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Information Technology Service Desk at Staff4Me
General Santos, Soccsksargen, Philippines - Full Time
Skills Needed
Technical Support, Troubleshooting, Documentation, Hardware Setup, Software Installation, Ticketing Systems, Customer Service, Analytical Skills, Problem Solving, Cloud Experience, Linux Knowledge, Microsoft 365, Communication Skills, It Service Management, Comptia A+, Itil
Specialization
A minimum of 2 years of experience in an IT support or Service Desk role is required. Candidates should have a strong technical foundation and excellent customer service skills.
Experience Required
Minimum 2 year(s)
Information Technology Service Desk at Staff4Me
, , Philippines - Full Time
Skills Needed
Technical Support, Troubleshooting, Documentation, Hardware Setup, Software Installation, Ticketing Systems, Customer Service, Analytical Skills, Problem Solving, Cloud Experience, Linux Knowledge, Microsoft 365, Communication Skills, It Service Management, Comptia A+, Itil
Specialization
A minimum of 2 years of experience in an IT support role is required, along with knowledge of cloud services and Linux. Strong customer service skills and the ability to communicate technical information clearly are essential.
Experience Required
Minimum 2 year(s)
Technician 3, Information Technology at Western Digital
Phra Nakhon Si Ayutthaya City Municipality, , Thailand - Full Time
Skills Needed
Windows, Linux, Hardware Components, Peripherals, Network Protocols, Troubleshooting, Problem Solving, Time Management, Prioritization, Customer Service
Specialization
A diploma or bachelor's degree in Computer Science or a related field is required, along with 1-3 years of experience in IT support. Strong customer service orientation and the ability to work in a shift pattern to support manufacturing are also necessary.
Experience Required
Minimum 2 year(s)
Information Technology Professional at Sierra Forestry Consulting LLC
Oakhurst, California, United States - Full Time
Skills Needed
Technical Support, Hardware Troubleshooting, Software Installation, System Administration, Windows Operating System, Linux Operating System, Networking Concepts, Problem Solving, Communication Skills, Customer Service, Documentation Skills, Teamwork, Attention To Detail, Cloud Platforms, Cybersecurity Principles, Scripting, Automation
Specialization
Candidates should have a bachelor's degree in a related field or equivalent experience, along with proven experience in IT support or systems administration. Strong knowledge of operating systems and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
Information Technology Manager (ITO) at Open University of Hong Kong
, Hong Kong, China - Full Time
Skills Needed
Leadership, Analytical Mindset, Problem Solving Skills, Data Governance, System Architecture, System Monitoring, Service Management, Negotiation Skills, Vendor Management, Team Player, Communication Skills, Interpersonal Skills
Specialization
Candidates should have a recognized degree in Computer Science or a related field and at least 8 years of relevant experience, including 6 years with large-scale ERP packages focused on Student Information Systems. Strong leadership, analytical, and problem-solving skills are essential.
Experience Required
Minimum 5 year(s)
Information Technology Support Staff at NFM Lending
Glen Burnie, Maryland, United States - Full Time
Skills Needed
Troubleshooting, Hardware Support, Software Support, Networking, Configuration, Installation, Helpdesk Support, Inventory Management, Application Administration, Backup And Recovery, Server Maintenance, Customer Service, Technical Support, Problem Solving, Communication, Team Collaboration
Specialization
The position requires timely diagnosis of system-related problems and collaboration with the System Administrator for resolution. Candidates should have experience in troubleshooting IT issues and providing technical support.
Technician 3, Information Technology at Western Digital
Bang Pa-in Subdistrict Municipality, , Thailand - Full Time
Skills Needed
Windows, Linux, Hardware Components, Peripherals, Network Protocols, Troubleshooting, Problem Solving, Time Management, Prioritization, Customer Service
Specialization
A diploma or bachelor's degree in a related field is required, along with 1-3 years of experience in IT support. Strong customer service orientation and the ability to work in shifts are also necessary.
