Customer Service, Technical Knowledge, Negotiation, Autonomy, Team Spirit, Digital Sales, Product Knowledge
Specialization
Candidates should have a confirmed technical and commercial background along with successful sales experience. Mastery of electrical products and solutions is essential, along with autonomy and a strong service orientation.
Experience Required
Minimum 2 year(s)
Receptionist Turnante at Xenia S.p.A SB
Susegana, Veneto, Italy - Full Time
Skills Needed
Customer Orientation, Teamwork, English Language Proficiency, Receptionist Experience
Specialization
Candidates should have prior experience in a receptionist role and a good command of the English language. They should also be customer-oriented and able to work in a team.
Experience Required
Minimum 2 year(s)
Senior Digital Product Designer at Money Fellows
Cairo, Cairo, Egypt - Full Time
Skills Needed
Digital Product Design, User Research, Prototyping, Figma, Ux Best Practices, Accessibility Principles, Systems Thinking, Cross Functional Collaboration, Behavioral Design, Financial Concepts, Mobile Apps, Design Systems, Coaching, Inclusive Design, A/B Testing, Ui Polish
Specialization
Candidates should have 4-5 years of experience in digital product design, preferably in fintech or high-growth B2C apps, with a strong portfolio. They must demonstrate empathy for diverse users and possess a solid command of design tools and principles.
Experience Required
Minimum 2 year(s)
SAM Licence Consultant at Version 1 Accelerate
Bengaluru, karnataka, India - Full Time
Skills Needed
Data Management, Data Analysis, Software Licensing Principles, Excel, It Systems, Asset Management, Analytical Skills, Attention To Detail
Specialization
Candidates should have at least 1 year of experience in IT or Asset Management support, with a preference for SAM knowledge. A basic understanding of software licensing principles and proficiency in data analysis tools are also required.
Coordinateur pédagogique F/H at Eureka Education
Paris, Ile-of-France, France - Full Time
Skills Needed
Coordination, Recruitment, Pedagogical Support, Administrative Management, Student Orientation, Event Organization, Team Leadership, Communication, Adaptability, Organization, Curiosity, Btob Sector Knowledge
Specialization
Candidates should have a Bac+5 education and a successful first experience in a similar role. Strong interpersonal skills, adaptability, and organizational abilities are essential.
Experience Required
Minimum 2 year(s)
Technical Talent Acquisition Partner at Khazna Tech
, Giza, Egypt - Full Time
Skills Needed
Technical Talent Acquisition, Recruitment, Sourcing, Screening, Interview Coordination, Collaboration, Headhunting, Boolean Search, Linkedin Recruiter, Github, Fast Paced Environment, Employment Laws, Communication, Employer Branding, Talent Acquisition Strategies, Cultural Fit, Reporting
Specialization
2-3 years of experience in technical talent acquisition, preferably in a tech or fintech environment. Strong headhunting skills and familiarity with employment laws are essential.
Experience Required
Minimum 2 year(s)
B2B Software Marketing Director at Sarmad
Cairo, Cairo, Egypt - Full Time
Skills Needed
B2b Marketing, Digital Marketing, Content Marketing, Lead Generation, Market Research, Project Management, Team Leadership, Communication, Interpersonal Skills, Data Analysis, Creative Thinking, Brand Awareness, Customer Engagement, Revenue Growth, Go To Market Strategies, Performance Metrics
Specialization
Candidates should have a Bachelor's degree in Marketing or a related field, with a Master's degree being a plus. Proven experience in a similar role within the B2B software industry and strong leadership and communication skills are essential.
Experience Required
Minimum 5 year(s)
[Internship] IT Tester Intern (Supply Chain domain) at Bosch Group
Ho Chi Minh City, Ho Chi Minh, Vietnam - Full Time
Skills Needed
Software Testing Methodologies, Database Querying, Programming Knowledge, Logical Thinking, Attention To Detail, Communication Skills, Api Testing, Test Automation Frameworks, Version Control Systems, Bug Tracking Tools, Agile, Data Analytics, Problem Solving, Time Management, Continuous Improvement, Proactive Learning
Specialization
Candidates must be 3rd-4th year university students with a basic understanding of software testing methodologies and proficiency in SQL. Good communication skills and fluency in English are also required.
Educatore/trice Professionale per CDD at Solidarietà e Servizi Cooperativa Sociale
Busto Arsizio, Lombardy, Italy - Full Time
Skills Needed
Empathy, Creativity, Teamwork, Educational Passion
Specialization
Candidates must have a degree in Educational Sciences or an equivalent qualification. Empathy, creativity, and teamwork skills are essential, and prior experience is preferred but not required.
Manager de restaurant (H/F) - PARIS at Tigermilk
Paris, Ile-de-France, France - Full Time
Skills Needed
Passion For Traditional Catering, Team Management, Customer Service, Attention To Detail, Organization, Anticipation, Leadership, Diplomacy
Specialization
Candidates should have a passion for traditional catering and be comfortable working closely with their teams. Strong organizational skills and a focus on customer satisfaction are essential.
Experience Required
Minimum 2 year(s)
Manager de restaurant (H/F) - PARIS at Tigermilk
Paris, Ile-de-France, France - Full Time
Skills Needed
Passion For Traditional Catering, Team Management, Customer Service, Attention To Detail, Organization, Anticipation, Leadership, Diplomacy
Specialization
Candidates should have a passion for traditional catering and be comfortable working closely with their teams. Strong organizational skills and a focus on customer satisfaction are essential.
Experience Required
Minimum 2 year(s)