WHO WE ARE

Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.

QUALIFICATIONS

• Minimum 5+ years of relevant experience
• Excellent experience in leading management consulting, strategy, design, and technology teams
• Excellent relationship building skills with the ability to influence others
• A clear understanding of complex management, business, and finance processes from a variety of verticals
• Excellent organizational, written, and verbal communication skills with strong problem-solving ability
• Strong track record in liaising with and collaborating with clients from diverse industries
• Proven history of leading multiple large and complex programs simultaneously
• A deep understanding of existing and emerging design, project management processes, and technology
• Experience in mentoring and growing other team members

ABOUT THE ROLE

As a Manager, you have a successful career in digital and have managed cross-functional teams of consultants, designers, and software developers. In your career you have successfully led large, complex projects and programs from inception through to completion.
You are primarily responsible for leading strategy and management consulting engagements as well as design and technology delivery engagements. Additionally, you will be managing client expectations and ensuring that delivery meets our client’s needs. You lead the team by example, being responsible for the full project lifecycle in collaboration with Konrad’s senior leadership.
As a senior member of the team, you have previously worked with clients and projects of various size and complexity. You will leverage your past experience and Konrad’s Strategy and Design Thinking Process to solve complex business problems and help guide our clients through early brainstorming, the creation of impactful end-to-end customer experiences. The ideal candidate will bring to the table a demonstrable experience in leading medium and large teams and mentoring junior team members.

WHAT YOU’LL DO

• You will be responsible for engagement processes including, but not limited to, strategy and design thinking, project scope, timelines, organization, resourcing, implementation, and risk management
• Manage cross-functional teams to ensure the team understands and meets the project and/or program vision
• Be a day-to-day point of contact for clients, managing their expectations and implementing resolution of project and/or program level issues independently
• Proactively and independently look to solve problems and identify opportunities for improvement
• You will use your experience to strategize and create software solutions for a variety of clients and verticals
• Lead user experience design thinking workshops with our clients
• Identify opportunities for business development and growing our business with existing clients that you work with
• Play a lead role in understanding and interpreting our clients business challenges and goals and working with our design and technology teams to deliver elegant user experiences
• Be a design and technology thought leader on existing and emerging technology trends
• Be a mentor to other members of the team