Technician 3, Information Technology at Western Digital
Bang Pa-in Subdistrict Municipality, , Thailand - Full Time
Skills Needed
Windows, Linux, Hardware Components, Peripherals, Network Protocols, Troubleshooting, Problem Solving, Time Management, Prioritization, Customer Service
Specialization
A diploma or bachelor's degree in Computer Science or a related field is required, along with 1-3 years of experience in IT support. Strong customer service orientation is essential.
Information Technologist 1 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Information Technology, Customer Support, System Administration, Documentation, Data Querying, Report Development, Infrastructure Support, Web Content Management, System Testing, Problem Solving, Java Applications, Training, Project Support, Account Provisioning, Collaboration, Research
Specialization
Requires 6 months of combined work experience in computers, electronics, or telecommunications, or completion of 2 courses in computer science or information systems. Equivalent qualifications may also be considered.
Information Technologist 1 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Information Technology, Customer Support, Problem Solving, Documentation, Sccm, Servicenow, Microsoft M365, Cisco Duo, Global Protect, Adobe, Networking, Hardware Support, Software Support, Database Systems, Job Aids, User Connectivity
Specialization
Candidates should have 6 months of combined work experience in computers, electronics, or telecommunications, or have completed 2 courses in computer science or information systems. Alternatively, equivalent qualifications may be considered.
Adjunct Faculty-Information Technology at Strack & Van Til
Webster Groves, Missouri, United States - Full Time
Skills Needed
Information Technology Management, Project Management, Systems Analysis, Information Security, Communications Systems, Contract Management, Hybrid Teaching, Online Teaching, Zoom, Professional Certification, Management Information Systems, Business Administration, Teaching Experience, Academic Proficiency, Relevant Professional Experience, Graduate Level Courses
Specialization
A master's degree in a related field and significant professional experience in Information Technology Management are required. Professional certifications in the discipline are highly desirable.
Experience Required
Minimum 5 year(s)
Professional 1, Information Technology at Western Digital
George Town, Penang, Malaysia - Full Time
Skills Needed
Automation, Mechanical Systems, Manufacturing Operations, Business Analysis, System Monitoring, Quality Assurance, Data Integrity, Software Development, Problem Solving, Team Player, Web Development, Ui Design, Api Development, Sql Server, Mvc Framework, Secs/Gem Communication
Specialization
Candidates should have a Master's or Bachelor's degree in Computer Science or related fields and be a fresh graduate with a strong interest in automation. Familiarity with software development methodologies and eagerness to learn new technologies in a fast-paced environment is essential.
Sr. Director - Information Technology at Allcat Claims Service
, , United States - Full Time
Skills Needed
It Strategy, Leadership, Collaboration, Innovation, Technology Infrastructure, Digital Transformation, Data Security, Vendor Management, Budget Management, Emerging Technologies, Incident Response, Disaster Recovery, Change Management, Communication, Cybersecurity, Software Development
Specialization
Candidates must have a bachelor's degree in a related field, with a master's degree preferred, and at least 10 years of progressive IT leadership experience. Strong knowledge in various IT domains and experience in the insurance or financial services industries are highly desirable.
Experience Required
Minimum 10 year(s)
Senior Information Technology Manager at SES
Woburn, Massachusetts, United States - Full Time
Skills Needed
Strategic Planning, Governance, Project Management, Cybersecurity, Disaster Recovery, System Administration, Technical Documentation, Team Management, It Support, Cloud Environments, Compliance, Communication, Multi Tasking, Problem Solving, Stakeholder Management, Software Management
Specialization
Candidates should have a bachelor's degree in a related field and 5 to 8+ years of progressive IT experience, including 3-5 years in a managerial role. Strong technical expertise in enterprise infrastructure and excellent communication skills are essential.
Experience Required
Minimum 5 year(s)
Senior Information Technology Manager at Keller Executive Search
Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time
Skills Needed
Information Technology Strategy, Operational Excellence, Coaching, Psychological Safety, Service Design, Quality Assurance, Knowledge Management, Data Driven Decision Making, Budget Management, Vendor Relationships, Contract Negotiation, Compliance, Stakeholder Management, Executive Communication, Analytical Skills, Financial Acumen
Specialization
Candidates should have over 7 years of experience in progressively senior roles, with a proven track record in building scalable processes and achieving OKRs. Strong analytical and financial skills, along with excellent stakeholder management and communication abilities, are essential.
Experience Required
Minimum 10 year(s)
Information Technology Program Manager at Chemring Technology Solutions
Chantilly, Virginia, United States - Full Time
Skills Needed
Project Management, Budget Management, Resource Management, Communication, Compliance, Time Management, Problem Solving, Team Collaboration, Ms Office Proficiency, Stakeholder Engagement, Change Management, Analytical Skills, Organizational Skills, Technical Knowledge, Nist Compliance, Cmmc Compliance
Specialization
Candidates must have a bachelor's degree in a related field and a minimum of three years of experience in IT project or program management. Preferred certifications include PMP and CompTIA Project+.
Experience Required
Minimum 2 year(s)
Senior Engineer Information Technology at Infineon Technologies AG Australia
Malacca City, Malacca, Malaysia - Full Time
Skills Needed
Operating Systems, Networking, Databases, System Integration, Performance Tuning, Troubleshooting, Root Cause Analysis, Scripting, Monitoring, Alerting, Automation, Cybersecurity, User Access Control, Patch Management, Backups, Critical Thinking, Incident Investigation
Specialization
Candidates should possess a Bachelor Degree in Information Technology or a related field, along with a strong understanding of operating systems, networking, and databases. Proficiency in scripting and critical thinking for diagnosing complex issues is also required.
Experience Required
Minimum 5 year(s)
Senior Information Technology Director at First Choice Community Healthcare INC
South Valley, New Mexico, United States - Full Time
Skills Needed
Leadership, Cybersecurity, Infrastructure Management, System Maintenance, User Support, It Policies, Vendor Management, Strategic Planning, Communication, Project Management, User Training, Cost Management, Network Management, Enterprise Systems, Technology Implementation, Team Development
Specialization
The candidate must possess both technical skills and leadership experience. They are expected to develop a high-performing IT team and implement user-training programs.
Experience Required
Minimum 10 year(s)
Information Technology Systems Manager at Human Capital Resources and Concepts
Winter Haven, Florida, United States - Full Time
Skills Needed
It Infrastructure, Cybersecurity, Cross Domain Security, Problem Solving, Technical Leadership, Security Focus, Visionary Thinking, Compliance
Specialization
Candidates should have a proven track record in managing IT departments and expertise in cybersecurity frameworks. A current IAT Level III certification and experience with ISO 27001 and CMMC compliance are essential.
Experience Required
Minimum 5 year(s)
Vice President Information Technology at Lifeworks Services
Richfield, Minnesota, United States - Full Time
Skills Needed
It Strategy, Data Security, Policy Development, Budget Management, Performance Metrics, Team Leadership, Vendor Management, Collaboration, Time Management, Attention To Detail, Communication, Coaching, Mentorship, Problem Solving, Safety Procedures, Continuous Improvement
Specialization
Bachelor’s degree in management information systems or a computer-related field with ten years or more experience managing IT Operations is required. A Master’s degree is preferred.
Experience Required
Minimum 10 year(s)
Information Technology Service Desk at Staff4Me
General Santos, Soccsksargen, Philippines -
Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

35000.0

Posted On

12 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Support, Troubleshooting, Documentation, Hardware Setup, Software Installation, Ticketing Systems, Customer Service, Analytical Skills, Problem-Solving, Cloud Experience, Linux Knowledge, Microsoft 365, Communication Skills, IT Service Management, CompTIA A+, ITIL

Industry

Human Resources

Description
Staff4Me is looking for a proactive and detail-oriented Information Technology Service Desk professional to enhance our support team. In this role, you will be the front line for technical support, assisting users with technical issues and ensuring their needs are met with efficiency and professionalism. Your contributions will directly impact user satisfaction and operational performance. Key Responsibilities Serve as the primary contact for IT-related inquiries via phone, email, and chat. Troubleshoot hardware, software, and network issues, providing step-by-step guidance to users. Document all support interactions and resolutions in our ticketing system for analysis and quality assurance. Set up and configure new hardware, including desktops and laptops, and assist with software installation. Monitor and prioritize support tickets to ensure timely resolution in accordance with service level agreements (SLAs). Collaborate with higher-level IT staff to escalate complex issues when necessary and follow up on resolved tickets. Maintain user documentation and knowledge base articles to enhance team efficiency and user self-service. Minimum of 2 years of experience in an IT support or Service Desk role. Cloud experience (any cloud such as AWS, Microsoft cloud, Google Cloud etc) Linux / ubuntu knowledge Microsoft 365 admin knowledge Strong technical foundation in computer systems, operating systems, and software applications. Excellent customer service skills and a passion for helping users resolve their issues. Ability to clearly communicate technical information to non-technical users. Experience with IT service management tools and ticketing systems. Strong analytical and problem-solving abilities. Certifications such as CompTIA A+, ITIL, or Microsoft certifications are a plus. - 35,000 basic salary - Competitive salary and benefits package. - Opportunity for growth and career development. - Training and support to enhance technical and customer service skills. - Work in a dynamic and multicultural environment.
Responsibilities
Serve as the primary contact for IT-related inquiries and troubleshoot various technical issues. Document support interactions and collaborate with higher-level IT staff for complex issues.
Information Technology Service Desk at Staff4Me
General Santos, Soccsksargen, Philippines - Full Time
Skills Needed
Technical Support, Troubleshooting, Documentation, Hardware Setup, Software Installation, Ticketing Systems, Customer Service, Analytical Skills, Problem Solving, Cloud Experience, Linux Knowledge, Microsoft 365, Communication Skills, It Service Management, Comptia A+, Itil
Specialization
A minimum of 2 years of experience in an IT support or Service Desk role is required. Candidates should have a strong technical foundation and excellent customer service skills.
Experience Required
Minimum 2 year(s)
Information Technology Service Desk at Staff4Me
, , Philippines - Full Time
Skills Needed
Technical Support, Troubleshooting, Documentation, Hardware Setup, Software Installation, Ticketing Systems, Customer Service, Analytical Skills, Problem Solving, Cloud Experience, Linux Knowledge, Microsoft 365, Communication Skills, It Service Management, Comptia A+, Itil
Specialization
A minimum of 2 years of experience in an IT support role is required, along with knowledge of cloud services and Linux. Strong customer service skills and the ability to communicate technical information clearly are essential.
Experience Required
Minimum 2 year(s)
Technician 3, Information Technology at Western Digital
Phra Nakhon Si Ayutthaya City Municipality, , Thailand - Full Time
Skills Needed
Windows, Linux, Hardware Components, Peripherals, Network Protocols, Troubleshooting, Problem Solving, Time Management, Prioritization, Customer Service
Specialization
A diploma or bachelor's degree in Computer Science or a related field is required, along with 1-3 years of experience in IT support. Strong customer service orientation and the ability to work in a shift pattern to support manufacturing are also necessary.
Experience Required
Minimum 2 year(s)
Information Technology Professional at Sierra Forestry Consulting LLC
Oakhurst, California, United States - Full Time
Skills Needed
Technical Support, Hardware Troubleshooting, Software Installation, System Administration, Windows Operating System, Linux Operating System, Networking Concepts, Problem Solving, Communication Skills, Customer Service, Documentation Skills, Teamwork, Attention To Detail, Cloud Platforms, Cybersecurity Principles, Scripting, Automation
Specialization
Candidates should have a bachelor's degree in a related field or equivalent experience, along with proven experience in IT support or systems administration. Strong knowledge of operating systems and excellent communication skills are essential.
Experience Required
Minimum 2 year(s)
Information Technology Manager (ITO) at Open University of Hong Kong
, Hong Kong, China - Full Time
Skills Needed
Leadership, Analytical Mindset, Problem Solving Skills, Data Governance, System Architecture, System Monitoring, Service Management, Negotiation Skills, Vendor Management, Team Player, Communication Skills, Interpersonal Skills
Specialization
Candidates should have a recognized degree in Computer Science or a related field and at least 8 years of relevant experience, including 6 years with large-scale ERP packages focused on Student Information Systems. Strong leadership, analytical, and problem-solving skills are essential.
Experience Required
Minimum 5 year(s)
Information Technology Support Staff at NFM Lending
Glen Burnie, Maryland, United States - Full Time
Skills Needed
Troubleshooting, Hardware Support, Software Support, Networking, Configuration, Installation, Helpdesk Support, Inventory Management, Application Administration, Backup And Recovery, Server Maintenance, Customer Service, Technical Support, Problem Solving, Communication, Team Collaboration
Specialization
The position requires timely diagnosis of system-related problems and collaboration with the System Administrator for resolution. Candidates should have experience in troubleshooting IT issues and providing technical support.
Technician 3, Information Technology at Western Digital
Bang Pa-in Subdistrict Municipality, , Thailand - Full Time
Skills Needed
Windows, Linux, Hardware Components, Peripherals, Network Protocols, Troubleshooting, Problem Solving, Time Management, Prioritization, Customer Service
Specialization
A diploma or bachelor's degree in a related field is required, along with 1-3 years of experience in IT support. Strong customer service orientation and the ability to work in shifts are also necessary.
Technician 3, Information Technology at Western Digital
Bang Pa-in Subdistrict Municipality, , Thailand - Full Time
Skills Needed
Windows, Linux, Hardware Components, Peripherals, Network Protocols, Troubleshooting, Problem Solving, Time Management, Prioritization, Customer Service
Specialization
A diploma or bachelor's degree in Computer Science or a related field is required, along with 1-3 years of experience in IT support. Strong customer service orientation is essential.
Information Technologist 1 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Information Technology, Customer Support, System Administration, Documentation, Data Querying, Report Development, Infrastructure Support, Web Content Management, System Testing, Problem Solving, Java Applications, Training, Project Support, Account Provisioning, Collaboration, Research
Specialization
Requires 6 months of combined work experience in computers, electronics, or telecommunications, or completion of 2 courses in computer science or information systems. Equivalent qualifications may also be considered.
Information Technologist 1 at Ohio Department of Administrative Services
, , - Full Time
Skills Needed
Information Technology, Customer Support, Problem Solving, Documentation, Sccm, Servicenow, Microsoft M365, Cisco Duo, Global Protect, Adobe, Networking, Hardware Support, Software Support, Database Systems, Job Aids, User Connectivity
Specialization
Candidates should have 6 months of combined work experience in computers, electronics, or telecommunications, or have completed 2 courses in computer science or information systems. Alternatively, equivalent qualifications may be considered.
Adjunct Faculty-Information Technology at Strack & Van Til
Webster Groves, Missouri, United States - Full Time
Skills Needed
Information Technology Management, Project Management, Systems Analysis, Information Security, Communications Systems, Contract Management, Hybrid Teaching, Online Teaching, Zoom, Professional Certification, Management Information Systems, Business Administration, Teaching Experience, Academic Proficiency, Relevant Professional Experience, Graduate Level Courses
Specialization
A master's degree in a related field and significant professional experience in Information Technology Management are required. Professional certifications in the discipline are highly desirable.
Experience Required
Minimum 5 year(s)
Professional 1, Information Technology at Western Digital
George Town, Penang, Malaysia - Full Time
Skills Needed
Automation, Mechanical Systems, Manufacturing Operations, Business Analysis, System Monitoring, Quality Assurance, Data Integrity, Software Development, Problem Solving, Team Player, Web Development, Ui Design, Api Development, Sql Server, Mvc Framework, Secs/Gem Communication
Specialization
Candidates should have a Master's or Bachelor's degree in Computer Science or related fields and be a fresh graduate with a strong interest in automation. Familiarity with software development methodologies and eagerness to learn new technologies in a fast-paced environment is essential.
Sr. Director - Information Technology at Allcat Claims Service
, , United States - Full Time
Skills Needed
It Strategy, Leadership, Collaboration, Innovation, Technology Infrastructure, Digital Transformation, Data Security, Vendor Management, Budget Management, Emerging Technologies, Incident Response, Disaster Recovery, Change Management, Communication, Cybersecurity, Software Development
Specialization
Candidates must have a bachelor's degree in a related field, with a master's degree preferred, and at least 10 years of progressive IT leadership experience. Strong knowledge in various IT domains and experience in the insurance or financial services industries are highly desirable.
Experience Required
Minimum 10 year(s)
Senior Information Technology Manager at SES
Woburn, Massachusetts, United States - Full Time
Skills Needed
Strategic Planning, Governance, Project Management, Cybersecurity, Disaster Recovery, System Administration, Technical Documentation, Team Management, It Support, Cloud Environments, Compliance, Communication, Multi Tasking, Problem Solving, Stakeholder Management, Software Management
Specialization
Candidates should have a bachelor's degree in a related field and 5 to 8+ years of progressive IT experience, including 3-5 years in a managerial role. Strong technical expertise in enterprise infrastructure and excellent communication skills are essential.
Experience Required
Minimum 5 year(s)
Senior Information Technology Manager at Keller Executive Search
Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time
Skills Needed
Information Technology Strategy, Operational Excellence, Coaching, Psychological Safety, Service Design, Quality Assurance, Knowledge Management, Data Driven Decision Making, Budget Management, Vendor Relationships, Contract Negotiation, Compliance, Stakeholder Management, Executive Communication, Analytical Skills, Financial Acumen
Specialization
Candidates should have over 7 years of experience in progressively senior roles, with a proven track record in building scalable processes and achieving OKRs. Strong analytical and financial skills, along with excellent stakeholder management and communication abilities, are essential.
Experience Required
Minimum 10 year(s)
Information Technology Program Manager at Chemring Technology Solutions
Chantilly, Virginia, United States - Full Time
Skills Needed
Project Management, Budget Management, Resource Management, Communication, Compliance, Time Management, Problem Solving, Team Collaboration, Ms Office Proficiency, Stakeholder Engagement, Change Management, Analytical Skills, Organizational Skills, Technical Knowledge, Nist Compliance, Cmmc Compliance
Specialization
Candidates must have a bachelor's degree in a related field and a minimum of three years of experience in IT project or program management. Preferred certifications include PMP and CompTIA Project+.
Experience Required
Minimum 2 year(s)
Senior Engineer Information Technology at Infineon Technologies AG Australia
Malacca City, Malacca, Malaysia - Full Time
Skills Needed
Operating Systems, Networking, Databases, System Integration, Performance Tuning, Troubleshooting, Root Cause Analysis, Scripting, Monitoring, Alerting, Automation, Cybersecurity, User Access Control, Patch Management, Backups, Critical Thinking, Incident Investigation
Specialization
Candidates should possess a Bachelor Degree in Information Technology or a related field, along with a strong understanding of operating systems, networking, and databases. Proficiency in scripting and critical thinking for diagnosing complex issues is also required.
Experience Required
Minimum 5 year(s)
Senior Information Technology Director at First Choice Community Healthcare INC
South Valley, New Mexico, United States - Full Time
Skills Needed
Leadership, Cybersecurity, Infrastructure Management, System Maintenance, User Support, It Policies, Vendor Management, Strategic Planning, Communication, Project Management, User Training, Cost Management, Network Management, Enterprise Systems, Technology Implementation, Team Development
Specialization
The candidate must possess both technical skills and leadership experience. They are expected to develop a high-performing IT team and implement user-training programs.
Experience Required
Minimum 10 year(s)
Information Technology Systems Manager at Human Capital Resources and Concepts
Winter Haven, Florida, United States - Full Time
Skills Needed
It Infrastructure, Cybersecurity, Cross Domain Security, Problem Solving, Technical Leadership, Security Focus, Visionary Thinking, Compliance
Specialization
Candidates should have a proven track record in managing IT departments and expertise in cybersecurity frameworks. A current IAT Level III certification and experience with ISO 27001 and CMMC compliance are essential.
Experience Required
Minimum 5 year(s)
Vice President Information Technology at Lifeworks Services
Richfield, Minnesota, United States - Full Time
Skills Needed
It Strategy, Data Security, Policy Development, Budget Management, Performance Metrics, Team Leadership, Vendor Management, Collaboration, Time Management, Attention To Detail, Communication, Coaching, Mentorship, Problem Solving, Safety Procedures, Continuous Improvement
Specialization
Bachelor’s degree in management information systems or a computer-related field with ten years or more experience managing IT Operations is required. A Master’s degree is preferred.
Experience Required
Minimum 10 year(s)